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Author Topic: Butterfly Labs - Bitforce Single and Mini Rig Box  (Read 176434 times)
bitpop
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July 07, 2012, 06:05:28 AM
 #1641

I did the same thing cuz, then I had a hard time lining up the usb and power ports.

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July 07, 2012, 07:37:41 AM
 #1642

I received 3 more singles today. BF must have the worst quality control team in the world.  None of the screws were tightened. One had a bad fan on the bottom that was making a very loud noise. They also didn't put in the bottom rubber pieces for them to sit on. I spent about a hour taking them apart and putting them back together properly. I've never spent this kind of money and gotten such poor customer service and quality control. Hopefully they learn how to tighten screws before the SC Singles come out.
Agreed. It's right up there with how well they communicate with their customers on both pre and post sales. For the thousands of USD I have spent I expected more. Out of my first batch of five, three of my bottom fans have already failed and needed to be replaced after running for almost six weeks. In a word, shoddy. Let's hope they step it up on the SC line. (They did send me the replacement fans right away though, and extras.)

It is definitely a hands on endeavor. I have had to "tune up" each unit in some way or another wither it be loose screws, stuff rattling inside, missing feet, or fans crapping out. Maybe it has something to do with the shipping. Mine came with very little shipping material to protect them, that whole "if it fits it ships" box from the USPS is not the way to go IMO.

I am thankful I actually have BFL's to utilize all things considered with respect to lead times on order to delivery. In reality they have been less maintenance per Ghash then all my 20+ GPUs. So there is that going for them I guess.  Undecided
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July 07, 2012, 07:47:07 AM
 #1643

My BFL singles feel a little loose, too, but I've resisted the urge to fix them up as long as they're mining, since they'll just get sent back pretty soon to exchange for ASICs, anyway.
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July 07, 2012, 03:11:42 PM
 #1644

I received 3 more singles today. BF must have the worst quality control team in the world.  None of the screws were tightened. One had a bad fan on the bottom that was making a very loud noise. They also didn't put in the bottom rubber pieces for them to sit on. I spent about a hour taking them apart and putting them back together properly. I've never spent this kind of money and gotten such poor customer service and quality control. Hopefully they learn how to tighten screws before the SC Singles come out.
Agreed. It's right up there with how well they communicate with their customers on both pre and post sales. For the thousands of USD I have spent I expected more. Out of my first batch of five, three of my bottom fans have already failed and needed to be replaced after running for almost six weeks. In a word, shoddy. Let's hope they step it up on the SC line. (They did send me the replacement fans right away though, and extras.)

It is definitely a hands on endeavor. I have had to "tune up" each unit in some way or another wither it be loose screws, stuff rattling inside, missing feet, or fans crapping out. Maybe it has something to do with the shipping. Mine came with very little shipping material to protect them, that whole "if it fits it ships" box from the USPS is not the way to go IMO.

I am thankful I actually have BFL's to utilize all things considered with respect to lead times on order to delivery. In reality they have been less maintenance per Ghash then all my 20+ GPUs. So there is that going for them I guess.  Undecided

I had a few issues as well with loose heat sink clamps, I had to open mine up and re attach them. It is interesting that despite the sub par customer service, shipping times and customer control, we still seem to order products, and I too am guilty of getting in on the SC line. Just a testimony to their amazing product line I guess.

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July 07, 2012, 08:49:49 PM
 #1645

I received 3 more singles today. BF must have the worst quality control team in the world.  None of the screws were tightened. One had a bad fan on the bottom that was making a very loud noise. They also didn't put in the bottom rubber pieces for them to sit on. I spent about a hour taking them apart and putting them back together properly. I've never spent this kind of money and gotten such poor customer service and quality control. Hopefully they learn how to tighten screws before the SC Singles come out.
Agreed. It's right up there with how well they communicate with their customers on both pre and post sales. For the thousands of USD I have spent I expected more. Out of my first batch of five, three of my bottom fans have already failed and needed to be replaced after running for almost six weeks. In a word, shoddy. Let's hope they step it up on the SC line. (They did send me the replacement fans right away though, and extras.)

It is definitely a hands on endeavor. I have had to "tune up" each unit in some way or another wither it be loose screws, stuff rattling inside, missing feet, or fans crapping out. Maybe it has something to do with the shipping. Mine came with very little shipping material to protect them, that whole "if it fits it ships" box from the USPS is not the way to go IMO.

I am thankful I actually have BFL's to utilize all things considered with respect to lead times on order to delivery. In reality they have been less maintenance per Ghash then all my 20+ GPUs. So there is that going for them I guess.  Undecided

I had a few issues as well with loose heat sink clamps, I had to open mine up and re attach them. It is interesting that despite the sub par customer service, shipping times and customer control, we still seem to order products, and I too am guilty of getting in on the SC line. Just a testimony to their amazing product line I guess.
Exactly.  People need to vote with their wallets.  The fact that BFL is still getting monies only shows that the end product is worth all the pains in getting it.
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July 07, 2012, 10:19:18 PM
 #1646

I had a rattling bottom fan and a USB socket miss-aligned with the case so the USB cable did not go in Smiley

But it's all part of the experience, if you got it and plugged it in, and all worked then there would not be a story to tell.

