c-cex (OP)
Legendary
 Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
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August 30, 2016, 06:54:38 PM |
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Then its OK, its a bit confusing because in email support state "If it was not You then change Your password immediately and turn two-factor authorization on (2FA) if You haven't it by now.""
So ppl might think password is compromised, also it would be nice for a exchange to have option to change email, I learned it was a bad idea to use same email, those wanabee hacker mafia is boring as hell, when they find your email tied to crypto, their brute force hack attempt will just escalate
Yes, agree. Text already changed to "If it was not You then just ignore this message and make sure your password strong enough and not compromised. We also strongly recommend to turn two-factor authorization on (2FA) if You haven't it by now." good? |
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abrr
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August 31, 2016, 09:07:41 AM |
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i think some deposits are slow and take long time to added my balance why?
like VTA coin
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Yutikas_11920
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August 31, 2016, 10:58:15 AM |
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i think some deposits are slow and take long time to added my balance why?
like VTA coin
rue, I also get it. This is something less pleasant. and I hope that C-cex soon to fix this problem, so that the other members did not feel aggrieved over this delay |
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pcoin
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August 31, 2016, 11:20:53 AM |
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I dont have to create another thread for this but can someone tell me how long it will take for cex support team to answer a ticket?
I have created a ticket about my btc deposit that was not credited over an hour ago and nothing have been done yet despite the fact that it now has 23 confirmations on the blockchain network.
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abrr
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August 31, 2016, 12:44:53 PM |
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I dont have to create another thread for this but can someone tell me how long it will take for cex support team to answer a ticket?
I have created a ticket about my btc deposit that was not credited over an hour ago and nothing have been done yet despite the fact that it now has 23 confirmations on the blockchain network.
i have same problem  |
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IconFirm
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August 31, 2016, 12:51:25 PM |
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I dont have to create another thread for this but can someone tell me how long it will take for cex support team to answer a ticket?
I have created a ticket about my btc deposit that was not credited over an hour ago and nothing have been done yet despite the fact that it now has 23 confirmations on the blockchain network.
i have same problem 1 hour is nothing - don't worry. I've always got a reply within 8 hours from C-cex - where as I've been waiting over seven weeks for a reply from YoBit for missing deposits, missing withdrawals & locked wallets - and still am! |
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ONM
Member
Offline
Activity: 89
Merit: 10
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August 31, 2016, 08:53:34 PM |
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Made a very small (.01BTC) deposit last night. It never got added to my balance. When I saw that the coin got moved from my deposit address (into what I assume is one of general c-cex accounts), I opened a ticket asking for someone to look into it because it clearly was received by them. That ticket is now 12+ hours old and still unanswered.
Is anyone else having these issues? Seems odd that they wouldn't be able to credit such a routine transaction and that they wouldn't answer such an easy issue to look into.
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Lion BItcoin Shop
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September 01, 2016, 03:38:41 AM |
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im waiting my fch deposit 1x24hours .. now still not receive my deposit what's wrong with c-cex ?  |
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Mig-23
Legendary
Offline
Activity: 1176
Merit: 1000
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September 01, 2016, 04:10:25 AM |
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what happens with c-cex
i make deposit but still not appear yet in my balance
dev,.hope you can fix it soon
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ONM
Member
Offline
Activity: 89
Merit: 10
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September 01, 2016, 05:26:29 AM |
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So we have multiple people with deposits not showing in their balance? That's certainly not good. Has anyone here deposited successfully in the last 24 hours? Is there any other way to contact people at c-cex other than support tickets (which they haven't answered in nearly a day)?
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JUSTDLISK
Sr. Member
Offline
Activity: 457
Merit: 250
Bancor
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September 01, 2016, 07:09:15 AM |
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My ETC still hasn't been deposited after 18 hours....
I openedup a ticket
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herzogzwei
Sr. Member
Offline
Activity: 243
Merit: 250
reality overcomes
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September 01, 2016, 08:32:58 AM |
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wtf with C-CEX? is it GOXED?  No deposits for a long time! Is there any news from staff? |
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hananl1styo
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September 01, 2016, 09:21:12 AM |
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good news   edit : i test deposit 0.001 BTC, and received it. |
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c-cex (OP)
Legendary
Offline
Activity: 1498
Merit: 1001
CryptoCurrency EXchange: https://c-cex.com
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September 01, 2016, 10:45:12 AM |
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good news edit : i test deposit 0.001 BTC, and received it. Thanks  You were faster than us. Indeed, our apologies for this issue. It's already fixed and deposit engine works fine. |
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Golftech
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September 01, 2016, 11:07:32 AM |
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good news edit : i test deposit 0.001 BTC, and received it. Thanks You were faster than us. Indeed, our apologies for this issue. It's already fixed and deposit engine works fine. now we can start the trade again thanks for updating this thread i'm waiting for you to answer this complain since that they are posting it here aside from sending open ticket, glad its fixed. |
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pcoin
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September 01, 2016, 11:17:27 AM |
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I confirmed to have received my deposit into my cex account after 24 hours, the company should try to for see this type of problem in future because i lost some funds while waiting for the deposit.
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radamiel
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September 01, 2016, 11:28:49 AM |
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I have never experienced such a long time to deposit and witdrawal in c-cex
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pcoin
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September 01, 2016, 11:34:24 AM |
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I have never experienced such a long time to deposit and witdrawal in c-cex
You are lucky not to make a deposit yesterday, you would have experienced it, it all started like a short drama but i know that such things does not often happen. |
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KorDeni
Newbie
Offline
Activity: 53
Merit: 0
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September 01, 2016, 01:19:05 PM |
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