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Author Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker  (Read 363410 times)
DarkDays
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March 03, 2016, 11:18:11 PM
 #4161

Extensive review my ass...without Twichy and the others they would not have accepted to return the funds.  I was  wrong at the beginning Twichy, you were able to force them to do something they did not want to do. Congrats.

This +1,000,000.  Twitch is due a ton of credit for staying in Betcoin's ass and forcing them to do the right thing.  This horrible part of this is that if he's still banned he won't be able to get his own overraked money back.  Sad.  Betcoin needs to do the right thing and reinstate his account.  It's also sad that they won't process refunds automatically as there are a ton of people who won't see the announcement and will thus not know they need to do something to get the money that was stolen from them returned.

For people who played cash games, don't be a sucker!  You have several months to submit a claim.  If you played cash games at all and didn't use the TSR, you are 100% due money.  Get it.
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NiceSoft12
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March 05, 2016, 11:30:48 AM
 #4162

Cashier down for anyone? Goto betcoin.ag right now....

Some error..... Was in the middle of a game and sng....

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March 05, 2016, 01:06:56 PM
 #4163

Betcoin.ag site is down for me. But the client is working and I can get on the tables.
TwitchySeal
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March 05, 2016, 01:10:07 PM
 #4164

We have apologized for this before and want to apologize again. 
If you're apologizing for the bug, I don't think you really get it.


The real issue is the way you handled the situation from November 10th, when it was brought to your attention, till yesterday, almost 4 months later.

To whoever is in charge over at Betcoin, when you realize that you're taking money from your players that doesn't belong to you, you shouldn't be able to sleep until it's fixed.  You found out about this issue on November 10th, and did nothing till December 10th - that's 100x worse than the issue itself.  Why should anyone trust you?  You should be humbled by this experience, but your post seems as if you are trying to make yourself out as the hero.

When you finally realized something had to be done, this is how you began your statement:
The rake is actually programmed correctly in the system with the proper cap

Weeks later you claimed:


You went on to ignore your players for months, rewarding those who didn't complain and censored, ignored and punished those who did.  You should apologize for that.


After an extensive review, a few of our players were able to pinpoint the the rake overcharges from 10/30/15-12/9/15 and is providing refunds to players or a Daily Coin Ticket based on the following criteria.
Is this what you meant to say?  Do you really think you'll convince anyone (besides CrazyWack) that you did research and review so extensive it took 4 months?(!)

If a player played at Betcoin Poker using the 100% rakeback promo, the player will technically owe funds to Betcoin.
Is this a joke?  We get the point, you over paid players.  Had the situation been handled appropriately on November 10th, you may have an argument since it was an honest mistake.  As of November 12th, you were intentionally over-paying players, big difference.

It's very nice of you to basically give away so many daily coin tickets, I hope you didn't only do it to muffle the voices of those who are actually owed.



It's also sad that they won't process refunds automatically as there are a ton of people who won't see the announcement and will thus not know they need to do something to get the money that was stolen from them returned.

For people who played cash games, don't be a sucker!  You have several months to submit a claim.  If you played cash games at all and didn't use the TSR, you are 100% due money.  Get it.

Honestly, I doubt they have bothered figuring out how to analyze hand histories yet.  I suspect anyone that submits will receive an offer they pull out of the air.  I could be wrong though, I hope I am.

If there's anyone that is either on the fence or definitely submitting, I'd be willing to analyze your data independently to figure out if it's worth it and then to compare my results with their offer.  Would need all the hand histories and you TSRB data.  Skype is twitchyseal (never do business with me over skype without confirming its really some other way)

They unbanned me yesterday by the way.





tldr;

Twitchyseal was right, instead of apologizing betcoin is giving everyone daily coin ticket instead.

Did you read the post above lol?

They AGAIN apologized and are offering a review of your account to see if they owe you. If you actualy owe them since the 100% rakeback promo was taking place then, they will give you a poker ticket...

im more excited to not have to see all the trolling then finding a few penny's.

Hey CrazyWack, when was the FIRST time they apologized?  wtf are they even apologizing for now? 

Also why do you keep making these false statements lined with insults and never thank me for taking the time to explain to you how things work? How about a  "oops, my bad" every now and then, huh?
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March 05, 2016, 01:19:19 PM
 #4165

this site down or maintanance? I can't open it
Error
The website encountered an unexpected error. Please try again later.

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Junko
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March 05, 2016, 01:33:10 PM
 #4166

this site down or maintanance? I can't open it
Error
The website encountered an unexpected error. Please try again later.


