In past I have done more than 10 articles all positive about stake so it must be clear that I have NO personal problems here neither I intend to extort money out of them. $70k is not something I can shrug off either and let it be.
Is this true: He has sent documents of at least 4 different people in his attempts to get verified.
Is this you: I won 2 BTC and stake has banned me 
MY KYC IS PENDING FOR 15 DAYS AND THEY ARE TRYING TO MAKE ME GAMBLE AWAY MY MONEY BY DELAYING KYC |
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Worth noting that CoinsRUs123 is alleged alt of LetsGetIt834 who has a history of creating accusations against stake, then deleting them, then creating them again, and then deleting them, in obvious attempt to shake down Stake. Stunna, if you reward these guys for the smear threads, even a little bit, especially when they're obviously lying about the situation, plan on dealing with many more threads like this in the future. |
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Last week a mod from Duckdice.io reached out to me to offer $100 in exchange for looking into and commenting publicly on some accusations that were made the site. They were very explicit that they only wanted honest feedback and I'm convinced they aren't just looking for someone to shill for them. I agreed, they paid me $100 in btc yesterday and today I received what you see below. For the record: I know very little about Duckdice.io . Never played there, never made an account, and (someone correct me if I'm wrong) I'm pretty sure I've never even posted in any thread related to them. All I really knew about them is that they're a dice site that's been around for a while, they have (had?) a signature campaign with orange signatures, and there were a couple scam accusations against them. Before the last couple days I didn't know any of the details surrounding any of these accusations. Since they already paid me, they owe me nothing, and all I owe them is my opinion on the accusations below, (which I'll get to one by one in the thread) so I hope the perception of any conflict of interest is minimal. Without further adieu...
Why this thread?
DuckDice has been around since November 2016 —- since then we have grown into what we would consider an excellent dice site with some of the most advanced features, deposit and withdrawal options and UI on the market. We have a very loyal following and a very solid regular community.
What our problem has been for some time is what we would consider a perception issue of our services on forums such as bitcointalk and other websites such as Trustpilot; whilst on the one hand, we deliver excellent customer service and attention to detail on all issues, we initially made some grave communication errors and handled situations, frankly, poorly, although where it was right to do so, have always corrected, reimbursed and resolved any issue where appropriate.
We would like to use this opportunity, with help of legendary members, to put everything on the table and discuss issues that might be of concern to the bitcoin talk community and allow this thread to be a focal point for us to learn and improve from.
We will take this opportunity, with help of our live support members bobstone, and kirito89 to comment on anything you might want answers for as well as layout some of our more notable accusations and how each situation was dealt with.
Legendary member help
To be upfront we have made the payment to two legendary members for use of self-moderated threads (of which only the legendary member posting will have influence) to ensure constructive and clear feedback.
We just want to increase awareness of the service we are very proud of in the best manner possible using the tools available to us, we will ask negative comments not to be removed unless they are intentionally false or malicious.
What we are paying for is the time and attention to posts, not to take our side but ensure that vital questions are asked of us and of any criticisms or allegations posted and ensuring a fair and neutral platform for us to engage on.
Accusations
So we’ll take our very first major issue, it was early on in the site and was involving our deposit bonus at the time. We have an in-depth explanation here: https://help.duckdice.io/hc/en-us/articles/360007748833-DuckDice-scam-bonus-accusation
The original accusation on the forum:
The original poster of the above was credited a refund, the deposit bonus was removed and re-worked before re-release much later on with lessons we had learnt.
The basic summary of what happened is the user in question used one of our deposit bonus offers, played through and was up with some considerable profit, however, decided they did not want to continue with the bonus and cancelled it (there were warnings this would mean losing both the initial commitment and profit) that were missed by the user.
His scam accusation was that this was unfair and we should refund the balance (which we did) however our initial response was not fantastic and actually a bit standoffish. We have apologised and recognised this is not the way to handle complaints and was extremely early in the experiences of DuckDice and its team.
This was perhaps our biggest mistake and where most of our reputation damage has come from. However, we have had most negative trust ratings removed and placed as neutral from this time because we have clearly demonstrated that we have resolved it fairly.
