Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Stake F1 Team

[Road21Bitcoin]

I want to share my thoughts with you.
Reload bonus, every 10 minutes. It's a bad joke.

Sorry, I won't stop every 10 minutes. Every 10 minutes, claimed.
Don't you find something wrong with that assumption?

I used to be in that position and it's annoying.

The only solution for this problem is you need to reach Platinum I for you to claim it once.

[1714500501]

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[1714500501]

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[ryzaadit]

-snip-

Before you posted.

Read first how the VIP Rank is work, low rank have less advantage rather than high rank. If you want reload with a single claim or reload one day claim, then grinding your rank to a high rank.

My rank is Platinum III and every bonus is a single claim, we have Manager Host can request a reload & our reload is 1 days interval time.

[babygun]

I want to share my thoughts with you.
Reload bonus, every 10 minutes. It's a bad joke.

Sorry, I won't stop every 10 minutes. Every 10 minutes, claimed.
Don't you find something wrong with that assumption?

Be happy that you receive a reload bonus, there are sites that don't give you that also. I am also just bronze member, so in the days where the bonus is active, I try to claim it as much as possible. Sometimes, you also only need to claim it 1/day.

[Bitinity]

I want to share my thoughts with you.
Reload bonus, every 10 minutes. It's a bad joke.

Sorry, I won't stop every 10 minutes. Every 10 minutes, claimed.
Don't you find something wrong with that assumption?

It is a bonus, you are not forced to claim it every 10 minutes as you can claim it anytime you have free time. If you dont like it, leave it, as simply as that. You should be happy enough to have such bonus because this bonus is not available in all casinos. There are many other bonuses you can find in Stake but of course there are some other requirements to meet in order to be eligible for the bonus.

[jingcai789]

Can I play with a VPN?

[rdbase]

Can I play with a VPN?

You could but if they find out you are they will probably suspend your account and ask for KYC documents.
It is a gray area in the past since it is not allowed to play in Australia due to their regions laws to do with gambling online.
Yet the livestreams happening every weekend are done by the owner who has to be using one since he is from this part of the world.
So best to ask their live support or email them instead.

[Symphonized]

[$2,500] Perfect 10 part XXXXI| Sports Challenge



Win a multi bet with at least x10 by betting on at least 5 matches (all sports).
The minimum bet amount is set at 1$ (in any currency).

Giveaway's Topic: https://stakecommunity.com/topic/59410-2500-perfect-10-part-xxxxi-sports-challenge/

[dimonstration]

Can I play with a VPN?

Yes, Stakes allowed the use of VPN as this is already discussed long time ago here and in stake community forum. You should just make sure to use a reliable VPN to make sure that you will not encounter any issue because there's a chance that your account might be linked to other banned stake user that use the same vpn as yours because cheap VPN usually just use common IP for all its user.

Invest on good VPN so that you will have no problem in your gaming experience.

Reference: https://stakecommunity.com/topic/36688-does-stake-allow-access-through-vpn/

[xSkylarx]

Can I play with a VPN?

Yes, Stakes allowed the use of VPN as this is already discussed long time ago here and in stake community forum. You should just make sure to use a reliable VPN to make sure that you will not encounter any issue because there's a chance that your account might be linked to other banned stake user that use the same vpn as yours because cheap VPN usually just use common IP for all its user.

Invest on good VPN so that you will have no problem in your gaming experience.

Reference: https://stakecommunity.com/topic/36688-does-stake-allow-access-through-vpn/

The reference you used was last discussed way back 2020 and I'm pretty sure they must have new rules regarding with the use of VPN on their casino.

I've asked their live support now on their website about it and they replied quickly that they don't allow vpn anymore.



The best thing to do for me before using vpn on any casino platform is directly asking their customer support if they allow it. Sometimes the review we found on different sources are already outdated, the review can say they allow the use of vpn but in the present date, they don't anymore.

[ANONJOKER]

I need an explanation

Stake marking my account as Abuse

I have been on stake for a really long time.
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
 why has my monthly, pre and post bonuses have been reduced by ~90%?
 I know they all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
 
I really need a detailed explanation as to why my account is being treated like this?

