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KGambler
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March 13, 2014, 04:34:30 AM |
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It seems the issue right now is with 7.67BTC. We'd need more info from both of you on what happened with that amount of money. He said you guys stiffed him on it, which is inconclusive, you claim you mistakenly overpaid him a bonus and then took it out. Is that the discrepancy that he's talking about?
Yes, that is exactly the issue. I will write up cliff notes of what happened now. |
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KGambler
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March 13, 2014, 04:40:42 AM |
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I first deposited Sept 30. Back then they were a new book and were giving 5 BTC bonuses at various times. The last bonus I received was in early October. My math shows that I received 15 BTC in bonuses, and that is how I remember it. Keep in mind BTC was at around $120 at that time.
I had no problems until JANUARY 7th (with BTC at about $1K) when I requested a payout of 16 BTC. I didn't hear back, which was weird. So a couple of days later I emailed them asking about my withdrawal. They replied that I had received over 30 BTC in bonuses in error.
After a whole lot of emails, PMs and phone calls, they paid me 20 BTC of my 27.67 BTC balance.
Longer cliffs coming...
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KGambler
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March 13, 2014, 04:44:09 AM |
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TL;DR cliff notes:
- First deposited to Betcoin Sports back on Sep 30
- Made last deposit to Betcoin Sports in November. My last bonus received was in early October. In this time period, btc were worth less than $130 and Betcoin was occasionally giving out 5 btc bonuses. I received a few bonuses in this time period (by my math, three 5 btc bonuses but they won't give me the records)
- Won a lot of btc betting sports and was occasionally taking withdrawals
- Jan 7th at noon EST, with about 24 btc in my account, I requested a cashout of 16 btc (I kept betting in the following week and won another 4 BTC or so)
- Night of Jan 8th, 33 hours later, I still had not heard back. I wrote an email asking if something went wrong with the cashout. Betcoin responded that my account was under investigation for receiving too many bonuses due to an error on their end. They said that I had received over 30 btc of bonuses in error. I did not think I had even received 30 btc in bonuses over the life of my account and told them so.
- They have since paid me 20 btc but say they won't pay the final 7.67 btc in my account because the bonuses were given in error.
- First they said I had received over 30 btc of bonuses in error. Then they said I had received a total of 40 btc in bonuses and that this was 25 btc more than I should have received. Then they said I had received a total of 20 btc in bonuses. Now they say I have received a total of 25 btc worth of bonuses. Yes, this is all in the correspondence. I went back and looked through my account and my math shows that I received only 15 btc worth of bonuses (keep in mind all of the bonuses were received in October, when bitcoin was under $130). It is possible I am missing something because they won't provide the full records for my account. I could only go back to October 21. All of my bonuses were received before that date. The last one was probably received October 6th. I came up with the 15 btc in bonuses by analysing my deposits, my withdrawals, my betting winnings and my final balance. My sports bet winnings accounted for everything except like 14.x btc.
- Months later, with btc at about $900, they were informing me that they were revoking an amount of bonuses that I was certain I hadn't even ever received. I could only go back 12 weeks in my account history so I asked them for my entire account history so that I could verify the amount of bonuses I had received. They twice told me they would send me this history but I have still not received it.
- I contacted Alan Karre of bitcoincasinopro.com because at the time he was active on BitCoinTalk forum and he was an affiliate of BetCoinSports. He said that Betcoin would agree with him being a binding mediator if I would also agree. I agreed. A few days later, Alan disappeared. He does not post on BitCoinTalk. He does not respond to emails. Based on his final posts on BitCoinTalk, I am guessing he received legal advice to cease and desist with his business, although the website is still there.
- I then contacted Raiders from Peep's Place and asked if he could look into it since he was starting to rate BTC sportsbooks on BitCoinTalk. He agreed to contact them. Betcoin told him that they never agreed to Alan Karre as a binding mediator. I don't know if this is true. Again, Alan is no longer responding to PMs or emails, and he doesn't post anymore. They told Raiders that they would send him my transaction logs. They lied. Raiders said he can't really mediate disputes, that he is just giving ratings not acting as an arbitrator.
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Betcoin.AG
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March 13, 2014, 04:44:31 AM |
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Whatever the community decides within reason we shall abide by?
