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Author Topic: Experiences with CoinsMarkets.com?  (Read 60141 times)
borderline
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January 19, 2018, 10:36:32 AM
 #1461

So, here are my 2 cents.. here is my ECA wallet, final balance: https://ibb.co/mHtgzG
As you can see there is over 138k of ECA.
This is wallet address: EZTfUiSSAG7SkdwQ3ywSFEmuxp55TH5R15

As we can see from blockchain explorer: https://www.electraexplorer.com/address/EZTfUiSSAG7SkdwQ3ywSFEmuxp55TH5R15

It never had that balance. In addition to that current balance is 0 ECA.
Most of transactions were done on database only, so no surprise that lot of things can't be tracked.

you can see only your deposit  on blockchain... the buy and sell are only in cm database

Yup... same with PoS... that was my point. So, that makes it not possible to prove final balance of the account, if database is gone.
In addition to that after deposit whole amount was transferred from deposit address to some other wallet.

i think database it's not gone.. when i log in i can see all my past trade and my balance it's correct

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January 19, 2018, 10:46:29 AM
 #1462

There are statements that coins have been stolen - however if I check my BTC wallet on explorer
https://blockchain.info/address/1DGGqBTtQ282pqqGeonuntnhCDieY3xZXY
The coins are still there???
I am fairly new to this but if they were to steal the coins would there need to be a transaction to another wallet otherwise the blockchain would be incorrect???
Correct me if I am wrong but I do not see how the coins can just be made to disappear from one wallet on the blockchain and reappear on another with out a record being written for the transfer?

I have various other coins at CM but a search on their explorers errors saying the wallet address is not found???
I am sure when I searched these a couple of weeks ago the balance was correct - cannot explain this??
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January 19, 2018, 10:46:49 AM
 #1463

So, here are my 2 cents.. here is my ECA wallet, final balance: https://ibb.co/mHtgzG
As you can see there is over 138k of ECA.
This is wallet address: EZTfUiSSAG7SkdwQ3ywSFEmuxp55TH5R15

As we can see from blockchain explorer: https://www.electraexplorer.com/address/EZTfUiSSAG7SkdwQ3ywSFEmuxp55TH5R15

It never had that balance. In addition to that current balance is 0 ECA.
Most of transactions were done on database only, so no surprise that lot of things can't be tracked.

you can see only your deposit  on blockchain... the buy and sell are only in cm database

Yup... same with PoS... that was my point. So, that makes it not possible to prove final balance of the account, if database is gone.
In addition to that after deposit whole amount was transferred from deposit address to some other wallet.

i think database it's not gone.. when i log in i can see all my past trade and my balance it's correct

Until I could access site also seen balances, etc... However, today can't login at all.
Login attempt results in: "An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full."
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January 19, 2018, 10:51:06 AM
 #1464

There are statements that coins have been stolen - however if I check my BTC wallet on explorer
https://blockchain.info/address/1DGGqBTtQ282pqqGeonuntnhCDieY3xZXY
The coins are still there???
I am fairly new to this but if they were to steal the coins would there need to be a transaction to another wallet otherwise the blockchain would be incorrect???
Correct me if I am wrong but I do not see how the coins can just be made to disappear from one wallet on the blockchain and reappear on another with out a record being written for the transfer?

I have various other coins at CM but a search on their explorers errors saying the wallet address is not found???
I am sure when I searched these a couple of weeks ago the balance was correct - cannot explain this??

Based on my example seems that coins deposited to CM were transferred to exchange general wallet.
Then all transactions were made in database, so might not be reflected on blockchain.

In terms of your BTC wallet, there are still coins there, so these were not transferred anywhere.
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January 19, 2018, 10:56:34 AM
 #1465

So I guess for the time being - while the BTC coins remain in my wallet will assume that they are working on fixing the site not stealing the coins.
But if there is a transfer from this wallet that will be proof of theft and time to chase them down and make an example of them.
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January 19, 2018, 11:05:40 AM
 #1466

So I guess for the time being - while the BTC coins remain in my wallet will assume that they are working on fixing the site not stealing the coins.
But if there is a transfer from this wallet that will be proof of theft and time to chase them down and make an example of them.

You can assume that. However, I wouldn't be so optimistic. Personally I lean towards idea that they just wait for storm to calm down to cash-out.
With all mess within over 2 weeks, I'd say, if intention was good, CM would make official statement and apologies.

I don't consider one-liners on website as form of communication. Especially that these are tuned up to situation to keep people waiting without visible results of any actions.

If they would be honest, despite web servers being dead they could start sending money back to people manually, if that would be honest operation.

Changing comments on website kept people away from taking legal actions and in my opinion that was the aim.
Once someone start contacting hosting, they were a bit afraid, hence updated one-liner on website to keep people away for longer.