Here's a chat history with support team:

Code:

03:44 AM | darkstar: I have another issue

03:45 AM | darkstar: I have been on stake for a really long time. 
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1) 
 why has my monthly, pre and post bonuses have been reduced by ~90%? 
 I know you all have been giving me, "abuser, flagged, blah blah" but abuser in what way?? 
 
I really need a detailed explanation as to why my account is being treated like this?

03:50 AM | Branko from Stake.com: As already explained, our system has detected that you are using multiple accounts and your account has been restricted from receiving full amount bonuses on your accounts. 
 
 You have been given a chance to use this account as multiple accounts is not allowed on our platform. 
 
 If you need anything else feel free to ask.

03:51 AM | darkstar: Hey which accounts are you talking about?

03:51 AM | darkstar: I am using only darkstar

03:52 AM | darkstar: I told you multiple times you can delete whichever accounts is detected by your system, and i want to get my full bonus this account as i only use this

03:53 AM | darkstar: i dont care about any account other than this, 
 P.S.: if your system is has shown multiple accounts why are you not deleting or saying me those usernames?

03:55 AM | Branko from Stake.com: Stake accounts can not be deleted, you have been explained multiple times and we are not able to assist you further with that. 
 
 If you need anything else feel free to ask.

03:56 AM | darkstar: In that case i want bonuses completely removed from those accounts

03:56 AM | darkstar: i want my full bonus in this account

03:57 AM | darkstar: Hey listen to me, "YOU HAVE BEEN EXPLAINED MULTIPLE TIMES"??

03:57 AM | darkstar: list me those usernames you claim to have detected as my multis

03:58 AM | darkstar: You have never shown me proof, just giving me same replies over and over again

04:02 AM | Branko from Stake.com: Our decision is final due to an abusive behavior and we will not revoke your restriction. 
 
 Have a nice day ahead.

04:03 AM | darkstar: but why are you not showing proof?

04:03 AM | darkstar: If you are saying its multiple accounts, why dont you send the list?

04:05 AM | Branko from Stake.com: We are not able to share any information with users due to an strict privacy policy regardless if those are your accounts or not.

04:05 AM | darkstar: what kind of privacy now??

04:05 AM | darkstar: You claim those are my accounts and you cant list them to me??? PRIVACY OF WHAT?

---
Exported from Stake.com on July 28, 2022 at 08:35 AM Belgrade time CEST (GMT+0200)

please help

Neither they are willing to reveal the accounts which they claim to be my multiple accounts, nor they are willing to help me fix this issue by: 1. terminating the accounts they claim to be my multiple accounts.
2 Nor disabling their bonuses, and let me use my full bonus in my one and only account: darkstar

P.S. The last reply from support(Branko from Stake.com) is absolutely absurd and bonkers.

[TwitchySeal]

I need an explanation

Stake marking my account as Abuse

I have been on stake for a really long time.
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
 why has my monthly, pre and post bonuses have been reduced by ~90%?
 I know they all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
 
I really need a detailed explanation as to why my account is being treated like this?

Here's a chat history with support team:

Code:

03:44 AM | darkstar: I have another issue

03:45 AM | darkstar: I have been on stake for a really long time. 
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1) 
 why has my monthly, pre and post bonuses have been reduced by ~90%? 
 I know you all have been giving me, "abuser, flagged, blah blah" but abuser in what way?? 
 
I really need a detailed explanation as to why my account is being treated like this?

03:50 AM | Branko from Stake.com: As already explained, our system has detected that you are using multiple accounts and your account has been restricted from receiving full amount bonuses on your accounts. 
 
 You have been given a chance to use this account as multiple accounts is not allowed on our platform. 
 
 If you need anything else feel free to ask.

03:51 AM | darkstar: Hey which accounts are you talking about?

03:51 AM | darkstar: I am using only darkstar

03:52 AM | darkstar: I told you multiple times you can delete whichever accounts is detected by your system, and i want to get my full bonus this account as i only use this

03:53 AM | darkstar: i dont care about any account other than this, 
 P.S.: if your system is has shown multiple accounts why are you not deleting or saying me those usernames?

03:55 AM | Branko from Stake.com: Stake accounts can not be deleted, you have been explained multiple times and we are not able to assist you further with that. 
 
