uquid (OP)
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December 07, 2016, 10:11:22 AM |
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Nice support comparing to some other companies guys , I have seen you guys answer almost all questions asked here so I want to ask something myself as well. I am not a user because there is one thing holding me back.
You guys provide %0 fees and need no ID requirement and multi cards are supported , so how do you guys make Money off this? That seems a little oblivious to me.
Hello, Many thank for your question you no have to pay for deposit fund but you have to pay 0.5% fees for loading card. if you unload balance from card you also have to pay fees Hope this help Regard
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alexmr
Newbie
Offline
Activity: 10
Merit: 0
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December 07, 2016, 11:39:18 AM Last edit: December 07, 2016, 06:17:11 PM by alexmr |
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Hello, loaded some money there and made some exchange operations, now leaving my feedback on this forum. My account's statement: https://s16.postimg.org/5uwkttfb9/Screenshot_from_2016_12_07_11_19_34.pngDetails on 2 simple exchange transactions: https://s27.postimg.org/lviotvgeb/Screenshot_from_2016_12_07_11_20_04.pnghttps://s15.postimg.org/6c915sba3/Screenshot_from_2016_12_07_11_19_49.pngI wrote to support asking why these 2 operations ate just about 230$ and here is an answer: Dear Mr Alex Many thank for contact us Please noted that when you exchange money you have to follow our bank rate and + 3% convert fees charge by bank. (we never encourage any customer exchange too much because you will lost much in fees charge by bank ) our system only charge 0.5% fees on top of 3% bank fees. We strongly advice you deposit usd and load fund direct with your USD fund, please no using exchange system which will make you lost in exchange transaction
I do apologies for any inconvenient caused
Best Regard Sarah Sorry but I don't think I am going to continue using your service, this is just a pure robbery. You told me about 3%, but 230$ I lost is not even 3% of 988$ nor 700 euros. You took 22% instead of 3% for an exchange operation!!!you should really fix your PHP script or tell us about that hidden business behind these random percentages. 0% Fees ... disappointed.
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uquid (OP)
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December 08, 2016, 01:23:32 PM |
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Hello, loaded some money there and made some exchange operations, now leaving my feedback on this forum.
exchange transaction
I do apologies for any inconvenient caused
Best Regard Sarah Sorry but I don't think I am going to continue using your service, this is just a pure robbery. You told me about 3%, but 230$ I lost is not even 3% of 988$ nor 700 euros. You took 22% instead of 3% for an exchange operation!!!you should really fix your PHP script or tell us about that hidden business behind these random percentages. 0% Fees ... disappointed. [/quote] Hello i am sorry for the low exchange rate from bank . you should not using exchange too much from usd to euro and euro to usd. the bank fees and exchange rate bad will make you lose money please contact me we can help you thank you
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thehun
Legendary
Offline
Activity: 1212
Merit: 1037
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December 09, 2016, 04:56:28 PM |
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I tried to make a BTC deposit to my account but the transaction expired as it didn't receive 3 confirmations (15 minutes is extremely low!!!) so now my money is in nirvana. When I try to start a new BTC deposit it shows a different BTC address. What will happen now??
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uquid (OP)
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December 10, 2016, 02:02:00 PM |
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I tried to make a BTC deposit to my account but the transaction expired as it didn't receive 3 confirmations (15 minutes is extremely low!!!) so now my money is in nirvana. When I try to start a new BTC deposit it shows a different BTC address. What will happen now??
Hello may i have your transaction id or UQ acc please
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thehun
Legendary
Offline
Activity: 1212
Merit: 1037
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December 10, 2016, 08:59:28 PM |
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I tried to make a BTC deposit to my account but the transaction expired as it didn't receive 3 confirmations (15 minutes is extremely low!!!) so now my money is in nirvana. When I try to start a new BTC deposit it shows a different BTC address. What will happen now??
Hello may i have your transaction id or UQ acc please PM sent
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BitSat
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December 10, 2016, 10:16:04 PM |
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I deposit some money and now try to transfer in my card but some error disturbing just send you screen short in pm check and give me reply want to do some buying and have very less time hope you solve this quickly thanks
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Dissonance
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December 11, 2016, 02:38:30 PM |
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Is the website down?
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uquid (OP)
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December 11, 2016, 02:52:16 PM |
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Is the website down?