Mishandling a multi-account situation in private messaging:
While this was poorly managed by us on a communication level — the user was linked to several other accounts that were trying to promote child pornography; which of course on so many levels we absolutely do not tolerate.
However, our approach towards the user in question was (and not on the same scale) also intolerable; because although we had evidence that they were possibly the same person, there is absolutely no way we should make such accusations without it being absolutely definitive they were the same person.
We have addressed this with training and guidance with the member involved.
Scam accusations involving pending reviews:
While this user’s withdrawal went under review, he has received his withdrawal after a few hours. Basically, our system sometimes flags transactions and automatically sends them for review by a finance admin, this happens very occasionally.
There are a few reasons why a withdrawal might go under review, some for a security or compliance matter, some are to ensure there is no bonus abuses happening.
The vast majority of reviews taken are then approved and sent to the user, in rarer circumstances further information or KYC is required.
The 3.11btc rain per user bug:
Basically, we had an issue with our system which meant our rain bot rained an extraordinary 3.11 btc to 10 users. This user felt it was unfair that we blocked the attempt to withdraw it, and then subsequently returned the balance to duckdice.
Pretty much all financial institutions and companies will reserve the right to claim back money that is given due to an error and these weren’t small sums. Some users actually returned their balance realising it was a bug without question and were given bonuses for doing so.
We also had a problem that many people tried to avoid detection by further raining and tipping segments of balances in the hope they could circumvent our auto-detection systems that were triggered by such large amounts being rained.
However, we have now come to peace with this user who we will invite onto the thread for comment.
Nomercy lossback:
I will try to keep this short, but basically, before we introduced the daily, weekly, monthly Rakeback bonuses, we were offering a loss back of up to 10 % for our players, which meant anywhere from 1 % to 10 %, the highest tier 10 % was given to our regular players, regular depositing players etc.
This certain player, Nomercy, a high roller, was playing for about 2-3 weeks, he won a pretty big amount then proceeded in losing it he got approximate of 6 % of his total losses back, and then, about 6 months later he came back asking for more ( prices already exploded so I’m assuming that’s the reason he did it ) ,
Regardless, this user was actually compensated at the time, he was happy with it. But come back after a few months, demanding more, and threatening with bitcointalk accusations.
There was also some suspicion the original owner was not the one contacting, and the ask was very very large, a further few % of losses at a much much higher crypto price. It seems likely we would have obliged a smaller ask for such a player even after already crediting nearly a bitcoin in bonuses but the demand we felt was very unreasonable.
Richardo30 aka Screwing1000 aka multiple other bitcointalk accounts , aswell as duckdice accounts:
This user recently you may have noticed wrote a lot of accusations on our main thread as well as individual threads, as well as our trust pilot score being much lower than it is now. Most of this has been removed by the user.
It ultimately stemmed from him seeking loss back (a mechanism we no longer offered) and the short term disruption he was creating to our reputation was very impactful, we, unfortunately, did end up paying him a relatively small sum (7% of his losses on the site) and he has since deleted most of his posts and trust ratings (made via various accounts).
We as a team are not very happy with this decision we took, but in this one instance, bowed to pressure, which is why it's so important we write this thread and why we're being open about it now — there is a more comprehensive answer posted on our main BTT thread, here; https://bitcointalk.org/index.php?topic=1676313.3360
The good stuff!
So what does DuckDice actually offer players?
We offer near on 24/7 live support with a very quick turnaround on the completion of rectifying issues. This has improved year on year and now we offer some of the most robust support of any casino.
We’ve paid out literally hundreds of thousands in bonuses, both in opportunity and actual withdraws from our faucet program, Rakeback, rains etc. There is a lot of bang for the buck for players, especially for the average gambler.
We also offer one of the best, lively, communities for actually having discussions, chilling out with your gambling, with a solid emphasis on chat quality, sometimes it’s serious, sometimes it’s a laugh but it’s always real.
We really do respond to feedback, constantly updating and improving the game, our reward structures, our policy towards people based on community feedback, and we won't stop. It really is one of the most fully fleshed-out feature-rich dice games available with a UI that works extremely well across tablet, mobile, pc, laptop and operating systems.