The amount someone has won and you have paid is irrelevant. That's what you are supposed to do. It seems the issue right now is with 7.67 BTC. We'd need more info from both of you on what happened with that amount of money. He said you guys stiffed him on it, which is inconclusive, you claim you mistakenly overpaid him a bonus and then took it out. Is that the discrepancy that he's talking about? ve The only reason that point was relevant is because KGambler made it seem as though he won big and was never paid, that simply is not true. Yes, the issue is with the 7.67 bonus. He states we gave him 15 in bonuses, whether or not it was 15 or 25 anything over 5 btc was given in error. We would like to receive the communities thoughts and comments on this and whatever the community decides we will abide by. Thank you. |
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KGambler
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March 13, 2014, 04:53:28 AM |
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anything over 5 btc was given in error.
You should explain what you mean by this. I know the whole story and even I have no idea what you are talking about. How could I only have been eligible for 5 BTC in bonuses? This is all happened about 5 months ago. Surely you have long time customers who know this is not true. Whatever rules you have now don't apply retro-actively to October of 2013. |
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FUR11
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FURring bitcoin up since 1762
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March 13, 2014, 04:54:25 AM |
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Whatever the community decides within reason we shall abide by?
The amount someone has won and you have paid is irrelevant. That's what you are supposed to do. It seems the issue right now is with 7.67 BTC. We'd need more info from both of you on what happened with that amount of money. He said you guys stiffed him on it, which is inconclusive, you claim you mistakenly overpaid him a bonus and then took it out. Is that the discrepancy that he's talking about? ve The only reason that point was relevant is because KGambler made it seem as though he won big and was never paid, that simply is not true. Yes, the issue is with the 7.67 bonus. He states we gave him 15 in bonuses, whether or not it was 15 or 25 anything over 5 btc was given in error. We would like to receive the communities thoughts and comments on this and whatever the community decides we will abide by. Thank you. So are you saying that you gave him too many bonus' and then withheld his balance some time later? How much later was it? A day? A week? A month? How was it that you gave him too much in bonus'? A website error? Did he exploit a loophole somewhere? How did you notice it? Did other accounts also receive to much in bonus'? Was it clear that the bonus amount was too large (ie do you have a deal where you say deposit 5 BTC and get a 1 BTC bonus, and instead of giving him 1 BTC you accidently gave him 5 BTC)? Is there a transaction ledger that would show this (obviously you would both need to agree to show his transaction ledger publicly)? Does he have access to this ledger? |
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Betcoin.AG
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March 13, 2014, 04:57:23 AM |
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anything over 5 btc was given in error.
You should explain what you mean by this. I know the whole story and even I have no idea what you are talking about. How could I only have been eligible for 5 BTC in bonuses? This is all happened about 5 months ago. Surely you have long time customers who know this is not true. Whatever rules you have now don't apply retro-actively to October of 2013. KGambler as so many businesses in this situation must do for a variety of reasons, we now turn to you and ask what would you like us to do? You say we have given you 15 btc in bonuses, and to that we say anything over 5 btc in bonuses would have been in error, but we did give it to you therefore it was our error. What would you like us to do? We won't resort to name calling, profanity or anything of that sort. We made errors in our bonuses and though many of our other players understood and were fine, you seek an alternate resolution and that is fine. We continue to learn everyday, improve and deliver a very good product that a couple thousand people enjoy everyday. We are not going anywhere and this won't be the last time we are attacked but we will always do what is right. What would you like us to do to resolve this matter? |
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Legions36
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March 13, 2014, 04:57:53 AM |
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I first deposited Sept 30. Back then they were a new book and were giving 5 BTC bonuses at various times. The last bonus I received was in early October. My math shows that I received 15 BTC in bonuses, and that is how I remember it. Keep in mind BTC was at around $120 at that time.
I had no problems until JANUARY 7th (with BTC at about $1K) when I requested a payout of 16 BTC. I didn't hear back, which was weird. So a couple of days later I emailed them asking about my withdrawal. They replied that I had received over 30 BTC in bonuses in error.
After a whole lot of emails, PMs and phone calls, they paid me 20 BTC of my 27.67 BTC balance.
