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Wapfika
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August 16, 2025, 12:04:17 PM |
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This is probably the reason, yeah. But after searching for email notifications from Betpanda, I only found this:  As you can see, it only talks about the deposit bonus. I definitely did not make a deposit. Betpanda usually send free spin bonuses when you are newly registered and after you register when you wager every week. Their VIP rewards revolves on free spin rewards same with their welcome back and exclusive bonus. You should claim them before it expires. I’m not a regular bettor here but I remember I get most of my rewards in free spin.
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Yaunfitda
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August 16, 2025, 12:33:49 PM |
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I can't access my account. It seems that I can't remember my password. I tried most of the password that I know but I always end up too many attempts. My password is totally different to other casino sites here just to avoid compromising my account, but I end up forgetting my password.
I tried to use the "forgot password," but it seems the "forgot password" didn't work. I've waited for almost 30 minutes for this email reset link, but no email received.
Haven't you written down your password in notebooks? It's a task to remember all the passwords we have been using. Because a lot of sites are registering on a regular basis and using different passwords. Forgot should work; sometimes email notifications get stuck due to email server issues. Most of the sites use a third-party email service to send email for resetting passwords. If you are still struggling to reset and don't receive verification codes, then it's better to talk with the Betpanda support team. Hope they will solve your issues as soon as possible since these aren't any serious issues at all. It's not about the password, it's about the reset password might not be working as it has been more than 24 hours since I try to replicate his error and see if it is not just a isolated case. Hopefully, since Betpanda might have read this already, so we should expect them to do something about this issue. Maybe there will be some players as well who forget their password and want to play again and try to reset it but it's not working.
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Mahdirakib
Legendary
Offline
Activity: 2506
Merit: 1155
In Search of Incredible
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August 16, 2025, 12:58:43 PM |
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~snip~ As you can see, it only talks about the deposit bonus. I definitely did not make a deposit.
Had you received that email on the 29th of July? If yes, then the free spins were credited to your account by giving you a reminder about the deposit bonus. The welcome deposit bonus doesn't have any expiry date. You can get it on your first deposit after creating your account. Therefore, the timer in the email is related to the expiry time of the free spins which you had received. I got email about the welcome deposit bonus two to three times from Betpanda before making my first deposit. None of them were showing the countdown timer. In my mailbox, I can only see the countdown timer on those emails which are related to the free spins offer.
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shasan
Copper Member
Legendary
Online
Activity: 2800
Merit: 1388
Fast contact but no transaction: t.me/shasan32
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August 16, 2025, 04:00:09 PM |
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Customer will not know if their documents has ben sold to other parties. If the stealer don't make it public, I mean he is not sell in public, no one will know. But usually, the stealer will sell in an underground forum and some of them will tell from where the document come from but other will keep it secret.
It is like you get an offers via SMS from many parties. They get the data from the marketing and they are sharing their customer data to others by selling it or give it. It is why we as a customer must be selective choosing the site where we want to KYC. That will prevent the data breach that may happen on that site.
You are correct that those who steal the KYC document or hack the KYC document never share the details publicly and don't say where the document came from. At the same time those who purchase these types of document never share the details of the document, where to use the documents or from where it came from.
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notocactus
Legendary
Offline
Activity: 2870
Merit: 4726
Glory to Ukraine!
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August 16, 2025, 04:20:34 PM |
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You are correct that those who steal the KYC document or hack the KYC document never share the details publicly and don't say where the document came from. At the same time those who purchase these types of document never share the details of the document, where to use the documents or from where it came from.
People must be responsible to keep their very important and sensitive documents like identity documents safely. If they lost those documents to hackers, it's their responsibility by having bad security practice on their own devices. If they did KYC on one or some platforms, their identity documents can be leaked, sold or whatever by those platforms and they can not control it, though they must think of why they decided to do KYC. Why KYC is dangerous and useless.If they want to dive more into privacy, there are many resources. Bitcoin privacy resources.
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PX-Z
Legendary
Offline
Activity: 2044
Merit: 1253
Wallet transaction notifier @txnNotifierBot
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August 16, 2025, 05:39:24 PM |
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Had you received that email on the 29th of July? If yes, then the free spins were credited to your account by giving you a reminder about the deposit bonus. The welcome deposit bonus doesn't have any expiry date. You can get it on your first deposit after creating your account. ...
