TwitchySeal
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March 23, 2018, 10:02:03 PM Last edit: March 23, 2018, 10:13:57 PM by TwitchySeal |
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Hi, This is the latest response we received from our platform provider-
"I have never heard back from the player.
We do not have information about Result and Secret of the game round of this player. He calculated the hash incorrectly , that's why the results in the end do not match. This is a one time case that happened as a result of the incorrect actions of the player."
Pretty ridiculous to imply you don't have logs of every wager made...I'm sure it's not true. Here, I'll help you find it. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.gyazo.com%2Ff9814342f4b15d782fd7f20e6eee2418.png&t=665&c=QK9o-lfhWHer9Q) Go through the logs and look for the point where the players mltc balance was exactly 11038.32960 . If there a multiple instances of this, look for the one where dealer won with AsQh You can't change the player seed after the hand and before you verify outcome. I don't see how it would be possible for the verification to fail if it wasn't a problem on your end.
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D2Hammer
Newbie
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Activity: 18
Merit: 1
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March 25, 2018, 05:14:42 PM |
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Hi BetChain,
I played the first time today on your site, was very lucky, managed to fullfill the welcome bonus and made a withdraw of 0,19 BTC. Was so happy, but...after that, I received a mail from your support team asking for a ID and a selfie (holding my ID).
I never had to provide my ID to any other BTC Casino before but the selfie thing is just ridiculous. Just read the whole thread and you wrote, that it's needed for no-deposit bonuses, but I don't claimed a no-deposit bonus.
What's next? A video verficiation? I don't get it - it's possible to register and deposit without providing any personal information, but when it comes to withdrawal you want all the details and a proove of that. So where is the benefit for playing with BTC?
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TwitchySeal
Legendary
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Activity: 2632
Merit: 2052
Join the world-leading crypto sportsbook NOW!
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 25, 2018, 10:22:52 PM |
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Hi BetChain,
I played the first time today on your site, was very lucky, managed to fullfill the welcome bonus and made a withdraw of 0,19 BTC. Was so happy, but...after that, I received a mail from your support team asking for a ID and a selfie (holding my ID).
I never had to provide my ID to any other BTC Casino before but the selfie thing is just ridiculous. Just read the whole thread and you wrote, that it's needed for no-deposit bonuses, but I don't claimed a no-deposit bonus.
What's next? A video verficiation? I don't get it - it's possible to register and deposit without providing any personal information, but when it comes to withdrawal you want all the details and a proove of that. So where is the benefit for playing with BTC?
Was it a deposit bonus or a no deposit bonus? I assume it was all crypto and no actual banking. Regardless, it's pathetic that Betchain requires personal information and doesn't make it abundantly clear before offering any type of bonus. They will tell you that it's required by their regulators, but it's not - or at least they aren't able to prove that it is.
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 26, 2018, 02:54:26 PM |
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Hi, Our Terms and Conditions state clearly the following-
By accepting the Terms and/or registering to use the Website you hereby agree that we shall be entitled to conduct any and all identification searches and procedures from time to time that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Website and our products generally. You agree to provide all such information as required.
Unfortunately, we are required to have KYC.
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D2Hammer
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 26, 2018, 03:57:01 PM |
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Hi,
it's ok for FIAT-deposits, but I played only with BTC. There is a very limited selection of games, but I dealed with it for a "carefree" withdrawal. Additional, this is the first time a casino asks for a selfie - never had to provide anything like this at any casinos before (FIAT-Casinos included), so that's not a common part of a KYC process.
@TwitchySeal: I used a normal bonus (50x wager) and no "no-deposit" bonus. Made a deposit of ~ 15 mBTC.
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 26, 2018, 04:52:07 PM |
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Hi, We have over 825 games for play with Bitcoin. Unfortunately regulations require KYC on all currencies. Usually the selfie is just for no deposit bonus winners, please feel free to disregard the selfie. Here is a link to help you upload your documents https://www.betchain.com/documents
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D2Hammer
Newbie
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Activity: 18
Merit: 1
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 26, 2018, 05:06:46 PM |
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Ok, thanks. I'll upload the document now.
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 26, 2018, 05:26:38 PM Last edit: March 26, 2018, 08:05:26 PM by BetChain |
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Great, and congrats on your win!
Please submit your withdrawal whenever you would like.
