BTCForum1230
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Activity: 12
Merit: 0
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August 24, 2016, 03:13:16 AM |
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Username: MikeTheMug
Still unauthorized access and just email asking to give last transaction id, no way in hell can I find that, so I guess account is gone forever, oh well lesson learned and bitcoin lost.
Hey, We will find a way to verify your account. Don't worry . Hi MICRO, How would we possibly keep track of the last txid? I understand it's something unique for you guys to identify who is who, but that's pretty tough to keep track of -- especially, without a heads-up. I've provided other info the email asked for. Also, the one replying to the email has been great and very responsive. However, without a txid, what will happen? Ticket: 15670. Thank you. Hey, It doesn't have to be last txid. You can easily find it in any wallet that you use. It has to have transaction logs. Thanks for the reply. I've replied to the last email received on the ticket with the information. Hopefully, all will be fine now. |
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Zaih
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August 24, 2016, 03:17:51 AM |
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Great support from Micro
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barbarosa
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Activity: 84
Merit: 10
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August 24, 2016, 08:55:37 AM |
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its been 12 hours since i answered support. ticket #15562. i realy need this to be solved asap.
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LoyceV
Legendary
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Activity: 3752
Merit: 19436
Thick-Skinned Gang Leader and Golden Feather 2021
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August 24, 2016, 09:22:10 AM |
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After creating a Support Ticket, I've received a list with questions to get access again to my account.
Apparently my password is not enough. Does that mean the passwords got compromised? Or did break something in the database? I'm curious: what happened?
Password does not help us since all passwords are hashed and we cant see them. A password can be converted into the hash, which is what always happened when I logged in. So my main question was/is: what happened to the database that my password is no longer enough to access my account? We will come to it . We don't have many accounts left.
This was 2 days ago, what's the status now? |
¡uʍop ǝpᴉsdn pɐǝɥ ɹnoʎ ɥʇᴉʍ ʎuunɟ ʞool no⅄ |
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MICRO
Legendary
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Activity: 2478
Merit: 1037
Oldschool!
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August 24, 2016, 09:26:10 AM |
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After creating a Support Ticket, I've received a list with questions to get access again to my account.
Apparently my password is not enough. Does that mean the passwords got compromised? Or did break something in the database? I'm curious: what happened?
Password does not help us since all passwords are hashed and we cant see them. A password can be converted into the hash, which is what always happened when I logged in. So my main question was: what happened to the database that my password is no longer enough to access my account? We will come to it . We don't have many accounts left.
This was 2 days ago, what's the status now? Hey, It would be kinda irresponsible from us to ask users for theirs passwrods. You may be using that password somewhere else to so... yeah. Today i woke up to see one guy sending 73 tickets from multiple fake usernames. All this slows things down a lot. We are working as fast as we can and we will be including bigger bonuses for people who waited longer. Very sorry for this i hope we will be able to sort almost all of the accounts in the next 48 hours. |
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jacee
Legendary
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Activity: 1302
Merit: 1025
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August 24, 2016, 11:14:32 AM |
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Primedice I think someone is using your name i facebook. I received a message from Primedice world today saying this: Helow Members Do You Want Promo In Primedice ? Ok Fill-up This Form THis site ----> http: //primedice-freecoins.weebly.com/ |
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barbarosa
Member
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Activity: 84
Merit: 10
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August 24, 2016, 11:37:26 AM |
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I realy cannot tell you how urgently i need my issue fixed.. please resolve my ticket #15562
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MICRO
Legendary
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Activity: 2478
Merit: 1037
Oldschool!
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August 24, 2016, 12:23:00 PM |
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I realy cannot tell you how urgently i need my issue fixed.. please resolve my ticket #15562
Hey, Your ticket is pending , just waiting for dev to come online and it will be proceed. Sorry for waiting. |
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barbarosa
Member
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Activity: 84
Merit: 10
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August 24, 2016, 01:10:08 PM |
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It has been resolved plus a bonus. thank you.
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darkpardss
Member
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Activity: 127
Merit: 10
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August 24, 2016, 01:40:40 PM |
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thanks pd. resolve and got bonus. I LOVE YOU PD>>>>
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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August 24, 2016, 01:42:41 PM |
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It has been resolved plus a bonus. thank you.