If you will read xandry's post again, he said he never made deposit on his betpanda's account yet, so it's not a deposit bonus, it might be registration/welcome bonus as every user got free spins upon registration on Betpanda. ... If they lost those documents to hackers, it's their responsibility by having bad security practice on their own device
Why would you save your kyc info on your device. There’s no real benefit in permanently storing your KYC documents on your device. Keep them offline whenever possible and avoid keeping unnecessary digital copies, unless the original form is already digital. When verification is required, take a picture of your ID, submit it, and then delete the copy immediately after. This minimizes the risk of exposure if your device is ever compromised Its risky and dangerous to submit your personal information, such as your ID, to suspicious, unlicensed, or unregulated platforms. Without proper due diligence, handing over sensitive data to just any platform that asks for it is not only unsafe but also pointless, as it exposes you to potential misuse without offering real security or value in return.
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| . betpanda.io | │ |
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Odusko
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August 16, 2025, 05:54:19 PM |
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Customer will not know if their documents has ben sold to other parties. If the stealer don't make it public, I mean he is not sell in public, no one will know. But usually, the stealer will sell in an underground forum and some of them will tell from where the document come from but other will keep it secret.
It is like you get an offers via SMS from many parties. They get the data from the marketing and they are sharing their customer data to others by selling it or give it. It is why we as a customer must be selective choosing the site where we want to KYC. That will prevent the data breach that may happen on that site.
You are correct that those who steal the KYC document or hack the KYC document never share the details publicly and don't say where the document came from. At the same time those who purchase these types of document never share the details of the document, where to use the documents or from where it came from. Some time i want to develop an app that we can check if pur documents have been compromised at some point, this way we can make sensible decisions as regards to how to take our privacy to the next level, kyc should be done on platforms that you have trust on since most of the time we have no clues of what we have in front of us giving out our documents to unknown and untrusted platforms.
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DYING_S0UL
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August 16, 2025, 06:19:55 PM |
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Its risky and dangerous to submit your personal information, such as your ID, to suspicious, unlicensed, or unregulated platforms. Without proper due diligence, handing over sensitive data to just any platform that asks for it is not only unsafe but also pointless, as it exposes you to potential misuse without offering real security or value in return. Many of us are afraid that our personal data could leak through these mandatory KYC platforms and be misused for illegal activities later. That's why most of us either avoid KYC based sites or limit the platforms we share our documents with. As for me, I don't hand over my KYC data to just any sites without verifying it's credibility first, I try to dig as much as possible and I have only done it a few times only. This is another topic that tells a real life story of a person where his personal info were stolen, you might be interested to read it.
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| . betpanda.io | │ |
ANONYMOUS & INSTANT .......ONLINE CASINO....... | │ | ▄███████████████████████▄ █████████████████████████ █████████████████████████ ████████▀▀▀▀▀▀███████████ ████▀▀▀█░▀▀░░░░░░▄███████ ████░▄▄█▄▄▀█▄░░░█▄░▄█████ ████▀██▀░▄█▀░░░█▀░░██████ ██████░░▄▀░░░░▐░░░▐█▄████ ██████▄▄█░▀▀░░░█▄▄▄██████ █████████████████████████ █████████████████████████ █████████████████████████ ▀███████████████████████▀ | ▄███████████████████████▄ █████████████████████████ ██████████▀░░░▀██████████ █████████░░░░░░░█████████ ████████░░░░░░░░░████████ ████████░░░░░░░░░████████ █████████▄░░░░░▄█████████ ███████▀▀▀█▄▄▄█▀▀▀███████ ██████░░░░▄░▄░▄░░░░██████ ██████░░░░█▀█▀█░░░░██████ ██████░░░░░░░░░░░░░██████ █████████████████████████ ▀███████████████████████▀ | ▄███████████████████████▄ █████████████████████████ ██████████▀▀▀▀▀▀█████████ ███████▀▀░░░░░░░░░███████ ██████▀░░░░░░░░░░░░▀█████ ██████░░░░░░░░░░░░░░▀████ ██████▄░░░░░░▄▄░░░░░░████ ████▀▀▀▀▀░░░█░░█░░░░░████ ████░▀░▀░░░░░▀▀░░░░░█████ ████░▀░▀▄░░░░░░▄▄▄▄██████ █████░▀░█████████████████ █████████████████████████ ▀███████████████████████▀ | .
