[SOLVED] Betnomi | Project status & Refund Plan!

[Wiwo]

This is a sad situation for Betnomi and most especially now that it has taken the team a long term to build a good reputation for the domain name both here and outside the forum and this will really be a sad one for the team and sure it will take the team a lot of time and efforts to build a new name for the company and yeah I think it going to take a long time before those that have lost the money to ever get any form of refunds.

But the good thing is that the team is ready to move on despite all odds and for that it will be exciting to see them come back with a new name that will also gain a global gambling audience,  all that it takes is a long-term persistent hard work and nothing more,  and since the team have build betnomi before I am sure they will be able to build under a new brand.

[pakhitheboss]

It is not easy to build a trusted brand as it takes a lot of time and hardwork. Betnomi has lost that trust that they had built within the forum and outside due their internal issues. I do not think coming up with a new brand name would be help them. They would be able to regain some level of trust back when they resolve all issues regarding the repayment. Until then it is better to wait and watch if they can keep their promise.

[iv4n]

Why you havent made out that immediate announcement about on what happened?

Well, I wonder the same thing, they should have done something back then... it's never good when someone just disappears without any words, especially with someone else's money.

But they are back, let's see what will they do to make things right, if that is possible... to be honest, I have some doubts, I don't like it when someone just disappears and then comes back... it's certainly nice that they are back, but it definitely won't be easy for them to regain their old reputation. It's not impossible, but it will be difficult.

[Gozie51]

We will provide an update on our reimbursement plan and schedule as soon as possible.

Thank you for your understanding.

It is a good thing that users of your platform have heard from the casino after a long time of disappearance without any statement despite all the worries. 

Now that you have made the statement, it is going to be another hope hanging. IMO I'm thinking, as you have eventually come up with the announcement of your challenges and how you have survived so far, you should have also marshall out plans already with the announcement to start reimbursing your customers money instead of further hope.

However, we wish you will keep in touch and do the needful to users who have lived in regret. I hope you will be back for good and building back the reputation.

[arallmuus]

-snip

Im not sure who actually write this but you dont seems like Sorsis at all but yeah that doesnt really matter for now. Anyway, my registered email has been spammed ever since the database was leaked ( or rumours were that you guys sold the database )

Fortunately, we have successfully retrieved a backup of our database and are working with regulators to develop a plan for fully refunding all users. This plan will be announced in the coming days.

I guess we are back to the waiting stage huh. Giving you guys the benefit of doubts, totally would love if all the users affected would be refunded but there are alot of exit scams in this forum and only a handful of site actually pulled it off by refunding all of the users

[Beparanf]

Good to hear this news, but it needs to be followed with actions! I didn't have any balance left, so hopefully everybody that had a balance will recover it. It makes sense, when everyone is paid back, to cease all operations on Betnomi as this name will always have a negative reputation. Better start over with a brand new name/concept.

As if user with trap balance can do anything about it. This kind of lawsuit will took a long time before it process and I doubt that they will refund the pending balance from their pocket unless they hold the cold wallets which the players balance stored which the OP didn’t mention.

So rushing them will never speed up the process and the balance was supposed to be considered as loss already at least they shed some light here by offering a potential refund to all affected user. Let’s see if they can refund 1:1 with crypto assets and not with fiat value since the market pump a lot since they close their casino.

[Slow death]

It's been many months since your casino disappeared and you were completely silent. You weren't worried about the people who had money retained in the casino, your concern was the fight to save the casino from financial problems and internal disputes. After months of despair from people who lost money at the casino, you appear and explain everything. I wonder how you are going to return the money to people who have already forgotten about your casino because it has been many months since you disappeared.

I see your initiative being good, although I highly doubt that the majority of people who have had money retained in your casino will be able to receive that money, few people keep looking at their email addresses who created accounts at the casinos, the people who posted in your Ann thread complaining They also stopped posting because it's been many months since your casino disappeared and they haven't had any news. I honestly wonder if people will be able to rest assured when using your casino again

[Marvelman]

We are writing to inform you of the status of Betnomi and our commitment to fully refunding all user balances.

