mettalmag
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Activity: 1084
Merit: 1003
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January 03, 2018, 07:48:23 AM |
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BITMAIN once or max twice a year you fuck up so badly that despite being top on the market you make customer think twice before entering your web page! My December order magically moved itself to January?! WTF?! You could fucking mail me that you are unable to ship out in given time due to high demand and etc. and are moving my order ship out for 3 weeks?! I mean that will be still the problem, but at least I knew it from you. My repair ticket is at waiting list for more than a month, I opened support ticket twice and you said that you got the package but than nothing happened. I also opened a ticket regarding the webpage having an issue processing repair ticket information, on this ticket you answered too and told that it will be fixed soon, but we see no changes after a month. Also why the hell you aren't tweeting or facebooking any more new order batches? I'm buying those damn machines since S1 came out and this is how you treat old customers? I don't want to imagine people dealing with you for the first time. Yes Yoshi told me in Kiev that they have shortage of people but wtf guys? multi million company having a shortage of employees? Is this a greed or just stupidity?
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johnnyTightLips
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Activity: 11
Merit: 0
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January 03, 2018, 08:04:52 AM |
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Is it normal for an order to show as unpaid and expired when the BCH transaction paying for it has 9+ confirms? Is this something that they'll update later? EDIT - Seems like others are having this same problem. I'd like to open a ticket but the only option seems to be a repair ticket which specifies all sorts of repair specific information - is that what people are doing?
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mettalmag
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Activity: 1084
Merit: 1003
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January 03, 2018, 08:09:11 AM |
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Is it normal for an order to show as unpaid and expired when the BCH transaction paying for it has 9+ confirms? Is this something that they'll update later? EDIT - Seems like others are having this same problem. I've had that issue couple times with BCH just open a ticket to be sure and input the transaction link in it too.
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Mursu
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January 03, 2018, 08:13:21 AM |
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Don't worry guys, they will fix it later even if it says Expired now. Usually within few hours. If it takes more than few days then I would get in touch with them.
Interesting that they had a limit of 20 pcs / customer for this batch.
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mettalmag
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Activity: 1084
Merit: 1003
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January 03, 2018, 08:15:52 AM |
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Don't worry guys, they will fix it later even if it says Expired now. Usually within few hours. If it takes more than few days then I would get in touch with them.
Interesting that they had a limit of 20 pcs / customer for this batch.
previous batch was with same limits, but it was hell. I fucking overslept this batch and only now understood that there's a telegram bot for notifications! Damn!
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johnnyTightLips
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January 03, 2018, 08:18:03 AM |
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Don't worry guys, they will fix it later even if it says Expired now. Usually within few hours. If it takes more than few days then I would get in touch with them.
Thanks. I'll relax and give it some time.
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Mursu
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January 03, 2018, 08:51:49 AM |
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Don't worry guys, they will fix it later even if it says Expired now. Usually within few hours. If it takes more than few days then I would get in touch with them.
Interesting that they had a limit of 20 pcs / customer for this batch.
previous batch was with same limits, but it was hell. I fucking overslept this batch and only now understood that there's a telegram bot for notifications! Damn! Haha I feel you bro, it is a PITA to buy this stuff for various reasons. Luckily you'll have another chance coming, check Bitmain twitter: https://twitter.com/BITMAINtech/status/948470779351482368. They are selling more units from the same batch later today. Good luck!
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Tornado_of_Coins
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Activity: 28
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January 03, 2018, 09:54:00 AM |
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Just got my shipping confirmation today! S9 only, no power supply yet. This was Jan 10-20 batch
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djquiz
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January 03, 2018, 09:58:49 AM |
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Today's batch sold in less than 5 minutes?
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mettalmag
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Activity: 1084
Merit: 1003
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January 03, 2018, 10:01:44 AM |
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Today's batch sold in less than 5 minutes? 3 minutes to be accurate that's why it not affected the BCH price, after 3 minutes it was like up for only 0.3% Don't worry guys, they will fix it later even if it says Expired now. Usually within few hours. If it takes more than few days then I would get in touch with them.