Lack of communication and no will to talk to community/customers makes them rather scam than legit.

It's common pattern they used, also used by companies outside of crypto business to bullshit about liabilities.
Just to gain more time and avoid people taking legal actions. And here I'm speaking out of experience in real-life business as well.
Had similar accidents and without legal action taken immediately I would lose money, so this pattern of BS-ing people used by CM is no new for me.
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January 19, 2018, 11:14:49 AM
 #1467

Are people still making deposits to this site? Lordy lord I hope not.  Maybe that is why the site is still online? To grab more deposits from the clinically retarded?

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January 19, 2018, 11:27:11 AM
 #1468

Are people still making deposits to this site? Lordy lord I hope not.  Maybe that is why the site is still online? To grab more deposits from the clinically retarded?

Honestly, that wouldn't surprise me if people still sending money there.
Looking at some comments of believers, they might think that donating money for "new servers" is something normal Cheesy

But well... you can't force people to use cold calculation and brain Cheesy
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January 19, 2018, 12:31:04 PM
 #1469

So I guess for the time being - while the BTC coins remain in my wallet will assume that they are working on fixing the site not stealing the coins.
But if there is a transfer from this wallet that will be proof of theft and time to chase them down and make an example of them.

You can assume that. However, I wouldn't be so optimistic. Personally I lean towards idea that they just wait for storm to calm down to cash-out.
With all mess within over 2 weeks, I'd say, if intention was good, CM would make official statement and apologies.

I don't consider one-liners on website as form of communication. Especially that these are tuned up to situation to keep people waiting without visible results of any actions.

If they would be honest, despite web servers being dead they could start sending money back to people manually, if that would be honest operation.

Changing comments on website kept people away from taking legal actions and in my opinion that was the aim.
Once someone start contacting hosting, they were a bit afraid, hence updated one-liner on website to keep people away for longer.

Lack of communication and no will to talk to community/customers makes them rather scam than legit.

It's common pattern they used, also used by companies outside of crypto business to bullshit about liabilities.
Just to gain more time and avoid people taking legal actions. And here I'm speaking out of experience in real-life business as well.
Had similar accidents and without legal action taken immediately I would lose money, so this pattern of BS-ing people used by CM is no new for me.

Yes I tend to agree with you?
Time to join the movement to chase them down.
theofficialdentist
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January 19, 2018, 01:08:27 PM
 #1470

We will find him and kick his ass Angry Angry Angry Angry Angry Angry
D3m0nKinGx
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January 19, 2018, 01:09:32 PM
 #1471

I'm getting this notice on the site :

An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full.

Which  means: Buffer/port exhaustion (not enough resources (TCP ports) open) for making outbound connections.  A simple resolution is just increasing the number of TCP ports availabe to the system.

So not sure why the admin isn't "fixing this".. or what's going on

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siluxar
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January 19, 2018, 01:19:27 PM
 #1472

So definetly this site is a scam? i have about 30€ on the exchange and is a low quantity but still being money, money stolen in case of being true this scam. I hope we could get back our coins and trade it on other exchanges...
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January 19, 2018, 01:28:23 PM
 #1473

News on the site
News
About the down time ,
Time : 2018-01-19
First let us explain what is coinsmarkets , we are based on 2 investor , 1 admin , 1 coder , 2 senior support and 4 general support .

In November last year 1 of senior support left the team , It is hard enough to hire a new one , this work is based on a lot of trust , so we still waiting for correct condidat .

 

Now let's move to the issue , in December we experienced a lot of new users and huge volume , we were ready for double or even triple volume but in our case it was 10x +.

From here all kind of problem start with servers ,

Now add to that the last senior support remaining have some family issue and was forced to be off  most of the time .

In addition to all that there was some db corruption issue we faced due to the overload and later hosting issue.

 

So a lot of work to do with a lot of missing stuff.

 

Please understand that in exchange you can't just go and hire someone and trust him millions of dollars .

 

We are sorry for lack of comunication about issue we have thought that people already trust us enough , and we invested 100% of time in restoring the site .

 

Now issue with hosting , hosting complained about a lot of fraud report from users about our service . We find this really hard to explain , it is clear that not even a single coin has moved from our wallets , and once again we are here to stay ,

We have not even released 10% of our road map , there is a lot of new future to be added in the nearest future.

 

A week ago we started negoation with new host that can accept similar service , we initiated the move ,

The Database was fixed yesterday night .

 

Now remain to setup new servers , few fix here and there and service will be restored ,

 

We write our news only in coinsmarkets news section , any twitter , chat msg etc is a scam ,

Again Official Coinsmarkets message are written only in coinsmarkets news section .