Dear All. our server now on maintenance mode. our technique team working on it and expected working back soon we do apologies for any inconvenience caused
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BitSat
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December 12, 2016, 01:42:23 PM Last edit: December 12, 2016, 05:20:40 PM by BitSat |
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Is the website down?
Dear All. our server now on maintenance mode. our technique team working on it and expected working back soon we do apologies for any inconvenience caused Waiting for update from you now all wallets working ok or still under maintenance because I need to deposit and send through card last time have many problems but now if you are going to give any update then I will restart this again thanks Edit site is down whats going on ?
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PrivacyIsImportant
Jr. Member
Offline
Activity: 47
Merit: 24
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December 12, 2016, 05:27:33 PM |
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Hello, loaded some money there and made some exchange operations, now leaving my feedback on this forum. My account's statement: Details on 2 simple exchange transactions: I wrote to support asking why these 2 operations ate just about 230$ and here is an answer: Dear Mr Alex Many thank for contact us Please noted that when you exchange money you have to follow our bank rate and + 3% convert fees charge by bank. (we never encourage any customer exchange too much because you will lost much in fees charge by bank ) our system only charge 0.5% fees on top of 3% bank fees. We strongly advice you deposit usd and load fund direct with your USD fund, please no using exchange system which will make you lost in exchange transaction
I do apologies for any inconvenient caused
Best Regard Sarah Sorry but I don't think I am going to continue using your service, this is just a pure robbery. You told me about 3%, but 230$ I lost is not even 3% of 988$ nor 700 euros. You took 22% instead of 3% for an exchange operation!!!you should really fix your PHP script or tell us about that hidden business behind these random percentages. 0% Fees ... disappointed. Seriously? What a ripoff 230$ just to exchange Euro to Usd, lol, i am really sorry for you. Their site is also down.
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dimp
Newbie
Offline
Activity: 10
Merit: 0
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December 12, 2016, 06:26:09 PM |
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Hello, loaded some money there and made some exchange operations, now leaving my feedback on this forum. You told me about 3%, but 230$ I lost is not even 3% of 988$ nor 700 euros. You took 22% instead of 3% for an exchange operation!!!you should really fix your PHP script or tell us about that hidden business behind these random percentages. 0% Fees ... disappointed. I think they should review exchange rates because there are many service fees (transfer between members, load cards, monthly fee etc...) and it is enough. finally my virtual card costs here more than the neteller service but there are some advantages we can't deny. the website is still down at this time.when will it be back?
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uquid (OP)
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December 12, 2016, 09:56:40 PM |
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Hello, loaded some money there and made some exchange operations, now leaving my feedback on this forum. You told me about 3%, but 230$ I lost is not even 3% of 988$ nor 700 euros. You took 22% instead of 3% for an exchange operation!!!you should really fix your PHP script or tell us about that hidden business behind these random percentages. 0% Fees ... disappointed. I think they should review exchange rates because there are many service fees (transfer between members, load cards, monthly fee etc...) and it is enough. finally my virtual card costs here more than the neteller service but there are some advantages we can't deny. the website is still down at this time.when will it be back? It have no reason for exchange from USD to EUR and exchange EUR to USD ( exchange rate and convert fees follow the bank. that really not good if you exchange out and in many time like that) if you have usd balance .load into your USD card and pay 0.5% fees only. you will lost fees if you exchange out and in many time. we are working with some currency exchanger partner. hope this issue will sort out and user no have to pay high fees for bank our technique still working to investigate with some issue on our Sever i really hope it will done soon i am deeply sorry for this inconvenience
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MrAtom
Newbie
Offline
Activity: 24
Merit: 0
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December 13, 2016, 01:00:56 PM |
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So... any idea when the site will be up again?
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BitSat
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December 13, 2016, 01:39:49 PM |
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So... any idea when the site will be up again?
No idea its really poor work by them I just lost some good amount just because of them but still no update because they are saying team is working for change of server
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TheXev
Member
Offline
Activity: 79
Merit: 10
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December 13, 2016, 07:19:27 PM |
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Hope is not an exit scam and problem will be fixed soon. More information about the issue will be good idea...
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vasi36
Newbie
Offline
Activity: 27
Merit: 0
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December 13, 2016, 07:40:32 PM |
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What happens? Any news admin? I have money in my balance and my card need to be loaded. Please update us ASAP!