 If you need anything else feel free to ask.

03:56 AM | darkstar: In that case i want bonuses completely removed from those accounts

03:56 AM | darkstar: i want my full bonus in this account

03:57 AM | darkstar: Hey listen to me, "YOU HAVE BEEN EXPLAINED MULTIPLE TIMES"??

03:57 AM | darkstar: list me those usernames you claim to have detected as my multis

03:58 AM | darkstar: You have never shown me proof, just giving me same replies over and over again

04:02 AM | Branko from Stake.com: Our decision is final due to an abusive behavior and we will not revoke your restriction. 
 
 Have a nice day ahead.

04:03 AM | darkstar: but why are you not showing proof?

04:03 AM | darkstar: If you are saying its multiple accounts, why dont you send the list?

04:05 AM | Branko from Stake.com: We are not able to share any information with users due to an strict privacy policy regardless if those are your accounts or not.

04:05 AM | darkstar: what kind of privacy now??

04:05 AM | darkstar: You claim those are my accounts and you cant list them to me??? PRIVACY OF WHAT?

---
Exported from Stake.com on July 28, 2022 at 08:35 AM Belgrade time CEST (GMT+0200)

please help

Neither they are willing to reveal the accounts which they claim to be my multiple accounts, nor they are willing to help me fix this issue by: 1. terminating the accounts they claim to be my multiple accounts.
2 Nor disabling their bonuses, and let me use my full bonus in my one and only account: darkstar

P.S. The last reply from support(Branko from Stake.com) is absolutely absurd and bonkers.

They don't really have any reason to show you if they don't think there's anything you can say to change their mind.

[FatFork]

I've asked their live support now on their website about it and they replied quickly that they don't allow vpn anymore.

That's a somewhat vague reply from Live Support regarding the use of VPN. They refer to their Terms of Use, despite the fact that VPN is mentioned only once in their ToS, and that's in the context of circumventing geo-blocking or jurisdictional restrictions using VPN and similar technologies.



So, I think using a VPN at Stake.com online casino is okay, except if we are placing bets from jurisdictions where we aren't allowed to do so.

The best thing to do for me before using vpn on any casino platform is directly asking their customer support if they allow it. Sometimes the review we found on different sources are already outdated, the review can say they allow the use of vpn but in the present date, they don't anymore.

Yes, I agree. It's always a good idea to ask first, and be sure to archive their response for future reference.

[serjent05]

I've asked their live support now on their website about it and they replied quickly that they don't allow vpn anymore.

That's a somewhat vague reply from Live Support regarding the use of VPN. They refer to their Terms of Use, despite the fact that VPN is mentioned only once in their ToS, and that's in the context of circumventing geo-blocking or jurisdictional restrictions using VPN and similar technologies.



So, I think using a VPN at Stake.com online casino is okay, except if we are placing bets from jurisdictions where we aren't allowed to do so.

The support personnel had already stated that using VPN is not allowed at stake.  What isn't clear on that?  It is true that when you use a VPN you manipulate and fake your location.  It thus circumvents geo-blocking or jurisdiction restriction, like bypassing the game provider's geo-blocking making those who were blocked by the game provider access their games.  Between our opinion and the stake staff's answer, the Stake staff statement weighs more.

[TwitchySeal]

The support personnel had already stated that using VPN is not allowed at stake.  What isn't clear on that?  

They said they don't promote the usage of it.  Which isn't to say it's not allowed. They're just not going to tell you to use one.  Same with bots.

[dothebeats]

I've asked their live support now on their website about it and they replied quickly that they don't allow vpn anymore.

That's a somewhat vague reply from Live Support regarding the use of VPN. They refer to their Terms of Use, despite the fact that VPN is mentioned only once in their ToS, and that's in the context of circumventing geo-blocking or jurisdictional restrictions using VPN and similar technologies.



So, I think using a VPN at Stake.com online casino is okay, except if we are placing bets from jurisdictions where we aren't allowed to do so.

The support personnel had already stated that using VPN is not allowed at stake.  What isn't clear on that?  It is true that when you use a VPN you manipulate and fake your location.  It thus circumvents geo-blocking or jurisdiction restriction, like bypassing the game provider's geo-blocking making those who were blocked by the game provider access their games.  Between our opinion and the stake staff's answer, the Stake staff statement weighs more.

