CoinMarket.io | New, self-moderated support and news thread.

[thalia]

yes hi my username is: athens

 i have deposited usd-e coins yesterday been about 20 hours now and i still have not received them can someone help me ??

GKx2ZE3oPsJmX5DC9kmARJXQ3JshaVW7zC

IF ANYONE ON THIS THREAD HAS ACTUALLY GOT A RESPONSE FROM THIS SITE PLEASE PM ME LET ME KNOW THANKS MUCH APPRECIATED

[mountainlion]

Been waiting for a smartcoin deposit for like 12 hrs now. Could you look into it. My wallet:

ST23qz8XiUKUafy1PTS6GxPMPZFJ8scVTv

Thanks!

[mkantoniazzi]

Hi

Just thought I would say that I'm loving the Website, great work! Very quick and easy to use.

Looking forward to see any changes that are made to the site as I will continue to use it.

Thanks for the great work!

[sandk]

hi,

I've been waiting for this one NOBLE deposit for >10hrs so far. my wallet: 9domoKDw5KCR3JBEmjBHwujipYnQZbHBAj
Other deposits worked fine.

thanks for the great work!

[asdlolciterquit]

how much is the fee for withdraw btc??

any help?

[devnull32]

Hi,

My SMC deposit has been pending for over 12 hours despite having 1009 confirmations so far.
TRX-ID: fd8b0be7d4138a6152926db322694d06b94cde99f4c6e449d76a015eeb265655
http://altexplorer.net/tx/fd8b0be7d4138a6152926db322694d06b94cde99f4c6e449d76a015eeb265655

My deposit address: SQ2vUjrfxswA4C5tf64C7XAvtUDw3tcEmU
Other deposits work fine.

Great exchange btw, superb work!

[coin5l1]

Hi,

My SMC deposit has been pending for over 12 hours despite having 1009 confirmations so far.
TRX-ID: fd8b0be7d4138a6152926db322694d06b94cde99f4c6e449d76a015eeb265655
http://altexplorer.net/tx/fd8b0be7d4138a6152926db322694d06b94cde99f4c6e449d76a015eeb265655

My deposit address: SQ2vUjrfxswA4C5tf64C7XAvtUDw3tcEmU
Other deposits work fine.

Great exchange btw, superb work!

My SMC balance also isn't showing up
Transaction ID: 384b8adf8ef0e86294d5d361e600d19e4d9c27a9cf870ab6b62b1a0f1d3b32ea

[cyrilbf]

hello I have a transfer that blocks in pending.
while another bank in the same currency (UTC) are confirmed but the  transfer following remains and still pending.

Thank you for helping me.

Net amount: -2.065059 UTC
Transaction ID: 896eabd175766f8711a582669e60dbb8385806c6e719d2c27a1a2cc55da670a5

[C30D42011]

Hello

On my Karm coin wallet is a transaction still pending since 07.02.2014 17:15

Please can you Take a look on it?

Here are the transaction details:

Status: 1784 confirmations
Date: 07.02.2014 17:15
To: KFCDC2BKsAvZ66g6d6izu29y8zLcXd3qnG
Debit: -1292107.00 KARM
Net amount: -1292107.00 KARM
Transaction ID: 6c8dbf1cfe754bbd5107492915ebcb6c2929714fbeb694a4e7b1f84c989bc4c3


Thanks for Solving

[mamaie]

Hello,
I have withdraw some BTC from my account , and on blockchain it say's transaction not found
https://blockchain.info/tx/8df632cc97dbc76d74075e705b58f5223a2c5a0ff3726d3ec578fcf78407749b

Withdraw request confirmed! 8df632cc97dbc76d74075e705b58f5223a2c5a0ff3726d3ec578fcf78407749b

My BTC address is : 1PohTGZhkfQHicbBCu8XFhTgLiDuH3Tv7U

Thank you

[coinmarket.io]

still locked out , any developements???

We did not get your response via PM. Because the account youre talking about has a quite large BTC balance,
we cannot just send a password without knowing who you are for real. Can you authorize yoruself by sending an email to support@coinmarket.io?
BTW, does your computer accept cookies from coinmarket.io? The login system is one of the easiest things to program, we have no issue there.

