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[Coin_trader]

I see many people going into almost depression when the casino prevents them from having the bonus, I even wonder why people get so desperate and I confess that I didn't understand, until recently I won a few dollars bonus and how I I had no balance in my account before the bonus so those bonus dollars came in handy at an excellent time and I confess that I was very happy and after that I started to control my emails to see if they gave me more bonuses

Casinos don't prevent their users to claim bonuses. If users are legit, they can claim bonuses from casinos easily and effortlessly.

Casinos have to execute their security tools to check and detect multi accounters who want to abuse casino bonuses. Abusers are not allowed to join promotion and logically they can not claim bonuses after being detected by casinos. Abusers can not complain about that because casinos always have rules in their promotions, bonuses, giveaways, events. Anyone want to join those must read rules.

This is a wrong misconception and probably you didn’t experience it personally. I encounter this same situation by limiting me to join on bonuses of certain casino I’m always having by participating on it while I loss money on regular games. They didn’t ban my account and just restricted me on joining any promotion which means I’m not violating their ToS and they still want my money. They just limiting me since I’m not profitable to them when I’m availing there bonus.

It’s true that most of the time casino banning user that commit violation of terms of bonus but this is not always the case when restrictions applied to customer. You will notice that they will not give the exact reason for the restriction since telling the customer directly that they are not profitable will be a bad PR.

Let’s just accept the fact that casino is not a charity that can be a source of free money in the long run. It was designed to have profit from the customer and not the other way around. As a gambler, we should just limit ourselves to play on the casino just for fun and not to get rich because it will be painful once the account is restricted for a consistent profit.

Im sorry but you must be very naive to think that way. Of course the books are banning people because they win. People winning is bad business for them. This isnt charity, this is a very dirty industry where the books are greedy.

98% of people who opens an account are losers and its them the books are thriving on. The rest is easy to spot.

For what I know casinos prefer to limit the accounts of the consistent winners instead of banning them completely, this way they can limit their exposure to these players that can play with an advantage over them, most of the time this is on their TOS, as their service is not geared towards professional gamblers, and while this may seem unfair to some, just as you mention casinos are not charities and they must make money to survive.

However a casino in which no one ever won will go bankrupt very quickly as gamblers will notice this, as such legitimate casinos pay to their customers the money they win as long as they respect their TOS.

Exactly! This is a perfect explanation on what’s going on.

[lesliegray]

Im sorry but you must be very naive to think that way. Of course the books are banning people because they win. People winning is bad business for them. This isnt charity, this is a very dirty industry where the books are greedy.

98% of people who opens an account are losers and its them the books are thriving on. The rest is easy to spot.

For what I know casinos prefer to limit the accounts of the consistent winners instead of banning them completely, this way they can limit their exposure to these players that can play with an advantage over them, most of the time this is on their TOS, as their service is not geared towards professional gamblers, and while this may seem unfair to some, just as you mention casinos are not charities and they must make money to survive.

However a casino in which no one ever won will go bankrupt very quickly as gamblers will notice this, as such legitimate casinos pay to their customers the money they win as long as they respect their TOS.

Yes, limitation is of course the correct term. For me, getting limited is the same as getting banned because the principle is the same. As a winner, you are simply not welcome and you will obviously not return to the book if you're getting limited.

Casinos on the other hand make more than enough money to survive. They're just greedy and wants to maximize their profits.

One regulation I would like to see introduced in the future for license holders is a fixed limit. Let players win up to a certain cap, at least on an annual basis. I think this is impossible though in the crypto space, but maybe in the regulated market someday.

[ryzaadit]

-snip-

Even you're not or see the dealer moment.

It's based on scanning + one things you also playing with other people and other people can see the dealer. Next time you should check the internet connection of your own, it's your problem things side.

Not from "Duelbits or Evolution Games".

[kingbj21]

-snip-

Even you're not or see the dealer moment.