And who are you exactly, and where is Sorsis?

This is a real good question.  There hasn't been any updates on their site or anywhere else about this.  If all that stuff going on inside their crew is true, we got no way of knowing who's actually running their forum account now and what they're after.  

Lets be clear - it's good betnomi came back saying they wanna make things right, but we gotta watch our back here.  Wouldn't be the first time scammers try getting over on folks who got scammed before.

Who is going to pay us for our leaked data?

Also a very good question. Misuse of personal data is not only unethical but also a criminal offense.

[crwth]

It's good that somehow there's an update on what is happening. I hope you get the proper judgment and it would be fair or something. It's really a struggle to have to run a business. That would really be stressful and would make you lose a lot if you don't make the right decisions.

[examplens]

Dear users and friends,

We are writing to inform you of the status of Betnomi and our commitment to fully refunding all user balances.

Alright. If this is the first step in clarifying the events related to Betnomi, it is acceptable. However, it is certainly not enough. Even if you return the money to all affected users, you have to give a lot more explanation here.
For example, who are you who introduced yourself and still stands behind the Betnomi brand? It is a bit unclear, considering that you state that work under the previous owners was not possible.
You need to name the people who misused the Betnomi intellectual property, database, the information, as well as the name of the new casino that is (or is yet to be), launched. You have an obligation to your users to provide such information. In fact, not only towards them but towards everyone, because it is a potential new scam scheme.
Why did you wait so long?

[LoyceV]

So, to summarize: You took players' money, went quiet for 4 months, blame someone else and say you're going to pay back the money you took.
Question: where is the refund money supposed to come from?
Question: why announce after 4 months that you're going to announce something in a few days? Couldn't you wait a few more days and just announce it without pre-announcing whatever it is you'll come up with?

Dear users and friends,

We are writing to inform you of the status of Betnomi and our commitment to fully refunding all user balances.

In June, we faced significant internal challenges related to the company's long-term financial outlook and ownership structure. To address these issues, we temporarily suspended operations and initiated a restructuring process with a focus on long-term profitability. During this time, it became clear that continuing to work with the existing owners was no longer viable, and we terminated the partnership.

Unfortunately, following this decision, certain individuals engaged in backroom deals to extract Betnomi's intellectual property and resources for the purpose of launching a new casino independently. These actions resulted in significant damage to Betnomi and its users. Critical system resources were restricted, and the database became inaccessible, preventing users from withdrawing their balances.

We have since learned that our database was compromised and potentially sold to another casino platform that falsely claimed Betnomi had rebranded. We are pursuing legal action against this entity.

Fortunately, we have successfully retrieved a backup of our database and are working with regulators to develop a plan for fully refunding all users. This plan will be announced in the coming days.

Due to several legal actions that are pending against those who stole our intellectual property and those who wrongfully gained access to our systems and falsely claimed to be associated with us. The outcome and duration of these cases are uncertain. Therefore, we have decided to permanently cease operations and stop using the Betnomi brand in our best interests.

Over the past two years, we have developed our own casino software, risk management engine, and other valuable intellectual property worth millions of dollars. We intend to leverage this expertise to rebuild a stronger brand in the future.

We will provide an update on our reimbursement plan and schedule as soon as possible.

Thank you for your understanding.

(full quote added as reference)

[Plaguedeath]

I'm not sure if the refund will be successful because if you stop using the "Betnomi" brand, it means you have a choice to run away since whether you've refund or not, the result is same. Of course it just my own assumption.

Therefore, we have decided to permanently cease operations and stop using the Betnomi brand in our best interests.

The victims could take a legal action and this forum also store every users IP address, but I haven't yet see any result of successful investigation.

