Duelbits.com|Casino & Sportsbook|VIP|Instant withdrawals!|AFA, Suarez, McGregor

[DoublerHunter]

I repeat photo quality is very good. I take picture with Samsung Galaxy S21 phone and try not one time. It's system problem, not from my side.

Hi, this issue will get resolved.

We are in talks with the company that we use KYC for.

Abuse will always require a KYC.  

So this is the reason why KYC is being asked, well that’s the protocol if there’s see a irregularities so better to cooperate properly. As per them this case will be solve especially if you didn’t do anything so stop panicking now and wait for their advice on what to do next. Duelbits is still a good one and not a scam site.

^ In fact, knowing that this Duelbit will not let ruin their reputation as they promised above the issue will get soon.
That is why we always read the TOS before using any gambling site platform, to avoid a possible problem-or any troubles in the future. If you know that they require KYC from the start so you can avoid it. Looking forward to this issue that will be resolved soon and I believe the reputation of Duelbits are very clean and good.Just extend your patient OP and it will probably help you.

[SquirrelJulietGarden]

In fact, knowing that this Duelbit will not let ruin their reputation as they promised above the issue will get soon.

Duelbits are good and they will do right things. Let's wait to see final solution for that case after Duelbits come back with their investigation results about this. I don't judge any side in this case for now but when we talk about big casinoes, most of time a user complains about something wrong on casino usually ends as some sort of rule breaking. It can be because they are not fully awared about rule or because they intentionally to break it.

That is why we always read the TOS before using any gambling site platform, to avoid a possible problem-or any troubles in the future. If you know that they require KYC from the start so you can avoid it. Looking forward to this issue that will be resolved soon and I believe the reputation of Duelbits are very clean and good.Just extend your patient OP and it will probably help you.

ToS, do you read it before using new platforms?
You can read ToS by yourself and a good approach is using keywords to find a point you are interested in. ToS is very long to read all of it so searching with keywords will help you to find important points faster.

Another approach is reading FAQ or reviews on trusted casino review websites such as BTCGosu.
BTCGOSU ⭐ Your Trusted Guide to the Best Bitcoin Casinos ⭐. Their website

[lienfaye]

In fact, knowing that this Duelbit will not let ruin their reputation as they promised above the issue will get soon.

Duelbits are good and they will do right things. Let's wait to see final solution for that case after Duelbits come back with their investigation results about this. I don't judge any side in this case for now but when we talk about big casinoes, most of time a user complains about something wrong on casino usually ends as some sort of rule breaking. It can be because they are not fully awared about rule or because they intentionally to break it.

I think for this one Mcu641 break some rules without him knowing it since Duelbits stated there's an abuse thats why kyc is being asked. Anyway im certain it will be resolved with the right process. I have been playing in this site and making withdrawals without getting any problem so im confident this issue will be fixed. I hope they'll give an update here after.

[smyslov]

Looking forward to this issue that will be resolved soon and I believe the reputation of Duelbits are very clean and good.Just extend your patient OP and it will probably help you.

It's still good and clean the only issue is uploading the file he can ask the community for help here and we will gladly help instead he accused Duelbits of scamming on something he cannot do, what an irresponsible guy, he was blinded by false logic I hope all the other gambler do have this kind of thinking, it's unfair to Duelbits.

[worle1bm]

there will always be one or two persons on every casino that will undoubtedly put forward scam accusations against that particular casino without any proof.I am not saying there are not problems witn casino because sometimes there are withdrawal related issues and if you are right and have proofs then claim is settled but simply coming to discussion thread and out of frustration of losing you can't say that casino is fraud but still we see such things almost everywhere.

The funny part is always the people who end up saying things like "I have lost x times in a row and that should not be possible". Like as if luck and chances are somehow related, you could literally lose hundreds of times on a 50% bet, surely it would be very low chance but it is totally possible. It is something like 20%+ chance to lose 10+ times in a row if you have 5k bets.

So, these people keep having gamblers fallacy and end up thinking they are just always right. Casinos have a hard job, it is not even that much of a profitable business to own a casino since you do not know when a gambler may end up winning a huge amount by luck making you down for the quarter. Kudos to all the casinos like duelbits out there to survive in this weird online bully period.

They don't accept the reality that win and loose are integral part of casino bets and as soon as we accept this fact it's good for us because later on blaming other's and casino for your loss will not help you at all.Same is happening with this user also like he might have lost more than he afford to loose and now in agitation he is putting forward false claims which we all know.But this is something that can never be resolved until we know the reality of gambling.

[Hhampuz]

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[Mcu641]

Still problem not resolved. I did not break any rules. I am not against the approval of KYC, but I want it to work and really be possible to validate.  I am a VIP client in more than one cryptocurrency casino, but I am facing such problems for the first time and it does not add confidence to the company.

No answers, suggestions or help from support.