Also I'd rather them ship as they did and I fix it myself, then have them do it right but delay the shipping by a few days.
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July 07, 2012, 11:19:49 PM
 #1647

I had a rattling bottom fan and a USB socket miss-aligned with the case so the USB cable did not go in Smiley

But it's all part of the experience, if you got it and plugged it in, and all worked then there would not be a story to tell.

Also I'd rather them ship as they did and I fix it myself, then have them do it right but delay the shipping by a few days.
Yep and Ghash is the new drug on the scene and BFL is the dealer. We put up with being treated like shit because once we get that needle in, it's so hard to pull it out. Just like a real drug dealer, they don't give a fuck, if you're the proud owner of a Single or a Rig they know you'll be back because this shit sells itself baby. Scratching arm, waiting for ASIC...  Tongue  (Quite the business model IMO)
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July 08, 2012, 07:27:42 AM
 #1648

Quite an addiction we have

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July 11, 2012, 05:48:02 AM
 #1649

...
Thanks for clearing that up! One last question, is EasyMiner supposed to support mining, as the radio buttons for that are greyed out...

We're working on that part as we speak.

Regards,
BF Labs Inc.
Sigh - wasted effort for a company that never seems to have time to fix anything.
It will only ever be a 2nd class miner compared to .... others ....

Why not do something useful like:
1) make a better bitstream that doesn't use polling
2) make a bitstream that allows changing the clock
3) Did the 792 bitstream ever get fixed?
4) Make a faster bitstream again for people who are running fine on the fastest one
5) Fix the MiniRig nonce range ............

Creating a miner that can handle 8TH of processing power without being hit by network
latency is a tough task. Also, we'll be releasing a couple of new firmwares this weekend.


Regards,
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So that weekend is over.
In fact twice that time has now passed if we allowed for a last minute, 11th hour release, at the end of the weekend.

Are these new bitstreams due soon?

I hope this isn't setting some sort of precedent of either
1) Support of non-ASIC has been effectively dumped - bad luck for BFL FPGA ... and those still waiting on BFL FPGA delivery ...
2) Like ALL previous BFL deadlines, this one was meaningless ... and the ASIC dates are similarly meaningless.

Oh hang on, 2) wouldn't be a new precedent ...

A VERY reasonable request:
since BFL have already stated that they are literally killing the BFL FPGA's in about 3 months so that they are no more than a half price trade in on ASIC (and when ASIC is released, using a BFL FPGA will be pointless - like CPU mining is now)
Can you now please release the details of AT LEAST how to upload bitstreams to the device?

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July 12, 2012, 01:29:42 AM
 #1650

Is their new SC Jalapeno really 3.5GH/s and only cost $149? Does anyone have a picture of what it looks like? Does it look a little like their older model? I also see they have an 8 pack upgrade for $599. I don't understand that because if you were to buy 8 Jalapeno's you would pay over $1100. How can it be only $599? Makes me excited to see 3.5GH/s for that price. And I thought 832MH/s was good for $600. Yikes!



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July 12, 2012, 01:32:18 AM
 #1651

Is their new SC Jalapeno really 3.5GH/s and only cost $149? Does anyone have a picture of what it looks like? Does it look a little like their older model? I also see they have an 8 pack upgrade for $599. I don't understand that because if you were to buy 8 Jalapeno's you would pay over $1100. How can it be only $599? Makes me excited to see 3.5GH/s for that price. And I thought 832MH/s was good for $600. Yikes!


Their 8 pack upgrade is if you plan on trading in a Current Gen FPGA Single + 600 for 8 ASIC SC Jalapenos. It's not actually 8x3.5GH/s for $600.

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July 12, 2012, 01:32:27 AM
 #1652

Is their new SC Jalapeno really 3.5GH/s and only cost $149? Does anyone have a picture of what it looks like? Does it look a little like their older model? I also see they have an 8 pack upgrade for $599. I don't understand that because if you were to buy 8 Jalapeno's you would pay over $1100. How can it be only $599? Makes me excited to see 3.5GH/s for that price. And I thought 832MH/s was good for $600. Yikes!

When EVERYONE has 3.5GH/s, it won't mean as much.  You can draw direct apples to apples comparisons.  3.5GH/s isn't the same as 3.5GH/s in 6 months from now.

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July 12, 2012, 01:36:00 AM
 #1653

Is their new SC Jalapeno really 3.5GH/s and only cost $149? Does anyone have a picture of what it looks like? Does it look a little like their older model? I also see they have an 8 pack upgrade for $599. I don't understand that because if you were to buy 8 Jalapeno's you would pay over $1100. How can it be only $599? Makes me excited to see 3.5GH/s for that price. And I thought 832MH/s was good for $600. Yikes!

When EVERYONE has 3.5GH/s, it won't mean as much.  You can draw direct apples to apples comparisons.  3.5GH/s isn't the same as 3.5GH/s in 6 months from now.