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 27, 2018, 11:04:44 AM |
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Unbelievable Wins On Trey Poker!How would a game of poker look like without a royal flush, a straight flush, four of a kind, a full house, a flush and a straight? The answer is: absolutely savage! BGAMING decided to do away with 2 cards and deal hands of 3 only in its Trey Poker game, making the game as fast as any poker game can ever be, while taking the excitement of each hand to a whole new level. Just think about it, your best hand is a 3 of a kind combination, that is absolutely brutal, and it makes each win all that more exciting! PLAY NOW >>
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 27, 2018, 11:09:46 AM |
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High Stakes And Tons Of Action On Let It RideCard games are well-known all around. Players have been betting on blackjack and several poker variants for decades now, so every now and then it is refreshing to see new games come along especially if they keep players at the edge of their seats on every hand. That is exactly what BGAMING did on Let It Ride. This game is a high stakes, all or nothing game based on poker hands. PLAY NOW >>>
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TwitchySeal
Legendary
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Activity: 2632
Merit: 2052
Join the world-leading crypto sportsbook NOW!
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 27, 2018, 07:39:07 PM |
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Unfortunately regulations require KYC on all currencies.
Where can I find the details of the regulations you follow? I've been looking for years and can't find them anywhere. I just doesn't make sense that a regulator would allow you to accept money from anyone without any KYC requirements but then force you to keep any withdraw if player doesn't provide documents. It makes a lot more sense that you choose to accept as much money as possible and then find any excuse you can to pay out as little as possible and simply blame a third party. Also, lets not forget about this...(provably fair means you can prove the games are fair) Hi, This is the latest response we received from our platform provider-
"I have never heard back from the player.
We do not have information about Result and Secret of the game round of this player. He calculated the hash incorrectly , that's why the results in the end do not match. This is a one time case that happened as a result of the incorrect actions of the player."
Pretty ridiculous to imply you don't have logs of every wager made...I'm sure it's not true. Here, I'll help you find it. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.gyazo.com%2Ff9814342f4b15d782fd7f20e6eee2418.png&t=665&c=QK9o-lfhWHer9Q) Go through the logs and look for the point where the players mltc balance was exactly 11038.32960 . If there a multiple instances of this, look for the one where dealer won with AsQh You can't change the player seed after the hand and before you verify outcome. I don't see how it would be possible for the verification to fail if it wasn't a problem on your end.
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
March 27, 2018, 07:41:24 PM |
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And we have an answer from the provider-
Before a round starts we form a stack of cards, this is Result, then we generate random Secret and calculate Hash from Result+Secret, which is shown to the player before he places a bet. From the player we receive his bet and Client Seed, check Result and in the end we have Final Result. To check the round we offer Verify Service. The player sends Result+Secret and Seed and receives Hash + Final Result.