And, we’ve been running for half a decade —- in this space, that’s no small feat, and we plan to go on for a decade more; we have an extremely dedicated team who really care about the site and the user’s experience of it and we are very proud; sometimes too proud, of our work, which has been shown from time to time in our responses too unfair, or even outright false allegations.
Summary
If you spent time reading all of this, I genuinely thank you; I also thank you for any questions you may give us, I really hope this community sees what we are trying to do, and give us a fair shake, we will continue to grow and offer people a great experience, but it would be even better if we could do so with the bitcointalk community and wider giving us the appropriate criticism, and actual-time too understand that past mistakes are past and people with vendettas will always poison the water. For the future, we always have been listening, and caring about our reputation but it’s often a very hard mountain to climb, especially in this business.
We thank you too, our loyal customer base who’ve been with us all this time and are very grateful for the support over the years that allow us to offer such a great game.
Local Rules: - All responsibility for any decision to remove or not remove a post falls on me (TwitchySeal), not Duckdice. - No signature spam. If your post smells like sig spam I'll delete it. - No derailing. The topic is duckdice.io issues. - If I ask you not to post in the thread anymore, then don't. - If you have a 1xbit advertisement in your signature don't post in this thread. |
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~~
These examples are using other blockchains as support. We're talking about 'pure bitcoin' NFTs, without using other blockchains. Yeah, there's been one around for years. NFTs on the Bitcoin blockchain have been around for years on the counter party platform. I have a couple rare pepes myself. |
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<snip>
I wish someone messaged me and warned me before.
I'm not sure how much I can believe in your innocence. You didn't participate in just one 1-xbit campaign, you tried again, but your application was rejected:  https://ninjastic.space/post/58831667It's likely you were already aware of what you were getting into at that time. It's not about believing me or not. I didn't notice even that i was accepted in the first campaign than tried to join their second one. And after i checked theur spreadsheet i found out that i was accepted. I'm not really that active on this forum especially on last days on the year. Anyways if i knew the truth i wouldn't promote such things. I admitted that i did a mistake not checking the rules and i was believing that the moderators wouldn't let a scam casino run a campaign here. So when i joined i was trusting It's a legit one and i wasn't aware that i would hurt anyone by wearing their signature. If any of what I'm saying isn't true i would continue on their campaign and wouldn't care. First thing i did after getting the negative feedback i opened and woundered how can a scam casino run a campaign then i found out about the rules. You can check that on the arabic section because I'm more active there. Plus... you can verify that when i participated on the first campaign there was only this two campaign who were available to members rank. The first my posts were 140 when i wanted to participate then i thought i was accepted so i did for the second campaign where my posts were 143. So i don't understand your point of accusing me of being not honest or not believing me. What i did i regrette it and i wouldn't do it again. And I'm ready to actually help and warn others at least you can believe my actions Might be missing something, just scanned a few posts but I think this guy deserves a break, Logfiles hope you'll consider removing the red. I mean, look at his new signature, he's obviously learned his lesson, plus, If you over tag, it makes each tag less effective. |
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Can you post the bets that set off the red flags? It's weird they said Anonymity is important to us considering you submitted KYC. Can you post all communications with them, with any sensitive info blacked out? I'll quote them, or someone else can, to embed the images. Yet another proof of their lie putting people's accounts into "withdraw only mode", but yet he is not allowed to withdraw.
It's not a lie. I know several people who were KYCed because they thought they were from the United States. All of their accounts were put into withdraw only mode until documents were approved. The only complaint I know of where someone can't withdraw and isn't being investigated for somehow cheating is because he has less than the minimum to cash out. It is weird this guy says he's allowed to gamble, maybe because his documents were approved I guess. |
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I've personally looked into this. User could not provide a clear screenshot of some relevant and easy to find information, even when we've linked him to the exact URL needed to find the information. Therefore, we sadly had to decline his request.
By looking at this thread I bet it was a real treat for support to deal with this guy. |
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Locking this thread as it's turned into a signature spammers farm.
