Bitcoin Forum
November 23, 2017, 03:15:37 PM *
News: Latest stable version of Bitcoin Core: 0.15.1  [Torrent].
 
   Home   Help Search Donate Login Register  
Pages: « 1 2 3 4 5 6 7 8 9 10 11 12 13 [14] 15 16 17 18 19 20 21 22 23 24 25 »  All
  Print  
Author Topic: Official Quoine Exchange Thread  (Read 36153 times)
nullable
Newbie
*
Offline Offline

Activity: 6


View Profile
July 24, 2016, 02:39:00 PM
 #261

Did they reply your email?
Join ICO Now Coinlancer is Disrupting the Freelance marketplace!
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
harnorno2
Jr. Member
*
Offline Offline

Activity: 37


View Profile
July 24, 2016, 04:18:26 PM
 #262

Yes they did. They said it was an error.
nullable
Newbie
*
Offline Offline

Activity: 6


View Profile
July 25, 2016, 05:57:08 AM
 #263

that's a relieve for you.


Dear Quoine support, i have create another support ticket (3940) regarding my account status and pending withdrawal etc
please assist.

thanks
fanta984
Newbie
*
Offline Offline

Activity: 7


View Profile
August 04, 2016, 10:39:43 AM
 #264

what happen with quoine ? why my position ( margin buy ) closed by system with unreasonable price ? the present price was 7.4xx.xxx but my position closed by system at 4.2xx.xxx . and that wasn't margin call because i just used a little for margin used.

it happens twice yesterday and three times in today, my total balance reduced from idr 188.xxx.xxx became 143.xxx.xxx and after i made some wd my balance 73.xxx.xxx but again reduced to 12.xxx.xxx

was it error system or quoine steal my money Huh

please investigate my account and give me back my balance to like before the error happens
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 04, 2016, 01:13:59 PM
 #265

what happen with quoine ? why my position ( margin buy ) closed by system with unreasonable price ? the present price was 7.4xx.xxx but my position closed by system at 4.2xx.xxx . and that wasn't margin call because i just used a little for margin used.

it happens twice yesterday and three times in today, my total balance reduced from idr 188.xxx.xxx became 143.xxx.xxx and after i made some wd my balance 73.xxx.xxx but again reduced to 12.xxx.xxx

was it error system or quoine steal my money Huh

please investigate my account and give me back my balance to like before the error happens

Hi,

I have contacted our Support and Technical team regarding your account balance. They are investigating your account right now and should have sent you an update. Please let me know if you see any further problem and I will relay to the teams.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
hifzi
Full Member
***
Offline Offline

Activity: 218


View Profile
August 06, 2016, 07:02:59 AM
 #266

what happen with quoine ? why my position ( margin buy ) closed by system with unreasonable price ? the present price was 7.4xx.xxx but my position closed by system at 4.2xx.xxx . and that wasn't margin call because i just used a little for margin used.

it happens twice yesterday and three times in today, my total balance reduced from idr 188.xxx.xxx became 143.xxx.xxx and after i made some wd my balance 73.xxx.xxx but again reduced to 12.xxx.xxx

was it error system or quoine steal my money Huh

please investigate my account and give me back my balance to like before the error happens

Hi,

I have contacted our Support and Technical team regarding your account balance. They are investigating your account right now and should have sent you an update. Please let me know if you see any further problem and I will relay to the teams.

hy, want to ask, why fiat withdrawal momentaray disabled, when it will be normal??

nullable
Newbie
*
Offline Offline

Activity: 6


View Profile
August 07, 2016, 05:41:06 PM
 #267

that's a relieve for you.


Dear Quoine support, i have create another support ticket (3940) regarding my account status and pending withdrawal etc
please assist.

thanks

Hi Quoine,

I still have not heard anything from you since my countless emails and support ticket regarding my account status and missing deposit and unaccountable transactions.

It's more than one month since you last "froze" my account, zero all my money(including my own deposit) and crypto assets because of YOUR pricing error. Please respond.

Thanks
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 09, 2016, 03:36:46 AM
 #268

hy, want to ask, why fiat withdrawal momentaray disabled, when it will be normal??

Hi,

We are changing our banking partner - until everything is finalized, non-JPY deposits and withdrawals are on hold. I will post on this topic when our banking services are back again.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 09, 2016, 03:38:47 AM
 #269

Hi Quoine,

I still have not heard anything from you since my countless emails and support ticket regarding my account status and missing deposit and unaccountable transactions.

It's more than one month since you last "froze" my account, zero all my money(including my own deposit) and crypto assets because of YOUR pricing error. Please respond.