Interesting that they had a limit of 20 pcs / customer for this batch.
previous batch was with same limits, but it was hell. I fucking overslept this batch and only now understood that there's a telegram bot for notifications! Damn! Haha I feel you bro, it is a PITA to buy this stuff for various reasons. Luckily you'll have another chance coming, check Bitmain twitter: https://twitter.com/BITMAINtech/status/948470779351482368. They are selling more units from the same batch later today. Good luck! hell yea I did my order )) now waiting for confirmation from them
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castiel0504
Full Member
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Activity: 266
Merit: 109
Ultra Mega Giga Super Cool Flying Oposum!
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January 03, 2018, 10:43:43 AM |
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3 minutes to be accurate
Was price the same as it was from the last batch 2700~ish ?
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koljach
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January 03, 2018, 10:45:57 AM |
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did this happen to anyone else? Or does anyone know how to proceed? I got stuck at Pay Order step. I chose BCH as payment method (what else, doh), pressed Submit but literally nothing happened and Submit button is now greyed out. Am i supposed to pay before pressing submit? How to do it if cant click on a button. Any help is appreciated https://imgur.com/a/3d8Jgedit: why cant i post pictures, [img] tags do nothing for fucks sake, link is just screenshot of my bitmain order 3 minutes to be accurate
Was price the same as it was from the last batch 2700~ish ? no, it was ~2300
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mettalmag
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Activity: 1084
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January 03, 2018, 10:52:15 AM |
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3 minutes to be accurate
Was price the same as it was from the last batch 2700~ish ? 2320$ per unit it's a lot for me but.. did this happen to anyone else? Or does anyone know how to proceed? I got stuck at Pay Order step. I chose BCH as payment method (what else, doh), pressed Submit but literally nothing happened and Submit button is now greyed out. Am i supposed to pay before pressing submit? How to do it if cant click on a button. Any help is appreciated edit: why cant i post pictures, [img] tags do nothing for fucks sake, link is just screenshot of my bitmain order 3 minutes to be accurate
Was price the same as it was from the last batch 2700~ish ? no, it was ~2300 seems to me that you had this page open for too long, it should show the little countdown window with submit button on it for the pics I guess it's your rank
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koljach
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January 03, 2018, 11:12:40 AM |
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seems to me that you had this page open for too long, it should show the little countdown window with submit button on it
for the pics I guess it's your rank
You are probably right about pics. About the page, i doubt its too long because i chose BCH and pressed submit in 10 seconds total. There is a short countdown though, before anything happens, but no submit button anywhere, pic related https://imgur.com/a/eYmI0And when those 10 seconds expire, i click on submit but nothing happens and button becomes greyed out Thanks for reply though, appreciated
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vvv82
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January 03, 2018, 04:14:48 PM |
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Anyone received confirmations of latest S9 purchase yet?. My order still says unpaid, expired right now.
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Mursu
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Activity: 35
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January 03, 2018, 04:23:19 PM |
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Anyone received confirmations of latest S9 purchase yet?. My order still says unpaid, expired right now.
Yeah mine is the same from first batch today, but this has happened before. Sometimes they confirm orders quickly, once it took about 24 hours or so. Probably they need to manually check them now for some reason and there is most likely quite a few to check
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Olds1967
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Activity: 18
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January 03, 2018, 04:27:16 PM |
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I doubt anything is being confirmed right now as it is 12:35a. I know my last order was like that. It showed expired when I went to bed and was processed when I got up.
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ramtheman
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Activity: 14
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January 03, 2018, 05:09:41 PM |
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Anyone received confirmations of latest S9 purchase yet?. My order still says unpaid, expired right now.
Still unpaid and expired for me too. I must say I am feeling better after seeing others in the same boat here as well as the bitmain reddit.
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caxibrema
Jr. Member
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Activity: 40
Merit: 1
Bitrated user: caxibrema.
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January 03, 2018, 05:36:55 PM |
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Feel better this happened to others too. Its quite frustrating rush to pay within 5min, see 5 confirmations before 1 hour and still see the expired status. So according to everyone is wait one day? Is there a particular type of ticket I should open?
Thanks in advance
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castiel0504
Full Member
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Activity: 266
Merit: 109
Ultra Mega Giga Super Cool Flying Oposum!
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January 03, 2018, 06:39:21 PM |
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No, you don't need to open ticket, you need just wait, give a little bit of time(24h more less). Go out, go to sleep, play some games, and after certain amount of time you will get the mail, and status of your order will be changed.
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