Betpanda.io | Anonymous Crypto Casino | Welcome Bonus Up to 1BTC

[AHOYBRAUSE]

You're absolutely right. I can't blame Rollbit at all for this; they just follow the rules. I respected that and ended my relationship with them. But unfortunately, while looking for alternatives, Betpanda unfairly withheld my $600.

Dude, why you keep betting at betby run sports books, seriously. Don't you learn from what's happening? I mean there are plenty of other sites around that offer better odds, higher cashouts and what not, yet you force yourself playing on betby. Just google and find something that suits you better.

[Lakai01]

I last played on Betpanda in November, and then in the first week of January, I deposited $300, $300, and $300 in successive deposits, totaling $900, and I didn't withdraw any money during that time.
After these deposits, my first withdrawal request was rejected, and my balance was around $890 at the time. Considering my investments, I was at a loss, albeit a small one. But Betpanda, without following any rules, only refunded my last $300. I say this is the height of injustice.

Have you already started a thread in Scam Accusations here in the forum? There are lots of people reading there who may be able to help you.
The more information you provide about your case (including screenshots of your communication with support), the easier it will be to help you.


Just a guess... could it be that you have to wager the deposited amounts at least once before you can withdraw them again? These rules do exist at some other online casinos.

[betswift]

You're absolutely right. I can't blame Rollbit at all for this; they just follow the rules. I respected that and ended my relationship with them. But unfortunately, while looking for alternatives, Betpanda unfairly withheld my $600.

Dude, why you keep betting at betby run sports books, seriously. Don't you learn from what's happening? I mean there are plenty of other sites around that offer better odds, higher cashouts and what not, yet you force yourself playing on betby. Just google and find something that suits you better.

That's what I like about the space in general - we are always free to leave and move on to something new.

Sometimes it's hard or due to bad situations, but generally - it's always a viable solution to save lots of the nerves.

[acuyaa]

You're absolutely right. I can't blame Rollbit at all for this; they just follow the rules. I respected that and ended my relationship with them. But unfortunately, while looking for alternatives, Betpanda unfairly withheld my $600.

Dude, why you keep betting at betby run sports books, seriously. Don't you learn from what's happening? I mean there are plenty of other sites around that offer better odds, higher cashouts and what not, yet you force yourself playing on betby. Just google and find something that suits you better.

No, I already use a lot of different sites with different bookies. At the time, the odds for bets were higher on sites using the Betby bookies, so I decided to try there. I've never had any problems before. I've used Luckblock, BC.game, Rollbit, Rainbet, and at least 7-8 other Betby sites that I can't even remember.

I never had any problems with any of them. This just happened suddenly, and because of insufficient limits, I was playing on four Betby sites instead of just one. The time period during which I played and experienced problems was only 4-5 days. I experienced this whole thing suddenly.

I last played on Betpanda in November, and then in the first week of January, I deposited $300, $300, and $300 in successive deposits, totaling $900, and I didn't withdraw any money during that time.
After these deposits, my first withdrawal request was rejected, and my balance was around $890 at the time. Considering my investments, I was at a loss, albeit a small one. But Betpanda, without following any rules, only refunded my last $300. I say this is the height of injustice.

Have you already started a thread in Scam Accusations here in the forum? There are lots of people reading there who may be able to help you.
The more information you provide about your case (including screenshots of your communication with support), the easier it will be to help you.


Just a guess... could it be that you have to wager the deposited amounts at least once before you can withdraw them again? These rules do exist at some other online casinos.

Yes, I know that rule exists, but it's not relevant to my situation; I had already played my entire balance at least once.

[dimonstration]

You're absolutely right. I can't blame Rollbit at all for this; they just follow the rules. I respected that and ended my relationship with them. But unfortunately, while looking for alternatives, Betpanda unfairly withheld my $600.

Dude, why you keep betting at betby run sports books, seriously. Don't you learn from what's happening? I mean there are plenty of other sites around that offer better odds, higher cashouts and what not, yet you force yourself playing on betby. Just google and find something that suits you better.

No, I already use a lot of different sites with different bookies. At the time, the odds for bets were higher on sites using the Betby bookies, so I decided to try there. I've never had any problems before. I've used Luckblock, BC.game, Rollbit, Rainbet, and at least 7-8 other Betby sites that I can't even remember.

I never had any problems with any of them. This just happened suddenly, and because of insufficient limits, I was playing on four Betby sites instead of just one. The time period during which I played and experienced problems was only 4-5 days. I experienced this whole thing suddenly.

Betby is the real reason why you experienced this on Betpanda. Probably you just timing this inconvenience since the Betby already notice that you are bypassing all the limits they set on your account by creating account on different casino.