The site is down for me also. I get this message:



I am able to log on to the client and get on the tables though.
pawel7777
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March 05, 2016, 05:13:01 PM
 #4167

this site down or maintanance? I can't open it
Error
The website encountered an unexpected error. Please try again later.


It was down, but it's now back and working fine.
Betcoin.AG
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March 05, 2016, 05:17:52 PM
 #4168

this site down or maintanance? I can't open it
Error
The website encountered an unexpected error. Please try again later.


It was down, but it's now back and working fine.

Thanks for the update.  Everything should be working perfectly now.  We are here for you anytime at www.betcoin.ag/support if you need anything. 

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March 06, 2016, 10:16:55 PM
 #4169


uki made a suggestion in the signature thread:

Not sure, if this is the right place to post it. I was wondering, if I can ask for shifting the time of the tournament that we got the free entry ticket: Betcoin Daily Coin 1 BTC GTD.
As long as the tournament starts at 2am European time I can't use the ticket. Wouldn't it be a better idea to hold the tournament say 3-4 hours earlier, that way it would be evening in Europe, afternoon in US and morning in Asia, so that more people (myself included) can participate.

It's a +1 from me too. Moving it at least 2-3 hours earlier would work great for European players. Or maybe you could just change it for one week of the month etc
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March 06, 2016, 10:31:15 PM
 #4170


uki made a suggestion in the signature thread:

Not sure, if this is the right place to post it. I was wondering, if I can ask for shifting the time of the tournament that we got the free entry ticket: Betcoin Daily Coin 1 BTC GTD.
As long as the tournament starts at 2am European time I can't use the ticket. Wouldn't it be a better idea to hold the tournament say 3-4 hours earlier, that way it would be evening in Europe, afternoon in US and morning in Asia, so that more people (myself included) can participate.

It's a +1 from me too. Moving it at least 2-3 hours earlier would work great for European players. Or maybe you could just change it for one week of the month etc

I have to agree, even though I'm in the us my work schedule does not allow me to play unless it's the weekends, and on the weekends I'm usualy with the family until later at night.

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March 06, 2016, 11:04:04 PM
 #4171

tldr;

Twitchyseal was right, instead of apologizing betcoin is giving everyone daily coin ticket instead.

Did you read the post above lol?

They AGAIN apologized and are offering a review of your account to see if they owe you. If you actualy owe them since the 100% rakeback promo was taking place then, they will give you a poker ticket...

im more excited to not have to see all the trolling then finding a few penny's.

Hey CrazyWack, are you missing my responses?

Have you trued looking at the situation objectively? If so, why would you think we are talking about pennies?

I don't mind at all if you disagree with me as long as you have a point which is somewhat logical.

It's a bit frustrating how you keep making these statements that you can't back up with any type of logic.  Several times I've taken the time to explain it to you, and it's as if you aren't interested in reality the way you ignore my response completely and eventually return with another ridiculous comment.  

Here's just one example of several:

--snip--
They are right, going threw 600,000 hands as was claimed would be next to impossible.
--snip--

My response: https://bitcointalk.org/index.php?topic=386266.msg13822874#msg13822874
wwwin
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March 07, 2016, 04:02:23 PM
 #4172

Never got the free ticket promised..Betcoin is still the same. Bullshit all around. I sent the ticket 2 days ago, never answered, never got the ticket. Live support is not live. The hell with them. Keep the freaking bonus ticket. I guess you have to kiss ass to get the ticket for the stolen rake..
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March 07, 2016, 07:55:54 PM
 #4173

Never got the free ticket promised..Betcoin is still the same. Bullshit all around. I sent the ticket 2 days ago, never answered, never got the ticket. Live support is not live. The hell with them. Keep the freaking bonus ticket. I guess you have to kiss ass to get the ticket for the stolen rake..

Says you Gatta wait up to 10days for a review of your account history.

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March 07, 2016, 09:49:03 PM
 #4174

Never got the free ticket promised..Betcoin is still the same. Bullshit all around. I sent the ticket 2 days ago, never answered, never got the ticket. Live support is not live. The hell with them. Keep the freaking bonus ticket. I guess you have to kiss ass to get the ticket for the stolen rake..

Says you Gatta wait up to 10days for a review of your account history.

Nah, I think the 10 days is if you want back money where they have to review the account. At any rate, I got the ticket today after a chat and submitting another  ticket.
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March 07, 2016, 10:11:20 PM
 #4175


Nah, I think the 10 days is if you want back money where they have to review the account. At any rate, I got the ticket today after a chat and submitting another  ticket.

