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Author Topic: Official Quoine Exchange Thread  (Read 35865 times)
Quoine Exchange
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September 22, 2016, 11:59:31 PM
 #301

Hi Quoine,

I just tried withdraw 3500USD to my Panin Indonesia USD bank account and received 3,432.83USD.

Why is the fee is so expensive?? The fee is almost 2% of my withdrawal amount.

Thx

Hi,

Thanks for letting me know. I'll notify our withdrawal processing team to find out.
As it happens, QUOINE's fee for USD withdrawals is only 5 USD, so the rest is entirely bank fee, taken by the bank.
If you could make an inquiry at your bank to see if they took any fee upon receiving the payment, it could also help explain.

Please PM me for any details.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
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bobmarley650
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September 26, 2016, 09:20:47 PM
 #302

ATTENTION



SCAM

bobbtc@protonmail.com / Working day and night
Quoine Exchange
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September 27, 2016, 01:32:00 AM
 #303

ATTENTION



SCAM

Hi,

I would have to ask if you could provide us more details about your post. We at QUOINE always strive to keep our services at the top for our customers, so if there is anything we could improve on or make clarification, please let us know either here or via private messages if it is related to the trading of your account on our platform. Thank you.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
bobmarley650
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September 27, 2016, 07:19:55 AM
 #304

ATTENTION



SCAM

Hi,

I would have to ask if you could provide us more details about your post. We at QUOINE always strive to keep our services at the top for our customers, so if there is anything we could improve on or make clarification, please let us know either here or via private messages if it is related to the trading of your account on our platform. Thank you.

You're manipulating the prices like those forex brokers which have dealing desk.

bobbtc@protonmail.com / Working day and night
Quoine Exchange
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September 28, 2016, 03:06:04 PM
 #305

Hi,

I would have to ask if you could provide us more details about your post. We at QUOINE always strive to keep our services at the top for our customers, so if there is anything we could improve on or make clarification, please let us know either here or via private messages if it is related to the trading of your account on our platform. Thank you.

You're manipulating the prices like those forex brokers which have dealing desk.

Hi,

We can assure that there is no price manipulation on QUOINE. Prices move according to global markets and demand/supply, and we as market makers are just like any other trader, bearing the same risks and having no power to manipulate prices.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
hifzi
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September 30, 2016, 07:23:35 PM
 #306

hy quoine were so great before bitfinex was hacked and the main office remove from singapore to japan, i trade there almost 10 hours a day, because the spread is reasonable even very thin. as thin as bitfinex, the fee of fiat withdrawal also just 1% to Indonesia bank account
i often check https://www.coinhills.com/market/exchange/ , the volume before bitfinex hacked is around 30k - 50k btc a day
but
after bitfinex hacked, the trade was frozen, and many currency couldnt be trade,
and the most importanly is spread of orderbook very wide, and the volume of trading down so great

my question, is there a chance quoine will can performance as good as before bitfinex was hacked, like thin spread as thin as bitfinex, low fee fiat withdrawal,
thanks

Quoine Exchange
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October 01, 2016, 04:04:59 AM
 #307

hy quoine were so great before bitfinex was hacked and the main office remove from singapore to japan, i trade there almost 10 hours a day, because the spread is reasonable even very thin. as thin as bitfinex, the fee of fiat withdrawal also just 1% to Indonesia bank account
i often check https://www.coinhills.com/market/exchange/ , the volume before bitfinex hacked is around 30k - 50k btc a day
but
after bitfinex hacked, the trade was frozen, and many currency couldnt be trade,
and the most importanly is spread of orderbook very wide, and the volume of trading down so great

my question, is there a chance quoine will can performance as good as before bitfinex was hacked, like thin spread as thin as bitfinex, low fee fiat withdrawal,
thanks

Hi hifzi,

We are working on thickening our order book as well as thinning the spread so our users can enjoy higher volume trading. However, this is a long process that cannot be done in a short time. Our spread currently has much improved since the Bitfinex event, and ETHBTC as well as ETHJPY are back for trading.