It's based on scanning + one things you also playing with other people and other people can see the dealer. Next time you should check the internet connection of your own, it's your problem things side.

Not from "Duelbits or Evolution Games".

I have been playing for 3 years. I know the difference between a technical issue and disconnection on the player side. When I can see dealers' moments, how could there be an internet issue in the first place?

[kingbj21]

https://i.imgur.com/w6WgUpl.png

I have no evidence but myself, I know blackjack favors the house, I've wagered about 838,360 only by playing blackjack. Why would I lie for $100? It was a technical error and evolution is not ready to accept, I am just warning myself and everyone, this could happen to legit cases, so record your games when playing blackjack.

[len01]

-snip

previously I apologize for commenting and I will not defend anyone here, but I will discuss it a bit.
for the case that you are experiencing, this is actually just an error on the internet that you are using and maybe some people have experienced it, it's just that they understand if their internet connection is unstable so they accept the consequences.
like myself, when I want to bet on any gambling platform, I always look at the speed of my internet connection. if internet speed is very slow i will look for a good place to get faster internet speed. and if one day I experience the same problem as you, I will only introspect myself that this is an internet connection error.

[kingbj21]

-snip

previously I apologize for commenting and I will not defend anyone here, but I will discuss it a bit.
for the case that you are experiencing, this is actually just an error on the internet that you are using and maybe some people have experienced it, it's just that they understand if their internet connection is unstable so they accept the consequences.
like myself, when I want to bet on any gambling platform, I always look at the speed of my internet connection. if internet speed is very slow i will look for a good place to get faster internet speed. and if one day I experience the same problem as you, I will only introspect myself that this is an internet connection error.

Gotcha!

[lionheart78]

01:48 PM | George from Duelbits: The option was given sir, as per the investigation you had internet connection issues, that is neither Duelbits, nor Evolutions problem. Unfortunately these bets auto stand as per the disconnection policy.

01:49 PM | 🔐KING: But with my internet connection, how could I see dealers moments?

01:50 PM | George from Duelbits: Connection issues are your side sir, the game is live so will continue in your absence, as per the game rules, if you do not make a choice then auto stand is applied

01:50 PM | 🔐KING: I never got a chance to make decision

01:51 PM | George from Duelbits: I will repeatr myself again, you won't have seen the options because of connection issues on your side. The game still continues on the providers side, as it is a live game.

It isn't strange, how come I could place my bet and then my connection goes shitty? for all three hands, I saw dealer moving their hands, etc.

Ridiculous.

It is possible that your connection at that time is intermittent which means your connection is unstable, which makes the screen glitch and made you miss selecting options.  We don't know for sure but the thing you experienced is possible if you have an on-and-off (presence of timeout in ping report) internet connection.  Anyway, we can't verify it since you haven't checked your connection during your gameplay.

[kingbj21]

It is possible that your connection at that time is intermittent which means your connection is unstable, which makes the screen glitch and made you miss selecting options.  We don't know for sure but the thing you experienced is possible if you have an on-and-off (presence of timeout in ping report) internet connection.  Anyway, we can't verify it since you haven't checked your connection during your gameplay.

What is the probability of this happening for 3 of my bets placed at different time intervals? Since it's a live game, I saw dealers' moments.

Anyway, you guys gonna say, it's because of my internet connection, evolution judgment is final unless you have evidence. 

Peace Out.

[worle1bm]

Looks like users explained everything that can be said, do you have any kind of evidence to prove your argument?
Why casino needs to cheat if house edge works in their favor?..
BTW, casinos mostly care about wager, whatever we loss or win is second priority.

The casinos always have house edge so they are earning profits from our bet but sometimes there could be some technical errors that could result in such cases like said above about the internet connectivity issue which might result in loss of bet because sometimes internet fluctuations or disturbance for few seconds can cause problems so we should be sure about our connection first of all.The legit casinos won't cheat for small or big amounts if they are paying others as well.

[ryzaadit]

-snip-

Did you think, I'm not playing for more than 3 years?

