The news section of their website,
https://coinsmarkets.com/news.php is the only place to get valid news from this business. Don't go to telegram, discord, twitter, here or anywhere else but their site for news and updates. Everything else is either NUH or FUD.
News
Warning about other domains
Time : 2018-01-30
Only official domain for our site is coinsmarkets.com ,all other are fake , used to steal your data , Pin will be reset before starting site again ,
Update
Time : 2018-01-27
We finally find a new home for our servers and domain name , please be patient , we understand that we took a long time to fix , we already explained the reasons , Once again we are sorry , There can be some redirect to new servers and domain name , please do not bombard new host and mail registrar , the service is getting restored .
More delay
Time : 2018-01-25
Now gandi (Domain registrar) took over our domain , we are working with them to restore access , Please stop bombaring hosting and domain registrar , You are just delaying the process of getting back coinsmarkets online.
About the down time ,
Time : 2018-01-19
First let us explain what is coinsmarkets , we are based on 2 investor , 1 admin , 1 coder , 2 senior support and 4 general support .
In November last year 1 of senior support left the team , It is hard enough to hire a new one , this work is based on a lot of trust , so we still waiting for correct condidat .
Now let's move to the issue , in December we experienced a lot of new users and huge volume , we were ready for double or even triple volume but in our case it was 10x +.
From here all kind of problem start with servers ,
Now add to that the last senior support remaining have some family issue and was forced to be off most of the time .
In addition to all that there was some db corruption issue we faced due to the overload and later hosting issue.
So a lot of work to do with a lot of missing stuff.
Please understand that in exchange you can't just go and hire someone and trust him millions of dollars .
We are sorry for lack of comunication about issue we have thought that people already trust us enough , and we invested 100% of time in restoring the site .
Now issue with hosting , hosting complained about a lot of fraud report from users about our service . We find this really hard to explain , it is clear that not even a single coin has moved from our wallets , and once again we are here to stay ,
We have not even released 10% of our road map , there is a lot of new future to be added in the nearest future.
A week ago we started negoation with new host that can accept similar service , we initiated the move ,
The Database was fixed yesterday night .
Now remain to setup new servers , few fix here and there and service will be restored ,
We write our news only in coinsmarkets news section , any twitter , chat msg etc is a scam ,
Again Official Coinsmarkets message are written only in coinsmarkets news section .
Servers issues
Time : 2018-01-03
We have few servers issue we are working on fixing them , all should be back to normal soon,