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Dr.Osh
Legendary
Offline
Activity: 2996
Merit: 1025
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August 16, 2025, 06:29:17 PM |
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Its risky and dangerous to submit your personal information, such as your ID, to suspicious, unlicensed, or unregulated platforms. Without proper due diligence, handing over sensitive data to just any platform that asks for it is not only unsafe but also pointless, as it exposes you to potential misuse without offering real security or value in return. Many of us are afraid that our personal data could leak through these mandatory KYC platforms and be misused for illegal activities later. That's why most of us either avoid KYC based sites or limit the platforms we share our documents with. As for me, I don't hand over my KYC data to just any sites without verifying it's credibility first, I try to dig as much as possible and I have only done it a few times only. This is another topic that tells a real life story of a person where his personal info were stolen, you might be interested to read it. Due to the withholding of funds, we need to provide our KYC to the casino site. I've never had any problems with Betpanda, but with other casinos, I don't know why I'm afraid of giving sensitive information to the casino. I hope nothing happens in the future. You shouldn't have given that news, it's killing me mentally  . But I don't care because I'm not rich. Usually, criminals will terrorize people with a lot of money. How about your sportsbook bets this season?
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Wiwo
Legendary
Offline
Activity: 1652
Merit: 1064
Marketing Campaign Manager |Telegram ID- @LT_Mouse
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August 16, 2025, 09:59:28 PM |
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Its risky and dangerous to submit your personal information, such as your ID, to suspicious, unlicensed, or unregulated platforms. Without proper due diligence, handing over sensitive data to just any platform that asks for it is not only unsafe but also pointless, as it exposes you to potential misuse without offering real security or value in return. Many of us are afraid that our personal data could leak through these mandatory KYC platforms and be misused for illegal activities later. That's why most of us either avoid KYC based sites or limit the platforms we share our documents with. As for me, I don't hand over my KYC data to just any sites without verifying it's credibility first, I try to dig as much as possible and I have only done it a few times only. This is another topic that tells a real life story of a person where his personal info were stolen, you might be interested to read it. For some reasons i still believe that there is little that can be done just by holding someone documents as a scammed copy juat as we do when conducting kyc and in some cases during kyc you may be asked to authenticate some aspects which if you are not the original owner of such a document you wont be able to authenticate it and that make such document useless in the hand of the wrong person. But to be at a safer side when we want to use a casino, we must be guided to avoiding getting to a stage where KYC level 2 that requires personal datas wont ve demanded from us.
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| . betpanda.io | │ |
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liuka
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August 16, 2025, 10:25:40 PM |
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Due to the withholding of funds, we need to provide our KYC to the casino site. I've never had any problems with Betpanda, but with other casinos, I don't know why I'm afraid of giving sensitive information to the casino. I hope nothing happens in the future. You shouldn't have given that news, it's killing me mentally  . But I don't care because I'm not rich. Usually, criminals will terrorize people with a lot of money. How about your sportsbook bets this season? I think if a casino platform is trustworthy, we're not afraid to provide our data. As active gamblers, we know what we need to do to gamble safely and professionally. It's not too complicated for us if we just need to provide identification, because to simplify the process, we naturally comply with all applicable rules. New casinos that emerge will likely have fewer customers if they enforce kyc. But if it's a well-known or trusted casino like Betpanda, we won't be afraid to perform kyc. It all depends on our trust in the casino, which is why we perform kyc. Some gamblers who win big are naturally asked for kyc to avoid money laundering, as I understand.
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Mahdirakib
Legendary
Offline
Activity: 2506
Merit: 1155
In Search of Incredible
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August 17, 2025, 06:55:58 AM |
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If you will read xandry's post again, he said he never made deposit on his betpanda's account yet, so it's not a deposit bonus, it might be registration/welcome bonus as every user got free spins upon registration on Betpanda.
No, you are having a wrong assumption here. Read my full post again, then try to understand what I have explained. I know that he hasn't made any deposits at Betpanda. Every user doesn't receive the free spins without deposit. I have joined Betpanda on the 30th of December 2024. They never offered me any free spins until I made my first withdrawal. I was talking about the timer in my post, the countdown timer usually displayed in the free spins related email.
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Wind_FURY
Legendary
Offline
Activity: 3514
Merit: 2125
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August 17, 2025, 07:27:35 AM |
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I believe I was the first one who shared about this problem few months ago and someone also experienced it some time ago and I have replied to his post on how to solve this problem. What you should do is by contacting support, it was quickly solved on my own experience few months ago. I have no idea why this problem is still here while I have reported it few months ago. I dont think it is not that hard to fix this problem but having this problem for months is a bit weird.
