[UNRESPONSIVE POOL OPERATOR] 50BTC.com

[RomZ]

all good now stats display wise

[yochdog]

are stats frozen?  or is it just me? 

[monkeyballz]

Have been owned a few hours ago. Someone requested a payout of 4 BTC from my account to his wallet. I received an email about this; "...if you have not requested this, please contact us as soon as possible."
I did but no respond until now. I added a the 2way authenticator now and chagend password. I had always the newest antivir active...don´t know how this came and if I ever will see my BTCs again.

[btcdeep]

are stats frozen?  or is it just me? 

Site's updating my stats just fine.

[gmannn]

Have been owned a few hours ago. Someone requested a payout of 4 BTC from my account to his wallet. I received an email about this; "...if you have not requested this, please contact us as soon as possible."
I did but no respond until now. I added a the 2way authenticator now and chagend password. I had always the newest antivir active...don´t know how this came and if I ever will see my BTCs again.

Same here, but for less BTC.  2FA now enabled.

[btcdeep]

Quick question on 50btc features like "Stratum"...

Does the pool automatically adjust what it sends the client, say, if they are using ASIC hardware?
Or do you need to set up and/or launch your miner different or with different settings?

I am mining on 50btc with a hashrate of about 5.7 GH/s with cgminer v3.3
I see on the webstite where you can adjust difficulty, that is independent of stratum, correct?

[50BTC.com]

Quick question on 50btc features like "Stratum"...

Does the pool automatically adjust what it sends the client, say, if they are using ASIC hardware?
Or do you need to set up and/or launch your miner different or with different settings?

I am mining on 50btc with a hashrate of about 5.7 GH/s with cgminer v3.3
I see on the webstite where you can adjust difficulty, that is independent of stratum, correct?

Correct, stratum does not affect difficulty.

[mightygoose]

hello, I am currently looking at a pool to mine with. will my lowly 5gh/s mean that I would be better off in a smaller pool? the mining pool list post rates you highly, I kinda dived into slush's pool for the sake of getting it going, what is better for me as a miner that justifies the extra 1% in fees??

[americandesi]

hello, I am currently looking at a pool to mine with. will my lowly 5gh/s mean that I would be better off in a smaller pool? the mining pool list post rates you highly, I kinda dived into slush's pool for the sake of getting it going, what is better for me as a miner that justifies the extra 1% in fees??

This is a PPS pool. It doesnot matter what your hashrate is.
You get paid for the submitted shares.

[monkeyballz]

Have been owned a few hours ago. Someone requested a payout of 4 BTC from my account to his wallet. I received an email about this; "...if you have not requested this, please contact us as soon as possible."
I did but no respond until now. I added a the 2way authenticator now and chagend password. I had always the newest antivir active...don´t know how this came and if I ever will see my BTCs again.

Same here, but for less BTC.  2FA now enabled.

No response yet. The advise email where I can declare that I´m not the one who requested the withdrawl seems to be hot air and nothing else... :-/

[mightygoose]

This is a PPS pool. It doesnot matter what your hashrate is.
You get paid for the submitted shares.

where I am now I get payed for submitted shares.... I don't see a difference?

[50BTC.com]

monkeyballz, gmannn,
Please, contact pool's support via web interface: https://50btc.com/support

PS. Glad you finally turned on a 2 step verification.

[manface]

I've been sending emails for over a week trying to get 50BTC.com to pay me for a withdrawal.



When I first requested it, it said "error", but then it added this blank "in process" withdrawal. Why haven't they responded to my email and nothing has been done to correct it?

[chunglam]

I've been sending emails for over a week trying to get 50BTC.com to pay me for a withdrawal.



When I first requested it, it said "error", but then it added this blank "in process" withdrawal. Why haven't they responded to my email and nothing has been done to correct it?

Same here. Requested manual payout a hour ago and still "In process".

[chunglam]

6 hours passed, still "In process". Support request submitted through web page, no response.

[chunglam]

A 30+TH pool can't afford a support staff? USD$1500+ per day / $45000+ per month revenue is not a small amount.
Hello pool operator, could you spare more time on this pool?

[50BTC.com]

chunglam,
Yes, now we have 36+ Th/sec and a number of users is only increasing. That's why we have a bunch of new questions in support and we lack the time to answer them all.
Anyway, sorry for delay, you had to get your money back.

[chunglam]

chunglam,
Yes, now we have 36+ Th/sec and a number of users is only increasing. That's why we have a bunch of new questions in support and we lack the time to answer them all.
Anyway, sorry for delay, you had to get your money back.

Issue resolved, many thanks.

[50BTC.com]

Due to a growing number of issues, we have implemented a Google Authenticator deactivation. A lot of users didn't save a backup password and when they loose a mobile device or delete the GAuth application, can not access account.

Now it is possible to regain access to your account and funds. You can deativate a 2 step verification on a web page: https://50btc.com/en/account/disable-otp-request or on the settings page.

To improve account security, the actual disconnect of the Google Authenticator from your account will happen in 14 days, every day you will receive an email with notification about Google Authenticator disconnection. Also, you will see a notification about it on every page of your dashboard.

[Queezy]

Can I set my account to auto payout when I reach a certain balance? or only at a certain time?
It looks like you can only set an auto payout for a certain amount at a specific time each day.
Am I misinterpreting?