If anyone runs across some casino to add to the list or has something worthwhile to discuss, pm me.
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The problem is that Stake are offering more and more bonuses and Race prizes and funding Paid streamers and also sponsoring lots of sport celebrities, but we have to pay for that.
What a dumb take. They give out however much money in bonuses that they think will get players to gamble the most at their site. If they thought giving you more money would make you deposit more, they'd give you more money. How they spend their money advertising has nothing to do with that. And the money they spend on advertising they obviously think is a good investment. Its like people see streamers getting good deals to stream and get jealous and then do some crazy mental gymnastics to come to the conclusion that somehow they are a victim because the streamer is getting money, and they want some. I think his point was that the more money a company spends on advertising, the more expensive its product is. In this case, it can somehow translate into the frequency of winnings at the casino. Of course, this is only speculation, as we will never be able to confirm it in numbers. And my point is that doesn't make sense. You advertise your product to attract new customers and get current customers to spend more money. Assuming that they're decreasing the RTP to pay for advertising implies that decreasing the RTP would also increase their revenue - if that were the case why wouldn't they just decrease the RTP and make more money? Remember - casinos set the RTP at whatever they think is most profitable. If they thought they'd make the most money with a 50% RTP, the norm would be 50% RTP instead of mid-high 90s. It makes no sense for an established casino that is planning on operating for years to come to use their Advertising budget as a factor in determining their RTP. What's happening is players are trying to rationalize why they lost recently. The reality is they lost because they simply didn't get lucky, then they see streamers getting lucrative deals from the casino that now has their money, and they feel some sort of entitlement to what the casino does with the money that used to be theirs. |
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The problem is that Stake are offering more and more bonuses and Race prizes and funding Paid streamers and also sponsoring lots of sport celebrities, but we have to pay for that.
What a dumb take. They give out however much money in bonuses that they think will get players to gamble the most at their site. If they thought giving you more money would make you deposit more, they'd give you more money. How they spend their money advertising has nothing to do with that. And the money they spend on advertising they obviously think is a good investment. Its like people see streamers getting good deals to stream and get jealous and then do some crazy mental gymnastics to come to the conclusion that somehow they are a victim because the streamer is getting money, and they want some. |
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~
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If you want to talk about the reputation of this account, please create a separate thread in the appropriate section and we can talk about it there. Here, comment please about the scammers who try to consecuently cheat 1xbit: The guy you paid in exchange for the account that you are now using to advertise a scam is a scammer. The scam casino that's paying you to post on this forum, almost exclusively to defend them in threads where players come after they've been scammed and ignored by the scam casino you advertise, is run by scammers. Most of the other members of the campaign have a history of promoting other well known scams like maulbit and adkinsbet. You are the scammer. Not the guys that jumped when 1xbit left a line open too long. Do you see the difference? |
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ACCOUNT NUMBER: 305935409
1xbit not want to give me open my account because they blocked when i win something.
i dont know the reason why they refuse to give me my money on the account beted on regular and there is no reason they hold my account frozen.
This happening from june 27 and account is still blocked. i see so many posts about frozen account and there is no way to get back my funds to me? I really dont know who they block like that and hold the members money. Can someone help with my account to back my money i sent so many emails they not want even to back me email to me Sad i am so sad
i have there crypto in around 510 euro in total. What to do ?! Why they not want to give me money after i win regular and i have never withdraw any money from my account
This is something happening here, they blocking all accounts and never get you back?
There's been a lot going on in this thread lately, so you've probably missed post with this information: Let us remind that if you have a complain - it can be answered in the reputation thread. If you want to receive an answer to your complaint, you should write in this thread: https://bitcointalk.org/index.php?topic=5266815.0Not really that much going on, just Shills repeating the same shill nonsense and then getting called out for it. Look I called you out for the "go to the other thread" bullshit misdirect very recently. If you read the thread in Reputation section you will see how many issues have been positively resolved.
