EXMO.com Cryptocurrency Exchange [Official Thread]

[Exmo]

@EXMO hello! how long does it take to get deposit using SEPA right now? I am in Hungary
And d oyou have any problems with that right now?

Hi,

Please make sure to consider the following information. On the 8th December (the official holiday) EXMO bank payment provider won’t be available. Due to this, delays are liable to occur with crediting funds while depositing through Wire Transfer and SEPA. Read more here.

Your respectfully, EXMO team

[rollingstorm45]

is UAHPAY price in Exmo a natural price?

[QuiteLoud]

It's been 5 days now since support is not reacting to my request and I can't get my withdrawal. And now the website is down. Not a penny shall be invested in your ICO. As Charlie Lee Said: If it walks like a scam and it talks like a scam...

[binga11]

Good exchange, sometime withdrawal ETH take long to process

[newlife2]

Hello EXMO,

Please can u fix

API order_trades call

It always return  {"result":false,"error":"Error 50304: Order was not found 'xxxxxxxxxx'"}

But order exist.

[Exmo]

It's been 5 days now since support is not reacting to my request and I can't get my withdrawal. And now the website is down. Not a penny shall be invested in your ICO. As Charlie Lee Said: If it walks like a scam and it talks like a scam...

We apologize for the delays due to the increased activity on the platform and number of requests. EXMO team reviews every ticket in order of arrival and resolves every issue.

Your respectfully, EXMO team

[Exmo]

Hello EXMO,

Please can u fix

API order_trades call

It always return  {"result":false,"error":"Error 50304: Order was not found 'xxxxxxxxxx'"}

But order exist.

Please write a request to support@exmo.com indicating your problem.

Your respectfully, EXMO team

[Exmo]

Good exchange, sometime withdrawal ETH take long to process

Thank you for feedback. Temporary difficulties with ETH withdrawal are due to Ethereum network overload. Please read more on EXMO website.

Your respectfully, EXMO team

[reaperisonline]

Dear Exmo,

You are getting very bad reviews in the exmo chat...
Most people just want to know where their money is.

It just so happens to be that I am one of those people, money is missing, there is no record in transaction history.
This makes people freak out and become impatient.
If you want to help your customers, try to understand them a little more because the way things are handled right now are abysmal.

Nobody at Exmo can even tell me if my money is SAFE.
I can deal with a delay in customer support.
I can deal with waiting in line for a week.
But i cannot be expected to deal with transactions that are completely invisible, transactions with no history. I'm just supposed to sit here in anxiety that my money is floating 'somewhere'.

I'm actually considering moving to GDAX or Coinbase, please prove me wrong.

I was told i'd be contacted within the day... it's been 45 hours now.

Inquiry 226137

PS: as of now exmo.com website is down...
PPS: I am seriously convinced now that EXMO has banned my IP from reaching their website. I reached support on my phone (different IP), they told me they were having trouble with the website (this part is still understandable). But now my phone IP is also blocked from reaching EXMO.com and the only way i can reach it is by using an anonymous IP.

What-The-Hell Exmo.

[ivara]

  amateurs
after 1 day my advcash deposit not transfered yet, they say wait 3 to 10 days for receive email from us.

most of the times, site is down or slow.

[ivara]

We apologize for the delays due to the increased activity on the platform and number of requests. EXMO team reviews every ticket in order of arrival and resolves every issue.

Your respectfully, EXMO team

Because you are unprofessional, Have a lot of trouble. If you were a professional, you did not have that much problem.
site is down. deposit don't transfered. withdraw don't paid. verify takes a lot of time.

traders don't need your apologize . Do your job right

[bayu7adi]

I am disappointed with EXMO service
case about UAHPAY coins that too, why an exchanger can put a fake price on the market cap?

[ivara]

2 days left they didn't transfer my advcash deposit.
they left online chat

Dmitry Rogozhin joined the chat
Dmitry Rogozhin left the chat 

Smell of scamming
be aware exmo

[Exmo]

Dear community,

Due to the increased interest to the cryptocurrency market, the vast majority of world markets experience difficulties. EXMO platform is also the case. We are currently experiencing high activity and technical overloads on the platform.

EXMO team would like to claim that it has already maximized the efficiency of its business processes and still keeps minimizing the overloads to enhance the work of the platform.

- EXMO technical support is working 24/7. Any ticket won’t be left unviewed.

- Inquiries requesting for deposits/withdrawals of fiat/crypto funds are all processed in order of arrival.

