The Rock Trading Scam www.therocktrading.com Exchange Review fraud truffa

[Coinfan]

We all know that the Rock CFO has no problem whatsoever about lying blatantly, even on an open forum, and that he doesn't respect his word (not even his word on his own TOS/FAQ), even on promises and declarations posted on this forum.

But if we needed any other confirmation, just check the Rock CFO at his best:

After 8 months of public fight, after his confession that he is pretty shore that the money is mine and that he was notified of the ODR arbitrage complaint with the same names they have on file, after I posted that I still own the banking account used to make small withdrawals on 2013, that I still own the bitcoin wallet/addresses used to deposit bitcoin on the Rock on 2017(he could just send the bitcoins to one of the addresses used), he still has the nerve to post that they are doing this to

protect customers funds and avoid Compliance fines

He, the one who breached almost all rules of his own TOS and italian law and that confessed clearly this breaches, claims he is doing this to protect my funds and to comply with the Law!

This isn't just lying, it's calling everyone who is reading him (and is going to read him for years) a moron.

[1715137905]

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[eliale]

still waiting a reply to the following questions:

1)Why you don't want to comply like with any other exchange?

2)Where is the Arbitrator?

Anyway, next week, as previously stated, we will file a Police claim in order to open an official investigation on this weird situation.

Than you

[Coinfan]

Since the Rock CFO posted that he wouldn't comply with the Arbitrator decision, an Italian Administrative and Financial Authority was contacted on 18 March 2019 and 4 April 2019.

Also the Pubblico Ministero (Prosecutor) of the Rock CFO hometown (he breached his duties about customer privacy, but I won't post details here) was contacted. They are informed about this situation and about this thread.

Rock CFO and his associate the Rock CTO will answer for the facts related to:

Fraud (article 640 of the Italian Criminal Code):

They blocked my withdrawals on December 2017 (and lied about the reason on this forum) and didn't inform me about the block against what rule 8.4 of their TOS says (“useful efforts by TRT to contact the User”: https://www.therocktrading.com/en/service_terms/3), letting me keep trading and even making a new deposit unaware of the situation. I had to go to them on august 2018 to know that there an intentional block.

On other words, they made me think that everything was alright, that there was no block, knowing very well that I would keep paying fees and entrapping more money. This is fraud.



Blackmail with menace: the Italian criminal code on its article 610 says:


Chiunque, con violenza o minaccia, costringe altri a fare, tollerare od omettere qualche cosa è punito con la reclusione fino a quattro anni.
La pena è aumentata se concorrono le condizioni prevedute dall'articolo 339.
make

Translation: Anyone who, with violence or threat, forces others to do, tolerate or omit anything is punished with imprisonment of up to four years.
The penalty is increased if the conditions set forth in article 339 are met.


Even under their story, they are threatening to keep my money blocked "forever" in order to compel me to give them copies of my personal documents, something the Rock CFO already admitted he has no legal ground to demand, since he confessed he is "anticipating the V AML European Directive", and so is breaching his own TOS and Italian Law, trying to apply a Directive he is confessing to know that isn't in force on Italy yet, until converted into Italian Law, so the "anticipation".

Therefore, they are trying to coerce me to do something they confessed they know that they have no right to demand, under an illegal threat of keeping my money blocked "forever".

The Pubblico Ministero will decide if this isn't a violation of article 610 of the Italian Criminal Code.

Embezzlement/Appropriazione indebita is a crime under article 646 of the Italian Criminal Code.

The fact that they blocked my money covertly 16 months ago, that the Rock CFO said that he was ready to keep my money blocked "forever" and that he confessed he knows that he is acting in breach of his TOS/FAQ and Italian Law, all the lies he posted on this forum to try to clean his actions and his confession he wasn't going to return my money if the Arbitration decision supported my case, are all facts that created (at the very least) a reasonable suspicion about an embezzlement attempt.

The Pubblico ministero will decide also about this.

They will answer for the other illegal behavior that might not be a crime to the mentioned Administrative and Financial Authority, including posting customer private information and undermining account security.