Longer cliffs coming...
All I have to say is if KGambler says these guys stiffed him out of money u better be sure that they did, he will not lie about a book from seeing him around. Everyone here needs too know that he is a well respected poster in various other forums including SBR, which I have known who he is for quite a few years now probably at least 3-4. I have never seen him once bad mouth a book for no reason. U can go to SBR and check my name out same name as here and see how many years I have been there and how much I do in that forum. Sorry KGambler that this crappy book is pulling a fast one on u. Guys do not be fooled by that book. |
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Legions36
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March 13, 2014, 05:00:47 AM |
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anything over 5 btc was given in error.
You should explain what you mean by this. I know the whole story and even I have no idea what you are talking about. How could I only have been eligible for 5 BTC in bonuses? This is all happened about 5 months ago. Surely you have long time customers who know this is not true. Whatever rules you have now don't apply retro-actively to October of 2013. KGambler as so many businesses in this situation must do for a variety of reasons, we now turn to you and ask what would you like us to do? You say we have given you 15 btc in bonuses, and to that we say anything over 5 btc in bonuses would have been in error, but we did give it to you therefore it was our error. What would you like us to do? We won't resort to name calling, profanity or anything of that sort. We made errors in our bonuses and though many of our other players understood and were fine, you seek an alternate resolution and that is fine. We continue to learn everyday, improve and deliver a very good product that a couple thousand people enjoy everyday. We are not going anywhere and this won't be the last time we are attacked but we will always do what is right. What would you like us to do to resolve this matter? Just pay him his money is what u should do. I was going to deposit and play with u but given I know who KGambler is in other forums I go by what he is saying to be truthful, this guy u are messing with is not just any random person. Next time when u guys get beat to bad by someone cut them off instead of taking there action and then now your in this position. |
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FUR11
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FURring bitcoin up since 1762
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March 13, 2014, 05:01:37 AM |
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anything over 5 btc was given in error.
You should explain what you mean by this. I know the whole story and even I have no idea what you are talking about. How could I only have been eligible for 5 BTC in bonuses? This is all happened about 5 months ago. Surely you have long time customers who know this is not true. Whatever rules you have now don't apply retro-actively to October of 2013. KGambler as so many businesses in this situation must do for a variety of reasons, we now turn to you and ask what would you like us to do? You say we have given you 15 btc in bonuses, and to that we say anything over 5 btc in bonuses would have been in error, but we did give it to you therefore it was our error. What would you like us to do? We won't resort to name calling, profanity or anything of that sort. We made errors in our bonuses and though many of our other players understood and were fine, you seek an alternate resolution and that is fine. We continue to learn everyday, improve and deliver a very good product that a couple thousand people enjoy everyday. We are not going anywhere and this won't be the last time we are attacked but we will always do what is right. What would you like us to do to resolve this matter? Just pay him his money is what u should do. Yeah it's pretty obvious that he wants the 7.67 BTC that he (and I think you) are claiming to be withholding from his account. |
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Betcoin.AG
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March 13, 2014, 05:04:54 AM |
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anything over 5 btc was given in error.
You should explain what you mean by this. I know the whole story and even I have no idea what you are talking about. How could I only have been eligible for 5 BTC in bonuses? This is all happened about 5 months ago. Surely you have long time customers who know this is not true. Whatever rules you have now don't apply retro-actively to October of 2013. KGambler as so many businesses in this situation must do for a variety of reasons, we now turn to you and ask what would you like us to do? You say we have given you 15 btc in bonuses, and to that we say anything over 5 btc in bonuses would have been in error, but we did give it to you therefore it was our error. What would you like us to do? We won't resort to name calling, profanity or anything of that sort. We made errors in our bonuses and though many of our other players understood and were fine, you seek an alternate resolution and that is fine. We continue to learn everyday, improve and deliver a very good product that a couple thousand people enjoy everyday. We are not going anywhere and this won't be the last time we are attacked but we will always do what is right. What would you like us to do to resolve this matter? Just pay him his money is what u should do. Yeah it's pretty obvious that he wants the 7.67 BTC that he (and I think you) are claiming to be withholding from his account. KGambler, please send us your address for payment of the btc. This has been a tremendous learning experience for all of us and we appreciate everyone's responses. |
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Rating Place (OP)
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March 13, 2014, 07:02:28 AM |
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Thanks to all for their input in the KGambler/Betcoin case.