[coinmarket.io]

Hello,
I have withdraw some BTC from my account , and on blockchain it say's transaction not found
https://blockchain.info/tx/8df632cc97dbc76d74075e705b58f5223a2c5a0ff3726d3ec578fcf78407749b

Withdraw request confirmed! 8df632cc97dbc76d74075e705b58f5223a2c5a0ff3726d3ec578fcf78407749b

My BTC address is : 1PohTGZhkfQHicbBCu8XFhTgLiDuH3Tv7U

Thank you

Patience is key. It sometimes (rarely) takes an hour to be seen on the blockchain due to the nature of how the network works.

[batesresearch]

How long for SMC to be confirmed, I deposited 50 SMC with TX ID: f71dd550dcbb4a485223676aaffa58930e3f44fede29e8c460ca7efe4c95bfb4

[coinmarket.io]

Please let me know if you can see what went wrong and if it's possible to fix. Thanks.

Unfortunately there is nothing you can do if you sent to an address you do not control. The blockchain has proof of the coins moving, thats it for us.

[coinmarket.io]

HI，

My ID is:robinf

I withdrawed leafcoin from coinmarket.io account to a cryptsy.com account. But the state has always been unconfirmed. Please help to deal with. Thanks!

Timestamp:Wed Feb 05 2014 07:47:54
Amount:4308381.18986842
Coin:LEAF
Requester IP:116.7.150.150
Status:pending

Have you used an exhanege before? Please confirm the withdrawal via e-mail.

[coinmarket.io]

I AM WAITING TWO DAYS FOR A RESPONSE FROM THIS SITE ABOUT MY DEPOSIT AND I STILL HAVE YET TO HEAR ANYTHING FROM THEM IS THIS SITE A SCAM DID I JUST LOOSE MY DEPOSIT? CAN SOMEONE RESPOND I HOPE THIS IS NOT A SCAM AND IF IT IS I WOULD URGE ANYONE LOOKING TO TRADE HERE TO BE VERY CAREFUL CAUSE I HAVE MADE A NICE DEPOSIT AND LOST IT NOBODY IS WILLING TO HELP ME OUT WITH THIS MATTER HAVE LEFT MY ADDRESS AND USERNAME AND STILL NOTHING

Maybe you would get some support if youd learn how to communicate. The site has 1000+ users with 5000+ btc in volume and over 25,000 withdrawals. Scam?
What to you expect, instant support to all issues? We are not your bank or Pokerstars. You can wait anywhere from 48 hours to 2 weeks for support on other exchanges.

Edit: issue solved

[coinmarket.io]

Hi!

Can you look my pending withdrawal please!??
I have withdrawal 48.31815354 VTC to VnENzWn44cLkmZtsXsJq3MFMKNFBRVFAtV like 13 hours ago and still pending, help please!!!
Transaction id: cf9aefc84846a9aafc0fc8d81aa705831db8364a4a5b9dd906f4059a84aede3b

Just help me to cancel this withdrawal!!!!!

My username was markson

Thanks you and hope its gonna be big!!:)

It was sent a long time ago. You cannot cancel it if you have a transaction id... Restart your wallet if you dont see the coins.

[coinmarket.io]

Resolved all stuck-deposit support requests from overnight. Processed all support requests.
Updated KARM daemon to the latest version. Deleted 10-20 solved issue posts.

[coinmarket.io]

This is the first issue I have had with your exchange and it just happens to be the largest amount I have deposited as well......

2/6/14 at 12:20 PM Mtn time i deposited approximately 41k USDE. I have waited over 24hrs before starting to panic a little as I do not see the amount of USDE even pending in my wallet.

Username: ktmracing03

thank you in advance, and thank you for the great exchange.

HEY MAN HAVE YOU RECEIVED YOUR USD-E YET??

Yes he has, and you did aswell! Next time provide your username with a support request.
WE CANNOT GUESS YOUR USERNAME FROM YOUR COMMUNICATION/TYPEWRITING SKILLS.

[batesresearch]

Received, Ace.