[Maus0728]

@Mcu641. Based from your accusation. Have you done re-capturing an image of your documents on a well-lit area where all the details indicated on your ID is clearly visible? If none of your issues are resolved you can try cleaning the lenses of your samsung s21. Wipe it with a dry clean cloth. Or you can just use an alternative high-end device from your relative.

Have you made sure that your fingers doesn't cover any important details of your ID? Also, avoid taking a picture of your ID when there is a glare coming from the light source or else the quality of the photo will get blurry. You can also use an application^[1]to reduce the bluriness of the original photo.

[1] https://play.google.com/store/apps/details?id=com.bigwinepot.nwdn.international

[smyslov]

@Mcu641. Based from your accusation. Have you done re-capturing an image of your documents on a well-lit area where all the details indicated on your ID is clearly visible? If none of your issues are resolved you can try cleaning the lenses of your samsung s21. Wipe it with a dry clean cloth. Or you can just use an alternative high-end device from your relative.

Have you made sure that your fingers doesn't cover any important details of your ID? Also, avoid taking a picture of your ID when there is a glare coming from the light source or else the quality of the photo will get blurry. You can also use an application^[1]to reduce the bluriness of the original photo.

[1] https://play.google.com/store/apps/details?id=com.bigwinepot.nwdn.international

The solution can only come from the complainant this is good advice he should take it and find ways he should help himself instead of complaining that he has been scammed take everyone's advice this one is one of that advice, let the community knows what step you have taken to upload the files, write the solution I'm sure one of this will work.

[Beparanf]

Still problem not resolved. I did not break any rules. I am not against the approval of KYC, but I want it to work and really be possible to validate.  I am a VIP client in more than one cryptocurrency casino, but I am facing such problems for the first time and it does not add confidence to the company.

No answers, suggestions or help from support.

Can you share the latest reply of the support to your issue. It will be very hard for us here to understand what's the current condition of your issue since we don't know the last reply of the support. And also it seems that support is willing to fix your issue base on the screenshot you provide. Duelbits will fix your issue as long as you won't give up to cooperate.

[Ziskinberg]

Great job Duelbits for your sportsbook, it has more market compared to the other sites I'm using. What I like about the odds is that for example the Lakers vs Memphis game (NBA), where Memphis is the underdog with a handicap of +3, but I can get Memphis -4.5 to increase the odds to 3.10, this kind of odds is what I'm looking for.

[Hhampuz]

Great job Duelbits for your sportsbook, it has more market compared to the other sites I'm using. What I like about the odds is that for example the Lakers vs Memphis game (NBA), where Memphis is the underdog with a handicap of +3, but I can get Memphis -4.5 to increase the odds to 3.10, this kind of odds is what I'm looking for.

I'd argue they offer more markets than any other site currently is, I'm very impressed with it too!

[duelbits]

Still problem not resolved. I did not break any rules. I am not against the approval of KYC, but I want it to work and really be possible to validate.  I am a VIP client in more than one cryptocurrency casino, but I am facing such problems for the first time and it does not add confidence to the company.

No answers, suggestions or help from support.

After examining patterns of the bets placed on sports, and noticing signs of abuse, our team has decided to enforce an electronic KYC check on your account.

After a few unsuccessful submission attempts, our live support agents advised you to upload a different type of identification to our KYC Portal to which request they were greeted with vulgar language and denial of having any identification other than your drivers license around you. After which you have proceeded to let us know that you would be submitting ID card of your sister, which is completely unacceptable. Duelbits does not and will never welcome any attempts of KYC procedure manipulation, by submitting documents of someone else, but yourself.

We would like to let you know that we’re already in talks with the Company that carries out Electronic KYC verification processes on Duelbits regarding the issue that you have submission and apologize for any misunderstanding.

Great job Duelbits for your sportsbook, it has more market compared to the other sites I'm using. What I like about the odds is that for example the Lakers vs Memphis game (NBA), where Memphis is the underdog with a handicap of +3, but I can get Memphis -4.5 to increase the odds to 3.10, this kind of odds is what I'm looking for.

Thank you! A lot of improvements / addons are coming to sportsbook in the upcoming month! E-sports, cricket, a lot more!

[Dewi Aries]

After examining patterns of the bets placed on sports, and noticing signs of abuse, our team has decided to enforce an electronic KYC check on your account.

After a few unsuccessful submission attempts, our live support agents advised you to upload a different type of identification to our KYC Portal to which request they were greeted with vulgar language and denial of having any identification other than your drivers license around you. After which you have proceeded to let us know that you would be submitting ID card of your sister, which is completely unacceptable. Duelbits does not and will never welcome any attempts of KYC procedure manipulation, by submitting documents of someone else, but yourself.

We would like to let you know that we’re already in talks with the Company that carries out Electronic KYC verification processes on Duelbits regarding the issue that you have submission and apologize for any misunderstanding.

