joseobixa44
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Activity: 15
Merit: 0
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January 20, 2018, 12:34:55 PM |
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Hello, Exmo more than 35 days have passed and my account has not been verefied! Nobody answers my ticket #299888
My situation has been solved! Thanks!
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mohoman2
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Activity: 2
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January 20, 2018, 01:47:31 PM |
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Hello exmo
it's been 3-4 days now and my ETH withdrawal request is stuck as "Verifying" on your website. Can you please process the transaction or cancel it and credit my account please. ticket #332275 >>>>>>>18.01 15:19 - Withdrawal ETH -12.2680183 Verifying ETH ..........
Thank you C
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hecantuk
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Activity: 1
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January 20, 2018, 01:54:13 PM |
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I tried to withdraw 0.021956 BTC today from EXMO wallet to another wallet. But got this error message: Error 10403: Your transaction confirmation is less than 20, the withdrawal is temporarily unavailable
What does it mean?
I have the same problem, did you receive an answer?
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Exmo (OP)
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Activity: 1222
Merit: 1003
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January 20, 2018, 02:12:15 PM |
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здpaвcтвyйтe cepвиc пoддepжки exmo
Я oжидaю вывoдa -35225.4821 для KICK oн зacтpял в «verifying»
мoй билeт пoддepжки #324334
solved thank you EXMO Thank you for feedback
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Exmo (OP)
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Activity: 1222
Merit: 1003
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January 20, 2018, 02:13:03 PM |
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Hello, Exmo more than 35 days have passed and my account has not been verefied! Nobody answers my ticket #299888
My situation has been solved! Thanks!Thank you for feedback
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Exmo (OP)
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Activity: 1222
Merit: 1003
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January 20, 2018, 02:15:05 PM |
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ear Sir/Madam, I requested a withdrawel for 2679.7046 xrp and the status is stuck on verifying for quite some time now. XRP withdrawel should be much quicker. I would appreciate it very much if you can check this withdrawel and approve it. My ticket number is: 329533 and username: rhmulder@gmail.comThanks your support! Kind regards, Ruben Mulder Dear user, please wait for the answer from our support team. Thank you
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Exmo (OP)
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Activity: 1222
Merit: 1003
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January 20, 2018, 02:16:08 PM |
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Ladies and gentlemen, I write through the forum, because I would like to know if EXMO behaves so honestly in relation to other clients as to me, on 04/01/2018. I registered also sent the necessary documents to verify my account I sent two urls tiket 323057 and 328183 I also wrote an e-mail several times, to this day I have not received any answer, I ask if such a serious company behaves like that?
Dear user, please wait for the answer from our support team. Thank you
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Exmo (OP)
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Activity: 1222
Merit: 1003
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January 20, 2018, 02:18:01 PM |
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Hi Exmo Team,
I reported ticket: 332170
There is a second time when transfer from Exmo to Advcash is not reported in transaction history, in advcash but in is taken from my ballance account. Please take a look for tokens connected to my withdraw (my operation was between 11:55 - 12:10 at. 19.01.2017)
Last time you fixed this problem.
Have a nice day and I'm looking forward for your response
Regards, Paweł
Dear user, please wait for the answer from support team. Thank you
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Exmo (OP)
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Activity: 1222
Merit: 1003
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January 20, 2018, 02:18:42 PM |
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My docs are on verification for more than a month. How could it be at all? I'm curious how long will it take to check the agreement after or IF my docs are approved? ))) I'm disappointed guys...However I still aim to buy EXMOcoins.
Dear user, please send the number of your ticket. Thank you
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Exmo (OP)
Legendary
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Activity: 1222
Merit: 1003
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January 20, 2018, 02:21:21 PM |
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dear exmo im new user and i have problem to log in after i use 2 way aufhedication with sms 16-1-17 i was receive to sms and succefuly login two times 18-1-17 the sms stop to come and i have real problem now i cant use my account what happen ? my ticket number its Your inquiry 330258 329953 328945 i want to reset my account and can finally connect and remove this 2 way sms aufhedication and withdraw my zec finally its safe for users to use exmo or not and loose people their money? ?? Dear user, please wait for the answer from our support team. Thank you
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H.M.
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Activity: 10
Merit: 0
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January 20, 2018, 05:03:40 PM |
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Ladies and gentlemen, I write through the forum, because I would like to know if EXMO behaves so honestly in relation to other clients as to me, on 04/01/2018. I registered also sent the necessary documents to verify my account I sent two urls tiket 323057 and 328183 I also wrote an e-mail several times, to this day I have not received any answer, I ask if such a serious company behaves like that?
