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[hopenotlate]

There seems to be a delay on getting status points/betcoin points (rakeback).  They used to be updated once a day but I haven't seen any updates for any of my play over the weekend.  Any info/updates on that?

Had same issues some days ago then stopped playing because I opened two tickets:

 -  #5919 (my last reply to their generic "everything is working fine" (which clearly wasn't) 5 days ago
 and

#6217 (26th February) for what I'm still waiting a reply.

Saw they added me some status point but I also had issues with bonus chips.

Still waiting for support  .

@Betcoin Support: merge my two tickets ( in the second one I referred to the first as well)  and please give me an answer

[1715010679]

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[1715010679]

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[1715010679]

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[softstorb]

In all the online casinos I played I never lost so often in a blackjack game then on betcoin lol, whats the house edge here? 75% for the house 25% for the players?

[geoffreyqp]

In all the online casinos I played I never lost so often in a blackjack game then on betcoin lol, whats the house edge here? 75% for the house 25% for the players?

there are a couple variants. i think european has the lowest house edge? someone correct me if i'm wrong.

also how do i check my vip player status? i want to know what level i'm at.

[Betcoin.AG]

There seems to be a delay on getting status points/betcoin points (rakeback).  They used to be updated once a day but I haven't seen any updates for any of my play over the weekend.  Any info/updates on that?

Had same issues some days ago then stopped playing because I opened two tickets:

 -  #5919 (my last reply to their generic "everything is working fine" (which clearly wasn't) 5 days ago
 and

#6217 (26th February) for what I'm still waiting a reply.

Saw they added me some status point but I also had issues with bonus chips.

Still waiting for support  .

@Betcoin Support: merge my two tickets ( in the second one I referred to the first as well)  and please give me an answer

What is your username?  There was an issue with the update late last week because we are preparing to implement full rake back and status points into WPN play, however this should be fully corrected.  Bump your tickets if they have not been responded to already.  As always, we appreciate your feedback.  

Betcoin.ag VIP Player's Club.  GET YOUR SURPRISE BOX TODAY!

https://www.betcoin.ag/betcoinag-announces-new-vip-players-club-bonus-0

The Betcoin.ag VIP Player's Club features 19 levels and big rewards for casino, sports book and poker room play and includes a Daily SURPRISE BOX based on your level!



We are pleased to announce the Betcoin.ag VIP Player's Club providing you with the most rewards in the industry and a Daily SURPRISE BOX based on your level. Your rewards earn you many benefits at Betcoin and your play in the casino, sportsbook and poker room all increases your level. The VIP Player's Club can be found here: www.betcoin.ag/vip

The Levels
There are 19 VIP levels starting with Bronze III and ending with Master. Each level awards you with casino rewards which include lossback and betback, sports rewards which include lossback and betback and poker rewards which include rakeback and special tournament / promotion entry. BETBACK PAYS YOU BACK EVERYTIME YOU WAGER INSTANTLY!

How to Level Up
You level up by earning status points. Status points are earned in the casino and sportsbook with every bet placed. In the poker room status points are earned based on rake and the tournament fees. The amount of status points earned are as follows:

Casino 1 Chip Bet = 0.2 Status Points therefore 100 Chips Bet (0.1 btc) = 20 Status Points Earned

Sportsbook 1 Chip Bet = 0.1 Status Points therefore 100 Chips Bet (0.1 btc) = 10 Status Points Earned

Poker 1 Chip Rake = 6 Status Points therefore 100 Chips Raked (0.1 btc) = 600 Status Points

Rewards
Betcoin offers an industry leading amount of rewards based on your level in the VIP program including the following:

SURPRISE BOX - The Surprise Box is a random prize that a player is eligible to receive every day. The prize can be a number of things such as a Casino or Poker Bonus, Free Spins, Status Points, Betcoin Points and so on. To claim the prize a player must log into their Betcoin.ag account. The size of the prize depends on the VIP level and the higher the level the greater the prize.

