ANTMINER S3+ Discussion and Support Thread

[aarons6]

Just a PSA/FYI: Newegg Lies about Bitcoin Returns w/Proof


1. Before I made a purchase with newegg I inquited about their return policy regarding bitcoin. I asked a customer service rep. if i happened to return the item would the refund be issued in BTC or USD.

2. The rep told be the refund would be issued in bitcoin (see screen shot)

3. The refund was issued as a newegg giftcard!!! And after multiple phone calls newegg has refused to issue a refund in either USD or BTC.

4. Beware of newegg and their misinformed reps!

its pretty common practice for online companies to issue refunds payed with BTC with giftcards.

i bet if you read the TOS somewhere it states paying with BTC is the same as paying with giftcard.

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[jpchrist]

Just a PSA/FYI: Newegg Lies about Bitcoin Returns w/Proof


1. Before I made a purchase with newegg I inquited about their return policy regarding bitcoin. I asked a customer service rep. if i happened to return the item would the refund be issued in BTC or USD.

2. The rep told be the refund would be issued in bitcoin (see screen shot)

3. The refund was issued as a newegg giftcard!!! And after multiple phone calls newegg has refused to issue a refund in either USD or BTC.

4. Beware of newegg and their misinformed reps!

its pretty common practice for online companies to issue refunds payed with BTC with giftcards.

i bet if you read the TOS somewhere it states paying with BTC is the same as paying with giftcard.

Again, dont have a problem with the policy, just being deceived.

[barkarov]

Has miner automatic shutdown at a high temperature?

[crazyates]

Has miner automatic shutdown at a high temperature?

IIRC, it's like 75 or 80C?

[barkarov]

Has miner automatic shutdown at a high temperature?

IIRC, it's like 75 or 80C?

yes

[Jcga]

I've already ROI'd my S1s. Everything from this point is profit until the cost of electricity is more than the BTC value. But it is also a hobby and I believe in BTC. I have friends that spend $400 a month on golf. Nobody ask them about their ROI.

+1 lol

I have ordered 3 S3+ but not paid yet.
I don't really know what to do now, delivery date is 20th sept (or sooner)
Should i wait for next generation S4?

[MoreBloodWine]

I've already ROI'd my S1s. Everything from this point is profit until the cost of electricity is more than the BTC value. But it is also a hobby and I believe in BTC. I have friends that spend $400 a month on golf. Nobody ask them about their ROI.

+1 lol

I have ordered 3 S3+ but not paid yet.
I don't really know what to do now, delivery date is 20th sept (or sooner)
Should i wait for next generation S4?

At this point in time it would be more appropriate to wait until like Sep 7th to see where the price is at. Ordering now at this early stage is just throwing away BTC.

[Jcga]

I've already ROI'd my S1s. Everything from this point is profit until the cost of electricity is more than the BTC value. But it is also a hobby and I believe in BTC. I have friends that spend $400 a month on golf. Nobody ask them about their ROI.

+1 lol

I have ordered 3 S3+ but not paid yet.
I don't really know what to do now, delivery date is 20th sept (or sooner)
Should i wait for next generation S4?

At this point in time it would be more appropriate to wait until like Sep 7th to see where the price is at. Ordering now at this early stage is just throwing away BTC.

This is what i tought too

Deeply thx MoreBloodWine, I have been reading your posts on BA pages too

[MoreBloodWine]

I've already ROI'd my S1s. Everything from this point is profit until the cost of electricity is more than the BTC value. But it is also a hobby and I believe in BTC. I have friends that spend $400 a month on golf. Nobody ask them about their ROI.

+1 lol

I have ordered 3 S3+ but not paid yet.
I don't really know what to do now, delivery date is 20th sept (or sooner)
Should i wait for next generation S4?

At this point in time it would be more appropriate to wait until like Sep 7th to see where the price is at. Ordering now at this early stage is just throwing away BTC.

This is what i tought too

Deeply thx MoreBloodWine, I have been reading your posts on BA pages too

If you mean on he ecoin forums, some of my posts earned me a "warning" there. I've already been told because of my posts that I'm off the compensation list which is funny because the worst thin I ever did there was post the same thing four times in a row bec nemesidis kept deleting it.

I don't remember what the post was about but I think it had to do with the outright ignorance of not responding to tickets for upwards o three weeks. That seems to have sine gotten better but still isn't great.

As for being on topic to this thread... your welcome.

I mean worst case scenario is the price doesn't change and you end up getting your order later compared to if your ordered today but with it being so early. Where nothing ships for a month if not sooner, it's better to just wait two weeks and see where things are at.

[faetos]

I had to RMA a board from one of my batch 2 S3s and it was a complete chore to unscrew everything to get the board off. I had (not joking) close to 30 screws on my table. Dude, these are well put together machines. Their support has been really top class. If you can get Kiddy Chen then you'll be set. However, what this made me realize is there is no way in hell I am going to ever purchase an upgrade kit. Old boy was right to just suggest it was a waste of time. If the cost comes down it'd really just be smarter and less trouble to purchase a whole unit. If the price were half the cost of a whole unit then mebbe.

Has anyone that has a batch 1 or 2 gotten their units to OC successfully? I can only get 1 to hash at 441, but OC is a bust.

[HardwareReviewer]

Hi,

one of my S3 miners has an extreme low hashrate (80 GH/s).

It seems that it is not pulling the frequency data from the config file.

I've attached a picture, looking at the config file it shows that the frequency is supposed to be the standard 218.75.




