Lafu
Legendary
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Activity: 2968
Merit: 3046
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March 20, 2018, 09:23:57 AM |
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We're happy to announce the listing of
GainerCoin (GNR)
Wispr (WSP)
Galactrum (ORE)!
Welcome to the Cryptopia family!
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Be very wary of relying on JavaScript for security on crypto sites. The site can change the JavaScript at any time unless you take unusual precautions, and browsers are not generally known for their airtight security.
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Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
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edgar
Legendary
Offline
Activity: 1848
Merit: 1001
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March 20, 2018, 09:48:15 AM |
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WHY ARENT XMR WITHDRAWALS BEING PROCESSED?!!
PLease explain.
Wallet is in Maintenance thats why withdraws and deposits not working ! WALLETS BEEN IN MAINTENANCE 2 HOURS, WITHDRAWALS ARE OVER A WEEK FOR SOME PEOPLE ! BUT YOU KNOW THAT !
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Lafu
Legendary
Offline
Activity: 2968
Merit: 3046
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March 20, 2018, 10:12:27 AM |
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WHY ARENT XMR WITHDRAWALS BEING PROCESSED?!!
PLease explain.
Wallet is in Maintenance thats why withdraws and deposits not working ! WALLETS BEEN IN MAINTENANCE 2 HOURS, WITHDRAWALS ARE OVER A WEEK FOR SOME PEOPLE ! BUT YOU KNOW THAT ! Sry i cant only tell you what i know and see ! if i get more info about i will let you know
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premium_domainer
Legendary
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Activity: 1764
Merit: 1012
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March 20, 2018, 12:10:38 PM |
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Everybody around me getting someone trying to reach your account mail.
I think your system is exposed. At least 2fa is holding the door still.
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Lafu
Legendary
Offline
Activity: 2968
Merit: 3046
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March 20, 2018, 12:30:22 PM |
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Everybody around me getting someone trying to reach your account mail.
I think your system is exposed. At least 2fa is holding the door still.
Yeah we noticed that , that some ip s try to login in accounts , maybe setup all secure settings you can if you dont have it done now !
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cex.bz
Jr. Member
Offline
Activity: 52
Merit: 1
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March 20, 2018, 01:54:44 PM |
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WHY ARENT XMR WITHDRAWALS BEING PROCESSED?!!
PLease explain.
Wallet is in Maintenance thats why withdraws and deposits not working ! Wallet was not in Maintenance 2 weeks ago, while my issue happened. Please return money to balance if you are not able to process it at the moment. ticket #234510
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Lafu
Legendary
Offline
Activity: 2968
Merit: 3046
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March 20, 2018, 03:45:49 PM |
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WHY ARENT XMR WITHDRAWALS BEING PROCESSED?!!
PLease explain.
Wallet is in Maintenance thats why withdraws and deposits not working ! Wallet was not in Maintenance 2 weeks ago, while my issue happened. Please return money to balance if you are not able to process it at the moment. ticket #234510 Reason: Investigating Withdrawal issues on the wallet and you will get an reply on your ticket asap !
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cex.bz
Jr. Member
Offline
Activity: 52
Merit: 1
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March 20, 2018, 05:55:33 PM |
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WHY ARENT XMR WITHDRAWALS BEING PROCESSED?!!
PLease explain.
Wallet is in Maintenance thats why withdraws and deposits not working ! Wallet was not in Maintenance 2 weeks ago, while my issue happened. Please return money to balance if you are not able to process it at the moment. ticket #234510 Reason: Investigating Withdrawal issues on the wallet and you will get an reply on your ticket asap ! thank you, will be waiting.
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Vulcan32
Newbie
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Activity: 51
Merit: 0
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March 21, 2018, 08:25:15 AM |
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Reason: Investigating Withdrawal issues on the wallet and you will get an reply on your ticket asap !
What about my NEO withdrawal (#3371022), which is stuck at processing since March 3? I also sent a support ticket (#227549) and it's been almost 3 weeks from then, still no reply and my NEO withdrawal is stuck in processing mode. Besides locking my funds another negative for me is that I'm missing on the gas generated by the NEO...
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Lafu
Legendary
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Activity: 2968
Merit: 3046
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March 21, 2018, 09:32:56 AM |
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Polis (POLIS) is now listed on Cryptopia !
