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Author Topic: Genesis-mining.com || World's leading hashpower provider!  (Read 381739 times)
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mptak123
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December 03, 2017, 04:38:26 PM
 #4881

I have had a support ticket open for over 7 months with Genesis Mining. You can read the details of what they did to me here:
https://bitcointalk.org/index.php?topic=2259139

Please DO NOT invest with them until they clear up all the outstanding tickets people have mentioned in this thread. I will update my thread when/if they address my ticket.

Wow you are a record breaker! My ticket is nearly 5 months old...
From the other hand I must admit that 99% of my payouts met my wallet and they like each other a lot ;-)

In general it is so much better that any kind of fiat ivestment...
Nothing is perfect and keep this in mind.

Most of the time people spare their time to say bad things and experience but the most forget about gratitude which is so important.
I think that over 1 mln customers are answering that question.

Please hate me now ;-)

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brobbel
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December 03, 2017, 07:24:32 PM
 #4882

I have had a support ticket open for over 7 months with Genesis Mining. ...

Wow you are a record breaker! My ticket is nearly 5 months old......

No: I have a few tickets from February unsolved until now...
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December 03, 2017, 11:56:38 PM
 #4883

I have had a support ticket open for over 7 months with Genesis Mining. ...

Wow you are a record breaker! My ticket is nearly 5 months old......

No: I have a few tickets from February unsolved until now...

Sorry to hear that, brobbel. I wasn't trying to set the record...
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December 04, 2017, 04:08:02 AM
 #4884

Maybe we can "mine" Tickets to speed things up  Wink


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https://www.genesis-mining.com
mptak123
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December 09, 2017, 07:06:58 PM
 #4885

No payout yesterday on BTC contract and nothing so far today.
No communication from GM as well. Not even single line...
I saw on your official twitter that a lot of people are missing payouts so maybe some clarification?!

Your honest and loyal customer...

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mptak123
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December 10, 2017, 01:24:10 AM
 #4886

No payout yesterday on BTC contract and nothing so far today.
No communication from GM as well. Not even single line...
I saw on your official twitter that a lot of people are missing payouts so maybe some clarification?!

Your honest and loyal customer...

Update: 2nd day in the row without payout...

I was told by customer service that IT made payouts and I really want to believe in it but:
1: They are not visible in payout section of Genesis Mining account(this happened before but this time in it is not only missing entry but the actual payment).
2: Nothing is on the way to my wallet as well so it is NOT in mempool. ---->>>> Correct me if I am wrong.
My wallet shows straight away incoming transation even when there is 0 confirmations. Still nothing is incoming since 07th of December...

Also I was told "this time it's not our fault".

Just wonder do I don't understand something over here? Maybe I was just misinformed with premeditation?


All this together is really challenging my trust so I would be very happy to hear official announcement from Genesis Mining.

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mptak123
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December 10, 2017, 01:29:42 AM
 #4887

No payout yesterday on BTC contract and nothing so far today.
No communication from GM as well. Not even single line...
I saw on your official twitter that a lot of people are missing payouts so maybe some clarification?!

Your honest and loyal customer...

Update: 2nd day in the row without payout...

I was told by customer service that IT made payouts and I really want to believe in it but:
1: They are not visible in payout section of Genesis Mining account(this happened before but this time in it is not only missing entry but the actual payment).
2: Nothing is on the way to my wallet as well so it is NOT in mempool. ---->>>> Correct me if I am wrong.
My wallet shows straight away incoming transation even when there is 0 confirmations. Still nothing is incoming since 07th of December...

Also I was told "this time it's not our fault".

Just wonder do I don't understand something over here? Maybe I was just misinformed with premeditation?


All this together is really challenging my trust so I would be very happy to hear official announcement from Genesis Mining.

BTW backlog shrinked since yesterday from over 220 000 uconfirmed transactions to 130 000 so it should be much better but it is not at all.
https://blockchain.info/unconfirmed-transactions?show_adv=true

Mempool also shrinked a lot: https://blockchain.info/de/charts/mempool-size?timespan=30days



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brobbel
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December 10, 2017, 11:24:29 AM
 #4888

....
2: Nothing is on the way to my wallet as well so it is NOT in mempool. ---->>>> Correct me if I am wrong.
My wallet shows straight away incoming transation even when there is 0 confirmations.
....

In this case you may be wrong. There is not "a" mempool, there are several mempools. Ofcourse they are broadcasting transactions to the network and ideally they will be the almost the same, but it's not always the case. Also, looking thru some different sites you can see different info available, but even then it's not always completely the info in their mempool.

One of the reasons: some mempools are not big enough to hold all transactions, so both older transactions and/or transactions with low fees are automatically deleted.