'secret={"deck":"AD:8D:KS:TS:4H:2D:8H:TS:TS:JD:4C:7S:AC:3S:6D:QD:JD:QS:JS:QS:3D:2D:2D:8D:TS:3S:7D:JS:TS:6D:JH:AH:6H:8D:6C:8H:5S:4H:8C:6H:9C:4D:7H:QC:JS:AS:2H:6S:AS:4S:4H:7H:2S:6S:3H:2C:JC:4C:QD:9C:QC:JC:JH:8S:TD:JS:2H:9S:5C:7D:3D:3C:AC:JD:QC:KS:2S:5D:2S:4D:2C:6S:3C:AS:6S:TS:3S:4D:KD:5H:JC:QD:8H:9H:7S:KD:5C:5D:TC:5H:TD:7C:KH:9H:3D:QC:JD:8D:KS:9C:7S:KC:KC:TD:7S:KC:KD:2D:AH:3H:6D:3H:7D:2C:7C:TH:AD:KD:5C:KC:3S:JS:7S:8S:TC:JH:4H:AC:KD:5H:3D:KS:5H:AC:2S:3D:7H:4S:3C:QC:6D:8C:6S:QH:7C:TH:JH:9S:4C:4D:AD:QS:9C:3C:QS:7D:TC:8C:TD:5H:AD:AH:4S:4D:QH:5C:9D:9S:9H:8C:2S:4H:5H:8H:TD:KD:9D:2D:AS:AD:7C:4C:6C:KS:8C:5S:5C:3D:5S:9H:TD:2H:JS:4D:8D:QH:TH:JC:AS:KH:JD:7D:3S:JH:6H:5D:6H:QH:7H:9S:6C:8S:7H:9D:AH:2H:QD:QC:KH:3S:KH:6H:2H:AH:AC:2D:6H:2C:5C:9D:4S:2S:9D:4C:QS:8S:9C:7H:JH:KC:4S:8H:6D:TH:8H:3H:3H:QD:KS:7D:TC:6D:8C:TC:QH:3C:6C:TH:6C:AC:QH:9H:5D:4C:2C:2C:4H:7C:JC:7C:6C:8S:9C:5S:5S:JD:8S:2H:9D:KH:6S:TC:TH:KH:AD:5S:5D:QD:AH:4S:5D:QS:AS:3C:9S:9S:JC:3H:7S:KC:9H:8D","game":"MultihandBlackjack","secret":"e0cddc60ac48a3b940be78c9e73ceea3"}&client_seed=86'
{"hash":"b229956571f88ac0acf4410cffd23a36dd5e34986d63d9827215131a0fb64571","result":"3S:4D:KD:5H:JC:QD:8H:9H:7S:KD:5C:5D:TC:5H:TD:7C:KH:9H:3D:QC:JD:8D:KS:9C:7S:KC:KC:TD:7S:KC:KD:2D:AH:3H:6D:3H:7D:2C:7C:TH:AD:KD:5C:KC:3S:JS:7S:8S:TC:JH:4H:AC:KD:5H:3D:KS:5H:AC:2S:3D:7H:4S:3C:QC:6D:8C:6S:QH:7C:TH:JH:9S:4C:4D:AD:QS:9C:3C:QS:7D:TC:8C:TD:5H:AD:AH:4S:4D:QH:5C:9D:9S:9H:8C:2S:4H:5H:8H:TD:KD:9D:2D:AS:AD:7C:4C:6C:KS:8C:5S:5C:3D:5S:9H:TD:2H:JS:4D:8D:QH:TH:JC:AS:KH:JD:7D:3S:JH:6H:5D:6H:QH:7H:9S:6C:8S:7H:9D:AH:2H:QD:QC:KH:3S:KH:6H:2H:AH:AC:2D:6H:2C:5C:9D:4S:2S:9D:4C:QS:8S:9C:7H:JH:KC:4S:8H:6D:TH:8H:3H:3H:QD:KS:7D:TC:6D:8C:TC:QH:3C:6C:TH:6C:AC:QH:9H:5D:4C:2C:2C:4H:7C:JC:7C:6C:8S:9C:5S:5S:JD:8S:2H:9D:KH:6S:TC:TH:KH:AD:5S:5D:QD:AH:4S:5D:QS:AS:3C:9S:9S:JC:3H:7S:KC:9H:8D:AD:8D:KS:TS:4H:2D:8H:TS:TS:JD:4C:7S:AC:3S:6D:QD:JD:QS:JS:QS:3D:2D:2D:8D:TS:3S:7D:JS:TS:6D:JH:AH:6H:8D:6C:8H:5S:4H:8C:6H:9C:4D:7H:QC:JS:AS:2H:6S:AS:4S:4H:7H:2S:6S:3H:2C:JC:4C:QD:9C:QC:JC:JH:8S:TD:JS:2H:9S:5C:7D:3D:3C:AC:JD:QC:KS:2S:5D:2S:4D:2C:6S:3C:AS:6S:TS"}
The player calculated hash from The Final Result 'secret=3S:4D:KD:5H:JC:QD:8H:9H:7S:KD:5C:5D:TC:5H:TD:7C:KH:9H:3D:QC:JD:8D:KS:9C:7S:KC:KC:TD:7S:KC:KD:2D:AH:3H:6D:3H:7D:2C:7C:TH:AD:KD:5C:KC:3S:JS:7S:8S:TC:JH:4H:AC:KD:5H:3D:KS:5H:AC:2S:3D:7H:4S:3C:QC:6D:8C:6S:QH:7C:TH:JH:9S:4C:4D:AD:QS:9C:3C:QS:7D:TC:8C:TD:5H:AD:AH:4S:4D:QH:5C:9D:9S:9H:8C:2S:4H:5H:8H:TD:KD:9D:2D:AS:AD:7C:4C:6C:KS:8C:5S:5C:3D:5S:9H:TD:2H:JS:4D:8D:QH:TH:JC:AS:KH:JD:7D:3S:JH:6H:5D:6H:QH:7H:9S:6C:8S:7H:9D:AH:2H:QD:QC:KH:3S:KH:6H:2H:AH:AC:2D:6H:2C:5C:9D:4S:2S:9D:4C:QS:8S:9C:7H:JH:KC:4S:8H:6D:TH:8H:3H:3H:QD:KS:7D:TC:6D:8C:TC:QH:3C:6C:TH:6C:AC:QH:9H:5D:4C:2C:2C:4H:7C:JC:7C:6C:8S:9C:5S:5S:JD:8S:2H:9D:KH:6S:TC:TH:KH:AD:5S:5D:QD:AH:4S:5D:QS:AS:3C:9S:9S:JC:3H:7S:KC:9H:8D:AD:8D:KS:TS:4H:2D:8H:TS:TS:JD:4C:7S:AC:3S:6D:QD:JD:QS:JS:QS:3D:2D:2D:8D:TS:3S:7D:JS:TS:6D:JH:AH:6H:8D:6C:8H:5S:4H:8C:6H:9C:4D:7H:QC:JS:AS:2H:6S:AS:4S:4H:7H:2S:6S:3H:2C:JC:4C:QD:9C:QC:JC:JH:8S:TD:JS:2H:9S:5C:7D:3D:3C:AC:JD:QC:KS:2S:5D:2S:4D:2C:6S:3C:AS:6S:TS' {"hash":"29c4f53a178f85f7c35479e662f1724fd554f1e35672fbc5a47f1f217b0fc5bf","result":""}
In this case the player was incorrect with verifying his round.
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 10, 2018, 11:25:17 AM |