Factory reset didn't help.

Anyone knows what to do about this?

[derel1cte]

Hi,

one of my S3 miners has an extreme low hashrate (80 GH/s).

It seems that it is not pulling the frequency data from the config file.

I've attached a picture, looking at the config file it shows that the frequency is supposed to be the standard 218.75.

Factory reset didn't help.

Anyone knows what to do about this?

You need to go to the miner configuration tab. Select advanced and choose a frequency. Save and apply. all better.

[MoreBloodWine]

Hi,

one of my S3 miners has an extreme low hashrate (80 GH/s).

It seems that it is not pulling the frequency data from the config file.

I've attached a picture, looking at the config file it shows that the frequency is supposed to be the standard 218.75.

Factory reset didn't help.

Anyone knows what to do about this?

You need to go to the miner configuration tab. Select advanced and choose a frequency. Save and apply. all better.

I wonder what it is about the new FW that does this or maybe it's some sort of post lash protection but the same thing happened to me and was fixed just by "applying" everything from the new tab.

[HardwareReviewer]

Hi,

one of my S3 miners has an extreme low hashrate (80 GH/s).

It seems that it is not pulling the frequency data from the config file.

I've attached a picture, looking at the config file it shows that the frequency is supposed to be the standard 218.75.

Factory reset didn't help.

Anyone knows what to do about this?

You need to go to the miner configuration tab. Select advanced and choose a frequency. Save and apply. all better.

I wonder what it is about the new FW that does this or maybe it's some sort of post lash protection but the same thing happened to me and was fixed just by "applying" everything from the new tab.

Thanks, I'll try it.

[twib2]

I had to RMA a board from one of my batch 2 S3s and it was a complete chore to unscrew everything to get the board off. I had (not joking) close to 30 screws on my table. Dude, these are well put together machines. Their support has been really top class. If you can get Kiddy Chen then you'll be set.

Wow, this was NOT my experience at all.  Tim/Ting Shao has been slow to respond, did not read my responses about what I already had tried, gave conflicting information, and made slowing-down assumptions (telling me to send a deposit to a BTC address if I wanted it shipped out faster and then assuming I wouldn't).  The last straw was that he didn't give shipping information or even tell me when it was supposed to be delivered and that it would require a signature, so they tried to deliver it today and of course no-one was home so they won't deliver it until Monday.  So, 3 days of additional lost hashing with 220 GH/s!  Ultimately, I'll be out more than 3 weeks of hashing, since I first let them know about it on 2 Aug.  Not nearly as smooth as I would have expected after my experiences with the S1s earlier this year, both in terms of service and quality.  I'm not a happy camper, and I'll be thinking seriously about whether or not to buy from them again.

[poorsnail]

Ting Shao has been a great support to me.

During firmware upgrade, I messed up my S3 Controller board.  Ting Shao replied and asked me to send it for RMA.

I said it will take 2 weeks to get to China, and I prefer to pay upfront than to wait for the RMA fix.   

I paid for the S3 board (since it was my f***up), the board showed up 2 days after via UPS express.

Bitmain's customer support is excellent.  I think if you are reasonable with them and don't try to hide your f***ups and try to scam bitmain, you will get your fix right away.

[Biodom]

I had to RMA a board from one of my batch 2 S3s and it was a complete chore to unscrew everything to get the board off. I had (not joking) close to 30 screws on my table. Dude, these are well put together machines. Their support has been really top class. If you can get Kiddy Chen then you'll be set. However, what this made me realize is there is no way in hell I am going to ever purchase an upgrade kit. Old boy was right to just suggest it was a waste of time. If the cost comes down it'd really just be smarter and less trouble to purchase a whole unit. If the price were half the cost of a whole unit then mebbe.

Has anyone that has a batch 1 or 2 gotten their units to OC successfully? I can only get 1 to hash at 441, but OC is a bust.

Out of two batch 1 machines, I have one that OC to 465GH on 237.5mhz (instead of 478 because one asic goes to X)
Another one is an underperformer at ~418GH at default speeds, so on average it is exactly 441GH/unit.

[techman05]

Which store is Ting Shao affiliated with? At least with 112bit in the U.S. ours if we have problems are supposed to go somewhere in the U.S and not back to china.

[heslo]

Which store is Ting Shao affiliated with? At least with 112bit in the U.S. ours if we have problems are supposed to go somewhere in the U.S and not back to china.

He's from Bitmain. I also dealt with him, fantastic guy and lots of help!

[faetos]

I had to RMA a board from one of my batch 2 S3s and it was a complete chore to unscrew everything to get the board off. I had (not joking) close to 30 screws on my table. Dude, these are well put together machines. Their support has been really top class. If you can get Kiddy Chen then you'll be set. However, what this made me realize is there is no way in hell I am going to ever purchase an upgrade kit. Old boy was right to just suggest it was a waste of time. If the cost comes down it'd really just be smarter and less trouble to purchase a whole unit. If the price were half the cost of a whole unit then mebbe.

Has anyone that has a batch 1 or 2 gotten their units to OC successfully? I can only get 1 to hash at 441, but OC is a bust.

Out of two batch 1 machines, I have one that OC to 465GH on 237.5mhz (instead of 478 because one asic goes to X)
Another one is an underperformer at ~418GH at default speeds, so on average it is exactly 441GH/unit.

Sounds like my situation. I'll try the 237.5 on the stable one and see how it works out.

Edit - actually did - got 1 OC hashing like yours and the other is a total piece of dog crap.