If you look at blockchain.info live.blockcypher.com and chain.so (three examples) you can get quite different results. For example: Hashflare uses block.io for their payments, they can be seen by chain.so but often you can't see them at blockchain.info - only after confirmation. But even then: when you enter the txid on chain.so you can see the transaction, but entering your walletaddress doesn't show the transaction yet (because Hashflare makes single payments, but continues to do so when it's not confirmed. So a payment from Hashflare can have great-great-great-great-great-great(and that far over 50 times)-parents which are still unconfirmed, and only 25 max can be confirmed in one block at a time. Just an example, because GM has another way to send the payment (as many as possible in one txid) - but I guess you understand the idea.

EDIT:
But the strange thing is: I didn't receive my Litecoin and Dash payments either...
mptak123
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December 10, 2017, 12:31:17 PM
 #4889

....
2: Nothing is on the way to my wallet as well so it is NOT in mempool. ---->>>> Correct me if I am wrong.
My wallet shows straight away incoming transation even when there is 0 confirmations.
....

In this case you may be wrong. There is not "a" mempool, there are several mempools. Ofcourse they are broadcasting transactions to the network and ideally they will be the almost the same, but it's not always the case. Also, looking thru some different sites you can see different info available, but even then it's not always completely the info in their mempool.

One of the reasons: some mempools are not big enough to hold all transactions, so both older transactions and/or transactions with low fees are automatically deleted.

If you look at blockchain.info live.blockcypher.com and chain.so (three examples) you can get quite different results. For example: Hashflare uses block.io for their payments, they can be seen by chain.so but often you can't see them at blockchain.info - only after confirmation. But even then: when you enter the txid on chain.so you can see the transaction, but entering your walletaddress doesn't show the transaction yet (because Hashflare makes single payments, but continues to do so when it's not confirmed. So a payment from Hashflare can have great-great-great-great-great-great(and that far over 50 times)-parents which are still unconfirmed, and only 25 max can be confirmed in one block at a time. Just an example, because GM has another way to send the payment (as many as possible in one txid) - but I guess you understand the idea.

EDIT:
But the strange thing is: I didn't receive my Litecoin and Dash payments either...


Thank you for explaining this. I have some information which might be helpful from VIP assistance service:

"Hi Marcin,

just a quick update. I'm not sure if IT has delayed our payouts as well now - due to the network issues, but even if that is the case we should go back pretty soon now. Of course, I requested that information but haven't received any answer yet.

Stay tuned!"

Still it shouldn't affect LTC and Dash...
Maybe their software is limited and put on hold all payouts because it was the same last time when backlog grew significantly.

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Seems I deinvested all my btc :(


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December 10, 2017, 08:26:55 PM
 #4890

Ya there dragging ass again, not got any of my ltc payments in the past 3 days myself, they just need to be reminded they still have paying customers to take care of..

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Zeta0S
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December 11, 2017, 03:34:30 AM
 #4891

Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley


Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
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Nice guys finish last, smart guys make them run.


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December 11, 2017, 03:39:17 AM
 #4892

So why don't people here just mine the old fashioned way? I don't get it.

I don't always crypto, but when I do. I Rek it.
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December 11, 2017, 07:54:03 AM
 #4893

So why don't people here just mine the old fashioned way? I don't get it.


Powercost me 28 Dollar cent KW/H, that`s on of the reasons.

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
mptak123
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December 11, 2017, 09:43:30 AM
 #4894

Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.

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mptak123
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December 11, 2017, 12:57:35 PM
 #4895

Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.

Exclusive Genesis Mining 3% offer avaiable with this code uQtLeP
mptak123
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December 11, 2017, 02:18:20 PM
 #4896

Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.



The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."



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December 11, 2017, 07:20:32 PM
 #4897


The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."


How about our missing monero payments from August?

It is still saying investigating but still no outcome. I started my contract in July so it was the most lucrative month but I get 0.

When should we expect missing payments?


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Tendo
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December 11, 2017, 08:06:29 PM
 #4898

So why don't people here just mine the old fashioned way? I don't get it.


Powercost me 28 Dollar cent KW/H, that`s on of the reasons.
Why not do POS then its way more power friendly.

I don't always crypto, but when I do. I Rek it.
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Today at 02:48:00 AM
 #4899

So i dont understand what's going on with Genesis Mining.

I have only 5MH of Ether mining and for the first 10 days of my contract I got like 0.0008.

Since the 6th of December my payouts screen has not updated at all.

So, this is happening to everybody then it seems?

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Today at 06:34:01 AM
 #4900

Genesisminning have min withdraw btc.

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