[JollyGood]

Since the Rock CFO posted that he wouldn't comply with the Arbitrator decision, an Italian Administrative and Financial Authority was contacted on 18 March 2019 and 4 April 2019.

Also the Pubblico Ministero (Prosecutor) of the Rock CFO hometown (he breached his duties about customer privacy, but I won't post details here) was contacted. They are informed about this situation and about this thread.

Rock CFO and his associate the Rock CTO will answer for the facts related to:

Fraud (article 640 of the Italian Criminal Code):

Thank you for the informative post and update.

I am very happy that you are proceeding with your attempts to recover your funds.

I look forward to hearing the good news when your funds are returned to you. You are doing the right thing, under no circumstances must you directly send your KYC to the Rock Trading scammers because we all know from their track record that they will dismiss the items and raise more false obstacles in the hope of selective scamming you.

Let us see what the Arbitration process concludes. The whole community (except the OP, one moderator with highly unethical tactics) stands along you in your fight to recover your funds.

[eliale]

Since the Rock CFO posted that he wouldn't comply with the Arbitrator decision, an Italian Administrative and Financial Authority was contacted on 18 March 2019 and 4 April 2019.

Also the Pubblico Ministero (Prosecutor) of the Rock CFO hometown (he breached his duties about customer privacy, but I won't post details here) was contacted. They are informed about this situation and about this thread.

Rock CFO and his associate the Rock CTO will answer for the facts related to:

Fraud (article 640 of the Italian Criminal Code):

Thank you for the informative post and update.

I am very happy that you are proceeding with your attempts to recover your funds.

I look forward to hearing the good news when your funds are returned to you. You are doing the right thing, under no circumstances must you directly send your KYC to the Rock Trading scammers because we all know from their track record that they will dismiss the items and raise more false obstacles in the hope of selective scamming you.

Let us see what the Arbitration process concludes. The whole community (except the OP, one moderator with highly unethical tactics) stands along you in your fight to recover your funds.

Yes, this is good news for me as well (if true). Finally the OP seems to have open a case with the authorities and, in order to do so, she has to provide full KYC information which, in the end, will be delivered to us.

Looking forward to hear from the PM.

Thank you again

As far as the police claim we are going to file I'll keep you post it.

[r34tr783tr78]

I) They blocked my withdrawals on December 2017:
https://bitcointalk.org/index.php?topic=4975753.msg47413970#msg47413970
Guilty.

II) They repeatedly refused to explain why:
https://bitcointalk.org/index.php?topic=4975753.msg45512110#msg45512110
Guilty

III) Then, the Rock CFO posted that they blocked the account because it was "dormant":  https://bitcointalk.org/index.php?topic=5025233.msg49925132#msg49925132 (italian)
which was a blatant lie, since they blocked my money days after I sold all my bitcoins on 5 December 2017. So, his lie only confirms that they blocked my account without ANY reason.
Guilty

IV) They didn't inform me about the block and let me keep trading and even entrapping more money with a new deposit after the block.
This is fraud and a clear breach of their own TOS that demands them in case of a block to make “useful efforts by TRT to contact the User”(point 8.4: https://www.therocktrading.com/en/service_terms/3 ).
Guilty

V) When I complained, they blackmailed me to send my documents or they would keep blocking my money against their previous assurances and FAQ that says "verification isn't mandatory" https://support.therocktrading.com/kb/faq.php?id=27
Guilty.

VI) Since I argued this, they accepted I didn't have to send my documents, but they said that my money would be kept blocked "much more time". When I said I would take this public, they started demanding a copy of my documents again.
https://bitcointalk.org/index.php?topic=4975753.msg47423847#msg47423847
I have a copy of the CTO email of 21 August 2018 about this.
Guilty

VII) They confessed that they are ready to keep my money blocked "forever": https://bitcointalk.org/index.php?topic=4975753.msg47458158#msg47458158
Guilty

VIII) They still raise suspicions about my ownership ignoring all the evidence I have that no honest person can deny, including ownership of the banking account used to make withdrawals and bitcoins addresses used to make deposits on the Rock.
https://bitcointalk.org/index.php?topic=4975753.msg47458158#msg47458158
https://bitcointalk.org/index.php?topic=4975753.msg50630599#msg50630599
Guilty.