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Sindelar1938
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March 13, 2014, 07:13:28 AM |
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Bitbook shutting down is kind of sad
Liked their initial UI/Ux actually
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Rating Place (OP)
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March 13, 2014, 07:19:52 AM |
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Raiders said he can't really mediate disputes, that he is just giving ratings not acting as an arbitrator.
We will look into all complaints but do not want to be involved in arbitration since it would be detrimental to an unbiased rating system. The community is making decisions, not Peeps Place. |
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golfprojosh
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March 13, 2014, 10:48:05 AM |
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coinbet goes down and not a single post anywhere about it? and you rate them a 'b'? what is going on???
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Melen
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March 13, 2014, 12:16:20 PM |
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They have the slickest site by far.
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March 13, 2014, 04:17:07 PM |
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coinbet goes down and not a single post anywhere about it? and you rate them a 'b'? what is going on???
oinBetNow
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Ignore
Re: Coinbet??
Today at 02:24:14 PM
Reply with quote #8
GolfPro:
I am top level management, I assure you we are not going down! We are making improvements that you'll love! Give it a few more hours at most. We may be live within the hour.
Rest assured, WE ARE MAKING IMPROVEMENTS! In fact with the BitBook shutdown, we are prepared to onboard all of their displaced players, and felt this was the perfect time to make our improvements to the site.
FYI: There may be a lag on U.S. Data feeds, so NBA lines etc, may not be available immediately, but of course they will be up soon. We wont keep the site down, waiting for our feeds. |
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nscala1
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March 14, 2014, 06:51:27 AM |
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Hello all, I bet on nitrogen sports but have 2 BTC limits. Now that bit book closed, which sites are reliable that offer high limits. I heard about btcsportsmatch.eu but it got a D rating. Is that site not safe?
Second of all, I was going to do a deposit of 20 BTC to sbobitcoin.com until the person in live chat told me they only have 1 Deposit address for everyone and it has 105 BTC received lifetime in it. But yet they take bets for 20-30 BTC.
Can someone help me find a reliable site with high limits.
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Rating Place (OP)
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March 14, 2014, 07:21:04 AM |
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Hello all, I bet on nitrogen sports but have 2 BTC limits. Now that bit book closed, which sites are reliable that offer high limits. I heard about btcsportsmatch.eu but it got a D rating. Is that site not safe?
Second of all, I was going to do a deposit of 20 BTC to sbobitcoin.com until the person in live chat told me they only have 1 Deposit address for everyone and it has 105 BTC received lifetime in it. But yet they take bets for 20-30 BTC.
Can someone help me find a reliable site with high limits.
I think there was some type misunderstanding with SBOBitcoin. They have reserve wallets. You shouldn't run into any problems. |
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DirectBet
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March 14, 2014, 07:22:10 AM |
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Hello all, I bet on nitrogen sports but have 2 BTC limits. Now that bit book closed, which sites are reliable that offer high limits. I heard about btcsportsmatch.eu but it got a D rating. Is that site not safe?
Second of all, I was going to do a deposit of 20 BTC to sbobitcoin.com until the person in live chat told me they only have 1 Deposit address for everyone and it has 105 BTC received lifetime in it. But yet they take bets for 20-30 BTC.
Can someone help me find a reliable site with high limits.
DirectBet lets you win up to approx. 7.8 BTC in net profit per bet, so if for example the bet decimal odds is 1.5, you can bet up to approx. 15.5 BTC. For the high stakes bettors, we run a VIP program where you can earn up to 1 BTC reward every month. BTW, starting next month we will significantly increase the monthly rewards. As for safety, we currently offer the safest Bitcoin sports betting out there as we keep your Bitcoins during the lifetime of the bet only. There is no "Account" and we don't take long term deposits. Bets settle automatically within minutes of the event completion and your winnings are sent back directly to your Bitcoin wallet. We have a perfectly clean track record. Check out our thread here : https://bitcointalk.org/index.php?topic=393147.0 |
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