Please make sure to consider EXMO current situation. We are currently introducing the innovations that would make EXMO platform #1 by speed, convenience, and funds deposits/withdrawals effectiveness.


Thank you for understanding
Your respectfully, EXMO team

[shashankjha]

Hi Exmo,

I have made several requests for change in Email ID and it's been almost a week since then and I am yet to hear something other than - We have received your request and your Ticket No is XXXXXXX.

Also withdrawl conirmation mails are never deleivered to my rediffmail.com Email. Is this an issue with you or rediffmail ? Could you please investigate ?

How soon can you change my Email ID ? Why does it take so much time to do this ? Why don't you give us the option to do this ourselves after we have logged in and accessed the Settings panel ?

I am loosing my faith in you with each passing day !

[ivara]

Dear community,

Due to the increased interest to the cryptocurrency market, the vast majority of world markets experience difficulties. EXMO platform is also the case. We are currently experiencing high activity and technical overloads on the platform.

EXMO team would like to claim that it has already maximized the efficiency of its business processes and still keeps minimizing the overloads to enhance the work of the platform.

- EXMO technical support is working 24/7. Any ticket won’t be left unviewed.

- Inquiries requesting for deposits/withdrawals of fiat/crypto funds are all processed in order of arrival.

Please make sure to consider EXMO current situation. We are currently introducing the innovations that would make EXMO platform #1 by speed, convenience, and funds deposits/withdrawals effectiveness.


Thank you for understanding
Your respectfully, EXMO team

 i said to online support can you check this advcash transaction
a3ef889c-b936-4d80-8cdb-f2ba347c7bdb
you received funds or not, she say : Dear user, I can't help You. then closed the chat  
3 days left you can't check an advcash transaction? what the fuck your are doing?
you are not a big exchanger, bigger exchangers like hitbtc resolve problems faster.

24 Hour Volume
hitbtc $705,478,369   
exmo $154,772,620   

[ivara]

fifth day,
they couldn't answer a ticket after 5 days yet
my money is on the air

[TulioS]

I'm really concerned about EXMO being able to keep its operations. I had many other problems with EXMO, but every single issue was solved pretty quick and never had a value missing problem. Last week i tried to make a withdraw of only 500USD from EXMO to ADVCASH, i received a sever error, and my 500USD went missing, this transaction has no record in my account, every possible log that i looked into doesn't show a 500USD withdraw, the money just disappeared.
More than 5 days have passed and not a single answer from EXMO support, the online chat only inform that they cannot help me. Unfortunately i can't keep my money or coins with EXMO, i ended every position that i had and withdrew all my funds. Until they prove they are solid, i can't put my dolars in their hands.

[reddish112]

Exmo have some bugs... I want to make a EXMO better amd wrote a letter to the address bd@exmo.com with a proposal to cooperate with... but answer has not yet received

[Alex356]

Hi! The EXMO situation is getting clear. Everyone who lost ZEC transactions to EXMO is recommended to check if their EXMO wallet addresses are in the list of transactions sent to the folllowing address: https://explorer.zcha.in/accounts/t1LJtWapejZev6G4F7LgNMgwBACunL2pgZg. This is where the funds from EXMO crypto wallets were accumulated, including my own ZEC after I sent it for fiat exchange. In fact, all of us are the victims of a theft, and EXMO actions regarding that issue look like a coverage operation. The thing is what we are going to do about it NOW.

Cитyaция пpoяcняeтcя. Bceм, ктo пoтepял cвoи пepeвoды Zec нa EXMO, peкoмeндyeтcя пpoвepить нaличиe aдpeca cвoeгo кoшeлькa нa биpжe в cпиcкe тpaнзaкций нa дaнный aдpec: https://explorer.zcha.in/accounts/t1LJtWapejZev6G4F7LgNMgwBACunL2pgZg . Ha нeм были aккyмyлиpoвaны cpeдcтвa c кpиптoкoшeлькoв пoльзoвaтeлeй EXMO, в чacтнocти, пocтyпившиe c мoeгo кoшeлькa cpaзy жe пocлe тoгo, кaк я пepeвeл нa нeгo дeньги для вывoдa в фиaт. Пo cyти, мы cтaли жepтвaми xищeния, a дeйcтвия EXMO выглядят кaк oпepaция пpикpытия. Boпpoc ceйчac в тoм, чтo мы бyдeм дeлaть пo этoмy пoвoдy.