jomay
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July 24, 2014, 09:54:57 AM |
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Question: what is speaking against paying by credit card and relying on Section 75 for protection?
1) They don't deliver in a reasonable timeframe (>2-3 months?). I could ask the CC company to refund me. 2) They go bust. Same as 1). 3) They deliver. 3a) I'm happy with the miner and keep it. 3b) Based on DSR I send the miner back within 7 days and ask for a refund. The CC company should be liable if the refund does not happen.
What am I missing?
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BTC 1NoV8NFSB7eiuK2aABFtBTdUdXhbEdG7Ss LTC LaFyWSfzKY7CKwwmbxhyf8S2iJvfT7JFtL YAC YKKwR5B64Z9ww971J42vEGVPaema623Tz6
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Searing
Copper Member
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Clueless!
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July 24, 2014, 11:06:17 AM |
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Question: what is speaking against paying by credit card and relying on Section 75 for protection?
1) They don't deliver in a reasonable timeframe (>2-3 months?). I could ask the CC company to refund me. 2) They go bust. Same as 1). 3) They deliver. 3a) I'm happy with the miner and keep it. 3b) Based on DSR I send the miner back within 7 days and ask for a refund. The CC company should be liable if the refund does not happen.
What am I missing?
according to amex if they have 1) no cc taken 2) no paypal etc..no way for the cc companies to get the $$$ back unless you managed to get them to say fraud...amex has 45 day ask and reply so alpha can make stuff up till heck blows over....so that an't likley with this card hard to get cc company to pay if they have no way anymore to get it from the merchant....(notice how alpha used its bank as a front to get some folks to fork over last 70% thinking they had cc protection then when cc companies tried to get refunds alpha was then able to turn off cc option via the bank....as far as bank is concerned alpha changed its mind..but we know different) so in other words if the place amex (who prev was under paypal did a cc deal) cannot get access to funds like a normal merchant then only option is for user (me) to take them to small claims court..even if amex says i won the dispute..amex and i assume other cc companies will not just 'eat the loss' if no way to get it back ie if they only take cash no way for cc companies to pressure them into refunding..alpha just say FU and moves on to bankruptcy Searing
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bumface
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July 24, 2014, 12:38:08 PM |
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shipping a bit later then expected is not called fraud, its called a delay
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anderl
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July 24, 2014, 12:41:13 PM |
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Hey Fiaz just announced the chip delivery!!! He just published the photo on the alpa tech site!!!
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anderl
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July 24, 2014, 12:43:35 PM |
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shipping a bit later then expected is not called fraud, its called a delay
So if Fiaz announce they are delaying shipping until end of Q4 beginning of Q1 2015 and then in December announce they are delaying until end of Q1 you are fine with it?
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vesperwillow
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July 24, 2014, 01:14:37 PM |
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shipping a bit later then expected is not called fraud, its called a delay
So if Fiaz announce they are delaying shipping until end of Q4 beginning of Q1 2015 and then in December announce they are delaying until end of Q1 you are fine with it? Of course he would, because he doesn't seem to want to face reality that there's something wrong, and they're not sharing--which goes against their promises. Unless of course, he knows something nobody else does.
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Nullu
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July 24, 2014, 01:30:46 PM |
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Hey Fiaz just announced the chip delivery!!! He just published the photo on the alpa tech site!!!
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BTC - 14kYyhhWZwSJFHAjNTtyhRVSu157nE92gF
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s1gs3gv
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Activity: 1316
Merit: 1014
ex uno plures
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July 24, 2014, 01:49:39 PM |
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bumface
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July 24, 2014, 03:00:16 PM Last edit: July 24, 2014, 03:37:32 PM by bumface |
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shipping a bit later then expected is not called fraud, its called a delay
So if Fiaz announce they are delaying shipping until end of Q4 beginning of Q1 2015 and then in December announce they are delaying until end of Q1 you are fine with it? no 2015 would not be fine, a delay within a reasonable timeframe is acceptable, and with a proper explenation with the reason
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retro72
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July 24, 2014, 04:02:48 PM |
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Question: what is speaking against paying by credit card and relying on Section 75 for protection?
1) They don't deliver in a reasonable timeframe (>2-3 months?). I could ask the CC company to refund me. 2) They go bust. Same as 1). 3) They deliver. 3a) I'm happy with the miner and keep it. 3b) Based on DSR I send the miner back within 7 days and ask for a refund. The CC company should be liable if the refund does not happen.
What am I missing?
Unfortunately Alpha were using a payment gateway (2checkout) which is a third party processor. Section 75 will only protect you if you pay DIRECTLY to Alpha: "You must also be careful when third parties are involved as a credit card company will not be liable to pay in these circumstances. A common example would be purchasing something on your credit card through an internet payment facility such as PayPal. As there is no technical direct relationship in these circumstances between the credit card company and the supplier you will not be covered by section 75."
So I wouldn't recommend this as a strategy as you would have to rely on charge backs, CC companies are not jointly liable with charge backs, they have to request a refund from the vendor's bank. If the vendor, Alpha in this case, disputes the charge back you then have a fight on your hands.
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vesperwillow
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July 24, 2014, 04:31:21 PM |
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no 2015 would not be fine, a delay within a reasonable timeframe is acceptable, and with a proper explenation with the reason
You mean like what they've owed folks for months now, and refuse to provide? Going back to their promise to not keep people in the dark for any reason, including delays, and to provide them with immediate answers which aren't vague. Good luck with that.
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retro72
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July 24, 2014, 05:16:52 PM |
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No... everyone uses a payment processor. Paypal is totally different then a merchant maker like 2co. You're fully covered under a processor like 2co, because thr money IS a payment to alpha. With paypal, you are paying paypal and paypal pays the recipient in paypal dollars.