I don't think it's worth contacting the support? Since I don't have a balance on my account, but I won in the prediction contest, I just want to play the reward with a 1x wager. I am still trying my luck to remember my password, and I don't want to bother the support since the only reason why I am trying to recover it is because of the reward that I won from the contest. If I totally can't remember my password, I might try to contact them via support. I hope they don't ignore me. Update: I luckily hit the right password after many attempts of trying my old passwords. I'm going to play this one and hope to be lucky enough to hit high multipliers.  👀 What sort of games did you play, and what sort of amounts were you betting in each session? I believe that would be at least $100.00 bets in BlackJack and it's probably at least $50.00 in slots, with a going through capital of $5,000? You don't have to reply if you're not comfortable, but if you want to give me an answer, then a simple emoji giving me a clue would be enough. 
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PX-Z
Legendary
Offline
Activity: 2044
Merit: 1253
Wallet transaction notifier @txnNotifierBot
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August 17, 2025, 07:53:49 AM |
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If you will read xandry's post again, he said he never made deposit on his betpanda's account yet, so it's not a deposit bonus, it might be registration/welcome bonus as every user got free spins upon registration on Betpanda.
No, you are having a wrong assumption here. Read my full post again, then try to understand what I have explained. I know that he hasn't made any deposits at Betpanda. Every user doesn't receive the free spins without deposit. I have joined Betpanda on the 30th of December 2024. They never offered me any free spins until I made my first withdrawal. I was talking about the timer in my post, the countdown timer usually displayed in the free spins related email. Then read the previous conversations again. It's not an assumptions, wapfika also mentioned about the registration bonus, as well as i received free spins upon registration and without making deposit just like xandry.
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| . betpanda.io | │ |
ANONYMOUS & INSTANT .......ONLINE CASINO....... | │ | ▄███████████████████████▄ █████████████████████████ █████████████████████████ ████████▀▀▀▀▀▀███████████ ████▀▀▀█░▀▀░░░░░░▄███████ ████░▄▄█▄▄▀█▄░░░█▄░▄█████ ████▀██▀░▄█▀░░░█▀░░██████ ██████░░▄▀░░░░▐░░░▐█▄████ ██████▄▄█░▀▀░░░█▄▄▄██████ █████████████████████████ █████████████████████████ █████████████████████████ ▀███████████████████████▀ | ▄███████████████████████▄ █████████████████████████ ██████████▀░░░▀██████████ █████████░░░░░░░█████████ ████████░░░░░░░░░████████ ████████░░░░░░░░░████████ █████████▄░░░░░▄█████████ ███████▀▀▀█▄▄▄█▀▀▀███████ ██████░░░░▄░▄░▄░░░░██████ ██████░░░░█▀█▀█░░░░██████ ██████░░░░░░░░░░░░░██████ █████████████████████████ ▀███████████████████████▀ | ▄███████████████████████▄ █████████████████████████ ██████████▀▀▀▀▀▀█████████ ███████▀▀░░░░░░░░░███████ ██████▀░░░░░░░░░░░░▀█████ ██████░░░░░░░░░░░░░░▀████ ██████▄░░░░░░▄▄░░░░░░████ ████▀▀▀▀▀░░░█░░█░░░░░████ ████░▀░▀░░░░░▀▀░░░░░█████ ████░▀░▀▄░░░░░░▄▄▄▄██████ █████░▀░█████████████████ █████████████████████████ ▀███████████████████████▀ | .
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Mahdirakib
Legendary
Offline
Activity: 2506
Merit: 1155
In Search of Incredible
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August 17, 2025, 08:26:42 AM |
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Then read the previous conversations again. It's not an assumptions, wapfika also mentioned about the registration bonus, as well as i received free spins upon registration and without making deposit just like xandry.
It was indeed a wrong assumption from you. You have read and quoted a small part of my post without reading the whole context. This is why you have this wrong assumption. I never said that he got the free spins by making a deposit. Also, I never said that users aren't getting free spins for registration without making deposit. You had said that " every user gets the free spins for registering an account at Betpanda". Where I tried to point out that everyone hasn't received it. You can verify it by asking every forum member who has an account at Betpanda.
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Haunebu
Legendary
Offline
Activity: 3654
Merit: 1007
www.Crypto.Games: Multiple coins, multiple games
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August 17, 2025, 11:13:57 AM |
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For some reasons i still believe that there is little that can be done just by holding someone documents as a scammed copy juat as we do when conducting kyc and in some cases during kyc you may be asked to authenticate some aspects which if you are not the original owner of such a document you wont be able to authenticate it and that make such document useless in the hand of the wrong person.