You can freely look of my post, and scroll them if you want. I also win and bet a thousand dollar on "LIVE-GAMES", even there has some connection the result are still real because is based scanned !

You're could be playing in the table with other people, everyone got the same result as well with you in the table. If you worried getting "CHEATED" in Online Casino things, you should go to landbase.

[kingbj21]

-snip-

Did you think, I'm not playing for more than 3 years?

You can freely look of my post, and scroll them if you want. I also win and bet a thousand dollar on "LIVE-GAMES", even there has some connection the result are still real because is based scanned !

You're could be playing in the table with other people, everyone got the same result as well with you in the table. If you worried getting "CHEATED" in Online Casino things, you should go to landbase.

I have never experienced this issue myself in the last 3 years, this is the first time.

In my case, I was the only one playing against the dealer, my point being If given a chance I would have hit/stand which would affected this game and the other two games' outcomes.

Evolution is saying, the decision-maker button was not available for me because of my internet connection. If my internet connection is laggy/frozen how was I able to see dealers' hand movements, so each game the timer is about 15secs if my connection is offline/interrupted why didn't affect my view outcome? so an internet connection might not be an actual issue.

I never said evolution scammed me by altering the game outcome, but evolution is not ready to accept due to their technical issue, I was not able to see the decision maker. If I had the video recording, you would understand what I am saying.

I won't stop playing but I will start recording the game here after awards to safe guard me.

[Coin_trader]

I have never experienced this issue myself in the last 3 years, this is the first time.

In my case, I was the only one playing against the dealer, my point being If given a chance I would have hit/stand which would affected this game and the other two games' outcomes.

Evolution is saying, the decision-maker button was not available for me because of my internet connection. If my internet connection is laggy/frozen how was I able to see dealers' hand movements, so each game the timer is about 15secs if my connection is offline/interrupted why didn't affect my view outcome? so an internet connection might not be an actual issue.

I never said evolution scammed me by altering the game outcome, but evolution is not ready to accept due to their technical issue, I was not able to see the decision maker. If I had the video recording, you would understand what I am saying.

I won't stop playing but I will start recording the game here after awards to safe guard me.

Honestly, this happened to me too when I'm using a specific browser on my iPad.  Sometimes I can't place any bets or make a decision during the game but it resolves when I'm using other devices. This kind of problem is on your side because another live table is working at that time. Live casino such as evolution gaming usually turns off all the tables if there's a bug encountered. Does the same error persist after trying on different devices or when you play using a different internet connection? They will not use an obvious trick if they want to cheat you such as a malfunctioning button if they can rig all the cards on the deck.

In my experience. Most of the bugs I encounter on Evolution gaming never result in my favour especially my declined bets on crazy time while the supposed bet won a high multiplier.

[kingbj21]

I haven't played after those three hands, this is the first time such things happened to me as well. Usually, when your internet connection is wonky, the bets gets rejected.

[BitcoinPanther]

I haven't played after those three hands, this is the first time such things happened to me as well. Usually, when your internet connection is wonky, the bets gets rejected.

Or you suffer a glitch that you experienced recently. Sorry for your bad experience, I do not think it is the casinos fault since the game is broadcasted simultaneously.  This is one of the flaw of a live game, you get rekt due to unable to perform certain decision when your connection fail you.  I also experienced this kind of stuff due to connection loss.  So you are not alone.

[ryzaadit]

-snip-

I give you the reason for hand.

Since, you saying already playing "LIVE-CASINO" with more than 3 years. First things you should, did you know there has some small delay video display comparing to the scanning system? Yes, the video required time to be load, especially for people who have bad internet. That's why, most the time the outcome already can come out before the video. And ignore about the decision maker, it's policy company & is a user responsibility for take care their internet problem.