Thanks

Hi,

Many apologies for the delay. Our Customer Support team has contacted you on the subject. Please see your ticket and if you have any questions regarding the matter, please reply to the ticket or PM me and I'll relay the word.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 15, 2016, 10:07:01 AM
 #270

QUOINE trading is now available on Apple App Store!

https://news.quoine.com/articles/quoine-trading-now-available-on-the-apple-app-store/

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
peyman salehian
Newbie
*
Offline Offline

Activity: 1


View Profile
August 19, 2016, 05:41:05 AM
 #271

Dear Team,

Even Bitfinix starts to work but the ETH trading is still disable in your website. It is our money. It takes more than two weeks and I haven't received any announcement regarding the disability of this product trading.

Please do not say it is because of liquidity since there is no liquidity exist in BTC or ETH in since last two weeks.

I appreciate it if you give us a reasonable cause. Since I have ETH and I can not even sell them.

Regards,
Peyman
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 19, 2016, 06:32:54 AM
 #272

Dear Team,

Even Bitfinix starts to work but the ETH trading is still disable in your website. It is our money. It takes more than two weeks and I haven't received any announcement regarding the disability of this product trading.

Please do not say it is because of liquidity since there is no liquidity exist in BTC or ETH in since last two weeks.

I appreciate it if you give us a reasonable cause. Since I have ETH and I can not even sell them.

Regards,
Peyman

Hi,

We have plans to re-enable ETHBTC again soon - I will check with our Technical team and post an update here as soon as I have an answer.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
harnorno2
Jr. Member
*
Offline Offline

Activity: 37


View Profile
August 21, 2016, 06:12:43 AM
 #273

Any plans to release your app on andriod platform?

Andriod user here Sad
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 22, 2016, 02:42:40 AM
 #274

Any plans to release your app on andriod platform?

Andriod user here Sad

Hi,

Our Android app is in the final review stage now. It will be released soon. I'll post an update here when I receive a concrete date of release.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
leesc
Newbie
*
Offline Offline

Activity: 1


View Profile
August 27, 2016, 03:05:21 PM
 #275

Yesterday 10:38pm I have requested a withdrawal by BTC but until now the status still "pending", when you going to process it? I have make a report but no people reply me, my report number is 4874. Please take action asap. Tq
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 29, 2016, 04:06:33 AM
 #276

Yesterday 10:38pm I have requested a withdrawal by BTC but until now the status still "pending", when you going to process it? I have make a report but no people reply me, my report number is 4874. Please take action asap. Tq

Hi,

Thanks for reaching out, and apologies for the delay. According to our technical team there were a few extra checks that were being performed to increase security. Your withdrawal has been processed.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
qulomo89
Newbie
*
Offline Offline

Activity: 3


View Profile
August 30, 2016, 03:12:07 AM
 #277

Dear Quoine

My withdrawal request has been on processing stage since Aug 22 and when I ask for it on Aug 25 the cs reply me it will be wired out on that day

and I still didnt receive the money

There was no reply for my inquiry since yesterday I made two token

what happen you guys?
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 30, 2016, 03:15:03 AM
 #278

Dear Quoine

My withdrawal request has been on processing stage since Aug 22 and when I ask for it on Aug 25 the cs reply me it will be wired out on that day

and I still didnt receive the money

There was no reply for my inquiry since yesterday I made two token

what happen you guys?

Hi,

Thank you for reaching out. I will contact our withdrawal processing team and have an answer for you as soon as possible.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
qulomo89
Newbie
*
Offline Offline

Activity: 3


View Profile
August 30, 2016, 03:40:56 AM
 #279

Dear Quoine

My withdrawal request has been on processing stage since Aug 22 and when I ask for it on Aug 25 the cs reply me it will be wired out on that day

and I still didnt receive the money

There was no reply for my inquiry since yesterday I made two token

what happen you guys?

Hi,

Thank you for reaching out. I will contact our withdrawal processing team and have an answer for you as soon as possible.

re

so when it will be wired out really?
Quoine Exchange
Full Member
***
Offline Offline

Activity: 204


View Profile WWW
August 30, 2016, 04:07:15 AM
 #280

Dear Quoine

My withdrawal request has been on processing stage since Aug 22 and when I ask for it on Aug 25 the cs reply me it will be wired out on that day

and I still didnt receive the money

There was no reply for my inquiry since yesterday I made two token

what happen you guys?

Hi,

Thank you for reaching out. I will contact our withdrawal processing team and have an answer for you as soon as possible.

re

so when it will be wired out really?

Hi,

Our Support team has reached out to you. Please PM me know if you need anything else.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
Pages: « 1 2 3 4 5 6 7 8 9 10 11 12 13 [14] 15 16 17 18 19 20 21 22 23 24 25 »  All
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!