Here are the last 3 posts from 1xbit in that thread: ~
The previous team wasn't stealing, and so do a new one. The only their mistake was to leave this forum, so the complaints were abandoned for 2 years. Should it make them legitimate? We have contacted all the complaints creators here or through email, so there shouldn't be a single complaint that wasn't answered and explained. Sincerely, 1xBit team Cases are being solved one by one, but if you want to speed things up - please contact our support first: support-en@1x-bit.comaccount ID 364472065
372494987.
Hello guys, your issues were forwarded to our security team, we'll post updates once we have any. Three posts in four months. Zero evidence of any actual cases being solved. |
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Bengals @ Chiefs No, Under 20-17 Chiefs
49ers @ Rams No, Under 24-10 49ers
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Don't forget that 1xbit also let withdraw deposits:
Don't forget that just because they could've stolen more money from a player but chose to only steal some, doesn't make it ok. If the player loses their deposit, then 1xbit doesn't return anything. If the player wins, then 1xbit steals the winnings and returns the deposit. That's why they have one of the worst reputations in crypto gambling. Erdogan is right, there have been a number of players in discussions who have won their bets in an extremely questionable way. I'm not saying they all cheated, but isn't it too coincidental that all the players complaining are only talking about table tennis and in some cases tennis too?
It seems there are some members that are really obsessed with targeting 1xbit without any reason.
If 1xbit left a line up too long for table tennis match, they should void those bets. Only those bets. A player betting on a line that was left up too long does not entitle the sportsbook to any of the players money, other than the winnings from that specific bet. No other bet outcome is involved. Voiding other bets because a table tennis line was left up too long is stealing. |
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This thread does not concern me, but 1xbit (and at this point scammers who are trying to cheat 1xbit)
Really fucked up to call them the scammers when they are actually victims being scammed by 1xbit. Eveven if they've done the worst that you've accused them of, 1xbit still is not entitled to their account balance. 1xbit has a long history of seizing players balances and then vaguely giving violation of terms as a reason. It's a common strategy among scam gambling sites. It's one of the main reasons they have one of the worst reputations in crypto gambling and anyone that accepts money to promote them, like you, will also have your reputation damaged. Of course you know all this and really don't care since 1xbit is the one paying you. |
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The point is, this is an example of scammers still creating new accounts, on the 1xbit platform, and trying to cheat. When caught, they set up a Bitcointalk account and make a complaint. Then just continue to spam. You have a detailed example of this process above.
It's a completely anonymous Casino. 1xbit has no right to take funds from an anonymous account because they suspect someone they banned is behind it. You can't even ban players or multi accounts from a fully anonymous casino. You can close accounts, but you can't ban individuals, since it's anonymous. Even if you suspect two accounts belong to the same individual, it doesn't matter, you're a fully anonymous casino. In the end all that really matters at this point is they are continuing to take money from players without the players losing it by wagering. No online book should have any sort of regular revenue from taking money from "cheaters", whether they're actually cheaters or , like most of 1xbit cases, they are simply being called cheaters by shills. So you're saying you wanted to cheat 1xbit just to confirm that it was 1xbit that cheated you?  This is exactly what 1xBit has done on this forum. They have created a bunch of new accounts to prove that they can continue to cheat and deceive in this community. Old accounts: 1xBit.com, 1xBitMarketing, 1xbit.fr, 1xBit_com, 1xbitNew accounts: 1xbit_official, 1xBitManager, 1xBitCampaign, Manager1xBit As for the fact that you will spam this thread, I was sure of it from the very beginning when you wrote the first post from your new account
The biggest spammer in this thread is you. You are the only member (excluding 1xbit_official) who has more than 240 mostly worthless replies in this thread even though you don't represent casino in any official position. Fyi, Erdogan bought his account from a scammer. Or at least that's what he claims when asked about the scam accusations from years ago on it. |
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I think there is no hope that 1xbit will pay you anything. First honest thing you've said in a while. Another example that despite the fact that subsequent accounts of cheaters are blocked, they do not stop trying to cheat 1xbit[/color][/b] Blah blah blah, when an honest sportsbook gets cheated, they fix whatever exploit was used so it can't happen again. At this point I'd bet that the majority of 1xbit revenue comes from seized funds... maybe not the majority, but definitely a significant piece. |
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