Status Points - Status Points determine your VIP rewards level. Status Points are accumulative and do not reset ever. The more Status Points you earn the greater the rewards you will earn.

Betcoin Points - Betcoin Points are points that can be redeemed directly for chips or other great prizes. Betcoin Points are earned though various promotions and are used to pay out Rakeback in poker, Lossback in the sportsbook and Betback in the casino and sportsbook.

Rakeback - Rakeback is the amount of poker rake or poker tournament fees that the player gets credited back to their account. Rakeback is paid in the form of Betcoin Points.

Lossback - Lossback is the amount of losses the player gets credited back to their account in the casino and sportsbook. Lossback in the sportsbook is paid in the form of Betcoin Points. Lossback in the casino is paid through a Casino Bonus.

Betback - For every bet placed in the casino or sportsbook a percentage of that bet will be paid back to the player through a bonus in the casino and Betcoin Points in the sportsbook. The percentage paid back to the player is based in the VIP level. Betback applies to the casino and sportsbook only.

Casino Bonus - A Casino Bonus is a bonus that enables a player to play a select group of games for free. Each Casino Bonus usually has a minimum rollover requirement which must be met in order to receive the bonus chips.

Casino Free Spins - Free Spins in the casino allow a player to spin a designated slot machine for as many spins as they are awarded. Any winnings from the free spins are credited to the player's account.

Poker Tickets - Poker Tickets can be used to enter specific poker tournaments for free. 1 ticket gives a player free access to the designated tournament. A player can accumulate as many tickets as they want for a specific event and tickets can be used at any time for that specific event. You do not have to use the ticket the same day you receive it.

Where to find your status?
You can login to www.betcoin.ag, click your username in the upper right hand corner and then click profile. You will see a badge next to your name. You can also login to the poker client, casino or sportsbook click Wallet, Player's Club and Rewards Details.

VIP Player's Club Announcement Bonus
To celebrate our new VIP Player's Club we are offering a limited time 100% deposit bonus in the casino up to 1 btc. Simply deposit 0.05 btc or more, comment on this thread about what your favorite part of the bonus program is and submit a ticket at www.betcoin.ag/support with your username, amount deposited and VIP Player's Club Bonus in the subject to earn your bonus. This bonus will expire Tuesday, December 30 at 8pm EST.

Please visit the Betcoin VIP Player's Club at www.betcoin.ag/vip

Thank you for playing with us and good luck!

[CryForMeSky]

Are status points and betcoin points updated through play yesterday because both of mine are still way below what they should be and I don't want to bother support if there is still a lag on WPN's side.

[hopenotlate]

There seems to be a delay on getting status points/betcoin points (rakeback).  They used to be updated once a day but I haven't seen any updates for any of my play over the weekend.  Any info/updates on that?

Had same issues some days ago then stopped playing because I opened two tickets:

 -  #5919 (my last reply to their generic "everything is working fine" (which clearly wasn't) 5 days ago
 and

#6217 (26th February) for what I'm still waiting a reply.

Saw they added me some status point but I also had issues with bonus chips.

Still waiting for support  .

@Betcoin Support: merge my two tickets ( in the second one I referred to the first as well)  and please give me an answer

What is your username?  There was an issue with the update late last week because we are preparing to implement full rake back and status points into WPN play, however this should be fully corrected.  Bump your tickets if they have not been responded to already.  As always, we appreciate your feedback.  

I already bumped my tickets but they are still unanswered. I provided tickets numbers in this post (my nickname is linked to them) so actually you dont need me to tell you my nick.

Would you be so kind to tell support of my unanswered tickets? I'll not play again until I will be at least answered.

[Bralex]

In all the online casinos I played I never lost so often in a blackjack game then on betcoin lol, whats the house edge here? 75% for the house 25% for the players?

You know i got that with every poker site i played on that people had never had the beats they had on them but the thing is bj is just all averages as far as i know so if you have stopped playing you have probably stopped playing just before you go on the mental run. Just saying   

[PenguinFire]

Is the website down? 

