No lotto wins for me today. Did anybody here score a card in the shuffle?
I did but look at this:
Chat Transcript
Newegg Support Chat on 2/01/2021:
Philip 04:23 PM PT I do not understand what happened to the combo it is not in my cart
Philip 04:24 PM PT The email came 44 minutes ago. I have more than 2 hours before time is up.
Ron B. 04:25 PM PT Hi Philip I am sorry to inform you the combo has run out of stock, the shuffle has choose amount of people to purchase the combo, but it is not a guarantee that everyone gets one.
Philip 04:26 PM PT That is not what the email says. it say I have until 7pm pt time it does not mention the stock can run out.
Philip 04:26 PM PT So do you have any 3000 series cards
Philip 04:28 PM PT You should say in the email that the items can run out. I am on east coast and had 20 inches of snow today. I figure I had until 7 pm pt time to buy the items. I would have waited for the email and not dug myself out.
Philip 04:28 PM I can't find anyplace that says the shuffle runs out of stock before the time limits you said in the email
Ron B. 04:29 PM PT I am deeply sorry about this. I am afraid all combos are sold out by now, this is what happened last time.
Philip 04:29 PM PT The email say you must check out before the buying window ends. Hey this is simply wrong.
Philip 04:31 PM PT You really need to write the promo properly . I am not going to be very happy here. I am a 10 year play custom that buys 1000's of dollars in gear every year.
Philip 04:32 PM PT If you wrote proper emails they would state you may run out of stock. I want to see a link that says you can say you sold out.
Philip 04:33 PM PT I know that the advertisement says you don't have to worry about this happening. It make the entire program look like a lie. you look terrible here
Philip 04:33 PM PT Newegg not you sorry abut that.
**Ron B.**04:34 PM PT No I understand, we had this situation last time and I reported it in but it seems they haven't been able to fix it yet, I am truly sorry about this.
Philip 04:34 PM PT I did not need the psu I picked the combo hoping I would win and I did. And now oh we ran out of gear.
Philip 04:34 PM PT Look it is wrong to do this. Is not there any way you can fix it?
Philip 04:35 PM PT What is the sense of running a promo and then saying snag no gpu for you.
Ron B. 04:36 PM PT I am sorry but there isn't anything I can do about the inventory.
Philip 04:37 PM PT Yes you can. I am certain you have a card or two laying around. You already said it was not corrected even though you reported it. So newegg looks terrible here.
Philip 04:39 PM PT I can't believe in all your warehouses every 3060t,i 3070, 3080 is gone. I also and really annoyed that newegg did at least twice to me and some one else.
Philip 04:39 PM PT Even with you reporting the problem.
Philip 04:39 PM PT IS not there a manager or a higher up.
Ron B. 04:41 PM PT LOL our manager can manage agents but they are not in charge of inventories. We are not even to shop on the site, so hidden GPUs is just xD. You think too much of us.
Philip 04:42 PM PT Well Too bad. thank you for your time.
Ron B. 04:42 PM PT I am sorry again, have a nice night and stay safe!
Ron B. 04:43 PM PT Thank you for giving me an opportunity to assist you. Please rate the service I provided to you today via the survey that appears once you close this chat. To end the chat click the "X” at the top-right hand side of the chat window and choose the button that asks you to confirm you want to end the chat. Thank you!
So that is the transcript I edited my last name out.
And my back hurts from the snow. ugg