I'm glad that you are somewhat happy with the outcome. Thank you for your patience. |
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bitcoinmax88
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August 24, 2016, 05:49:40 PM |
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I had another player from primedice send me a message today on youtube that apparantly they have seen my account online in their friends online list, this has me really concerned because I have not been able to login to the site since all this issue started, (weeks) and my account " MikeTheMug" is a big affiliate earner with daily btc being made and if someone else is logging into my account, then they can obviously be emptying out all my commisions that I thought would just accumulate until all this account lockout issue is resolved.
Hope that today will be that day where this is resolved for me and I can login and get back to business, see how much I banked, see a nice bonus tip in there for all the troubles on top as well, then maybe I can go make a new viral video as I usually do (my infamous primedice videos that get worldwide mass attention on Youtube) so ya... let's see what happens today. For now, I am just playing and making vids about another dice site.
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1982dre
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August 24, 2016, 05:59:43 PM |
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What about ticket #15002. I have been waiting now 11 days since my last response? The only thing happened after this ticket was that I was muted and no one knows why .
Greetings,
Dre1982
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barbarosa
Member
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Activity: 84
Merit: 10
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August 24, 2016, 06:01:01 PM |
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I'm glad that you are somewhat happy with the outcome.
Thank you for your patience.
lol i am sorry i was so enraged.. i know you are doing the best you can, hence why primedice is my ONLY betting site. still, these things that keep accuring once and over again.. you cant help but wonder. so far you have always proved trustworthy. i apologise for the accusations made. |
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lite
Legendary
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Activity: 1400
Merit: 1009
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August 24, 2016, 07:18:22 PM |
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What about ticket #15002. I have been waiting now 11 days since my last response? The only thing happened after this ticket was that I was muted and no one knows why .
Greetings,
Dre1982
Send the email again/reply, my problem was solved in 3 days. i emailed after 2 days again and the next day i received my new password and a little bonus inside my account. |
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1982dre
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August 24, 2016, 07:52:41 PM |
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What about ticket #15002. I have been waiting now 11 days since my last response? The only thing happened after this ticket was that I was muted and no one knows why .
Greetings,
Dre1982
Send the email again/reply, my problem was solved in 3 days. i emailed after 2 days again and the next day i received my new password and a little bonus inside my account. I already did today. But why they use a ticket system anyways, if they don't follow up. |
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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August 24, 2016, 11:33:30 PM |
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What about ticket #15002. I have been waiting now 11 days since my last response? The only thing happened after this ticket was that I was muted and no one knows why .
Greetings,
Dre1982
Send the email again/reply, my problem was solved in 3 days. i emailed after 2 days again and the next day i received my new password and a little bonus inside my account. I already did today. But why they use a ticket system anyways, if they don't follow up. Hey, Sometimes zendesk can mess up and we don't even get reply to a ticket. If you don't get reply after 48h feel free to submit ticket again. Once we finish up with this issue with accounts support will be back to normal when you will get reply in 12 h max and pretty much all tickets will get solved in the first 24-48 hours. |
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BTCForum1230
Newbie
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Activity: 12
Merit: 0
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August 25, 2016, 12:17:58 AM |
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It has been resolved plus a bonus. thank you.
I'm glad that you are somewhat happy with the outcome. Thank you for your patience. I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner. Thank you. |
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barbarosa
Member
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Activity: 84
Merit: 10
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August 25, 2016, 12:51:56 AM |
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I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner.
Thank you.
i think your ticket is simply older than mine. i was 15562 |
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BTCForum1230
Newbie
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Activity: 12
Merit: 0
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August 25, 2016, 01:03:19 AM |
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I don't understand. My issue still exists, but this user had his issue resolved (and a bonus) because he asked about it multiple times in an aggressive manner? Please assist me with the ticket #(15670) I've provided or at least let me know what more I could possibly do to have it resolved in a more expedited manner.
Thank you.
i think your ticket is simply older than mine. i was 15562 Ah... Yes... Fair enough...  |
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