IX) They kept lying about European Law, invoking european directives that they know aren't applicable (I told them so several times) because they only bind States members to adopt internal legislation:
https://bitcointalk.org/index.php?topic=4975753.msg47461136#msg47461136
Guilty.

X) They kept lying about the meaning of their TOS, quoting several inapplicable rules and none in particular, just to confuse.
https://bitcointalk.org/index.php?topic=4975753.msg46183000#msg46183000
Guilty.

X) They posted a misleading paid "legal opinion" in order to confuse customers and the community that is illegal taking in account italian Legislative Decree No. 90 of 25 May 2017, article 3, n.º 5, i), under the name of "subjected entities", restricts ANY application of its provisions to a crypto exchange only to operations of conversion (not trading or exchange) of crypto to fiat that only happens when the customer makes a fiat withdrawal (something I don't want):
https://bitcointalk.org/index.php?topic=4975753.msg47868314#msg47868314
https://bitcointalk.org/index.php?topic=4975753.msg47897379#msg47897379
Guilty.

XI) They defamed me, by raising suspicions about me, suggesting I hacked my Rock account, that I'm some sort of criminal and that the real owner of the account is dead (and so probably that I'm a killer) against all the evidence I have that the money is mine.
https://bitcointalk.org/index.php?topic=5025233.msg46990096#msg46990096
https://bitcointalk.org/index.php?topic=4975753.msg50381769#msg50381769

XII) They confessed that they won't respect the arbitrator decision if they lose the case:
https://bitcointalk.org/index.php?topic=4975753.msg50017001#msg50017001

XIII) They confessed that they aren't acting under their TOS or under Italian Law, but are claiming to be "anticipating" the V AML European Directive that they know isn't applicable to Italy until converted into Italian Law without even changing their TOS/FAQ: https://bitcointalk.org/index.php?topic=4975753.msg50528161#msg50528161 (translation and comment).
So, again, the Rock CFO confirmed he doesn't care for breaking his TOS/FAQ or Italian Law.

XIV) The Rock CFO keeps lying about the arbitrage case, suggesting that it is a bluff, but he confessed that he was notified of the ODR case and he knows that the ODR sends automatically the complaints to the agreed Arbitrator as stated on their FAQ:
https://bitcointalk.org/index.php?topic=4975753.msg50630599#msg50630599

XV) They breached their duty to respect the privacy of their customers and account security. They published here on bitcointalk almost all the personal details they had, including first name, nationality, gender, banking relations on a EU country and a full text of an 2013 email which was irrelevant to their defense:
https://bitcointalk.org/index.php?topic=5025233.msg49989828#msg49989828 (italian)
https://bitcointalk.org/index.php?topic=4975753.msg50343815#msg50343815

XVI) They haven't deny ANY of my factual allegations, I'm not the one lying here. They actually confirmed my main ones: https://bitcointalk.org/index.php?topic=4975753.msg44951057#msg44951057

But he expects me to send them my documents? Yes, of course, they are an exchange like any other! They breached almost all the rules they had to follow and their FAQ says that "verification isn't mandatory"!

What are they waiting for? Go to the police now! Maybe the police will let them leave the police station!

He thinks I post lies like him. He is going to see the bluff.

This answers pretty well the scamish question of the Scammer eliale

still waiting a reply to the following questions:
1)Why you don't want to comply like with any other exchange?

An exchange ran by a scammer is just an exchange like any other. Go on trust to a liar and a scammer  that posts users personal information on a forum your own documents eliale.
Scammer eliale have you seen the new red warning open to every reader and not only forum members on your threads? You have work so hard to trash your own reputation I think you are going to like it as much as I do.  Check it when loggedout https://bitcointalk.org/index.php?topic=894233.0   isnt it great eliale?  

[Coinfan]

Thank you for the informative post and update.

