The Cryptovator
Legendary
Offline
Activity: 2520
Merit: 2283
BC.game: Crypto Casino and Sportsbook
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April 04, 2025, 07:02:07 AM |
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When I try to open your website, it's showing unsafe to me; the message is showing "Your connection is not private." Is it an SSL issue or country restrictions? Also, I tried to open the website through Tor, and it doesn't work either, just showing connection lost. However, I have noticed you have another two websites that work for me. Are these your official websites as well? Here is the website. 1. https://bcgame2.com2. https://bcgame0.comI am curious to know.
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| . BC.GAME | ███████████████ ███████████████ ███████████████ ███████████████ ██████▀░▀██████ ████▀░░░░░▀████ ███░░░░░░░░░███ ███▄░░▄░▄░░▄███ █████▀░░░▀█████ ███████████████ ███████████████ ███████████████ ███████████████ | ███████████████ ███████████████ ███████████████ ███████████████ ███░░▀░░░▀░░███ ███░░▄▄▄░░▄████ ███▄▄█▀░░▄█████ █████▀░░▐██████ █████░░░░██████ ███████████████ ███████████████ ███████████████ ███████████████ | ███████████████ ███████████████ ███████████████ ███████████████ ██████▀▀░▀▄░███ ████▀░░▄░▄░▀███ ███▀░░▀▄▀▄░▄███ ███▄░░▀░▀░▄████ ███░▀▄░▄▄██████ ███████████████ ███████████████ ███████████████ ███████████████ | │ │ | DEPOSIT BONUS .1000%. | GET FREE ...5 BTC... | │ │ | REFER & EARN ..$1000 + 15%.. COMMISSION | │ │ | Play Now |
[/quote] [center][table][tr][td][center][url=https://bcall-global.bcgame.co/dispatch?i=35jvoz9o1][size=2pt][font=arial black][glow=#222,1][color=#222][color=#555]▄███████████████████▄ ████[glow=#5fa,1][color=#5fa]███[/color]▀[/glow]█████
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tabas
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April 04, 2025, 07:46:04 AM |
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When I try to open your website, it's showing unsafe to me; the message is showing "Your connection is not private." Is it an SSL issue or country restrictions? Also, I tried to open the website through Tor, and it doesn't work either, just showing connection lost. However, I have noticed you have another two websites that work for me. Are these your official websites as well? Here is the website. 1. https://bcgame2.com2. https://bcgame0.comI am curious to know. They are official mirror sites of bc.game based on their authenticator ~> https://bcgame.com/ So aside from those two that worked for you, maybe some in the list of other mirror links on that website might work for your connection.
And he can convert it anytime he wishes with its integrated exchange. I like that feature to be honest and can choose which crypto what we want to withdraw depending on how we'll spend that or just hold it in the form of another crypto.
He doesn't have to bother because bc.game has a swap feature to convert his coin to other coins. That will help him have another coin to gamble or send to his wallet. That is one feature that bc.game and there are many coins available to convert. Yup, I really like that swap feature, instant and easy. Me too, I've been lucky not just once but quite few times. And that's why if ever he's got lucky in winning again, he's not obliged to do the transfer asap.
Yeah, that is why when we win a contest and that is decent money, we can withdraw the money and enjoy it. There is much time for us to play gambling but we need to give attention to ourselves. One thing that we can do is just take a rest after we win a lot of money. While the others are going through with wagering, those that are pass that need to enjoy the money that they have from it. So withdraw or just keep and no need to transfer it.
