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Author Topic: Official Quoine Exchange Thread  (Read 36241 times)
Quoine Exchange
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June 04, 2016, 11:52:54 AM
 #201

Hi Quoine, how if there are voucher code on your services. It will make fast your services than looking for local partners just for withdrawal Fiat money.

Hi,

Voucher codes is not something we are currently looking to introduce, but many thanks for the suggestion.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
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hifzi
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June 12, 2016, 09:36:42 PM
 #202

hey there some problem with order book,
it needs manual refresh so that the orderbook will change

Quoine Exchange
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June 13, 2016, 10:36:39 AM
 #203

hey there some problem with order book,
it needs manual refresh so that the orderbook will change


Hi,

Apologies for the late reply. Our development team are investigating to see if it is an isolated incident you experienced. -Many thanks

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
Quoine Exchange
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June 15, 2016, 07:37:07 AM
 #204

Please be advised that a scheduled platform maintenance will be carried out during this time:

Date: Thursday, June 16th, 2016
Time: From 16:00 UTC/GMT to 17:00 UTC/GMT
- Singapore: 12:00 AM (midnight June 16th) - 1:00 AM (June 17th)
- Japan: 01:00 AM (June 17th) - 02:00 AM (June 17th)
- Indonesia (Jakarta): 11:00 PM (June 16th) - 12:00 AM (midnight June 16th)
- Philippines: 12:00 AM (midnight June 16th) - 1:00 AM (June 17th)
Duration: 1 hour
Purpose: System maintenance
Effect: System will be shut down and become inoperative during the times indicated. Trading functions will also be unavailable.

We apologize for any inconvenience this may cause. Kindly inform our Support team at support@quoine.com of any concerns you may have about the planned maintenance.

Thank you for your attention and understanding.

Team QUOINE

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
vjonty
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June 15, 2016, 07:40:00 AM
 #205

HI

We really like clean and Clear design Ui for Quoine,

But in crypso world each second Price of coin change so it important for reduce in withdrawal time,

some time it take more then 2days to process withdrawal of BTC and Ether, (for fiat we can understand delay)

So request you to speed up process of withdrawal, my withdrawal is pending from last 48 hour as of now , no reply from support

Regards
Vjonty
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June 15, 2016, 07:42:11 AM
 #206

HI

We really like clean and Clear design Ui for Quoine,

But in crypso world each second Price of coin change so it important for reduce in withdrawal time,

some time it take more then 2days to process withdrawal of BTC and Ether, (for fiat we can understand delay)

So request you to speed up process of withdrawal, my withdrawal is pending from last 48 hour as of now , no reply from support

Regards
Vjonty

Hi,

Apologies for the delays in BTC withdrawals. Support should have replied - I will escalate this.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
hifzi
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June 16, 2016, 05:09:50 PM
 #207

hallo

hey ithink theres bug after maintenance, with order book, if i sell with limit order
the order doesnt get sold even the price is same in order book, here the proof in red circle

http://prntscr.com/bh6rym
thanks

Quoine Exchange
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June 17, 2016, 03:05:07 AM
 #208

hallo

hey ithink theres bug after maintenance, with order book, if i sell with limit order
the order doesnt get sold even the price is same in order book, here the proof in red circle

http://prntscr.com/bh6rym
thanks

Hi - I've raised this to the developers, but please raise a support ticket to ensure we can track the response. Many thanks.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
fanta984
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June 21, 2016, 06:58:38 AM
 #209

hi

may i know how long the withdrawal process for BTC? is it still 72 hours ( business day ) ? and how much the maximum BTC i can withdraw in a day ?

i made a withdrawal of BTC since june 18, but until now the status still pending. Is it normal ? Must i send the email to Quoine support or just wait until 72 hours { workday }?
 
thanks
Quoine Exchange
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June 21, 2016, 07:42:28 AM
 #210

hi

may i know how long the withdrawal process for BTC? is it still 72 hours ( business day ) ? and how much the maximum BTC i can withdraw in a day ?

i made a withdrawal of BTC since june 18, but until now the status still pending. Is it normal ? Must i send the email to Quoine support or just wait until 72 hours { workday }?
 
thanks

Hi,

BTC withdrawals are typically done within one day - please do raise a support ticket if you have not received your bitcoin. many thanks, and apologies for the delay.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
coinsmaster
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June 24, 2016, 11:55:34 AM
 #211

