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Author Topic: C-CEX.com Trusted, Secure & Friendly Exchange Since 2013. 200+ Alts,USD,Low Fees  (Read 218780 times)
gsanjin
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December 14, 2017, 08:18:44 AM
 #2321

You know it's bad financial situation when exchange doesn't have money to upgrade their servers. Otherwise we wouldn't have "Server maintenance" message appearing every few minutes. C'mon ccex admins, fix those problems already!
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akenn123
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December 14, 2017, 10:03:59 AM
 #2322

When I withdraw HSR today, after i clicked withdraw confirmation link in email..my balance lost and no record found in history. I have created ticket 530047... please help to check

(update: The issue was resolved, although it was quite a delay, I still want to say thank you!)
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December 14, 2017, 12:45:33 PM
 #2323

C-CEX, what's happening? Do you describe the technical problem in general terms?
Cha-ap
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December 14, 2017, 01:19:07 PM
 #2324

When I withdraw HSR today, after i clicked withdraw confirmation link in email..my balance lost and no record found in history. I have created ticket 530047... please help to check


Me too, my balance is missing after i withdraw  3000 XVG, i open a support ticket
(530097) please check

I love VERGE
c-cex
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December 14, 2017, 02:34:59 PM
 #2325

coldmoist, undead93, gsanjin, akenn123 - your all tickets and issues were resolved. We serve all tickets.

CryptoCurrency EXchange: https://c-cex.com
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December 14, 2017, 02:42:31 PM
 #2326

C-CEX holidays vacations!

From December, 20 till approximately January 20 we will switch to "limited service" mode for New Year vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before December, 20. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after January, 20. We may resume normal service earlier.

Happy upcoming holidays!!!

CryptoCurrency EXchange: https://c-cex.com
akenn123
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December 14, 2017, 03:10:13 PM
 #2327

coldmoist, undead93, gsanjin, akenn123 - your all tickets and issues were resolved. We serve all tickets.

Yes, I see it, thank you very much. No words can express my gratitude!!!
Cha-ap
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December 14, 2017, 03:12:32 PM
 #2328

Please resolve  ticket 530097  missing balance

I love VERGE
gabomj13
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December 14, 2017, 03:49:08 PM
 #2329

Hi,

Please solve ticket 493134.

Thank you!
sensona
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December 14, 2017, 04:44:12 PM
 #2330

Please fix my ticket

530148

Thank you very much
ddreigon
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December 14, 2017, 05:21:40 PM
 #2331

When I withdraw HSR today, after i clicked withdraw confirmation link in email..my balance lost and no record found in history. I have created ticket 530047... please help to check


Me too, my balance is missing after i withdraw  3000 XVG, i open a support ticket
(530097) please check

Me too, after requesting a DOGE withdrawal today and clicking at the confirmation link, my balance lost, but the transaction never come throught and there is no record found in history. Please check ticket 530133. Thank you.
bulak22
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December 14, 2017, 06:40:10 PM
 #2332

hi.. i just want to share my experience in c-cex. in December 8, i deposit BTC & bought LTC. i have existing XBY coins as well in my account & i log-out.
After a couple of hours, i signed in again & unfortunately my balance went to zero.
i check the transactions & there were tradings that have been done but no withdrawals.

i check with the support team but their answer is not clear., they just ask me to check if there were history of withdrawals
i didnt received any emails for withdrawals or trading.

Can someone help me to understand what has happened?
is doing trading possible to transfer balances?
 
Hope someone can help... thank you
bulak22
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December 14, 2017, 06:50:54 PM
 #2333

Helo i have another problem with C-CEX.com

Yesterday at 18:20 i have transfered ZCASH and BTC from HitBTC and Bittrex walets to C-CEX.COM . At 19:30 i tryed to sell ZCASH and this moment i saw what web page is on maintenence wait 15-20 minutres.  After i loged back at 20:00 i saw balance 0.0326 usd whats all i have!!!     When i opened my wallets hystory i saw this.