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AHOYBRAUSE
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April 04, 2025, 10:15:06 AM Last edit: April 04, 2025, 10:29:47 AM by AHOYBRAUSE |
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[...] The thing is, self exclusions, anywhere, end the exact second after the period ends, not at the end of the day or anything. Also a mod on discord confirmed that a 1 month SE ends after 30 days, not after 31 days and xxx hours. Also, the new day for BC starts and ends on GMT time, so my self exclusion request was on March 2nd for them still. It's just so annoying the way they handle things. How do emails take days and weeks to reply, for a casino of this size?? Holy doesn't need to get involved, he has other things to do. If anyone need to take some action it's BC. They posted after my initial post so they have read about the case, yet no statement, as usual. Just so lazy, it's amazing. But keep making 50$ raffles to collect feedback.  Is it possible that they are factoring-in the 24-H cool off period too? By accident perhaps? So the total amount of time is 24-H and 30-D. Anyway, I'll reach my contact about this, though as mentioned above, I can only update us much later today at my usual time, so probably [well, hopefully] they've unlocked it while I'm busy with IRL, so I can't update you with the situation the second they inform me. I assumed correctly that the numbers in the snippet of conversation you provided is your UID? Now it's 32 full days and 11 hours since the 30 days self exclusion started and my account is still closed, and of course no reply from the support. At some point I have to assume that this useless support agent that handled my case must have made some mistake or it's simply a scam. Also, now they banned me AGAIN on discord for asking wtf is going on, and I asked in a normal manner. That's how BC cares. In under 24 hours I will red tag them and open a scam accusation (it's already written). Enough is enough.
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BC.GAME (OP)
Copper Member
Full Member
 
Offline
Activity: 328
Merit: 195
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April 04, 2025, 10:54:24 AM |
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What a hit! @liljarviss lands a $300,000 MEGA WIN! https://t.co/hIQL1xFJvrBest Regards 🔥 BC.Game
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Cointxz
Copper Member
Legendary
Offline
Activity: 3136
Merit: 1260
Leading Crypto Sports Betting & Casino Platform
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April 04, 2025, 11:26:54 AM |
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Solid hit on lightning roulette considering that he is betting 500$ per bet and hit x600 lightning multiplier. I manage to hit x500 on that game with smaller bets so kudos to user like him that has the balls to bet big on high volatility games like lightning games that has fees on each bet. I guess only streamers can play hard like this on lightning games since the lightning fee is insanely high while the payout on straight bet is reduced to x10 CMIIW.
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..Stake.com.. | | | ▄████████████████████████████████████▄ ██ ▄▄▄▄▄▄▄▄▄▄ ▄▄▄▄▄▄▄▄▄▄ ██ ▄████▄ ██ ▀▀▀▀▀▀▀▀▀▀ ██████████ ▀▀▀▀▀▀▀▀▀▀ ██ ██████ ██ ██████████ ██ ██ ██████████ ██ ▀██▀ ██ ██ ██ ██████ ██ ██ ██ ██ ██ ██ ██████ ██ █████ ███ ██████ ██ ████▄ ██ ██ █████ ███ ████ ████ █████ ███ ████████ ██ ████ ████ ██████████ ████ ████ ████▀ ██ ██████████ ▄▄▄▄▄▄▄▄▄▄ ██████████ ██ ██ ▀▀▀▀▀▀▀▀▀▀ ██ ▀█████████▀ ▄████████████▄ ▀█████████▀ ▄▄▄▄▄▄▄▄▄▄▄▄███ ██ ██ ███▄▄▄▄▄▄▄▄▄▄▄▄ ██████████████████████████████████████████ | | | | | | ▄▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▄ █ ▄▀▄ █▀▀█▀▄▄ █ █▀█ █ ▐ ▐▌ █ ▄██▄ █ ▌ █ █ ▄██████▄ █ ▌ ▐▌ █ ██████████ █ ▐ █ █ ▐██████████▌ █ ▐ ▐▌ █ ▀▀██████▀▀ █ ▌ █ █ ▄▄▄██▄▄▄ █ ▌▐▌ █ █▐ █ █ █▐▐▌ █ █▐█ ▀▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▄▀█ | | | | | | ▄▄█████████▄▄ ▄██▀▀▀▀█████▀▀▀▀██▄ ▄█▀ ▐█▌ ▀█▄ ██ ▐█▌ ██ ████▄ ▄█████▄ ▄████ ████████▄███████████▄████████ ███▀ █████████████ ▀███ ██ ███████████ ██ ▀█▄ █████████ ▄█▀ ▀█▄ ▄██▀▀▀▀▀▀▀██▄ ▄▄▄█▀ ▀███████ ███████▀ ▀█████▄ ▄█████▀ ▀▀▀███▄▄▄███▀▀▀ | | | ..PLAY NOW.. |
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KingsDen
Legendary
Offline
Activity: 1456
Merit: 1192
Goodnight, o_e_l_e_o 🌹
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April 04, 2025, 11:44:47 AM |
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When I try to open your website, it's showing unsafe to me; the message is showing "Your connection is not private." Is it an SSL issue or country restrictions? Also, I tried to open the website through Tor, and it doesn't work either, just showing connection lost. However, I have noticed you have another two websites that work for me. Are these your official websites as well? Here is the website. 1. https://bcgame2.com2. https://bcgame0.comI am curious to know. It's been bcgame0 I use. It's also the one on their signature both here and Altcoinstalks forum. There's need for clarification by BC.game here.