Regarding fiat withdrawals, we are at the final stage of setting up a local payment partner in Indonesia. We will notify you all when there is good news!

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
fanta984
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October 04, 2016, 12:37:43 PM
 #308

hi

why the interface of your platform change ? can i use the old platform ? i think i don't like this new appearance and prefer the old one. this new look made me confused and just gave me a headache  Sad
Joe9
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October 04, 2016, 10:34:37 PM
 #309

Sooo, with this new interface how do we access the lending page?
Quoine Exchange
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October 05, 2016, 12:47:12 AM
 #310

hi

why the interface of your platform change ? can i use the old platform ? i think i don't like this new appearance and prefer the old one. this new look made me confused and just gave me a headache  Sad

Hi,

Thank you for the feedback. I'm sorry that our new dashboard is giving you a hard time. There have been many comments about our New Dashboard, most of them positive with details on how to improve. If you could also provide us some tips on how to make it easier to access and use, please type away. We appreciate all feedback!

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
Quoine Exchange
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October 05, 2016, 12:54:35 AM
 #311

Sooo, with this new interface how do we access the lending page?

Hi,

Currently the Asset Lending feature is not being included in the new dashboard. We are very sorry that this has posed great inconvenience to a part of our users who mostly lend out assets to other traders. The feature according to our development plan will be re-enabled in a separate site. Until then, please let me know via PM if you wish to call back your loans early.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
Quoine Exchange
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October 05, 2016, 06:44:56 AM
 #312

Hi everyone,

Our Beta Dashboard is no longer Beta!

The New Dashboard is now officially released. Check it out at https://trade.quoine.com.

The Classic Dashboard can still be accessed here: https://classic.quoine.com/app/#/app/market/advanced

We are constantly working on improving the New (current) dashboard, so if you have any feedback, please let me know here or via PM and I'll forward it to our developers.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
bctps55
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October 16, 2016, 12:21:12 PM
 #313

Hi Quoine,

My following withdrawal status still as below
--------------------------------------
Pending Withdrawals
Oct 11
Processing
Rp102,600,000
--------------------------------------

Please kindly check and help proceed asap.
Quoine Exchange
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October 16, 2016, 01:28:56 PM
 #314

Hi Quoine,

My following withdrawal status still as below
--------------------------------------
Pending Withdrawals
Oct 11
Processing
Rp102,600,000
--------------------------------------

Please kindly check and help proceed asap.


Hi,

Thank you for the notice. I will check with our team and PM you.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
bctps55
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October 20, 2016, 09:39:33 AM
 #315

Hi Quoine,

Now is 20-Oct-16, 9days already. When I am expecting to get my money?
Don't you think taken more than a week is too long for a transaction?
Quoine Exchange
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October 21, 2016, 02:29:15 AM
 #316

Hi Quoine,

Now is 20-Oct-16, 9days already. When I am expecting to get my money?
Don't you think taken more than a week is too long for a transaction?

Hi,

Please let me check again with our team. One week is indeed a long delay for a withdrawal - I will ask for further details and get back to you.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
bctps55
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October 21, 2016, 11:16:39 AM
 #317

Now already 10DAYS, my withdrawal still not reach?
Is this going to take TWO weeks??
Quoine Exchange
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October 22, 2016, 04:41:26 PM
 #318

Now already 10DAYS, my withdrawal still not reach?
Is this going to take TWO weeks??

Hi,

I have PMed you on the matter. Please check and let me know also via PM if you have any further questions.

Quoine Exchange - Bitcoin trading - 25X Margin - 10 BTC CCY markets www.quoine.com
bctps55
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October 22, 2016, 04:44:00 PM
 #319

Already 11DAYS, my withdrawal still not arrive to my bank account.
bctps55
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October 24, 2016, 04:10:52 AM
 #320

Now already 10DAYS, my withdrawal still not reach?
Is this going to take TWO weeks??

Hi,

I have PMed you on the matter. Please check and let me know also via PM if you have any further questions.

Why not post it here but need PM me?
Anyway, it is already 13DAYS and I still waiting for the money.
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