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sumair7231
Jr. Member
Offline
Activity: 261
Merit: 1
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March 21, 2018, 02:21:18 PM |
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hello i accidentally withdraw my Peercoin to a Potcoin address , i opened a ticket , not replied yet, can you please help me get back my Peercoins coz the wallet should have returned the balance , peercoin wallet cant take ppc here is the txid 9b221b007088016ed5812043c01fdccb2883791a337eda930709b15cf0055e08 here is the potcoin address PAx2wKT9CfWXErskNut41KFEmX7FWZNhQV
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Lafu
Legendary
Offline
Activity: 2968
Merit: 3046
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March 21, 2018, 03:04:21 PM |
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hello i accidentally withdraw my Peercoin to a Potcoin address , i opened a ticket , not replied yet, can you please help me get back my Peercoins coz the wallet should have returned the balance , peercoin wallet cant take ppc here is the txid 9b221b007088016ed5812043c01fdccb2883791a337eda930709b15cf0055e08 here is the potcoin address PAx2wKT9CfWXErskNut41KFEmX7FWZNhQV
You have allready an an reply on your Ticket ! The coins are confirmd on the chain so we cant do anything more for it , sry !!! Check few times the adress and the coinadress if you do an withdraw next time !! Regards Lafu
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Lafu
Legendary
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Activity: 2968
Merit: 3046
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March 22, 2018, 09:04:22 PM Last edit: March 23, 2018, 12:40:48 AM by Lafu |
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Four Point Plan: CEO UpdateSignificant progress has been made by the team over the past fortnight, particularly in the area of our Customer Service Four Point Plan. I want to share some results with you as maintaining transparency is an important part of demonstrating that we can, and will, deliver on our promise of a fast, secure and customer focused cryptocurrency exchange. I could not be more proud of our support staff, wider management and development teams in taking on the enormous task of working through the recent growth issues. Well done team. 1. The Cryptopia Help Centre:With almost 2% of users accessing our Help Centre since launching on March 2, we can already see that our goal of providing you with better information has led to a reduction in support tickets. We are constantly adding to the Help Centre, so please contact us via Facebook Messenger if you have any ideas for an article. Video Tutorials are coming soon! 2. Support System Upgrade:This project is well underway and scheduled to go live at the end of April. This will automate many of the processes we currently undertake manually and will have an immediate impact on response times. In the meantime, our new drop down support menu for new tickets has meant we have seen greater efficiency with dedicated support teams moving very quickly through ticket groups. 3. Staff:Since December, our support team has grown by 150%. Our UK team is now fully trained and operational and there are plans in place to expand the team further in both regional centres. 4. Clear goals and targets:In the last week, the Support Team have resolved 21% of open tickets. At current rates, we project that all outstanding tickets will be closed within three weeks (with some exceptions requiring in-depth technical input). We expect to deliver a 72 hour response time very soon. On a final note, there have been rumours circulating in the community this week that Cryptopia has been compromised. I can categorically confirm that this is not the case. If you have been affected or are concerned by the spate of failed log in attempts, please see our FAQ article posted earlier this week. Happy trading! Alan Booth CEO - Cryptopia
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BigBadBitBaron
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March 22, 2018, 10:45:31 PM |
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Four Point Plan: CEO Update
Significant progress has been made by the team over the past fortnight, particularly in the area of our Customer Service Four Point Plan. I want to share some results with you as maintaining transparency is an important part of demonstrating that we can, and will, deliver on our promise of a fast, secure and customer focused cryptocurrency exchange.
I could not be more proud of our support staff, wider management and development teams in taking on the enormous task of working through the recent growth issues. Well done team.
1. The Cryptopia Help Centre: With almost 2% of users accessing our Help Centre since launching on March 2, we can already see that our goal of providing you with better information has led to a reduction in support tickets. We are constantly adding to the Help Centre, so please contact us via Facebook Messenger if you have any ideas for an article. Video Tutorials are coming soon!
2. Support System Upgrade: This project is well underway and scheduled to go live at the end of April. This will automate many of the processes we currently undertake manually and will have an immediate impact on response times. In the meantime, our new drop down support menu for new tickets has meant we have seen greater efficiency with dedicated support teams moving very quickly through ticket groups.
3. Staff: Since December, our support team has grown by 150%. Our UK team is now fully trained and operational and there are plans in place to expand the team further in both regional centres.
4. Clear goals and targets: In the last week, the Support Team have resolved 21% of open tickets. At current rates, we project that all outstanding tickets will be closed within three weeks (with some exceptions requiring in-depth technical input). We expect to deliver a 72 hour response time very soon.
On a final note, there have been rumours circulating in the community this week that Cryptopia has been compromised. I can categorically confirm that this is not the case. If you have been affected or are concerned by the spate of failed log in attempts, please see our FAQ article posted earlier this week.
Happy trading!