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▀▀▀▀▀▀▀██████▄▄ ████████████████ ▀▀▀▀█████▀▀▀█████ ████████▌███▐████ ▄▄▄▄█████▄▄▄█████ ████████████████ ▄▄▄▄▄▄▄██████▀▀ | LLBIT | | | 4,000+ GAMES███████████████████ ██████████▀▄▀▀▀████ ████████▀▄▀██░░░███ ██████▀▄███▄▀█▄▄▄██ ███▀▀▀▀▀▀█▀▀▀▀▀▀███ ██░░░░░░░░█░░░░░░██ ██▄░░░░░░░█░░░░░▄██ ███▄░░░░▄█▄▄▄▄▄████ ▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀ | █████████ ▀████████ ░░▀██████ ░░░░▀████ ░░░░░░███ ▄░░░░░███ ▀█▄▄▄████ ░░▀▀█████ ▀▀▀▀▀▀▀▀▀ | █████████ ░░░▀▀████ ██▄▄▀░███ █░░█▄░░██ ░████▀▀██ █░░█▀░░██ ██▀▀▄░███ ░░░▄▄████ ▀▀▀▀▀▀▀▀▀ |
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TopTort777
Legendary
Online
Activity: 2660
Merit: 1535
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April 04, 2025, 01:07:07 PM |
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I have recently started paying more attention to bc.game casino and a question appeared - does bc.game have thematical promotions, events or giveaways? For example Halloween or Xmas events, like some other casinos have. I have gone through blog and news (btw what is the difference, as they lead to same page?) and havent found anything from the past. Easter is about to hit us, so I was wondering if we should expect something from the casino?
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| . BC.GAME | ███████████████ ███████████████ ███████████████ ███████████████ ██████▀░▀██████ ████▀░░░░░▀████ ███░░░░░░░░░███ ███▄░░▄░▄░░▄███ █████▀░░░▀█████ ███████████████ ███████████████ ███████████████ ███████████████ | ███████████████ ███████████████ ███████████████ ███████████████ ███░░▀░░░▀░░███ ███░░▄▄▄░░▄████ ███▄▄█▀░░▄█████ █████▀░░▐██████ █████░░░░██████ ███████████████ ███████████████ ███████████████ ███████████████ | ███████████████ ███████████████ ███████████████ ███████████████ ██████▀▀░▀▄░███ ████▀░░▄░▄░▀███ ███▀░░▀▄▀▄░▄███ ███▄░░▀░▀░▄████ ███░▀▄░▄▄██████ ███████████████ ███████████████ ███████████████ ███████████████ | │ │ | DEPOSIT BONUS .1000%. | GET FREE ...5 BTC... | │ │ | REFER & EARN ..$1000 + 15%.. COMMISSION | │ │ | Play Now |
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Pumared
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April 04, 2025, 02:30:09 PM |
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Solid hit on lightning roulette considering that he is betting 500$ per bet and hit x600 lightning multiplier. I manage to hit x500 on that game with smaller bets so kudos to user like him that has the balls to bet big on high volatility games like lightning games that has fees on each bet. I guess only streamers can play hard like this on lightning games since the lightning fee is insanely high while the payout on straight bet is reduced to x10 CMIIW. This also amazes me. The stakes are high, as is the amount he invested per bet. I can imagine him losing a lot of money until he gets lucky enough to get this huge multiplier. It is really rewarding, but it involves a lot of luck and persistence.
