[SOLVED] Betnomi | Project status & Refund Plan!

[betnomi]

Dear users and friends,

We are writing to inform you of the status of Betnomi and our commitment to fully refunding all user balances.

In June, we faced significant internal challenges related to the company's long-term financial outlook and ownership structure. To address these issues, we temporarily suspended operations and initiated a restructuring process with a focus on long-term profitability. During this time, it became clear that continuing to work with the existing owners was no longer viable, and we terminated the partnership.

Unfortunately, following this decision, certain individuals engaged in backroom deals to extract Betnomi's intellectual property and resources for the purpose of launching a new casino independently. These actions resulted in significant damage to Betnomi and its users. Critical system resources were restricted, and the database became inaccessible, preventing users from withdrawing their balances.

We have since learned that our database was compromised and potentially sold to another casino platform that falsely claimed Betnomi had rebranded. We are pursuing legal action against this entity.

Fortunately, we have successfully retrieved a backup of our database and are working with regulators to develop a plan for fully refunding all users. This plan will be announced in the coming days.

Due to several legal actions that are pending against those who stole our intellectual property and those who wrongfully gained access to our systems and falsely claimed to be associated with us. The outcome and duration of these cases are uncertain. Therefore, we have decided to permanently cease operations and stop using the Betnomi brand in our best interests.

Over the past two years, we have developed our own casino software, risk management engine, and other valuable intellectual property worth millions of dollars. We intend to leverage this expertise to rebuild a stronger brand in the future.

We will provide an update on our reimbursement plan and schedule as soon as possible.

Thank you for your understanding.

Betnomi Refund Plan

As announced a few days ago, it is our primary duty and responsibility to ensure that every user on our platform receives a complete refund. We are now progressing to the next phase of our refund process by opening a 30-day window. During this period, any user with a balance on our platform can initiate a withdrawal request.

Please be aware that after this 30-day withdrawal window, we will not be processing any further withdrawal requests.

Our objective is to facilitate a swift and seamless withdrawal process. Although we anticipate some users may attempt to submit fraudulent withdrawal requests, we assure you that we will meticulously verify all information before processing any requests. We strongly advise against wasting time on submitting fictitious claims.

Refund requests from users whose accounts have been closed or suspended due to fraudulent activities before the cessation of operations will not be processed. We have already identified and flagged such accounts.

Apart from these cases, we are ready to accept and process refund requests. Kindly send an email to refund@betnomi.com with the following details:

Code:

1. First name, Last name (if you are KYC verified)
2. Username (request will be ignored if the username does not exist)
3. Email address (request will be ignored if the email does not match)
4. Refund Amount (approximate balance is acceptable)
5. Wallet address (we will process only in the cryptocurrency you have)

Our aim is to responsibly refund our users and ensure a secure process.

Thank you all for your cooperation.

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[Oshosondy]

It is nice to see that Betnomi is coming back to refund their users money.

Therefore, we have decided to permanently cease operations and stop using the Betnomi brand in our best interests.

What if all users have been refunded and you build back good reputation, are you coming back or no Betnomi again?

We'd be looking forward to seeing when you will refund all customers back their money.

[Oilacris]

It is nice to see that Betnomi is coming back to refund their users money.

Therefore, we have decided to permanently cease operations and stop using the Betnomi brand in our best interests.

What if all users have been refunded and you build back good reputation, are you coming back or no Betnomi again?

Something a right thing that must done and this is really a good news into those Betnomi users out there. Is the amount will really be fully 100% refunded or would really be just getting a partial?

@Betnomi, just like on what similar question above, do you have plans on making some comeback into this market? Why you havent made out that immediate
announcement about on what happened? This would really might be taking a long legal procedure knowing that there are really those
entities involved specially on stole something. Good news that you have getting it back.

Now the best thing is to gradually resolved problems and build up again the trust and confidence once everything been solved or sort out.

[GxSTxV]

It's genuinely a good news for many players who couldn't withdraw their funds after the casino closed suddenly and without notice. I was playing in the casino days before it stopped and fortunately, I didn't leave any funds there. However I can imagine how challenging and stressing it is for players who left big sums of money and thought they will never recover them.