But it is true that if Alpha disagrees with the chargeback, you will have a fight - but, it's hard to lose with a credit card chargeback if you have half a brain.
I found this about 2checkout "2Checkout (2CO) is an international third-party payment processor that, at its most basic level, allows money to be transferred from a buyer to you after a purchase is completed. Like its main competitor PayPal, 2CO is the name buyers will see if they check transactions on their credit card bill. The PCI-compliant company offers several features, including recurring billing and custom checkout.
If you’re a business that brings in a few thousand dollars per month or less, you’ll probably earn a higher discount rate from 2CO than what’s offered by standard merchant accounts. Another perk of using a third-party processor like 2CO is that you’re not held responsible for fraudulent or disputed charges, although you will have to pay a fee to 2CO for transaction disputes"
If this is the case you will not be covered under section 75 as the transaction is being processed by a third party. Section 75 only applies if you take payments via a merchant account directly through an acquirer bank. This means the bank and CC company are liable for the settlement of any disputes, not the third party processor: "If a cardholder pays for goods using a card and does not receive these goods, the card scheme will refund payment to the cardholder and reclaim this from the merchant (via the acquirer). If the merchant cannot refund the payment, say it has become insolvent, it is the acquirer who is liable for the refund."
Section 75 of the Consumer Credit Act only applies in the UK and is a very specific and powerful form of CC protection. Unlike charge back which is a voluntary scheme, section 75 is part of UK law. Unfortunately any form of third party processing renders it void, some card issuers are more lenient than others so check with your provider if you want to go down this route. Although if your bill says "2checkout" and not "Alpha Technologies" its a safe bet to assume you will not be covered under section 75
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phzi
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July 24, 2014, 05:48:22 PM |
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I found this about 2checkout "2Checkout (2CO) is an international third-party payment processor that, at its most basic level, allows money to be transferred from a buyer to you after a purchase is completed. Like its main competitor PayPal, 2CO is the name buyers will see if they check transactions on their credit card bill. The PCI-compliant company offers several features, including recurring billing and custom checkout.
If you’re a business that brings in a few thousand dollars per month or less, you’ll probably earn a higher discount rate from 2CO than what’s offered by standard merchant accounts. Another perk of using a third-party processor like 2CO is that you’re not held responsible for fraudulent or disputed charges, although you will have to pay a fee to 2CO for transaction disputes"
If this is the case you will not be covered under section 75 as the transaction is being processed by a third party. Section 75 only applies if you take payments via a merchant account directly through an acquirer bank. This means the bank and CC company are liable for the settlement of any disputes, not the third party processor: "If a cardholder pays for goods using a card and does not receive these goods, the card scheme will refund payment to the cardholder and reclaim this from the merchant (via the acquirer). If the merchant cannot refund the payment, say it has become insolvent, it is the acquirer who is liable for the refund."
Section 75 of the Consumer Credit Act only applies in the UK and is a very specific and powerful form of CC protection. Unlike charge back which is a voluntary scheme, section 75 is part of UK law. Unfortunately any form of third party processing renders it void, some card issuers are more lenient than others so check with your provider if you want to go down this route. Although if your bill says "2checkout" and not "Alpha Technologies" its a safe bet to assume you will not be covered under section 75 I stand corrected.
It's past the end of business day in the UK, and no update from Fiaz... No surprise there.
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s1gs3gv
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ex uno plures
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July 24, 2014, 05:56:47 PM |
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retro72
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July 24, 2014, 05:57:36 PM |
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It's past the end of business day in the UK, and no update from Fiaz...
No surprise there.
Don't write Fiaz off just yet. He has a habit of posting updates at 11pm + UK time as Alpha are such a professional, organised and well oiled machine
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phzi
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July 24, 2014, 06:29:16 PM |
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It's past the end of business day in the UK, and no update from Fiaz...
No surprise there.
Don't write Fiaz off just yet. He has a habit of posting updates at 11pm + UK time as Alpha are such a professional, organised and well oiled machine Quoting for truth (albiet sarcastic truth), and comedy value. =p
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Phorna
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July 24, 2014, 08:06:50 PM |
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It's past the end of business day in the UK, and no update from Fiaz...
No surprise there.
Don't write Fiaz off just yet. He has a habit of posting updates at 11pm + UK time as Alpha are such a professional, organised and well oiled machine Sorry, but you can't blame Fiaz. He was hired as a customer support manager and ended with a copywriter job.
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phzi
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July 24, 2014, 08:31:05 PM |
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It's past the end of business day in the UK, and no update from Fiaz...
No surprise there.
Don't write Fiaz off just yet. He has a habit of posting updates at 11pm + UK time as Alpha are such a professional, organised and well oiled machine Sorry, but you can't blame Fiaz. He was hired as a customer support manager and ended with a copywriter job. Nonsense, you can and SHOULD blame anyone who's an agent of the company... Fiaz speaks on behalf of Alpha-T, so he's fully culpable for their actions as far as I'm concerned.
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Phorna
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July 24, 2014, 08:45:22 PM |
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Nonsense, you can and SHOULD blame anyone who's an agent of the company... Fiaz speaks on behalf of Alpha-T, so he's fully culpable for their actions as far as I'm concerned.
Sorry for to abstract level of irony.
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phzi
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July 24, 2014, 08:47:50 PM |
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Nonsense, you can and SHOULD blame anyone who's an agent of the company... Fiaz speaks on behalf of Alpha-T, so he's fully culpable for their actions as far as I'm concerned.
Sorry for to abstract level of irony. Heh, Sarcasm is easily lost when there are so many shills.
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