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BC.Game Support
Copper Member
Full Member
 
Offline
Activity: 169
Merit: 103
Official Support Handle for BC.Game
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April 04, 2025, 03:04:52 PM |
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Now it's 32 full days and 11 hours since the 30 days self exclusion started and my account is still closed, and of course no reply from the support. At some point I have to assume that this useless support agent that handled my case must have made some mistake or it's simply a scam.
Also, now they banned me AGAIN on discord for asking wtf is going on, and I asked in a normal manner. That's how BC cares. In under 24 hours I will red tag them and open a scam accusation (it's already written). Enough is enough. Hello AHOYBRAUSE, We are really sorry for the situation. Can you please write an email with "Self Exclusion Over" as its subject to our support at support@bc.game? Bc.game y'all suspended my account from making withdrawals saying that I need to do my even though I had already done it long ago and made multiple successful withdrawals since then. The problem is now your system won't accept my driver's license even though in my country the driver's license is your id card. You can only have one or the other, therefore your license is your id card. Also this exact same valid unexpired license was the same one I used to kyc in the past. I don't understand what happened if y'all lost my info or something but I'm extremely frustrated trying to explain this to the live support being told the same useless responses and getting nowhere. I've been using your site for a long time and have made many deposits amounting to thousands of dollars and this is so disappointing that this is where we are at now. My uid is 29083107 please restore my account to its previous functionality. At this point I'm feeling 100 percent scammed.
Hello Ritcheyrich, We reached to our compliance team for the matter related to your account. Based on the UID provided, we found at least five accounts being connected and none of them are from US.
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AHOYBRAUSE
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April 04, 2025, 03:20:34 PM Last edit: April 04, 2025, 06:16:30 PM by AHOYBRAUSE |
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Now it's 32 full days and 11 hours since the 30 days self exclusion started and my account is still closed, and of course no reply from the support. At some point I have to assume that this useless support agent that handled my case must have made some mistake or it's simply a scam.
Also, now they banned me AGAIN on discord for asking wtf is going on, and I asked in a normal manner. That's how BC cares. In under 24 hours I will red tag them and open a scam accusation (it's already written). Enough is enough. Hello AHOYBRAUSE, We are really sorry for the situation. Can you please write an email with "Self Exclusion Over" as its subject to our support at support@bc.game? Done, not sure though if you guys reply in the "regular" 1-2 week window. I don’t understand why I even have to do this. Why aren’t accounts reopened automatically? And if you are aware of it now, why do I have to send an email to a support that’s helplessly understaffed and needs weeks to reply?? This prolonges the whole situation even further, totally unnecessary.