I am very happy that you are proceeding with your attempts to recover your funds.

I look forward to hearing the good news when your funds are returned to you. You are doing the right thing, under no circumstances must you directly send your KYC to the Rock Trading scammers because we all know from their track record that they will dismiss the items and raise more false obstacles in the hope of selective scamming you.

Let us see what the Arbitration process concludes. The whole community (except the OP, one moderator with highly unethical tactics) stands along you in your fight to recover your funds.

They now are scared about how this is going to end. The times he was posting he was ready to keep blocking my money "forever" are long gone.

Scammer eliale have you seen the new red warning open to every reader and not only forum members on your threads? You have work so hard to trash your own reputation I think you are going to like it as much as I do.  Check it when loggedout https://bitcointalk.org/index.php?topic=894233.0   isnt it great eliale?  

These new warnings are indeed a major improvement on Bitcointalk in order to allow it to be a beacon against scams.

It seems people create accounts at the Rock Trading but just leave after. I wonder why?

Therefore, the Rock Trading has the nerve to ask for 100 euro from bitcoiners to create a new account. But in order to make the system less aggravating they created invitation codes (codice di invito). Getting an invitation code allows bitcoiners to create a free account. But people should think twice before accepting or using an invitation code. Those invitation codes might be poison gifts, especially for any unverified member.

The Rock CFO already confessed he doesn't care for his own TOS/FAQ or even Italian Law or arbitrage decisions. Create an account at your own risk.

[btclover2019]

Hi, sorry for my message.

I would like to talk with JollyGood about a serious problem with the rock trading.

I spoke privately with Coinfan yesterday.
I need your help.
JollyGood, can you write me a private message to be able to spoke to you in private mail?

Thank you so Much.

[JollyGood]

Hi, sorry for my message.

I would like to talk with JollyGood about a serious problem with the rock trading.

I spoke privately with Coinfan yesterday.
I need your help.
JollyGood, can you write me a private message to be able to spoke to you in private mail?

Thank you so Much.

Feel free to send me a PM

[Coinfan]

The Rock CFO at his best 2:

He wrote this here:

But, no more than few months ago, when Coinfan filed a claim with the arbitrator, she indicated the same name we had on file since 2013.  

So, we can assume, it is the same person due to 3 separate events:  Name on file, wire transfers and recent claim.

About [******] approval, yes I agree with you. If she is going to provide us requested docs and give us a written approval to publish her correspondence I'll be glad. But, by know, if she doesn't want to provide docs for 35k euro, I doubt she'll do it for some mails...

Then, suddenly, he started again inventing security excuses out of nothing, without any evidence at all.

Those excuses are absurd, because no one has logged on my Rock account for about 8 months, I still own the banking account they have on file and the bitcoin wallet used to deposit on the Rock on 1 June 2017 and the ODR and Arbitration complaint was made under the same names they have on file (see more evidence on the OP summary), but he is accusing me of being a scammer and of impersonating a dead person, without a single evidence to support his public accusation:

unfortunately we are assuming the worst for her.

Going as far as admitting that I killed the owner of the account:

a killer??? I hope not    The worst for me is that she is no longer in control of her account and someone else it is.  Don't be dramatic.....

Moreover, the Arbitrator has a cost of 20 euro and this cost was paid with a banking transfer and the Arbitrator received a banking PDF document with the same names the Rock Trading has on file as evidence of payment. From a banking account created after this war started.

So, the Rock CFO is posting all of this without a single evidence. On the contrary, against all the evidence, without even caring to check it.

All in order to try to justify his block of my money.

He will answer for these allegations also.

[JollyGood]

Moreover, the Arbitrator has a cost of 20 euro and this cost was paid with a banking transfer and the Arbitrator received a banking PDF document with the same names the Rock Trading has on file as evidence of payment. From a banking account created after this war started.

So, the Rock CFO is posting all of this without a single evidence. On the contrary, against all the evidence, without even caring to check it.

All in order to try to justify his block of my money.

He will answer for these allegations also.