[Gozie51]

Question: why announce after 4 months that you're going to announce something in a few days? Couldn't you wait a few more days and just announce it without pre-announcing whatever it is you'll come up with?

That is exactly my point. I think there was no need for the supposed rush to make the announcement when they have kept mute for how many months long yet coming to make promise whose fulfilment might take another frustrated customer to open up a reminder thread here quoting this same thread in wait for the payment.

I think it would have been better to wait a little more and then coming out with this apology thread alongside immediate refund plan. Don't just keep your reputation dragging all the way because it is not easy getting it back.

[GazetaBitcoin]

So, to summarize: You took players' money, went quiet for 4 months, blame someone else say you're going to pay back the money you took.
Question: where is the refund money supposed to come from?
Question: why announce after 4 months that you're going to announce something in a few days? Couldn't you wait a few more days and just announce it without pre-announcing whatever it is you'll come up with?

What baffles me more is this part:

it became clear that continuing to work with the existing owners was no longer viable, and we terminated the partnership.

So what happened exactly? Some employees fired the owners? That would be first time I hear anything like that.

Thank you for your understanding.

And this message is signed by who? By some employees which managed somehow to fire the owners of a business?

[milewilda]

So, to summarize: You took players' money, went quiet for 4 months, blame someone else say you're going to pay back the money you took.
Question: where is the refund money supposed to come from?
Question: why announce after 4 months that you're going to announce something in a few days? Couldn't you wait a few more days and just announce it without pre-announcing whatever it is you'll come up with?

This is what i do have in mind or have questions because if we do tend to think deep through then;

1. They wont really be taking too long for them to announce that there's someone who stole or whatsoever that correlated to it.
On the time that they have seen on whats the culprit or problem is then they would immediately be telling the public on what happened.
It wont really be that something believable if it would be taking 4 months before they do make out such announcement basing up on what they had find out.
Totally suspicious.

2. Refund money might get from their own pockets? Sounds impossible! Unless if they would give small parts in overall balance
but thats a bad news.

3. Agree, why they need to make some announcement which arent totally announcement at all yet it would be coming on next few days. lol

[Lida93]

We will provide an update on our reimbursement plan and schedule as soon as possible.

Thank you for your understanding.

commendable for you guys to bring all of this information to the public domain to clarify certain misgiving, moat importantly the decision to reimburse users of their fund is very nice a thing to do as it's a way to regain a small size of your reputation within the community.

We hope you guys meet to your promise of refund as announced as am wanting to ask how you guys going to foot all that money for the refund and long it's going to take.

[LoyceV]

So what happened exactly? Some employees fired the owners? That would be first time I hear anything like that.

And said employee is now going to pay back the money the owner took?

[GazetaBitcoin]

So what happened exactly? Some employees fired the owners? That would be first time I hear anything like that.

And said employee is now going to pay back the money the owner took?

Lol, yes.

The employees' conscience did not allow them to sleep anymore, knowing that former owners scammed people, thus they decided to pay the debts from their own pockets. And also to arrange somehow to take the company away from owners' hands.

[CryptSafe]

It is good you came back to tender unreserved apologies. I think the timing is far too late when it was expected to have taken effect. Your casino made away with members funds and assets under your custody for a long time before now and this is the time you are coming to admit that such happened after all these while. It is a sad state though but the effect of the outcome is what you can not tell but anyways, you have done well and I. Looking forward to seeing you make the disbursement as you have noted.

[examplens]

So what happened exactly? Some employees fired the owners? That would be first time I hear anything like that.

And said employee is now going to pay back the money the owner took?

Lol, yes.

The employees' conscience did not allow them to sleep anymore, knowing that former owners scammed people, thus they decided to pay the debts from their own pockets. And also to arrange somehow to take the company away from owners' hands.

A very amusing situation.
The owners stole the intellectual property, i.e. the casino script. probably stole from themselves, to sell to someone else who will falsely present themselves as Betnomi.