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Geekking
Newbie
Offline
Activity: 22
Merit: 0
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April 05, 2025, 07:15:19 AM |
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As a player of 3.5 years at BCGAME, I am shouting out to you to get away from this place and never come back. I hear that they don't even pay the salaries of their own vip hosts and they are probably trying to cover this money deficit by not paying users, lowering the RTP of original games and stealing deposits. Namely, BCGAME STOLE my F-1828130397730632603 ruble fiat deposit! I sent the relevant amount to the bank and number they asked for, but they have been stalling me for 6 days with nonsense. I send them the receipt of the payment and they close my objection because it is not legible, which it is. Then I send video proof, and this time they say that you sent it to the wrong bank because they stole the money, but the bank they claim does not even have the bank account of the other party. BCGAME is now a thief and will remain a thieving company. So much so that their licenses are being revoked one by one in the world and they are begging for licenses from unknown countries. MOST OF THE USERS HAVE LEFT THIS SITE PLEASE LEAVE THIS SITE URGENTLY. THEY STEAL YOUR MONEY IN ONE WAY OR ANOTHER OVER TIME AND DECEIVE YOU WITH LIES. I SENT VIDEO EVIDENCE THEY DO NOT ACCEPT I SENT PDF CHECK THEY DO NOT ACCEPT THEY DO NOT OFFER ANY EVIDENCE AS A COUNTER ARGUMENT. IF THEY HAVE PLEASE BCGAME POST HERE AND LETS SEE WHO IS SAYING THE TRUTH WHO IS STEALING FROM THEIR PLAYER! DAMN THE DAY I BECAME A MEMBER OF YOU BCGAME. TICKET 8267591 F-1828130397730632603 UID: 10604145 PROBLEM: I MADE 15.000 RUBLES DEPOSIT ON 31/03/2025 1) AFTER SENDING PROOF OF DEPOSIT WAITING COUPLE OF HOURS THEY REJECTED MY DEPOSIT 2) CREATED APPEAL TICKET BY MY VIP HOST SENDING CHEQUE OF THE PAYMENT 3) THEY REJECTED BY SAYING "WE CANNOT READ THE CHEQUE SEND MORE CLEAR" https://prnt.sc/CrUauiAEUI8C4) I SENT VIDEO PROOF AND PDF CHEQUE AGAIN 5) IT GOT REJECTED AFTER 24 HOURS THAT WE DIDNT RECEIVE THE PAYMENT. BUT THIS IS NOT TRUE BECAUSE I REACHED MY BANK AND ASKED AND TRANSACTION WAS CLEAR AND SENT TO OTHERSIDE WITHOUT PROBLEM 6) THEY ASKED ME TO WAIT 24 MORE HOURS AND AFTER THAT I ASKED MY HOST TO CREATE ANOTHER TICKET WITH THE PAYMENT PROOFS https://prnt.sc/bsWzM8JRAf807) I ALSO WENT TO BANK BRANCH OF THE RECEIVERS (PSB BANK RUSSIA) AND THEY SAID RECEIVERS BANK ACCOUNT WAS FROZEN A WEEK AGO BECAUSE OF THE MONEY LAUNDERING SUSPICIOS AND THE RECEIVER IS 17YO (BC GAME MERCHANTS USING KIDS TO OPEN BANK ACCOUNT TO LAUNDER MONEY BECAUSE PREVIOUS TIME WHEN I HAD THIS PROBLEM AGAIN I WENT ANOTHER BANK BRANCH OF (ALFA BANK THAT TIME) AND THEY SAID THE OWNER OF THIS BANK ACCOUNT IS 14YO)
I STARTED WAITING WITH SENDING ALL DOCUMENTS AGAIN AND AFTER 48 HOURS AGAIN MY APPEAL REJECTED BY SAYING "WE HAVE NO PSB BANK, ONLY ALFA BANK THATS WHY PAYMENT WAS REJECTED" https://prnt.sc/eLAXQhXTG2xH9) I CHECKED THE PAYMENT PAGE AGAIN IT WAS TO PSB BANK NOT ALFA AND ALSO I CHECKED TO PHONE NUMBER (IN RUSSIA YOU TRANSFER MONEY BY PHONE NUMBER) WHETHER IT HAS ALFA BANK OR NOT? AND BOOOM https://prnt.sc/e8u89C8-xqGFRECEIVER NUMBER DOESNT EVEN HAVE AN ALFA BANK ACCOUNT!SO IN SUM BCGAME OR THEIR MERCHANTS USING KIDS 13-17 YO KIDS TO OPEN BANK ACCOUNTBANKS ARE FREEZING THEIR ACCOUNT AND THEY CANNOT WITHDRAW AMOUNTS AND THEN BCGAME OR THEIR MERCHANTS STARTS TO LIE / STEAL MONEY AND BCGAME DOESNT HELP FOR ANYTHING JUST WANTS YOU TO FORGET THIS MONEY THIS IS HAPPENING 2ND TIME TO ME BCGAME BECAME A VERY VERY SUSPICIOUS TERRIBLE PLACE TO PLAY THEY DO NOT PROTECT THEIR PLAYERS AGAINST SCAMMER MERCHANTS WHO USE KIDS FOR MONEY LAUNDERING.. NEVER AGAIN BCGAME! PS: PANDA BCGAME IF YOU ARE READING HERE KEEP PROTECTING YOUR USELESS FIAT TEAM / MERCHANTS AGAINST PLAYERS. * Now I'm very busy but soon I'l open another topic that how they manipulate crash game and how rigged their original games with putting proofs.