Alan Booth CEO - Cryptopia
WOW... And he's proud of this ? "our goal of providing you with better information has led to a reduction in support tickets." If you count sending replies stating you are looking at issues, then yeah.. "I want to share some results with you as maintaining transparency is an important part of demonstrating that we can, and will, deliver on our promise of a fast, secure and customer focused cryptocurrency exchange." As transparent as the masons... I for one have never been informed truthfully.. "we project that all outstanding tickets will be closed within three weeks" This really is not something to be triumphant about.. it's discraceful..... I remind Cryptopia again. The funds you are withholding DO NOT BELONG TO YOU..
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Lafu
Legendary
Offline
Activity: 2968
Merit: 3046
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LTC Market Update
We are close to reinstating the LTC Base Market on Cryptopia and wish to advise users of the timeframes and process:
1. The LTC Base Market will be re-opened at midday on Monday 26th March at 12:00pm (midday) NZ time
2. Prior to re-opening, we will be removing all existing open orders from the LTC Base Market. This is due to the current value of most coins not being the same as when the markets were closed, so we are making the re-opening as fair as possible for all users.
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edgar
Legendary
Offline
Activity: 1848
Merit: 1001
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March 23, 2018, 02:54:47 PM |
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LTC Market Update
We are close to reinstating the LTC Base Market on Cryptopia and wish to advise users of the timeframes and process:
1. The LTC Base Market will be re-opened at midday on Monday 26th March at 12:00pm (midday) NZ time
2. Prior to re-opening, we will be removing all existing open orders from the LTC Base Market. This is due to the current value of most coins not being the same as when the markets were closed, so we are making the re-opening as fair as possible for all users. that really is good news for litecoin & cryptopia! is there any consideration going towards reinstating UNO Base Markets? they were among cryptopias greatest additions and sorely missed after the removal without much reason nor explanation. #UNOBaseMarkets
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wacko
Legendary
Offline
Activity: 1106
Merit: 1014
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March 23, 2018, 03:02:31 PM |
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We are close to reinstating the LTC Base Market on Cryptopia
Are you anywhere close to enabling the ETN wallets? It's been almost 3 weeks since you started "investigating", I sent some ETN to my cryptopia wallet a day or two before you disabled it and they never arrived.
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BigBadBitBaron
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March 24, 2018, 05:45:13 AM |
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LTC Market Update
We are close to reinstating the LTC Base Market on Cryptopia and wish to advise users of the timeframes and process:
1. The LTC Base Market will be re-opened at midday on Monday 26th March at 12:00pm (midday) NZ time
2. Prior to re-opening, we will be removing all existing open orders from the LTC Base Market. This is due to the current value of most coins not being the same as when the markets were closed, so we are making the re-opening as fair as possible for all users. Time would be better spent and resources more productive if Craptopia sorted out existing issues before introducing new coins and opening base-markets.. Why does this not surprise me.. It's just another example of greed before customer service !!!
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dannyprats
Member
Offline
Activity: 132
Merit: 10
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March 24, 2018, 02:38:57 PM |
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When will the ETN wallet be available again? Kucoin already solved the problem in the network this week Why is not it solved on Cryptopia?Four Point Plan: CEO UpdateSignificant progress has been made by the team over the past fortnight, particularly in the area of our Customer Service Four Point Plan. I want to share some results with you as maintaining transparency is an important part of demonstrating that we can, and will, deliver on our promise of a fast, secure and customer focused cryptocurrency exchange. I could not be more proud of our support staff, wider management and development teams in taking on the enormous task of working through the recent growth issues. Well done team. 1. The Cryptopia Help Centre:With almost 2% of users accessing our Help Centre since launching on March 2, we can already see that our goal of providing you with better information has led to a reduction in support tickets. We are constantly adding to the Help Centre, so please contact us via Facebook Messenger if you have any ideas for an article. Video Tutorials are coming soon! 2. Support System Upgrade:This project is well underway and scheduled to go live at the end of April. This will automate many of the processes we currently undertake manually and will have an immediate impact on response times. In the meantime, our new drop down support menu for new tickets has meant we have seen greater efficiency with dedicated support teams moving very quickly through ticket groups. 3. Staff:Since December, our support team has grown by 150%. Our UK team is now fully trained and operational and there are plans in place to expand the team further in both regional centres. 4. Clear goals and targets:In the last week, the Support Team have resolved 21% of open tickets. At current rates, we project that all outstanding tickets will be closed within three weeks (with some exceptions requiring in-depth technical input). We expect to deliver a 72 hour response time very soon. On a final note, there have been rumours circulating in the community this week that Cryptopia has been compromised. I can categorically confirm that this is not the case. If you have been affected or are concerned by the spate of failed log in attempts, please see our FAQ article posted earlier this week. Happy trading! Alan Booth CEO - Cryptopia
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FractalUniverse
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March 24, 2018, 06:01:08 PM |
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Lafu: what about doge base markets? any estimations?
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