Well there is a difference when you're from a location where geo-blocking isn't imposed and you use VPN just to mask your true location for privacy purposes. On the support staff's statement, there isn't anything that explicitly states that VPN usage is prohibited. They just mentioned that if VPN is used in gaming the system, or in the support's words, intent to circumvent geo-blocking or jurisdiction restrictions, they are going to take some actions because it violates their terms.

[serjent05]

The support personnel had already stated that using VPN is not allowed at stake.  What isn't clear on that?  

They said they don't promote the usage of it.  Which isn't to say it's not allowed. They're just not going to tell you to use one.  Same with bots.

Thanks for the correction, so dumb of me to jump to a conclusion and missed the real meaning of the message.  In that case, allow me to stand corrected.

I've asked their live support now on their website about it and they replied quickly that they don't allow vpn anymore.

That's a somewhat vague reply from Live Support regarding the use of VPN. They refer to their Terms of Use, despite the fact that VPN is mentioned only once in their ToS, and that's in the context of circumventing geo-blocking or jurisdictional restrictions using VPN and similar technologies.



So, I think using a VPN at Stake.com online casino is okay, except if we are placing bets from jurisdictions where we aren't allowed to do so.

From the clause 5 of TOS

4. You are accessing stake.com from a jurisdiction in which it is legal to do so;
6. You will not use our services while located in any jurisdiction that prohibits the placing and/or accepting of bets online and/or playing casino and/or live games;

this is the one related to VPN and geoblocking, so I stand corrected and my opinion now inclined to what  FatFork  stated.

Well there is a difference when you're from a location where geo-blocking isn't imposed and you use VPN just to mask your true location for privacy purposes. On the support staff's statement, there isn't anything that explicitly states that VPN usage is prohibited. They just mentioned that if VPN is used in gaming the system, or in the support's words, intent to circumvent geo-blocking or jurisdiction restrictions, they are going to take some actions because it violates their terms.

Yeah, I happen to realize that after being corrected by @TwitchySeal.

[Saint-loup]

I need an explanation

Stake marking my account as Abuse

I have been on stake for a really long time.
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
 why has my monthly, pre and post bonuses have been reduced by ~90%?
 I know they all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
 
I really need a detailed explanation as to why my account is being treated like this?

Here's a chat history with support team:

Code:

03:44 AM | darkstar: I have another issue

03:45 AM | darkstar: I have been on stake for a really long time. 
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1) 
 why has my monthly, pre and post bonuses have been reduced by ~90%? 
 I know you all have been giving me, "abuser, flagged, blah blah" but abuser in what way?? 
 
I really need a detailed explanation as to why my account is being treated like this?

03:50 AM | Branko from Stake.com: As already explained, our system has detected that you are using multiple accounts and your account has been restricted from receiving full amount bonuses on your accounts. 
 
 You have been given a chance to use this account as multiple accounts is not allowed on our platform. 
 
 If you need anything else feel free to ask.

03:51 AM | darkstar: Hey which accounts are you talking about?

03:51 AM | darkstar: I am using only darkstar

03:52 AM | darkstar: I told you multiple times you can delete whichever accounts is detected by your system, and i want to get my full bonus this account as i only use this

03:53 AM | darkstar: i dont care about any account other than this, 
 P.S.: if your system is has shown multiple accounts why are you not deleting or saying me those usernames?

03:55 AM | Branko from Stake.com: Stake accounts can not be deleted, you have been explained multiple times and we are not able to assist you further with that. 
 
 If you need anything else feel free to ask.

03:56 AM | darkstar: In that case i want bonuses completely removed from those accounts

03:56 AM | darkstar: i want my full bonus in this account

03:57 AM | darkstar: Hey listen to me, "YOU HAVE BEEN EXPLAINED MULTIPLE TIMES"??

03:57 AM | darkstar: list me those usernames you claim to have detected as my multis

03:58 AM | darkstar: You have never shown me proof, just giving me same replies over and over again

04:02 AM | Branko from Stake.com: Our decision is final due to an abusive behavior and we will not revoke your restriction. 
 