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ovcijisir
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April 05, 2025, 11:32:54 AM |
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I have small suggestion regarding currencies that are displayed on bc.game.
When visiting site site automatically detects my country (Croatia) and switches to display my local currency (HRK). The problem is that Croatia switched to Euro more than two years ago, so HRK is not used more than two years!
This doesn't bother me much, but your site would have more serious impression if the info would be updated.
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AHOYBRAUSE
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April 05, 2025, 11:36:53 AM |
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I have small suggestion regarding currencies that are displayed on bc.game.
When visiting site site automatically detects my country (Croatia) and switches to display my local currency (HRK). The problem is that Croatia switched to Euro more than two years ago, so HRK is not used more than two years!
This doesn't bother me much, but your site would have more serious impression if the info would be updated.
I had the same, back when I could still log into my account.  So this is going on for a while now and it never got fixed. On both phone and mac, when I opened the site it occasionally displayed Japanese yen even though my preferred currency is $. I always switch it back and just some more days later it's back to yen for no reason. I didn't even log out or anything in between, it just switches back automatically.
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hosemary
Legendary
Offline
Activity: 2758
Merit: 6106
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April 05, 2025, 11:37:54 AM |
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When visiting site site automatically detects my country (Croatia) and switches to display my local currency (HRK). The problem is that Croatia switched to Euro more than two years ago, so HRK is not used more than two years!
You can simply change the currency to any currency of your choice. Click on your balance at top of the page and then click on "View in currency". After that you will see the list of available currencies.
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BC.GAME (OP)
Copper Member
Full Member
 
Offline
Activity: 328
Merit: 195
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April 05, 2025, 03:29:01 PM |
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🚨 IMPORTANT UPDATE! 🚨 We’ve upgraded! Our official Telegram is now @bcgame — simpler, faster, same epic community! 🔗 Join now: http://t.me/bcgame 👈 ⚠ Stay safe: Avoid the old @BCGameOfficial (no longer us!). Only trust @bcgame! #BCGAME #NewEra https://t.co/ouFgRUGtAZ Best Regards 🔥 BC.Game
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AHOYBRAUSE
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April 05, 2025, 03:52:17 PM |
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Now it's 32 full days and 11 hours since the 30 days self exclusion started and my account is still closed, and of course no reply from the support. At some point I have to assume that this useless support agent that handled my case must have made some mistake or it's simply a scam.
Also, now they banned me AGAIN on discord for asking wtf is going on, and I asked in a normal manner. That's how BC cares. In under 24 hours I will red tag them and open a scam accusation (it's already written). Enough is enough. Hello AHOYBRAUSE, We are really sorry for the situation. Can you please write an email with "Self Exclusion Over" as its subject to our support at support@bc.game? Done, not sure though if you guys reply in the "regular" 1-2 week window. I don’t understand why I even have to do this. Why aren’t accounts reopened automatically? And if you are aware of it now, why do I have to send an email to a support that’s helplessly understaffed and needs weeks to reply?? This prolonges the whole situation even further, totally unnecessary. As expected, this didn't help one bit. It's just ridiculous at some point. The worst part is, even though you replied I was 100% sure still nothing would come from it, as always when BC support is involved. Very disappointing and my scam accusation will still be published since obviously you people don't give a fk about your players. Even a case as small as mine proves this yet again.