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thiagooliv
Newbie
Offline
Activity: 5
Merit: 0
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December 13, 2016, 08:32:57 PM |
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Y U NO WORK?? ░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░ ░░░░░░░░░░░░▄▄▄█▀▀▀▀▀▀▄▄▄░░░░░░░░░ ░░░░░░░░░▄█▀▀░░░░░░░░░░░▀▀█▄▄░░░░░ ░░░░░░░▄█▀░░░░░░▄▄▄░░░░░░░░▄▀█▄░░░ ░░░░░░░█░░░░░░░░░░▀▀▄░░░░▄▀▀░░░█▄░ ░░░░░░█░░░░░░░░░▄█▀▀▀█▄░▄█▀▀▀█▄░▀▄ ░░░░░█░░░░░░░░░░██░▀░██░██░▀░██░░█ ░░░░░█░░░░░░░░░░▀█████▀░▀█████▀░░█ ░░░░░█░░░░░░░░░░░░░░░░▄░░░░█░░░░░█ ░░░░░█░░░░░░░░░░░░░░░░██▀▀▀▀█░░░░█ ░░░░░█░░░░░░░░░░░░░░░█░▄▀▄▄▄▀░░░░█ ░░░░░█░░░░░░░░░░░░░░░▄█▀▀▀▀▄░░░░░█ ░░░░░█▄░░░░░░░░░░░░░░█▄█▄█▄█░░░░░█ ░░░░░░█▄░░░░░░░░░░░░▄▀█████▀░░░░▄▀ ░░░░░░▄█▄░░░░░░░░░░░░░░░░░░░░░▄█▀░ ░░░░▄█▀▄░░▀▄▄░░▄▄░░░░░░░▀▀▀▄▄▀▀░░░ ░░▄█▀░░░▀▄░░░▀▀▀██▄▄▄▄▄▄█▀▀░░░░▄▄░ ▄▀░░░░░░░░█░░░░░░░▄█▀▄░▄▄▄░░░░▀██▀ ▀░░░░░░░░░░█▄░░░░▄█▄▄▄█████▄▄▄▀▀░░ ░░░░░░░░░░░░░▀▀▀█▀▀▀▀▀░▀██▀░░░░░░░ ░░░░░░░░░░░░░░░▄▀░░░░░░░░░░░░░░░░░
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uquid (OP)
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December 13, 2016, 09:17:33 PM |
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Y U NO WORK?? ░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░ ░░░░░░░░░░░░▄▄▄█▀▀▀▀▀▀▄▄▄░░░░░░░░░ ░░░░░░░░░▄█▀▀░░░░░░░░░░░▀▀█▄▄░░░░░ ░░░░░░░▄█▀░░░░░░▄▄▄░░░░░░░░▄▀█▄░░░ ░░░░░░░█░░░░░░░░░░▀▀▄░░░░▄▀▀░░░█▄░ ░░░░░░█░░░░░░░░░▄█▀▀▀█▄░▄█▀▀▀█▄░▀▄ ░░░░░█░░░░░░░░░░██░▀░██░██░▀░██░░█ ░░░░░█░░░░░░░░░░▀█████▀░▀█████▀░░█ ░░░░░█░░░░░░░░░░░░░░░░▄░░░░█░░░░░█ ░░░░░█░░░░░░░░░░░░░░░░██▀▀▀▀█░░░░█ ░░░░░█░░░░░░░░░░░░░░░█░▄▀▄▄▄▀░░░░█ ░░░░░█░░░░░░░░░░░░░░░▄█▀▀▀▀▄░░░░░█ ░░░░░█▄░░░░░░░░░░░░░░█▄█▄█▄█░░░░░█ ░░░░░░█▄░░░░░░░░░░░░▄▀█████▀░░░░▄▀ ░░░░░░▄█▄░░░░░░░░░░░░░░░░░░░░░▄█▀░ ░░░░▄█▀▄░░▀▄▄░░▄▄░░░░░░░▀▀▀▄▄▀▀░░░ ░░▄█▀░░░▀▄░░░▀▀▀██▄▄▄▄▄▄█▀▀░░░░▄▄░ ▄▀░░░░░░░░█░░░░░░░▄█▀▄░▄▄▄░░░░▀██▀ ▀░░░░░░░░░░█▄░░░░▄█▄▄▄█████▄▄▄▀▀░░ ░░░░░░░░░░░░░▀▀▀█▀▀▀▀▀░▀██▀░░░░░░░ ░░░░░░░░░░░░░░░▄▀░░░░░░░░░░░░░░░░░
hello we almost done backup on new server. we are testing and fixing some small issue. hope the work will done in next 3 hours thank you
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