It is strange that with so much evidence stacked in your corner to support your claim against the injustice against you and the selective scam Rock Trading scammers committed against you, it shows how the Rock Trading scammers have a personal vendetta against you.

For Rock Trading scammers to accuse you of being an imposter and allude to you being responsible for the possible murder of the "real" account owner - was another new low in the nonsense they are spouting.

I am so happy you did not send your ID to these scammers. If the Arbitration team decide to send it to the Rock Trading scammers as part of due-process then it is fine but other than that the Rock Trading scammers do not even deserve to have that directly from you.

Stay strong and stay focused, hopefully your funds will be with you soon.

[btclover2019]

Hi Jollygood, you see my Private Message ?
Thanks !

Hi, sorry for my message.

I would like to talk with JollyGood about a serious problem with the rock trading.

I spoke privately with Coinfan yesterday.
I need your help.
JollyGood, can you write me a private message to be able to spoke to you in private mail?

Thank you so Much.

Feel free to send me a PM

[Coinfan]

As was expected for a long time, the Rock Trading just changed his FAQ and removed the sentence that said "verification isn't mandatory": https://support.therocktrading.com/kb/faq.php?id=27

Of course, the FAQ page is well conserved on https://archive.fo/BNSfb with the date of 2 November 2018, long after this case started.

And I have several scans of it. The European ODR and the Arbitrator also received a scan on December 2018 of it.

It isn't also a surprise that they did this exactly when they claim that they are going to take this case to the italian authorities.

Changing the FAQ on this subject is another confession (I have several) that they breached their own interpretation of their TOS (that they didn't change). Doing this change precisely before going to the authorities will look pretty suspicious.

But going to the authorities before the authorities go to them is the only way they have to try to avoid the more harsh consequences of their actions.

The Rock CFO won't be able to remove the illegal posts and several self-damaging declarations he made on this thread. He wrote astonishing things, helping the case a lot.

Beside all my scans, they are all recorded here:

https://web.archive.org/web/20190504191039/https://bitcointalk.org/index.php?action=profile;u=35172;sa=showPosts
https://web.archive.org/web/20190504191233/https://bitcointalk.org/index.php?action=profile;u=35172;sa=showPosts;start=20
https://web.archive.org/web/20190504191342/https://bitcointalk.org/index.php?action=profile;u=35172;sa=showPosts;start=40
https://web.archive.org/web/20190504191612/https://bitcointalk.org/index.php?action=profile;u=35172;sa=showPosts;start=60
https://web.archive.org/web/20190504191705/https://bitcointalk.org/index.php?action=profile;u=35172;sa=showPosts;start=80
https://web.archive.org/web/20190504191826/https://bitcointalk.org/index.php?action=profile;u=35172;sa=showPosts;start=100

https://archive.fo/6EL85 1-20
https://archive.fo/sZSfD 21-40
https://archive.fo/ZC6Fu 60-80
https://archive.fo/3cizy 80-100
https://archive.fo/0OftO 100-120

I told him, the public relations conflict is pretty much over. The legal one is raging on now.

They will answer for what they did.

[JollyGood]

I told him, the public relations conflict is pretty much over. The legal one is raging on now.

They will answer for what they did.

Excellent post...

Those archive files will be very handy when the Arbitration team start looking in to everything.

I am looking forward to these Rock Trading scammers having to give back all your crypto. I hope they suffer the consequences for what they did by selective scamming you and who knows how many others. The best way for them to suffer would be to continue to lose customers and continue towards a path that leads them to shutting down their scam exchange.

Well done, please keep us updated as and when things develop. The crypto community is standing with you and standing against the scammers.

[Coinfan]

Those archive files will be very handy

Indeed they will. But they already posted that they are not going to respect the arbitrator decision, so the pubblico ministero (prosecutor) will have to decide about this.

They also changed at least another aspect of their FAQ, a note that they have abusively quoted more than once: https://support.therocktrading.com/kb/faq.php?id=64



They inserted a new line between the "per our sole discretion we can require additional informations or documents despite the status" and the line "without updated and proper documentation FIAT deposits or withdrawals will be delayed until updated properly" in order to try to hide that the only consequence for not sending additional documents is a delay on the fiat deposits/withdrawals, something that only applies to verified accounts. Only verified accounts have to send documents and are subject to the need to send additional documents.