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Ambatman
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April 05, 2025, 04:02:55 PM |
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When I try to open your website, it's showing unsafe to me; the message is showing "Your connection is not private." Is it an SSL issue or country restrictions? Also, I tried to open the website through Tor, and it doesn't work either, just showing connection lost. However, I have noticed you have another two websites that work for me. Are these your official websites as well? Here is the website. 1. https://bcgame2.com2. https://bcgame0.comI am curious to know. Are you using chrome? If it's not chrome yoi can try using VPN to check if it's because it's your region that's restricted in that server. You can try their main or other mirror website But I believe the issue should be from your browser Just try another browser.
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ovcijisir
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April 06, 2025, 06:54:53 AM |
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I have small suggestion regarding currencies that are displayed on bc.game.
When visiting site site automatically detects my country (Croatia) and switches to display my local currency (HRK). The problem is that Croatia switched to Euro more than two years ago, so HRK is not used more than two years!
This doesn't bother me much, but your site would have more serious impression if the info would be updated.
I had the same, back when I could still log into my account.  So this is going on for a while now and it never got fixed. On both phone and mac, when I opened the site it occasionally displayed Japanese yen even though my preferred currency is $. I always switch it back and just some more days later it's back to yen for no reason. I didn't even log out or anything in between, it just switches back automatically. It is really strange, could that be because you use VPN server to access the site? If you are not located in Japan it could be only reason that comes on my mind to have JPY displayed as a currency. When visiting site site automatically detects my country (Croatia) and switches to display my local currency (HRK). The problem is that Croatia switched to Euro more than two years ago, so HRK is not used more than two years!
You can simply change the currency to any currency of your choice. Click on your balance at top of the page and then click on "View in currency". After that you will see the list of available currencies. Thank you! I will try that next time when going to BC.game. Once again this don't really bother me but its really strange that they display currency that is not used over two years as a part of the site.
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BC.Game Support
Copper Member
Full Member
 
Offline
Activity: 169
Merit: 103
Official Support Handle for BC.Game
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April 06, 2025, 07:13:37 AM |
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Now it's 32 full days and 11 hours since the 30 days self exclusion started and my account is still closed, and of course no reply from the support. At some point I have to assume that this useless support agent that handled my case must have made some mistake or it's simply a scam.
Also, now they banned me AGAIN on discord for asking wtf is going on, and I asked in a normal manner. That's how BC cares. In under 24 hours I will red tag them and open a scam accusation (it's already written). Enough is enough. Hello AHOYBRAUSE, We are really sorry for the situation. Can you please write an email with "Self Exclusion Over" as its subject to our support at support@bc.game? Done, not sure though if you guys reply in the "regular" 1-2 week window. I don’t understand why I even have to do this. Why aren’t accounts reopened automatically? And if you are aware of it now, why do I have to send an email to a support that’s helplessly understaffed and needs weeks to reply?? This prolonges the whole situation even further, totally unnecessary. As expected, this didn't help one bit. It's just ridiculous at some point. The worst part is, even though you replied I was 100% sure still nothing would come from it, as always when BC support is involved. Very disappointing and my scam accusation will still be published since obviously you people don't give a fk about your players. Even a case as small as mine proves this yet again. Hello AHOYBRAUSE, Thank you for letting us explain what happened and why the self exclusion did not end automatically after time passed. To answer it, it is because the exclusion being set manually through contacting our team. When an exclusion request is made through our system in self exclusion page, it will be lifted by itself once the timer runs out. Given the request was made manually, we have to follow SOP in reopening the account.
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AHOYBRAUSE
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April 06, 2025, 07:57:04 AM |
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Hello AHOYBRAUSE,
Thank you for letting us explain what happened and why the self exclusion did not end automatically after time passed.
To answer it, it is because the exclusion being set manually through contacting our team. When an exclusion request is made through our system in self exclusion page, it will be lifted by itself once the timer runs out. Given the request was made manually, we have to follow SOP in reopening the account.
Ok so, now that you are aware of it, why is my account STILL blocked? It’s not that hard to finally take care it, yet nothing happens. Also, why didn’t your support staff didn’t inform me about this? He just said it ends after 1 month. You should train your staff better! If you need 1-2 or more weeks to reply, how can players actually use their account again in time? It’s all quite ridiculous and quite customer unfriendly to say the least!
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