[Betcoin.AG]

There seems to be a delay on getting status points/betcoin points (rakeback).  They used to be updated once a day but I haven't seen any updates for any of my play over the weekend.  Any info/updates on that?

Had same issues some days ago then stopped playing because I opened two tickets:

 -  #5919 (my last reply to their generic "everything is working fine" (which clearly wasn't) 5 days ago
 and

#6217 (26th February) for what I'm still waiting a reply.

Saw they added me some status point but I also had issues with bonus chips.

Still waiting for support  .

@Betcoin Support: merge my two tickets ( in the second one I referred to the first as well)  and please give me an answer

What is your username?  There was an issue with the update late last week because we are preparing to implement full rake back and status points into WPN play, however this should be fully corrected.  Bump your tickets if they have not been responded to already.  As always, we appreciate your feedback.  

I already bumped my tickets but they are still unanswered. I provided tickets numbers in this post (my nickname is linked to them) so actually you dont need me to tell you my nick.

Would you be so kind to tell support of my unanswered tickets? I'll not play again until I will be at least answered.

I don't have access to the tickets unfortunately, but I will message your ticket numbers to support and then provide the answers to you.  We have confirmed that everything is working well, but would like to look into your specific matter in detail. 

[Betcoin.AG]

Are status points and betcoin points updated through play yesterday because both of mine are still way below what they should be and I don't want to bother support if there is still a lag on WPN's side.

WPN play is not updated yet but will be updating programmatically this month.  We will certainly keep you posted as this is something we have been working on implementing since inception. 

[Betcoin.AG]

Is the website down? 

No the website is not down and has not been.  What are you having an issue with?

[hopenotlate]

There seems to be a delay on getting status points/betcoin points (rakeback).  They used to be updated once a day but I haven't seen any updates for any of my play over the weekend.  Any info/updates on that?

Had same issues some days ago then stopped playing because I opened two tickets:

 -  #5919 (my last reply to their generic "everything is working fine" (which clearly wasn't) 5 days ago
 and

#6217 (26th February) for what I'm still waiting a reply.

Saw they added me some status point but I also had issues with bonus chips.

Still waiting for support  .

@Betcoin Support: merge my two tickets ( in the second one I referred to the first as well)  and please give me an answer

What is your username?  There was an issue with the update late last week because we are preparing to implement full rake back and status points into WPN play, however this should be fully corrected.  Bump your tickets if they have not been responded to already.  As always, we appreciate your feedback.  

I already bumped my tickets but they are still unanswered. I provided tickets numbers in this post (my nickname is linked to them) so actually you dont need me to tell you my nick.

Would you be so kind to tell support of my unanswered tickets? I'll not play again until I will be at least answered.

I don't have access to the tickets unfortunately, but I will message your ticket numbers to support and then provide the answers to you.  We have confirmed that everything is working well, but would like to look into your specific matter in detail. 

This is exactly what I was looking for, thank you very much for your help

[btc11122]

Is the website down? 

[hopenotlate]

Is the website down? 

Here is down as well

[danjros]

I was playing in 2 SitnGos this morning and signed up for 5 more when the lobby said it was disconnected.  I was able to finish the 2 SnGs that I was in , but not able to do anything in the lobby. It was down completely for awhile. It has been a few hours now and I can log in, but nothing works when I click on it.

[danjros]

Now I am logged in, but unable to see any of the WPN tourneys or SnGs

[danjros]

Been down for 3  hours now!  Any update?

[notserp]

Been down for 3  hours now!  Any update?

looks like WPN is down because the betcoin games are running so not sure if they really know how long they will be down for.

[IsThisDutch]

Site is.. kinda up again. Framework works, but CSS is not loading. We're back in 1999

[danjros]

WPN is not down.  I have the Americas Cardroom client open(although dont have an account) and they seem to be running.  Betcoin is the only one that works for me being in MD, so this sucks if they are having major issues.