Servers issues
Time : 2018-01-03
We have few servers issue we are working on fixing them , all should be back to normal soon,

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January 19, 2018, 01:34:20 PM
 #1474

I do not know how to insert screenshots, you can see for yourself by going to coinsmarkets.com

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January 19, 2018, 01:41:17 PM
 #1475

MESSAGE FROM  NEWS SECTION ON COINSMARKETS!! 
POST MADE 19th January!!

FINALLY WE'VE GOT AN EXPLANATION.
Quote
First let us explain what is coinsmarkets , we are based on 2 investor , 1 admin , 1 coder , 2 senior support and 4 general support .

In November last year 1 of senior support left the team , It is hard enough to hire a new one , this work is based on a lot of trust , so we still waiting for correct condidat .

 

Now let's move to the issue , in December we experienced a lot of new users and huge volume , we were ready for double or even triple volume but in our case it was 10x +.

From here all kind of problem start with servers ,

Now add to that the last senior support remaining have some family issue and was forced to be off  most of the time .

In addition to all that there was some db corruption issue we faced due to the overload and later hosting issue.

 

So a lot of work to do with a lot of missing stuff.

 

Please understand that in exchange you can't just go and hire someone and trust him millions of dollars .

 

We are sorry for lack of comunication about issue we have thought that people already trust us enough , and we invested 100% of time in restoring the site .

 

Now issue with hosting , hosting complained about a lot of fraud report from users about our service . We find this really hard to explain , it is clear that not even a single coin has moved from our wallets , and once again we are here to stay ,

We have not even released 10% of our road map , there is a lot of new future to be added in the nearest future.

 

A week ago we started negoation with new host that can accept similar service , we initiated the move ,

The Database was fixed yesterday night .

 

Now remain to setup new servers , few fix here and there and service will be restored ,

 

We write our news only in coinsmarkets news section , any twitter , chat msg etc is a scam ,

Again Official Coinsmarkets message are written only in coinsmarkets news section .

CrustySir
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January 19, 2018, 01:44:32 PM
 #1476

I do not know how to insert screenshots, you can see for yourself by going to coinsmarkets.com

Here's a screesnshot: https://i.imgur.com/9jA1xnJ.png
blasterspewpew
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January 19, 2018, 01:57:01 PM
 #1477

TL;DR summary of their post.

Waaah, we are a small team, waaah.
Excuses.Excuses.Excuses.
Eventually we will be back online, keep trusting us.
Chinorots
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January 19, 2018, 02:13:21 PM
 #1478

at least they still doing their job. Smiley
bitcoinepidemic
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January 19, 2018, 02:35:30 PM
 #1479

I managed to login to the site and check my balances, for EMB it said the 'Trade Engine is offline' - I take that meaning I can't create a withdrawal address.

I also saw my BTC balance which on the site shows still 0.051 BTC, but when I checked on Blockexplorer I have 0.101 BTC - I don't quite understand why there is that much in my wallet because I know I only had 0.051 BTC in there.

Having said that the EMB I had in my wallet was at the time of buying equal to 0.05 BTC, so the balance I have now with the EMB would make what is in the wallet the correct sum.

Thoughts?

Also withdrawal isn't possible at this time either.
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January 19, 2018, 02:35:49 PM
 #1480

News on the site
News
About the down time ,
Time : 2018-01-19
First let us explain what is coinsmarkets , we are based on 2 investor , 1 admin , 1 coder , 2 senior support and 4 general support .

In November last year 1 of senior support left the team , It is hard enough to hire a new one , this work is based on a lot of trust , so we still waiting for correct condidat .

 

Now let's move to the issue , in December we experienced a lot of new users and huge volume , we were ready for double or even triple volume but in our case it was 10x +.

From here all kind of problem start with servers ,

Now add to that the last senior support remaining have some family issue and was forced to be off  most of the time .

In addition to all that there was some db corruption issue we faced due to the overload and later hosting issue.

 

So a lot of work to do with a lot of missing stuff.

 

Please understand that in exchange you can't just go and hire someone and trust him millions of dollars .

 

We are sorry for lack of comunication about issue we have thought that people already trust us enough , and we invested 100% of time in restoring the site .

 

Now issue with hosting , hosting complained about a lot of fraud report from users about our service . We find this really hard to explain , it is clear that not even a single coin has moved from our wallets , and once again we are here to stay ,

We have not even released 10% of our road map , there is a lot of new future to be added in the nearest future.

 

A week ago we started negoation with new host that can accept similar service , we initiated the move ,

The Database was fixed yesterday night .

 

Now remain to setup new servers , few fix here and there and service will be restored ,

 

We write our news only in coinsmarkets news section , any twitter , chat msg etc is a scam ,

Again Official Coinsmarkets message are written only in coinsmarkets news section .



Servers issues
Time : 2018-01-03
We have few servers issue we are working on fixing them , all should be back to normal soon,

Awesome! I knew they were not a scam. As long as they update us once a year, it should be okay.
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