You are severely underestimating scammers. Didn't you hear about the rise of identity fraud across the world? Some places do ask for authentication of those documents, but some places don't and there lies the problem. This is why privacy is such a big deal these says and submitting KYC at any crypto gambling site regardless of its reputation is risky to varying extents regardless of its reputation.
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Pmalek
Legendary
Offline
Activity: 3360
Merit: 8913
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August 17, 2025, 12:09:19 PM |
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I think if a casino platform is trustworthy, we're not afraid to provide our data. As active gamblers, we know what we need to do to gamble safely and professionally. It's not too complicated for us if we just need to provide identification, because to simplify the process, we naturally comply with all applicable rules.
New casinos that emerge will likely have fewer customers if they enforce kyc. But if it's a well-known or trusted casino like Betpanda, we won't be afraid to perform kyc. It all depends on our trust in the casino, which is why we perform kyc. Some gamblers who win big are naturally asked for kyc to avoid money laundering, as I understand.
Being unwilling to undergo KYC at a casino or an exchange has nothing to do with the trustworthiness of the platform. It's dangerous to do because information from such databases are desirable booty that scammers want to get their hands on. Casinos employ various types of staff who may have access to such information. They often get tricked and hacked, and then the databases leak with your private information in it. Once that information becomes public, it never goes away.
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gunhell16
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August 17, 2025, 12:44:28 PM |
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~snip~ As you can see, it only talks about the deposit bonus. I definitely did not make a deposit.
Had you received that email on the 29th of July? If yes, then the free spins were credited to your account by giving you a reminder about the deposit bonus. The welcome deposit bonus doesn't have any expiry date. You can get it on your first deposit after creating your account. Therefore, the timer in the email is related to the expiry time of the free spins which you had received. I got email about the welcome deposit bonus two to three times from Betpanda before making my first deposit. None of them were showing the countdown timer. In my mailbox, I can only see the countdown timer on those emails which are related to the free spins offer. I also experienced receiving free spins when I made my first deposit at a casino. Unlike others, it didn't have an expiration, but I used up all my free spins quickly on the same day because they were included in the wager accumulation you make while betting at the casino. Though some casinos only offer this once, others let you experience it up to your third deposit, but there's a required amount you need to deposit to get the free spins, or something like that.
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notocactus
Legendary
Offline
Activity: 2870
Merit: 4726
Glory to Ukraine!
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August 17, 2025, 04:30:48 PM |
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Its risky and dangerous to submit your personal information, such as your ID, to suspicious, unlicensed, or unregulated platforms. Without proper due diligence, handing over sensitive data to just any platform that asks for it is not only unsafe but also pointless, as it exposes you to potential misuse without offering real security or value in return.
It is only more dangerous if you KYC on suspicious, unlicensed, unregulated platforms whilst it does not mean that if you do KYC on legit, licensed and regulated platforms, you are safe and your identity documents will not be leaked. Data can be leaked by many ways, internal sales or hacks from external people and you as a user can not control anything after KYC with your indentity documents. What you can control is before KYC on any platform, consider whether you should KYC or not, and eventually don't do KYC. It's the only way to make sure that your identity documents won't be stored on that platform's database and there is no risk of data leak by that company.
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DYING_S0UL
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August 17, 2025, 04:41:47 PM |
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Its risky and dangerous to submit your personal information, such as your ID, to suspicious, unlicensed, or unregulated platforms. Without proper due diligence, handing over sensitive data to just any platform that asks for it is not only unsafe but also pointless, as it exposes you to potential misuse without offering real security or value in return. ...snip.. Due to the withholding of funds, we need to provide our KYC to the casino site. I've never had any problems with Betpanda, but with other casinos, I don't know why I'm afraid of giving sensitive information to the casino. I hope nothing happens in the future. You shouldn't have given that news, it's killing me mentally  . But I don't care because I'm not rich. Usually, criminals will terrorize people with a lot of money. How about your sportsbook bets this season? I was only speaking in a general sense, not anything to do with betpanda or any other sites in particular. I just meant it as a wider thought that sharing our info online always comes with a risk. And I totally understand your concerns, anyone would feel uncomfortable/uneasy/hesitatant when it's about kyc, expacially when it's a site that they are not used to... Have you read the whole post? I feel sorry about the poor guy, the amount of discomfort/pain he went without doing anything.
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