We certainly apologize for the delay, there were two very similar accounts, but all appears to be handled now.  Thank you for playing with us. 

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March 08, 2016, 04:56:33 AM
 #4176


Nah, I think the 10 days is if you want back money where they have to review the account. At any rate, I got the ticket today after a chat and submitting another  ticket.

We certainly apologize for the delay, there were two very similar accounts, but all appears to be handled now.  Thank you for playing with us.  

Alright played today and finished 5th in the Coin tourny for 102.6 chips or about $43 so that was way more than I was due.
Let's call a truce, you guys appear on the right track now and I have some funds to play without having to redeposit what I withdrew during this whole mess.
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March 08, 2016, 08:11:01 AM
 #4177

Never got the free ticket promised..Betcoin is still the same. Bullshit all around. I sent the ticket 2 days ago, never answered, never got the ticket. Live support is not live. The hell with them. Keep the freaking bonus ticket. I guess you have to kiss ass to get the ticket for the stolen rake..

Says you Gatta wait up to 10days for a review of your account history.

At least Crazywack staying consistent ...


tldr;

Twitchyseal was right, instead of apologizing betcoin is giving everyone daily coin ticket instead.

Did you read the post above lol?

They AGAIN apologized and are offering a review of your account to see if they owe you. If you actualy owe them since the 100% rakeback promo was taking place then, they will give you a poker ticket...

im more excited to not have to see all the trolling then finding a few penny's.

Hey CrazyWack, are you missing my responses?

Have you trued looking at the situation objectively? If so, why would you think we are talking about pennies?

I don't mind at all if you disagree with me as long as you have a point which is somewhat logical.

It's a bit frustrating how you keep making these statements that you can't back up with any type of logic.  Several times I've taken the time to explain it to you, and it's as if you aren't interested in reality the way you ignore my response completely and eventually return with another ridiculous comment.  

Here's just one example of several:

--snip--
They are right, going threw 600,000 hands as was claimed would be next to impossible.
--snip--

My response: https://bitcointalk.org/index.php?topic=386266.msg13822874#msg13822874

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March 08, 2016, 03:14:43 PM
 #4178


Nah, I think the 10 days is if you want back money where they have to review the account. At any rate, I got the ticket today after a chat and submitting another  ticket.

We certainly apologize for the delay, there were two very similar accounts, but all appears to be handled now.  Thank you for playing with us.  

Alright played today and finished 5th in the Coin tourny for 102.6 chips or about $43 so that was way more than I was due.
Let's call a truce, you guys appear on the right track now and I have some funds to play without having to redeposit what I withdrew during this whole mess.

First of all congrats for awesome tournament results.

Also positively surprised to read you are intentioned to be back at Betcoin tables: guess Betcoin (beside a multitude of theur player) have to thank Twitchy for this as well.

On a side note: given that your are wearing your Betcoin referral link in your signature I assume you now fully support Betcoin Behaviour and ethics.

Then I'd suggest you to apply for their signature campaign so that you will still have your referral link embedded in your signature and you will also get paid for posting  Cool

Betcoin.AG
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March 08, 2016, 09:09:51 PM
 #4179


Nah, I think the 10 days is if you want back money where they have to review the account. At any rate, I got the ticket today after a chat and submitting another  ticket.

We certainly apologize for the delay, there were two very similar accounts, but all appears to be handled now.  Thank you for playing with us.  

Alright played today and finished 5th in the Coin tourny for 102.6 chips or about $43 so that was way more than I was due.
Let's call a truce, you guys appear on the right track now and I have some funds to play without having to redeposit what I withdrew during this whole mess.

Congratulations on your finish ITM.  We are certainly here for you anytime at www.betcoin.ag

Good luck on the tables!

Betcoin.AG
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March 08, 2016, 09:15:44 PM
 #4180

Congratulations to Sit & Crush Winners TA65188, DeepCraft and KrustyTheKlown.

Betcoin Poker players earn btc through the Sit and Crush Promo


You can find more information about the sit & crush promo here: https://www.betcoin.ag/bonuses/sit-and-crush

You can earn extra btc simply playing your favorite sng's in the Betcoin WPN Sit N Crush promotion.

Congratulations to TA65188 for finishing in 18th position in the sit n crush competition. We have added 1188 chips ($125) to your account.

Congratulations to DeepCraft for finishing in 95th position in the sit n crush competition. We have added 121 chips ($50) to your account.

Congratulations to KrustyTheKlown for finishing in 106th position in the sit n crush competition. We have added 121 chips ($50) to your account.


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