Dear EXMO today on 20/01/2018 I have once again sent my documents for verification. I am asking for immediate verification. If you do not verify me, please ask for info on how to pay my funds deposited with you. Regards Henryk. M
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H.M.
Newbie
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Activity: 10
Merit: 0
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January 20, 2018, 05:12:19 PM |
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Ladies and gentlemen, I write through the forum, because I would like to know if EXMO behaves so honestly in relation to other clients as to me, on 04/01/2018. I registered also sent the necessary documents to verify my account I sent two urls tiket 323057 and 328183 I also wrote an e-mail several times, to this day I have not received any answer, I ask if such a serious company behaves like that?
Dear user, please wait for the answer from our support team. Thank you Thank you for the reply from your support, I have sent the necessary documents again. Regards Henryk M.
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dramarally3
Newbie
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Activity: 12
Merit: 0
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January 20, 2018, 06:06:21 PM |
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dear exmo im new user and i have problem to log in after i use 2 way aufhedication with sms 16-1-17 i was receive to sms and succefuly login two times 18-1-17 the sms stop to come and i have real problem now i cant use my account what happen ? my ticket number its Your inquiry 330258 329953 328945 i want to reset my account and can finally connect and remove this 2 way sms aufhedication and withdraw my zec finally its safe for users to use exmo or not and loose people their money? ?? Dear user, please wait for the answer from our support team. Thank you thanks for the reply they looking for solution\ my problem didnt resolve now continues and cant access to my money i will come back again here for the results
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manuuua
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Activity: 3
Merit: 0
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January 20, 2018, 06:49:53 PM |
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Dear Exmo, I deleted google authenticator and cannot log in anymore could you reset my account please? Request #257874 and #301431 Thank you, Manu Solved! Thanks Exmo
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dramarally3
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Activity: 12
Merit: 0
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January 20, 2018, 08:40:29 PM |
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Dear Exmo, I deleted google authenticator and cannot log in anymore could you reset my account please? Request #257874 and #301431 Thank you, Manu Solved! Thanks Exmo if the problem its too simple to resolve dear exmo why dont do the same with my acount please could reset my acount i cant receive sms 334452 330258
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joseobixa44
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Activity: 15
Merit: 0
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January 21, 2018, 01:42:32 AM |
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Hello, I'm having trouble making a withdraw from exmo to cryptocapital!
Each time I try to do a withraw I always receive an error message, this is the the message: Error 10326 (CryptoCapital PLN).
I already created a support ticket with number 334408 but no one answers me?
Exmo can you help me!
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devishanth
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Activity: 4
Merit: 0
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January 21, 2018, 03:01:52 AM |
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Hi Exmo,
Why withdrawals are not happening immediately ? Why it is going in Verifying status ? In other exchanges we see the transaction within few minutes on the block chain.
My ETH withdrawal is stuck in Verifying status and not processed yet. Please process it urgently. Funds are stuck because of this. Ticket #335700
Requesting your kind help in processing this withdrawal urgently
Thanks
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alexlv
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Activity: 4
Merit: 0
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January 21, 2018, 11:57:04 AM |
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More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)
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mohoman2
Newbie
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Activity: 2
Merit: 0
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January 21, 2018, 01:35:24 PM |
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Hello exmo
it's been 3-4 days now and my ETH withdrawal request is stuck as "Verifying" on your website. Can you please process the transaction or cancel it and credit my account please. ticket #332275 >>>>>>>18.01 15:19 - Withdrawal ETH -12.2680183 Verifying ETH ..........
Thank you C
Hi EXMO, this issue still has not been resolved. It's been 5 days now waitng for an ETH transfer to be "Verified". Can someone please look into this ticket #332275
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dramarally3
Newbie
Offline
Activity: 12
Merit: 0
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January 21, 2018, 04:06:01 PM |
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Hello, I'm having trouble making a withdraw from exmo to cryptocapital!
Each time I try to do a withraw I always receive an error message, this is the the message: Error 10326 (CryptoCapital PLN).
I already created a support ticket with number 334408 but no one answers me?
Exmo can you help me!
the only answer i m receiving its the same and same without to fix the problem Olesya Ignatova (EXMO.com) Jan 20, 17:11 GMT We sent the inquiry to our sms center, they will check what the problem is. If you want, we can disable two-factor authentication. For it you must write an e-mail to support@exmo.com from the e-mail address with which you created your account. Please, write the numbers of wallets with which you filled your account and make a high-quality screenshot that shows that you entered each wallet, as well as each transaction ID. Also the terms of this transaction must have been done not less then 2 days ago. i did send the emails from the one i make the email and how i can see this and answer these infos u aske if i cant login to my account ?
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