On the other hand, I must say that Betnomi team and casino will never regain trust and its reputation. The significant mistake made was not informing anyone before this disappearance, leaving us in the dark for months until now. Personally, I wouldn't trust you again even after players are refunded.

[freedomgo]

Welcome back! That's exactly six months since your last login. You came back with good news, and I'm sure the community will be happy to see this. This doesn't happen all the time, as some casinos could just quit their old name, forget their responsibility to refund, and just start a new one. But this action is quite commendable, trying to redeem yourself by keeping your casino's name. If you pass all this, you'll gain back your reputation, so good luck, and hopefully, everything will go well as plan.

[Odusko]

To hear that you want to refund your custormenrs their money is a good news and a right step in a good direction because the crisis that has rocked Betnomi has triggered up a lot of things in the entire atmosphere which has affected the trust in this casino negatively, but I am sure that, all that will change if betnomi keep to their promise by refunding their customers on time.
For you guys to have come out to accept responsibility for this issue shows that there is light at the end 9f the turn even though it took you guys so long to make this statement which to most of us is a bad approach because you guys are is left your clients in the dark for several months and that is not a good approach in this kind of situations but then all the same, welcome back and we will keep following up with the case as it progresses.

[jossiel]

That's a good comeback that you have given these words to assure that those have thought that you did an exit scam will be refunded/reimbursed on what's left on their accounts on your casino when you have decided to stop operations and gone.

It's the first step that you need to do so that you'll clear the mess that you've left and I think that there are other things that you have to do if you want to retain that reputation that you've got once before.

It may not be easy and quick but you just do the right thing to clear your reputation and retain it back.

[Broadanbig]

It is nice seeing you here again. I was wondering what took the team this long to let the cat out of the bag. The imbroglio going on with the casino is not a new thing though but I think the  team failed to see it and get themselves prepared for it and it took the unawares to the point of costing them their names and reputation. I pray they resolve quickly and the court case not extend too much longer so they can make reimbursement to account holders of the casino and start a new process of restructuring as they have promised.

[Dave1]

At least you have been true to this community, as we really didn't expect how everything has been going on behind close doors. And it just sad to hear that the databases has been sold to another casino platform.

And if you are going to pursue them, at least refunded your costumers first, that should be your first priority.

After that if you still have the money, then get after those individuals and entities in legal way and get what you need from them.

[ultrloa]

Great, that's what people waiting for and its good that there's a chance that they can recover back their funds on your platform. But also make sure you will not ask more conditions before legitimate users can withdraw their funds since it might dismay them.

Also guys since there's a refund plan for Betnomi users just be careful to those email claiming that they would refund you and ask some payment or try to ask your wallet information especially your private key since this is total scam. This happen for so many platform especially if they release a statement regarding on refund process that's why you should be aware of upcoming attempts of people who want to take advantage of situation.

And always look for news on legitimate Betnomi representative and don't go anywhere else.

[babygun]

Good to hear this news, but it needs to be followed with actions! I didn't have any balance left, so hopefully everybody that had a balance will recover it. It makes sense, when everyone is paid back, to cease all operations on Betnomi as this name will always have a negative reputation. Better start over with a brand new name/concept.

[Onyeeze]

This is a nice platform, I encourage you and also applaud you for that because is not easy and understanding that people or your patronizers who patronised you will be happy for what you have done know, it's over four months this time has happened but you keep on moving and going, so what I understand for investment is to do something that better and very good for other things so that people will come and invest with you at any point in time, what Betnomi team did is encourage and if every platform is like Betnomi nobody will complain of running away with our funds or calling a platform a scam

[cryptomaniac_xxx]

It's weird though to hear that the owners have issues between themselves? And most likely the other side took everything including the database and create his own online casinos and perhaps using the same name? But we commend what's let of the original owner and then come back here to address all the issues and trying to cleanup everything because they don't have no intentions to scam our community. So we will wait for your further updates and hopefully for those who still have money on this platform, regardless of how big or small it is, should be refunded. And in the beginning, they have established their reputation here as they have a good campaign. But with the issues, I guess it will take a hit. But hopefully, if you have settled everything, the red tag will be removed and you might get your name here.

[Nwada001]

Fortunately, we have successfully retrieved a backup of our database and are working with regulators to develop a plan for fully refunding all users. This plan will be announced in the coming days.