True. Makes sense.

Would be more profitable to get the SC, which would be 40GH/s. I'm curious about what it looks like. They also only take wire transfer or BTC. I'll have to figure out the easiest/quickest way to upload some BTC to my wallet as I don't really have much in there now. I guess BFL will just give me their BTC address. Money, money, money. Smiley



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July 12, 2012, 02:44:18 AM
 #1654

Is their new SC Jalapeno really 3.5GH/s and only cost $149? Does anyone have a picture of what it looks like? Does it look a little like their older model? I also see they have an 8 pack upgrade for $599. I don't understand that because if you were to buy 8 Jalapeno's you would pay over $1100. How can it be only $599? Makes me excited to see 3.5GH/s for that price. And I thought 832MH/s was good for $600. Yikes!

When EVERYONE has 3.5GH/s, it won't mean as much.  You can draw direct apples to apples comparisons.  3.5GH/s isn't the same as 3.5GH/s in 6 months from now.

True. Makes sense.

Would be more profitable to get the SC, which would be 40GH/s. I'm curious about what it looks like. They also only take wire transfer or BTC. I'll have to figure out the easiest/quickest way to upload some BTC to my wallet as I don't really have much in there now. I guess BFL will just give me their BTC address. Money, money, money. Smiley


You can use Dwolla with mtgox or campbx, but those can take some time. The quickest way? Trade BTC for a MoneyPak cark with someone here on the forums. I bought like 300USD worth of BTC in like 2 hours.

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July 12, 2012, 11:47:53 PM
 #1655

Is there any risk to having a device sit on a cooler? While my room isn't very warm, the cooler is very cool and seems like it'd be a nice place for the single to sit. Could this hurt it at all?

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July 13, 2012, 12:55:10 AM
 #1656

Is there any risk to having a device sit on a cooler? While my room isn't very warm, the cooler is very cool and seems like it'd be a nice place for the single to sit. Could this hurt it at all?
What sort of cooler, do you mean a small air conditioning unit or something? I can't imagine that cold temps would cause any issues, and BFL has said that you could potentially get better performance from a cooler unit.

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July 13, 2012, 01:03:43 AM
 #1657

Is there any risk to having a device sit on a cooler? While my room isn't very warm, the cooler is very cool and seems like it'd be a nice place for the single to sit. Could this hurt it at all?
What sort of cooler, do you mean a small air conditioning unit or something? I can't imagine that cold temps would cause any issues, and BFL has said that you could potentially get better performance from a cooler unit.


Uhh basically it would be on top of a vent for a house cooling system.

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July 13, 2012, 03:17:17 AM
 #1658

Is there any risk to having a device sit on a cooler? While my room isn't very warm, the cooler is very cool and seems like it'd be a nice place for the single to sit. Could this hurt it at all?
What sort of cooler, do you mean a small air conditioning unit or something? I can't imagine that cold temps would cause any issues, and BFL has said that you could potentially get better performance from a cooler unit.


Uhh basically it would be on top of a vent for a house cooling system.

Just keep an eye out for condensation,that would be bad,hmm-kay Smiley

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July 13, 2012, 06:02:30 AM
 #1659

Is there any risk to having a device sit on a cooler? While my room isn't very warm, the cooler is very cool and seems like it'd be a nice place for the single to sit. Could this hurt it at all?
What sort of cooler, do you mean a small air conditioning unit or something? I can't imagine that cold temps would cause any issues, and BFL has said that you could potentially get better performance from a cooler unit.


Uhh basically it would be on top of a vent for a house cooling system.

Just keep an eye out for condensation,that would be bad,hmm-kay Smiley

Do you ever see condensation on the outside of a cup of hot coffee? What about on the outside of a glass of ice cold soda? Please, get your physics straight.

There is absolutely no danger of condensation in this situation. It would actually cause the opposite.

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July 13, 2012, 08:53:51 AM
 #1660

Is there any risk to having a device sit on a cooler? While my room isn't very warm, the cooler is very cool and seems like it'd be a nice place for the single to sit. Could this hurt it at all?
What sort of cooler, do you mean a small air conditioning unit or something? I can't imagine that cold temps would cause any issues, and BFL has said that you could potentially get better performance from a cooler unit.


Uhh basically it would be on top of a vent for a house cooling system.

Just keep an eye out for condensation,that would be bad,hmm-kay Smiley

Do you ever see condensation on the outside of a cup of hot coffee? What about on the outside of a glass of ice cold soda? Please, get your physics straight.

There is absolutely no danger of condensation in this situation. It would actually cause the opposite.

You ever see a vent sweat??? Due to leaks where the can meets the ceiling?? Very cold air meets hot air or something very warm.Get a job in the A/C field................................................. Roll Eyes

"If you run into an asshole in the morning, you ran into an asshole. If you run into assholes all day long, you are the asshole."  -Raylan Givens
Got GOXXED ?? https://www.youtube.com/watch?v=9KiqRpPiJAU&feature=youtu.be
"An ASIC being late is perfectly normal, predictable, and legal..."Hashfast & BFL slogan Smiley
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