 Have a nice day ahead.

04:03 AM | darkstar: but why are you not showing proof?

04:03 AM | darkstar: If you are saying its multiple accounts, why dont you send the list?

04:05 AM | Branko from Stake.com: We are not able to share any information with users due to an strict privacy policy regardless if those are your accounts or not.

04:05 AM | darkstar: what kind of privacy now??

04:05 AM | darkstar: You claim those are my accounts and you cant list them to me??? PRIVACY OF WHAT?

---
Exported from Stake.com on July 28, 2022 at 08:35 AM Belgrade time CEST (GMT+0200)

please help

Neither they are willing to reveal the accounts which they claim to be my multiple accounts, nor they are willing to help me fix this issue by: 1. terminating the accounts they claim to be my multiple accounts.
2 Nor disabling their bonuses, and let me use my full bonus in my one and only account: darkstar

P.S. The last reply from support(Branko from Stake.com) is absolutely absurd and bonkers.

Could you explain us few other things about your situation ANONJOKER please.
How have you been aware they have flagged your account please?
Did you try to withdraw your funds? Are you still able to do it? You should check that first if you haven't checked it till now. You said your pre-monthly and post-monthly bonuses have been decreased (by 90%). It means you are still receiving promotional emails from Stake? Could you confirm it?

[ANONJOKER]

I need an explanation

Stake marking my account as Abuse

I have been on stake for a really long time.
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1)
 why has my monthly, pre and post bonuses have been reduced by ~90%?
 I know they all have been giving me, "abuser, flagged, blah blah" but abuser in what way??
 
I really need a detailed explanation as to why my account is being treated like this?

Here's a chat history with support team:

Code:

03:44 AM | darkstar: I have another issue

03:45 AM | darkstar: I have been on stake for a really long time. 
 And now i have been flagged as an abuser, isn't it my right to know what you think i have abused?
Coz from what i have been doing, all i have done is play and use only one account which is this: darkstar ( platinum 1) 
 why has my monthly, pre and post bonuses have been reduced by ~90%? 
 I know you all have been giving me, "abuser, flagged, blah blah" but abuser in what way?? 
 
I really need a detailed explanation as to why my account is being treated like this?

03:50 AM | Branko from Stake.com: As already explained, our system has detected that you are using multiple accounts and your account has been restricted from receiving full amount bonuses on your accounts. 
 
 You have been given a chance to use this account as multiple accounts is not allowed on our platform. 
 
 If you need anything else feel free to ask.

03:51 AM | darkstar: Hey which accounts are you talking about?

03:51 AM | darkstar: I am using only darkstar

03:52 AM | darkstar: I told you multiple times you can delete whichever accounts is detected by your system, and i want to get my full bonus this account as i only use this

03:53 AM | darkstar: i dont care about any account other than this, 
 P.S.: if your system is has shown multiple accounts why are you not deleting or saying me those usernames?

03:55 AM | Branko from Stake.com: Stake accounts can not be deleted, you have been explained multiple times and we are not able to assist you further with that. 
 
 If you need anything else feel free to ask.

03:56 AM | darkstar: In that case i want bonuses completely removed from those accounts

03:56 AM | darkstar: i want my full bonus in this account

03:57 AM | darkstar: Hey listen to me, "YOU HAVE BEEN EXPLAINED MULTIPLE TIMES"??

03:57 AM | darkstar: list me those usernames you claim to have detected as my multis

03:58 AM | darkstar: You have never shown me proof, just giving me same replies over and over again

04:02 AM | Branko from Stake.com: Our decision is final due to an abusive behavior and we will not revoke your restriction. 
 
 Have a nice day ahead.

04:03 AM | darkstar: but why are you not showing proof?

04:03 AM | darkstar: If you are saying its multiple accounts, why dont you send the list?

04:05 AM | Branko from Stake.com: We are not able to share any information with users due to an strict privacy policy regardless if those are your accounts or not.

04:05 AM | darkstar: what kind of privacy now??

04:05 AM | darkstar: You claim those are my accounts and you cant list them to me??? PRIVACY OF WHAT?

