One month ago, I withdrew $150 from BK8 to my KuCoin wallet. However, KuCoin did not approve the transaction and stated that they would return the funds. I then contacted your live support on Telegram and asked if the money would be credited back to my balance once it was returned to your hot wallet. They confirmed that it would. It has now been a month; I message support every single day, but the funds have still not been reflected in my account. My username is kekomancer
txid: eb71aafc2aa911aaf91264041e3852cf697cc63bc2dc9d072d82152af8b02464
If you're reading this, please resolve my issue as quickly as possible. I've already waited long enough.
The $150.00 withdrawal was refunded to the member's wallet yesterday. The member has since used the refunded funds to place bets with the BK8 Sports provider and has lost the entire amount.
Thank you for your attention.