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best
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June 24, 2016, 01:20:59 PM
 #212

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best

You must be patient as we know that quoine is under maintenance platform and your bitcoin will be entry on your wallet. Keep be patient. I trade on quoine too.
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June 27, 2016, 04:16:49 AM
 #213

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best

You must be patient as we know that quoine is under maintenance platform and your bitcoin will be entry on your wallet. Keep be patient. I trade on quoine too.

i have some problem like coinmaster, my btc withdrawal haven't processed until now, it's already 4 days. already sent email but no response.

how do you know the quoine is under maintenance platform ? there's no news about that. so what i have to do now ? just wait and the btc will come or must i cancel it until the maintenance done ?

thanks
Quoine Exchange
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June 27, 2016, 04:32:43 AM
 #214

Hi,

My last BTC withdrawal not send from quoine.com

22/06/2016 10:58:25 18eLdKHX5VTRqAK1pVRfhvA4A86VYreCye 0.0496 - it pending more than two days already!

Please fix!

Best

You must be patient as we know that quoine is under maintenance platform and your bitcoin will be entry on your wallet. Keep be patient. I trade on quoine too.

i have some problem like coinmaster, my btc withdrawal haven't processed until now, it's already 4 days. already sent email but no response.

how do you know the quoine is under maintenance platform ? there's no news about that. so what i have to do now ? just wait and the btc will come or must i cancel it until the maintenance done ?

thanks


Hello,

Apologies for the delays in your withdrawals. I have been advised that the BTC withdrawals will resume today, although I am unable to give specific timelines for your individual withdrawal requests.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
harnorno2
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June 27, 2016, 04:52:32 AM
 #215

Deposited $1000. Let's see how it goes, I hope that its fast.

Downside is that this exchange has very low volume  Huh Huh Huh

EDIT: WOW, deposit was fast, probably less than <20Mins. Well Done Quoine
henscyber
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June 28, 2016, 09:26:46 PM
 #216

I made a withdrawal  BTC and ETH since june 21 (22,23,24,25 Still pending), but until now the status still pending. I sent ticket support and PM "Quoine Exchange" but  no response.


fanta984
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June 29, 2016, 07:45:04 AM
 #217

I made a withdrawal  BTC and ETH since june 21 (22,23,24,25 Still pending), but until now the status still pending. I sent ticket support and PM "Quoine Exchange" but  no response.




i requested withdrawal of BTC at june 22, 24, 27, 28
and i got my btc i requested at june 22 last night, but for the another request ( june 24, 27, 28 ) still pending.

so may be for 1 request need about 6-7 days for it processed.

hope this is just temporary slow mode on withdrawal
 
hifzi
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June 29, 2016, 10:02:46 PM
 #218

I made a withdrawal  BTC and ETH since june 21 (22,23,24,25 Still pending), but until now the status still pending. I sent ticket support and PM "Quoine Exchange" but  no response.




i requested withdrawal of BTC at june 22, 24, 27, 28
and i got my btc i requested at june 22 last night, but for the another request ( june 24, 27, 28 ) still pending.

so may be for 1 request need about 6-7 days for it processed.

hope this is just temporary slow mode on withdrawal
 
did you all stiil trading with your coin after make withdrawal request??

fanta984
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June 30, 2016, 03:15:40 AM
 #219

I made a withdrawal  BTC and ETH since june 21 (22,23,24,25 Still pending), but until now the status still pending. I sent ticket support and PM "Quoine Exchange" but  no response.




i requested withdrawal of BTC at june 22, 24, 27, 28
and i got my btc i requested at june 22 last night, but for the another request ( june 24, 27, 28 ) still pending.

so may be for 1 request need about 6-7 days for it processed.

hope this is just temporary slow mode on withdrawal
 
did you all stiil trading with your coin after make withdrawal request??

i still trading but using another coin, always keep ready the bitcoin for withdrawal.

how about you ? had you made some withdrawal lately ? how long it took until you received your btc ?
ldgryvvh
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June 30, 2016, 08:12:41 AM
 #220

Hi, due to previous bad experience with another Singapore exchange OKcoin International where the only method of depositing is wiring money to a Taiwanese bank account (like wtf) I would like to understand how payment for Quoin is before i choose to open a bank account. Do you have a payment gateway where you accept all Singapore bank or it is a transfer to your Singapore bank account?
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