Among every other statement about the difficulties the company has passed through, I must say that this piece here is what most of the community wants to see you fulfil, as maybe gamblers whose funds are in stock have been longing for a day like this, and many others might have already lost interest and considered it part of their loss. I just hope the team and developers come up with good ideas on how to pay back and it doesn't take time for such a time to come.

Due to several legal actions that are pending against those who stole our intellectual property and those who wrongfully gained access to our systems and falsely claimed to be associated with us. The outcome and duration of these cases are uncertain. Therefore, we have decided to permanently cease operations and stop using the Betnomi brand in our best interests.

It might take time, but if the time is all that it will cost you to do the right thing, then you need to make good use of it and don't be in a hurry to come back, and even if everything has been rectified, I don't think we might also be seeing you guys again with this same name, as it will be nice coming up with a completely new idea totally different from the old system.

[notblox1]

We are writing to inform you of the status of Betnomi and our commitment to fully refunding all user balances.

And who are you exactly, and where is Sorsis?

We have since learned that our database was compromised and potentially sold to another casino platform that falsely claimed Betnomi had rebranded.

So I was right when I said earlier ho all customer personal information from Betnomi was exposed and used for sending lots of junk spam emails.
I cant count how many spam email I received on address that was only used to register on betnomi.

We will provide an update on our reimbursement plan and schedule as soon as possible.

Who is going to pay us for our leaked data?

[Yaunfitda]

Fortunately, we have successfully retrieved a backup of our database and are working with regulators to develop a plan for fully refunding all users. This plan will be announced in the coming days.

Why you need to work with regulators though, I mean if you have the data already and I will assume that it also includes the email address of those affected users, you can simply send them an email or even tell them to go here in our community?

We will provide an update on our reimbursement plan and schedule as soon as possible.

Thank you for your understanding.

I'm not directly affected by it, by maybe someone who has still funds will obviously welcome this good news. Hopefully, it will be ASAP, as there could be members here who still have a lot of funds to the tune of thousands of dollars in your platform.

[Nrcewker]

What if all users have been refunded and you build back good reputation, are you coming back or no Betnomi again?

We'd be looking forward to seeing when you will refund all customers back their money.

They clearly said that, they have made a great platform and software which is worth millions of dollars, but as Betnomi’s image is not good at all, so they will make a comeback but with different branding.
My question to OP is that, will you associate the new brand with Betnomi? Or it will be completely a new independent company operating in an individual level. Yes, don’t forget to refund the money of the gamblers, that is lost due to the company’s failure.

[gunhell16]

It's a good thing you did to give updates to the community that trusts your casino; at least you're doing what you can really do, but there are times when we don't expect to be in this situation.

But despite all the bad things, you still remained transparent so that the trust of your regular users remains with you, and this is good news for all your users who still have funds left on your platform. I hope everything is going well with your casino games.

[ryzaadit]

Well finally now ~XD some news.

The hard thing that you do for these cases, you inform to all people the reason your website down is because you are preparing some update for your casino. IMO, If you have somethings like these situation and be honest for the case.

People still not really mad at all.

[Taskford]

What if all users have been refunded and you build back good reputation, are you coming back or no Betnomi again?

We'd be looking forward to seeing when you will refund all customers back their money.

They clearly said that, they have made a great platform and software which is worth millions of dollars, but as Betnomi’s image is not good at all, so they will make a comeback but with different branding.
My question to OP is that, will you associate the new brand with Betnomi? Or it will be completely a new independent company operating in an individual level. Yes, don’t forget to refund the money of the gamblers, that is lost due to the company’s failure.

Yeah that's sad part for a million worth of dollars use to build a platform but turn nothing and I guess they will not use that name since it doesn't sound good as reputation wise since it has negative impression to some users so much better once they launch another platform again then much better if they use new one for fresh start. So hopefully there's no same issue will happen after the refund process done.

Now its up to the old Betnomi gambler if they can still able to gamble since what they go thru is not so easy especially for those person who have huge balance left since imagine the emotional stress bought up by getting scam then for sure they would doubt to spend a lot of money on their new platform again. But not its up for them to prove how good their intention to launch a new platform since if gamblers could able to see some great changes especially to the management who manage it for sure there trust will slowly go back and participate on anything what OP or his team can offer.