Well since we have heard from both sides now everything seems clear @Mcu641 can't justify itself we can judge which side is right
-KYC shouldn't be a problem unless there's another problem as mentioned by Duelbits
-Duelbits spent thousands of dollars on new sportsbook promotions so ridiculous if they spoil all promotions with this problem

We also remember that new sportsbooks are always targeted for cases like this the one who complains must be a new account.

[Raflesia]

After examining patterns of the bets placed on sports, and noticing signs of abuse, our team has decided to enforce an electronic KYC check on your account.

After a few unsuccessful submission attempts, our live support agents advised you to upload a different type of identification to our KYC Portal to which request they were greeted with vulgar language and denial of having any identification other than your drivers license around you. After which you have proceeded to let us know that you would be submitting ID card of your sister, which is completely unacceptable. Duelbits does not and will never welcome any attempts of KYC procedure manipulation, by submitting documents of someone else, but yourself.

We would like to let you know that we’re already in talks with the Company that carries out Electronic KYC verification processes on Duelbits regarding the issue that you have submission and apologize for any misunderstanding.

Well since we have heard from both sides now everything seems clear @Mcu641 can't justify itself we can judge which side is right
-KYC shouldn't be a problem unless there's another problem as mentioned by Duelbits
-Duelbits spent thousands of dollars on new sportsbook promotions so ridiculous if they spoil all promotions with this problem

We also remember that new sportsbooks are always targeted for cases like this the one who complains must be a new account.

@Mcu641 has manipulated the KYC procedure with someone else of course to me this is an abuse of an attempt to earn money on a bet which equals an abuse in its "possible" bet.

@Mcu641 should be playing fair I think if there is no abuse of duelbits it is impossible to do this, because we know duelbits has provided a lot of opportunities for bets if played normally.

With the explanation from @duelbit we already understand the problem of all this.

[worle1bm]

Thank you! A lot of improvements / addons are coming to sportsbook in the upcoming month! E-sports, cricket, a lot more!

That's great and more addition will definitely creates more hype among players and at this time also you are running different promotional events like risk free bets to promote the sports book.I will be more excited about cricket as it's one of my favourite part and will love to bet upon that here.Good to see you making hard efforts.

[Mcu641]

It’s very ugly when a company tries to justify its problems by slandering a customer.

Several facts:

1. An attempt was made to provide both a driver's license and an ID card (at least 10 times)

2. Until the game was played at a loss, no kyc was required, although the stakes and bet amounts were always in the thousands.

3. Then, when I was lucky and managed to get to the plus, a benefit was made

4. I did not receive any notification of the required KYC approval until I became aware of the required KYC performance before contacting support.

5. None of my letters to the managament department have been answered.

6. What abuses are we talking about? I can provide excerpts, videos that money has been transferred from my personal wallet, and the fact that I have won several bets in a row cannot be said to be an abuse, as I have had more than one loss.

I want to emphasize that yesterday I offered to make a video call and identify my personality through it.

If you can't find the right solution, just pay my money and close your account. Where's the problem?

[Ziskinberg]

Great job Duelbits for your sportsbook, it has more market compared to the other sites I'm using. What I like about the odds is that for example the Lakers vs Memphis game (NBA), where Memphis is the underdog with a handicap of +3, but I can get Memphis -4.5 to increase the odds to 3.10, this kind of odds is what I'm looking for.

I'd argue they offer more markets than any other site currently is, I'm very impressed with it too!

I'm just happy that my bet won, Memphis beat the Lakers by 8 points so that 3.10 odds is very easy. For sure I'll be looking for more types of bets as I'm beginning to get more interested in the new sportsbook of duelbets.

[dezoel]

Some complaints and problems will always derive during these type of situations. However what mcu641 needs to realize is that he is not the only person who profited and tried to withdraw their money. He is making it sound like "there were no problems and KYC asked when I was losing, but there was KYC asked when I started to win!!" as if duelbits is making it hard for him to withdraw JUST because he won. You could deposit 100k, lose 50k, and try to withdraw the remaining 50k and you will still be asked KYC, it is about stopping money laundering, not stopping winners.

Plus, if it was the winning that made them stop you, then how come all the other people were able to withdraw so far? I mean not like people never withdrew profit before, millions of dollars have been withdrawn from here over the years. All in all "that" is not the reason nor helpful, find another narrative.

[worle1bm]

Plus, if it was the winning that made them stop you, then how come all the other people were able to withdraw so far? I mean not like people never withdrew profit before, millions of dollars have been withdrawn from here over the years. All in all "that" is not the reason nor helpful, find another narrative.

That's the point what he is not trying to understand as so many players are wagering on duelbits on daily basis which will make big volume of transactions as you said and it all goes smoothly but they will ask for KYC if they found something suspicious to prevent any fund manipulation but if you are right then providing it to withdraw your funds is accurate.The team is right on their part and they have made clarifications on that part but if someone don't understand it then it's their issue.