[lionheart78]

It is possible that your connection at that time is intermittent which means your connection is unstable, which makes the screen glitch and made you miss selecting options.  We don't know for sure but the thing you experienced is possible if you have an on-and-off (presence of timeout in ping report) internet connection.  Anyway, we can't verify it since you haven't checked your connection during your gameplay.

What is the probability of this happening for 3 of my bets placed at different time intervals? Since it's a live game, I saw dealers' moments.

Anyway, you guys gonna say, it's because of my internet connection, evolution judgment is final unless you have evidence. 

Peace Out.

Intermittent connections often last long unless you fixed your connection by changing releasing and renewing IP, rebooting your router, and more.  The way the incident happens is just a small window of some minute gaps which can be considered short time while the intermittent connection may stay as long as the connection problem is fixed either by your provider (if the problem is on the provider side) or by you (if the problem is in your end).  That said, I would advise you to run a pinger, or go to the window command console (if you are playing in pc where Windows is installed) and run cmd to open a command console.  Type ping google.com -t, to ping google and check if your connection is stable and don't time out.

If the incident happens again and you see that your connection is stable then I would agree with you that it isn't on your end but rather a possible glitch on the game provider's end.  But for now, since we cannot prove that you have a stable connection during those times, it can be easily said that the problem is in your end.  I am not siding with the casino or game provider but just stating the obvious.

[wxa7115]

For what I know casinos prefer to limit the accounts of the consistent winners instead of banning them completely, this way they can limit their exposure to these players that can play with an advantage over them, most of the time this is on their TOS, as their service is not geared towards professional gamblers, and while this may seem unfair to some, just as you mention casinos are not charities and they must make money to survive.

However a casino in which no one ever won will go bankrupt very quickly as gamblers will notice this, as such legitimate casinos pay to their customers the money they win as long as they respect their TOS.

Yes, limitation is of course the correct term. For me, getting limited is the same as getting banned because the principle is the same. As a winner, you are simply not welcome and you will obviously not return to the book if you're getting limited.

Casinos on the other hand make more than enough money to survive. They're just greedy and wants to maximize their profits.

One regulation I would like to see introduced in the future for license holders is a fixed limit. Let players win up to a certain cap, at least on an annual basis. I think this is impossible though in the crypto space, but maybe in the regulated market someday.

Maybe in the future this will get implemented, and it is understandable that if you are a skilled bettor which can get an edge over the casino at sport bets or other games that you are not happy about it, but as long as those are the rules then we need to follow them.

For example another thing I never liked is how Las Vegas casinos treat card counters in the same way they treat cheaters, when card counters are just skilled players which are using their knowledge about the game to potentially get an edge over them.

[piebeyb]

-snip-

I give you the reason for hand.

Since, you saying already playing "LIVE-CASINO" with more than 3 years. First things you should, did you know there has some small delay video display comparing to the scanning system? Yes, the video required time to be load, especially for people who have bad internet. That's why, most the time the outcome already can come out before the video. And ignore about the decision maker, it's policy company & is a user responsibility for take care their internet problem.

maybe this is one of the worries when playing live casino, you should not play with slow internet because I also think chaos or defeat will occur, I have never tried playing live-casino even though it looks interesting but bad internet makes me not sure to play live-casino games

[worle1bm]

-snip-

I give you the reason for hand.

Since, you saying already playing "LIVE-CASINO" with more than 3 years. First things you should, did you know there has some small delay video display comparing to the scanning system? Yes, the video required time to be load, especially for people who have bad internet. That's why, most the time the outcome already can come out before the video. And ignore about the decision maker, it's policy company & is a user responsibility for take care their internet problem.

maybe this is one of the worries when playing live casino, you should not play with slow internet because I also think chaos or defeat will occur, I have never tried playing live-casino even though it looks interesting but bad internet makes me not sure to play live-casino games

Although it didn't happen with me but yes bad internet connection is a problem for many as it could result in loss of bet in that cases which is problematic for gamblers.I always check my internet connectivity and speed test before placing any bet to make sure it goes smooth but we know it can happen anytime.