@AHOYBRAUSE suggestion make sense because you will keep experiencing the same scenario if you keep playing on casino that use Betby since you are probably marked by them through KYC and same betting pattern.

[Sanitough]

You really can’t blame Rollbit for that. They’re a regulated casino and they’re just following the rules set by their regulators. A lot has changed in the last five years, KYC is way stricter now and more countries are adopting tighter policies. If those changes don’t work in your favor, you don’t really have a choice. You either accept it or move on and find another casino that’s still willing to cater to you. That’s just how the space is evolving.  

You're absolutely right. I can't blame Rollbit at all for this; they just follow the rules. I respected that and ended my relationship with them. But unfortunately, while looking for alternatives, Betpanda unfairly withheld my $600.

You say it’s unfair, but do you really think they scammed you? Because I don’t see you creating a scam accusation against them.

It might feel unfair on your side, sure, but could it be that they just enforced their TOS on players like you? Usually, if someone truly feels scammed, they file a complaint and let the community decide. Since I don’t see that happening here, it looks to me like both parties agreed to the outcome, even if one side wasn’t happy about it.

[stadus]

Since I don’t see that happening here, it looks to me like both parties agreed to the outcome, even if one side wasn’t happy about it.

Every casino probably has scam accusations at some point, even the most popular ones, so that’s not really surprising.
What matters more is that they’re still around, still answering questions, and still running things day to day.

For Betpanda, this is just one of the casinos that doesn’t require KYC for regular gamblers, and that’s already an advantage compared to others that end up using KYC as an excuse to hold or take players’ money. If someone really felt cheated, especially serious cases, they would usually create a detailed thread explaining what happened. Since there’s none from the user you quoted, I don’t think the comments should be taken too seriously.

[Lakai01]

[...]
It might feel unfair on your side, sure, but could it be that they just enforced their TOS on players like you?

This is exactly what casinos want to avoid, as accusations on sites such as Trustpilot or Casinoguru quickly appear in Google searches and would deter new and inexperienced users who want to play on a particular platform.

That's why support is usually quite helpful and provides information relatively quickly when KYC problems or denied payouts occur, explaining why this happened.

Of course, this doesn't prevent the players affected from making a scam accusation anyway. However, the support chats that are posted often make it very clear what the problem is... and in most cases, it's simply the user's own fault.

[tabas]

Hope you wouldnt experience like me, its annoying even in small amounts.
If I could play on Rollbit, I wouldn't be using this crappy site, but I can't because of the country I live in.

That's sad, you've got still a lot of options with the other casinos if you think that you're having a bad experience. Because with mine, I haven't experienced any bad thing with betpanda. While the choice is in ours, you're free to look out for the other options that you can find on this board. You've got a lot of it and just check if they're allowed in your country. And thanks for hoping that I won't experience the same thing as yours but, hopefully that it will be better in your end after the experience you've got.

[Odusko]

Hope you wouldnt experience like me, its annoying even in small amounts.
If I could play on Rollbit, I wouldn't be using this crappy site, but I can't because of the country I live in.

That's sad, you've got still a lot of options with the other casinos if you think that you're having a bad experience. Because with mine, I haven't experienced any bad thing with betpanda. While the choice is in ours, you're free to look out for the other options that you can find on this board. You've got a lot of it and just check if they're allowed in your country. And thanks for hoping that I won't experience the same thing as yours but, hopefully that it will be better in your end after the experience you've got.

I don't know why some gambler's that make comments over here complain about a casino restriction and seeing that as limitations to their gambling instead making use of the available alternatives that they have around, this forum is filed with reputable sport bookie's and casinos that offers a lot of competitive odds around the market and one can easily choose from among any of them to play on.

[Sanitough]

Of course, this doesn't prevent the players affected from making a scam accusation anyway. However, the support chats that are posted often make it very clear what the problem is... and in most cases, it's simply the user's own fault.

KYC really has a big impact on gamblers when using a casino. Once it’s proven that you violated something, your funds are already at risk because the account will most likely be closed. Some casinos do a full refund, some only half, and others just freeze everything.

They’ll usually say they’ll forward the case to their regulators, or at least that’s what’s written in the TOS. The thing is, they can always justify their actions on paper, but players are still left confused and frustrated, even if we already knew the risks of gambling on a platform where we might eventually fail KYC once they decide to ask for it.

[Lakai01]

[...]
They’ll usually say they’ll forward the case to their regulators, or at least that’s what’s written in the TOS. The thing is, they can always justify their actions on paper, but players are still left confused and frustrated, even if we already knew the risks of gambling on a platform where we might eventually fail KYC once they decide to ask for it.

As a customer, however, you are not quite as vulnerable as your post might suggest at first glance.