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Have A Pleasant Evening And Win Big On Hi-Lo SwitchPlaying an elegant, entertaining game that can make you some money is always fantastic. With BGaming’s Hi-Lo Switch, players will be able to enjoy themselves with a game that offers plenty of opportunities to win, while they relax in the comfort of their favorite spot. This game is a well-balanced master piece that allows all kinds of players to entertain themselves and get their minds off their worries as they start piling up wins, taking advantage of every game feature. PLAY NOW >>>
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not2innocent
Newbie
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Activity: 70
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 11, 2018, 04:21:48 AM |
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 11, 2018, 02:13:00 PM |
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Hi Sy, Thanks for posting on this thread. Please would you send your question to me at support@betchain.com? Best, Brian
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MoneyShot2
Member
![*](https://bitcointalk.org/Themes/custom1/images/star.gif)
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Activity: 119
Merit: 10
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 11, 2018, 02:35:49 PM |
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your website has nice games. I have tried 2 dragons and blackjack. Addictive gameplay! ![Wink](https://bitcointalk.org/Smileys/default/wink.gif)
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▄▄▄▄▄▄▄ ▄▄▄▄ ▄▄ 【BTC】
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 12, 2018, 05:14:13 PM |
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your website has nice games. I have tried 2 dragons and blackjack. Addictive gameplay! ![Wink](https://bitcointalk.org/Smileys/default/wink.gif) Awesome!!! I'm glad you enjoy playing our great games and thanks for posting! Please don't hesitate to let me know if there is ever anything I can do, support@betchain.com
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BetChain (OP)
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 15, 2018, 11:41:48 AM |
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Greek Mythology On Another LevelOne of the most iconic BGaming games of all time, Platinum Lightning, just got revamped. The Greek-themed slot that became an instant success, has now evolved to include more fun, improved graphics and better chances to win big! Platinum Lightning Deluxe has all the features of its elder sibling and then some! It is a quick game in which Greek mythology intertwines with the adrenaline of aligning special symbols, giving players everything they were asking for. PLAY NOW >>>
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not2innocent
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April 16, 2018, 06:50:53 AM |
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hejioei
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 23, 2018, 10:22:13 AM Last edit: April 23, 2018, 10:53:09 AM by hejioei |
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We just tried to play Platinum Lightning on Betchain and we absolutely love it, thank you for sharing and tipping us off! ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Great graphic, sound and loading time. However, we do wonder who the person is on the golden coin. It sure looks like Julius Caesar which made us wonder what he is doing in Ancient Grece hehe ![Cheesy](https://bitcointalk.org/Smileys/default/cheesy.gif) But on a more serious note, great game! ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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