---
Exported from Stake.com on July 28, 2022 at 08:35 AM Belgrade time CEST (GMT+0200)

please help

Neither they are willing to reveal the accounts which they claim to be my multiple accounts, nor they are willing to help me fix this issue by: 1. terminating the accounts they claim to be my multiple accounts.
2 Nor disabling their bonuses, and let me use my full bonus in my one and only account: darkstar

P.S. The last reply from support(Branko from Stake.com) is absolutely absurd and bonkers.

Could you explain us few other things about your situation ANONJOKER please.
How have you been aware they have flagged your account please?
Did you try to withdraw your funds? Are you still able to do it? You should check that first if you haven't checked it till now. You said your pre-monthly and post-monthly bonuses have been decreased (by 90%). It means you are still receiving promotional emails from Stake? Could you confirm it?

Yes i am receiving mails and i am getting about none value of monthly, pre and post bonuses, other bonuses might have been reduced too as far as i know, coz i am getting 0.5$ monthly bonus for 30k$ wager and 0.05$ one time coupon for post monthly bonus, which was released recently, and if you havent read properly, read the chat log with the support, they are the one's' who told me marketting team has reduced my above mentioned bonuses with "abuse" as the reason. I think i deserve an explanation as to which accounts support/marketing seems to think are my alts, when i havent registered a single account other than, "Darkstar" on stake, P.S. Abuse of bonus? how? i am playing and doing everything based on casino/community rules..

They are neither giving the list of accounts they think are my multiple accounts, nor showing me how i abused their bonuses, when they are claiming both...

[dimonstration]

Yes i am receiving mails and i am getting about none value of monthly, pre and post bonuses, other bonuses might have been reduced too as far as i know, coz i am getting 0.5$ monthly bonus for 30k$ wager and 0.05$ one time coupon for post monthly bonus, which was released recently, and if you havent read properly, read the chat log with the support, they are the one's' who told me marketting team has reduced my above mentioned bonuses with "abuse" as the reason. I think i deserve an explanation as to which accounts support/marketing seems to think are my alts, when i havent registered a single account other than, "Darkstar" on stake, P.S. Abuse of bonus? how? i am playing and doing everything based on casino/community rules..

They are neither giving the list of accounts they think are my multiple accounts, nor showing me how i abused their bonuses, when they are claiming both...

Stake usually detect multiple account via IP. Is there a chance that you are using VPN while playing because this might be the reason why ypu got connected on multiple accounts except when you really did multiple account which is the kost probable reason here. Stake is not allowed to release details of different accounts as much as possible due to privacy ToS.

You knew that those other account is already a garbage once you already use all the bonus and your main account has the VIP feature so you can literally throw everything and save the main account. There is no way stake will lie about there accusation without any proof.

[Saint-loup]

Yes i am receiving mails and i am getting about none value of monthly, pre and post bonuses, other bonuses might have been reduced too as far as i know, coz i am getting 0.5$ monthly bonus for 30k$ wager and 0.05$ one time coupon for post monthly bonus, which was released recently, and if you havent read properly, read the chat log with the support, they are the one's' who told me marketting team has reduced my above mentioned bonuses with "abuse" as the reason. I think i deserve an explanation as to which accounts support/marketing seems to think are my alts, when i havent registered a single account other than, "Darkstar" on stake, P.S. Abuse of bonus? how? i am playing and doing everything based on casino/community rules..

outThey are neither giving the list of accounts they think are my multiple accounts, nor showing me how i abused their bonuses, when they are claiming both...

Thank you for these details it helps the community to understand how Stake deals with his customers. But you didn't answer to the question how you have been aware of this "flag"?
Did they notify you about that with an email or a message, or you have discovered it yourself?
I think it's weird for a company to tell a customer he is a "V.I.P. Platinum" customer for them and then to accuse him of being a so-called abuser without any elements nor explanations, I don't find that professional and trustworthy at all.  You have now certainly other restrictions on your account that you are maybe not aware of like some limits on bets, games and promotions on top of your bonuses.  
Moreover I don't understand how having multiple accounts would help customers to abuse monthly bonuses?   It seems those bonuses are now mainly related to the losses of the customer. Basically to earn bonuses you need to lose money.