I quoted the original version a few times on this thread:
https://bitcointalk.org/index.php?topic=4975753.msg44894787#msg44894787
https://bitcointalk.org/index.php?topic=4975753.msg45001851#msg45001851

These quotes are preserved here as they were on 28 October 2018:
https://web.archive.org/web/20181028154448/https://bitcointalk.org/index.php?topic=4975753.0

Someone also saved this new version of this page on the waybackmachine on 16 May 2019, 5 days ago:
https://web.archive.org/web/*/https://support.therocktrading.com/kb/faq.php?id=64

Since it was the first time this page was saved there, I bet it was them who saved the page. Which is a very clear indicator of the date they changed this page: 16 May 2019.
 

And, for the record, I'll add also this: https://archive.fo/BNSfb



“Verification is not mandatory, but in order to deposit/withdraw fiat currencies you will need it” as was stated on the Rock Trading FAQ on 2 November 2018.

The change is so recent that today many search engines still have the previous version:










After about 9 months of conflict, changing their FAQ precisely a few days before allegedly also going to the authorities isn't just an admission of guilt, it confirms the kind of schemes the Rock CFO uses. Trying to fool the italian authorities with this change is a very serious issue that just destroyed even more their case.

[Mirae]

Those archive files will be very handy

Indeed they will. But they already posted that they are not going to respect the arbitrator decision, so the pubblico ministero (prosecutor) will have to decide about this.

They also changed at least another aspect of their FAQ, a note that they have abusively quoted more than once: https://support.therocktrading.com/kb/faq.php?id=64



They inserted a new line between the "per our sole discretion we can require additional informations or documents despite the status" and the line "without updated and proper documentation FIAT deposits or withdrawals will be delayed until updated properly" in order to try to hide that the only consequence for not sending additional documents is a delay on the fiat deposits/withdrawals, something that only applies to verified accounts. Only verified accounts have to send documents and are subject to the need to send additional documents.

I quoted the original version a few times on this thread:
https://bitcointalk.org/index.php?topic=4975753.msg44894787#msg44894787
https://bitcointalk.org/index.php?topic=4975753.msg45001851#msg45001851

These quotes are preserved here as they were on 28 October 2018:
https://web.archive.org/web/20181028154448/https://bitcointalk.org/index.php?topic=4975753.0

Someone also saved this new version of this page on the waybackmachine on 16 May 2019, 5 days ago:
https://web.archive.org/web/*/https://support.therocktrading.com/kb/faq.php?id=64

Since it was the first time this page was saved there, I bet it was them who saved the page. Which is a very clear indicator of the date they changed this page: 16 May 2019.
 

And, for the record, I'll add also this:



“Verification is not mandatory, but in order to deposit/withdraw fiat currencies you will need it” as was stated on the Rock Trading FAQ on 2 November 2018.

The change is so recent that today many search engines still have the previous version:










After about 9 months of conflict, changing their FAQ precisely a few days before allegedly also going to the authorities isn't just an admission of guilt, it confirms the kind of schemes the Rock CFO uses. Trying to fool the italian authorities with this change is a very serious issue that just destroyed even more their case.

They just dig their own grave with that FAQ change

[mosprognoz]

I'm stealing peoples money !
Thank you

You are welcome. Dude, because of this case, you buried your scammy exchange together with your reputation forever. Now anyone searching for   "Rock Trading scam" will find a lot of info about that fucking exchange and believe me, any new user before using a new exchange is doing this. So it means, that you yourself signed your own death warrant, because your fucking greediness and stupidity. Here is your trust rating and very soon you will beat Quickseller who is the negative trust record holder on this forum https://bitcointalk.org/index.php?action=trust;u=35172 https://bitcointalk.org/index.php?action=profile;u=358020

                                                        

Scusa, ma sei perso idiota.

