Got my 3 BTC.
But cant Wiithdraw ... Its under manual review pls help
Primedice name: sascha2g
Hotwallet was low on funds due to huge winners today  . We are waiting for refill it wont take long. Please be patient. |
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I have a suggestion - to withdraw your balance or transfer to another user - make the confirmation by mail or if you have enabled 2fa - request code, may it be extra protection, and second, it would be good to be able to disable 2fa, after you enable this option, since there may occur various situations and problems with the phone, the user is not kept key, there will be problems with authentication, leading to a long wait for a response from support. Thank you for your attention.
Hey, Email confirmation for withdrawals is good suggestion. We will take that into consideration. But being able to disable 2fA without having 2fA code defeats the purpose of 2fA . When you need 2fA disabled send us a ticket and i guarantee you will get it solved in 12-24 hours MAX. Usually its under 4 hours. |
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hopefully will be back very soon  this few days i always stay at primedice lol. the mobile compatible are really great.. but why there no bot on mobile version.? It was hard to make it work great on mobile version and also to be secure so player can stop it at any time even in chat window. So we decided to remove it. It will be available again in ours Android app that will be released soon. There's gonna an android app?!?! Its a shame google play won't allow it in their appstore because its against their TOS for there to be any apps with real money gambling. Still wouldn't mind downloading the .apk file and installing it manually when it does get released. Is bitcoin "real money" for google thou? I am not sure whats theirs policy about bitcoin yet. |
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hopefully will be back very soon this few days i always stay at primedice lol. the mobile compatible are really great.. but why there no bot on mobile version.? It was hard to make it work great on mobile version and also to be secure so player can stop it at any time even in chat window. So we decided to remove it. It will be available again in ours Android app that will be released soon. |
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WE ARE DOWN FOR MAINTENANCE!
Please be patient until we are back online.
Sorry for the inconvenience.
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Hey guys,
We will be down for maintenance in 5 minutes.
It will take couple of hours.
Sorry for inconvenience.
Do you habe chat logs i need dem Ask hui if he will help you with that. |
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Hey guys,
We will be down for maintenance in 5 minutes.
It will take couple of hours.
Sorry for inconvenience.
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2hours i think still no answer
its my withdraw problem as its says its processed manual ...
Just 2 hours you say? Cut MICRO some slack, he has to be a human and do other stuff sometimes  . Compare PD support stats with others, and you'll notice how fast you will be getting a reply Sorry guys its 3 AM for me but i will look into yours tickets now. |
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How come Primedice don't have signatures campaigns for ordinary users,
only for staff members?
Will this be changed in near future?
Many would like to join i think..
i think its because primedice doesn't needs avertising anymore, large number of gamblers in the bitcoin world already know them as one of the best and trusted gambling sites in the business No its mostly because signature campaigns ruined this forum a lot. When we ran ours signature campaign we gave ours best not to cause spam , pointless posts and so on but it was very hard due to huge scale of it. So most likely we wont have signature campaigns in the future. |
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i have raised the issue to their support, and they said that the hotwallet might be low and it will be refilled asap. but that was 9 hours ago now.
Hey, I answered your ticket again since this is not yet solved. I am very sorry this is taking so long as soon as somebody of admins is online this will be processed and we will include a bonus. Thank you for your patience. edit: this just got cleared. |
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from the time you gave me new addy i always have to wait longer then 1 confirmation to get it credited.. (sometimes 2-3-4conf)
and yes i deposit to new addy not old one please check it...
username:katerniko1
regards.
-Katerniko1
Hey, Can you send ticket to support next time it happens and i will take a look. Thank you. |
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I just credited everybody who won.
Congratulations and good luck!
Also thank you ndnhc for running this awesome competition! And thank you hui for helping out!
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Hey that most likely happens due to satoshi rounding. Primedice doesn't show fractions of a satoshi on your balance it rounds up to full satosh but still accounts for the extra. Sometimes people make very small bets on very small payouts so it has to account for it. |
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That's a really good news for us and for you.
Primedice support was one of its weakest point. Micro assuming support will greatly improve the service offered.
Not quite getting what you mean by this comment. From what I know, he was handling support requests since quite some time by now. About 3 months if I'm correct. That is correct. And i posted some stats from support now . 2.4 hours average first response time. |
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Micro, I like the red S next to your name  Thank you. I like it to . |
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NEW DEPOSIT ADDRESSES ARE NOW LIVE!!!
Please make sure to check what your deposit address is by clicking on "DEPOSIT" button before sending a deposit.
All deposits to new address will be instant after 1 confirmation.
Old deposit addresses will be active for 2 weeks but deposits to them can take couple confirmations to credit.
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When we switch to new wallet, old wallet will still be running. Only deposits to old deposit address will take a bit longer to credit.
Ah I see, not that damaging change in case someone doesn't get the message. But well considering you will be the first person to be bothered, via support, I believe I should be the last person to remind you bout letting the others know Haha, yeah that is for sure. I will get tons of tickets about it whatever way we do it  . |
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Please verify your deposit address before deposit.
We are changing wallets and all users will get new deposit address.
You know, a change of that significance should be shown with a notif on the site too. Or too many butthurt people will find their way here. When we switch to new wallet, old wallet will still be running. Only deposits to old deposit address will take a bit longer to credit. And we will be announcing it everywhere just before we make the change. |
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Please verify your deposit address before deposit.
We are changing wallets and all users will get new deposit address.
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Its rainy days on Primedice chat...
We will giveaway 0.3-0.5 btc every day for the next 10 days!
Stop by ours chat for a chance to get some awesome tips from ours moderators and sometimes even some community members.
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