2017-11-20 19:40:48   Transaction   +0.00362323 USD   -0.5951618 CTC   Sell 0.5951618 CTC for 0.00363049 -0.2% USD (rates: 163.93442623 / 0.0061)
2017-11-20 19:40:44   Transaction   +0.5951618 CTC   -0.5426826 USD   Buy 0.59635451 -0.2% CTC for 0.5426826 USD (rates: 0.91 / 1.0989011)
2017-11-20 19:40:41   Transaction   +0.54268259 USD   -89.14264485 CTC   Sell 89.14264485 CTC for 0.54377013 -0.2% USD (rates: 163.93442623 / 0.0061)
2017-11-20 19:40:36   Transaction   +89.14264485 CTC   -81.28237155 USD   Buy 89.32128742 -0.2% CTC for 81.28237155 USD (rates: 0.91 / 1.0989011)
2017-11-20 19:40:26   Transaction   +43.46681126 USD   -0.00525379 BTC   Sell 0.00525379 BTC for 43.5539191 -0.2% USD (rates: 0.00012063 / 8290)
2017-11-20 19:40:19   Transaction   +26.5279378 USD   -0.0889 ZEC   Sell 0.0889 ZEC for 26.5811 -0.2% USD (rates: 0.00334448 / 299)

2017-11-20 19:25:01   Deposit   +0.0889 ZEC   0.0889 ZEC (f727045383515f7c1474b863685c1d1ba88e087018f4f91b19d3d401c70efcf9) (vout 0)
2017-11-20 18:25:01   Deposit   +0.00525379 BTC   0.00525379 BTC (b02e0e76e0b2437f6c6b7ca01833e853358880ce8dd29c243854b150e4df1717) (vout 80)

I have not did this selling and buying transactions.  I have lsed more when 80 usd...   Last week when i registred i didnt made 2 factor authentication. Other people can so easy cheat acc? Or it was made by C-CEX team.

When i wrote a leeter to support answear was. It is my problem all was done by me.


this is exactly what happen to my account... have you able to get back your funds?
i still didnt get a clear answer for this & still not getting back my funds..
aikida3k
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December 14, 2017, 09:25:25 PM
 #2334

C-CEX holidays vacations!

From December, 20 till approximately January 20 we will switch to "limited service" mode for New Year vacations.

We will: provide trading service, API trading service, C-CEX codes creation and redeeming, fiat deposits and withdrawals.
We will not: provide all cryptocoin and tokens deposits and withdrawals, support ticket service.

If you need your cryptocurrency to trade here or elsewhere during "limited service" period - please, deposit or withdraw it before December, 20. Please, do not send any deposits during "limited service" period as they will not be posted to balances.

We will resume normal service after January, 20. We may resume normal service earlier.

Happy upcoming holidays!!!

You're saying no deposits, so not even new bitcoin deposits will be accepted to initiate new trades?  And withdrawals of cryptocurrencies must be done before December 20?
sensona
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December 14, 2017, 11:04:04 PM
 #2335

When I withdraw HSR today, after i clicked withdraw confirmation link in email..my balance lost and no record found in history. I have created ticket 530047... please help to check


Me too, my balance is missing after i withdraw  3000 XVG, i open a support ticket
(530097) please check

Me too, after requesting a DOGE withdrawal today and clicking at the confirmation link, my balance lost, but the transaction never come throught and there is no record found in history. Please check ticket 530133. Thank you.

My withdrawal confirm and get these in my history
0xd33789c02afd0e31637acf57eabcc548ced21f1d1eaa1a69632676a94c0eafd2
0x5d26f9bc1b8b02cc242cdbc6e8b8260fc7dee7e0dcaf7f71241d79814a9b31b0

But nothing in etherscan

and most important c-cex is gonna close in 20 dec omg!

Very good news


Please quickly solve

sensona
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December 14, 2017, 11:30:34 PM
 #2336

Hopefully not fly like a nicehacked!  Cool
Cha-ap
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December 15, 2017, 02:15:24 AM
 #2337

Hopefully not fly like a nicehacked!  Cool


Hopefully not bcoz if that happen That would be the end of my crypto days. Sad

I love VERGE
RUSH1709
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December 15, 2017, 02:16:26 AM
 #2338

Please check my Ticket ID : 530252
My ETH withdrawal not found in ethereum block explorer.
Tx ID invalid. Many are complaining about these issues.
How can your customers will satisfied with your service ?
Fix this. I lost thousand dollars if you not solving this problem.
sensona
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December 15, 2017, 02:45:48 AM
 #2339

Please check my Ticket ID : 530252
My ETH withdrawal not found in ethereum block explorer.
Tx ID invalid. Many are complaining about these issues.
How can your customers will satisfied with your service ?
Fix this. I lost thousand dollars if you not solving this problem.

same here and it's gonna close in 20 dec  Shocked

smells bad here
RUSH1709
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December 15, 2017, 02:56:49 AM
 #2340

Please check my Ticket ID : 530252
My ETH withdrawal not found in ethereum block explorer.
Tx ID invalid. Many are complaining about these issues.
How can your customers will satisfied with your service ?
Fix this. I lost thousand dollars if you not solving this problem.

same here and it's gonna close in 20 dec  Shocked

smells bad here

Hope they will fix this issues before that. Lets make ticket for some other same issues.
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