[JollyGood]

Rock Trading scammers will not be saved by changing their TOS now because there is enough evidence to show them for the scammers they really are.

The OP never let these scammers of the hook and neither should the community. We have no idea how many users they have selectively scammed but they made a mistake stealing from the OP because threads were started and the information was made available to the whole community.

Rock Trading will hopefully cease to exist soon, they will be forced to shut down by authorities or they will suffer closure as a lack of business because whatever few users they have decided to use a different exchange.

[s1lverbox]

There will be progress in this. They wont hide.

I know everything takes time but trust me people will find out about owners of this scam.

[Coinfan]

Mosprognoz, thank you a lot for your support. Having the support of the members of the community means a lot. The Rock CFO just got a new feedback.

Mirae, again, thank you for your continuous support and for your signature. Of course, my thanks again for JollyGood and s1lverbox, who have been on my side for months.

This is about to end.

Since the Italian Financial Authority and the Prosecutor office contacted haven't yet act, a full complaint is about to be send to the italian Garante per la Protezione dei Dati Personali:

www.gpdp.it
https://www.garanteprivacy.it

protocollo@pec.gpdp.it
urp@gpdp.it

The Rock CFO is about to realize how serious was to publish on this web forum almost all the customer personal details they had as a petty revenge.

DECRETO LEGISLATIVO 18 maggio 2018, n. 51, which regulates the application of the General Data Protection Regulation on Italy:

Articolo 2, n. 1:
    m) violazione dei dati personali: la violazione  della  sicurezza
che comporta accidentalmente o in modo illecito  la  distruzione,  la
perdita, la modifica, la divulgazione non autorizzata o l'accesso  ai
dati personali trasmessi, conservati o comunque trattati;

Art. 3
                        Principi applicabili
                  al trattamento di dati personali
  1. I dati personali di cui all'articolo 1, comma 2, sono:
    a) trattati in modo lecito e corretto;


Art. 42
                       Sanzioni amministrative
  1. Salvo che  il  fatto  costituisca  reato  e  ad  esclusione  dei
trattamenti  svolti  in  ambito  giudiziario,  la  violazione   delle
disposizioni di cui all'articolo 3, comma 1, lettere a), b),  d),  e)
ed f), all'articolo 4, commi 2 e 3, all'articolo  6,  commi  3  e  4,
all'articolo  7,  all'articolo  8,  e'   punita   con   la   sanzione
amministrativa del pagamento di una somma da 50.000  euro  a  150.000
euro. La medesima sanzione amministrativa si applica al trasferimento
dei  dati  personali  verso  un  Paese  terzo   o   un'organizzazione
internazionale  in  assenza  della  decisione  di  adeguatezza  della
Commissione europea, salvo quanto previsto dagli articoli 33 e 34.

And their illegal demand for my documents against their TOS/FAQ and Italian Law under the threat of keeping my money blocked "forever" is also a demand for the treatment of private data against what Italian Law requires in violation of this article 5, which is creating a clear damage and a profit to them, at least on interest on my money:


                               Art. 5
                      Liceita' del trattamento
  1. Il trattamento e' lecito se e' necessario per l'esecuzione di un
compito  di  un'autorita'  competente  per  le   finalita'   di   cui
all'articolo 1, comma 2, e si basa sul diritto dell'Unione europea  o
su disposizioni di  legge  o,  nei  casi  previsti  dalla  legge,  di
regolamento che individuano i  dati  personali  e  le  finalita'  del
trattamento.

                              
  
                               Art. 43
                    Trattamento illecito di dati
  1. Salvo che il fatto costituisca piu' grave  reato,  chiunque,  al
fine di trarne per se' o per altri profitto o di recare ad  altri  un
danno, procede al trattamento di  dati  personali  in  violazione  di
quanto disposto dall'articolo 5, comma 1, e'  punito,  se  dal  fatto
deriva nocumento, con la reclusione da sei mesi a un anno e sei  mesi
o, se la condotta comporta comunicazione o diffusione dei  dati,  con
la reclusione da sei mesi a due anni.