Casinos must obtain a license in order to operate at all. As we all know, some licenses are easier to obtain than others. These licenses not only specify what a casino is allowed to do and what it is not allowed to do, but also regulate how customer funds are handled. For example, these funds may not simply be confiscated. If a casino violates this, its license can be revoked and the casino must cease operations.

So if you are affected by an unauthorized withdrawal of funds, you can certainly take legal action, although the casino will also be interested in finding a solution so as not to jeopardize its license. However, the whole thing is certainly not fun and requires both legal fees and a lot of time.

[maknyos]

Of course, this doesn't prevent the players affected from making a scam accusation anyway. However, the support chats that are posted often make it very clear what the problem is... and in most cases, it's simply the user's own fault.

KYC really has a big impact on gamblers when using a casino. Once it’s proven that you violated something, your funds are already at risk because the account will most likely be closed. Some casinos do a full refund, some only half, and others just freeze everything.

They’ll usually say they’ll forward the case to their regulators, or at least that’s what’s written in the TOS. The thing is, they can always justify their actions on paper, but players are still left confused and frustrated, even if we already knew the risks of gambling on a platform where we might eventually fail KYC once they decide to ask for it.

It's a great idea if a casino can refund funds before freezing an account, even if it's only half the available funds. However, this is rare. Casinos typically freeze accounts and their balances, and even permanently block accounts that violate their terms and conditions.
Casinos don't usually do this quickly, they take a longer period of time before deciding to freeze/block an account permanently. This means they're taking steps according to standard operating procedures. However, many users are dissatisfied and end up accusing the casino of fraud, even though they themselves are at fault.

[Vaculin]

It's a great idea if a casino can refund funds before freezing an account, even if it's only half the available funds.

It’s almost like a bargain, honestly. In my case, if I believe I should be given the full amount but the casino only gives half, I wouldn’t like that at all.

But if I didn’t expect to get anything, like when funds are frozen unexpectedly, and they still offer half, then I’d actually call that a generous casino. At that point, they’re already bending their own rules just to keep the gambler somewhat satisfied. As gamblers, we’re well aware of what we’re doing, sometimes we even try to outsmart the casino by twisting their own TOS against them, claiming they failed to implement something properly and caused us trouble. ^{I’ve seen quite a few users do that.}

[Sanitough]

[...]
They’ll usually say they’ll forward the case to their regulators, or at least that’s what’s written in the TOS. The thing is, they can always justify their actions on paper, but players are still left confused and frustrated, even if we already knew the risks of gambling on a platform where we might eventually fail KYC once they decide to ask for it.

As a customer, however, you are not quite as vulnerable as your post might suggest at first glance.

Casinos must obtain a license in order to operate at all. As we all know, some licenses are easier to obtain than others. These licenses not only specify what a casino is allowed to do and what it is not allowed to do, but also regulate how customer funds are handled. For example, these funds may not simply be confiscated. If a casino violates this, its license can be revoked and the casino must cease operations.

So if you are affected by an unauthorized withdrawal of funds, you can certainly take legal action, although the casino will also be interested in finding a solution so as not to jeopardize its license. However, the whole thing is certainly not fun and requires both legal fees and a lot of time.

We don’t really know the exact rules between the casino and their license provider. What we do know is that they’re granted a license so they can operate legally, and in theory the license provider is there to make sure users are protected.

As gamblers, all we really see are the TOS written on the casino site. Those TOS should be aligned with their licensing agreement and shouldn’t violate it. That’s why, when we complain and the casino doesn’t respond properly, the next step is supposed to be going to their regulator so they can step in and decide what’s fair. The problem is, most cases never really reach that level anymore.

[mitchr4]

It's a great idea if a casino can refund funds before freezing an account, even if it's only half the available funds.

It’s almost like a bargain, honestly. In my case, if I believe I should be given the full amount but the casino only gives half, I wouldn’t like that at all.

But if I didn’t expect to get anything, like when funds are frozen unexpectedly, and they still offer half, then I’d actually call that a generous casino. At that point, they’re already bending their own rules just to keep the gambler somewhat satisfied. As gamblers, we’re well aware of what we’re doing, sometimes we even try to outsmart the casino by twisting their own TOS against them, claiming they failed to implement something properly and caused us trouble. ^{I’ve seen quite a few users do that.}

Honestly, the best thing to do is read the TOS carefully before depositing. Don't abuse bonuses and make sure to follow the rules. If an account gets frozen and they offer a refund  even though this rarely happens just take it and leave. In most cases, it's the user's fault for not being careful.
Casinos need to protect their platform, but they also need to keep their players happy. Like Vaculin said, getting half your money back can actually be considered generous if you're the one who broke the rules. If they offer you a partial refund take it, it's better than nothing.