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Author Topic: Genesis-mining.com || World's leading hashpower provider!  (Read 381341 times)
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Rogerdale
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April 28, 2017, 01:31:15 AM
 #4641

is the site down for anyone else?

http://www.downforeveryoneorjustme.com/www.genesis-mining.com
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Genesis-Mining
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May 06, 2017, 02:31:38 PM
 #4642

Hello miners,

Please be aware of any phishing attempts and fake account impersonations of our brand that are targeting to scam you and other users. These are our official social media accounts! Thanks for sharing






When in doubt, you can also check the footer on our website as our social media accounts are listed under "Follow us".



--

Your Genesis Mining Team

brobbel
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May 06, 2017, 06:02:01 PM
 #4643

Why do you not respond to tickets for over 2 months, and then give an answer which is clearly wrong and think the matter is solved, while in fact nothing is done?Huh

And again, why no answer?
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May 06, 2017, 11:31:56 PM
 #4644

Contact them https://www.genesis-mining.com/contact-support

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brobbel
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May 07, 2017, 05:20:24 AM
 #4645


I did. And I am still waiting.

I did again. They said to wait for the first one.
I did again. They closed my question even without responding.

I replied to the first ticket. They said to wait.
I replied again.
I replied again.
I replied again.

And still waiting. 3 months and counting.

(Above not in chronological order, and showing only a small part of the conversation - mostly from my side)
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May 08, 2017, 07:57:43 PM
 #4646

You got a problem with zec mining allocation, setting mine to eth payouts and saving, just to have it reset to zec payouts 100% Sad

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Jantapw
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May 08, 2017, 08:50:30 PM
 #4647

Is it profitable to do mining in higher difficulty?

Zeta0S
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May 09, 2017, 06:28:35 PM
 #4648

You got a problem with zec mining allocation, setting mine to eth payouts and saving, just to have it reset to zec payouts 100% Sad

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Delisted the following coins from our mining portfolio: CURE, START and ZET.

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
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Seems I deinvested all my btc :(


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May 13, 2017, 11:53:35 AM
 #4649

So genesis, were is my ltc/zec payouts, not gotten any payouts or anything showing on payouts page since the 10th of May....

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May 13, 2017, 11:55:41 AM
 #4650

You got a problem with zec mining allocation, setting mine to eth payouts and saving, just to have it reset to zec payouts 100% Sad

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Delisted the following coins from our mining portfolio: CURE, START and ZET.

... and that has what to do with the zec auto resetting bug?

Rogerdale
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May 13, 2017, 12:04:16 PM
 #4651

So genesis, were my ltc payout, not got any payouts or anything showing on payouts page since the 10 of may....

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I also got nothing from them for yesterday.

Looks like they are getting scammed... They have to pay more and more each day with these alts going up. If they sold more contracts than they have miners, they can easily turn into a scam.
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May 13, 2017, 01:49:01 PM
 #4652

So genesis, were my ltc payout, not got any payouts or anything showing on payouts page since the 10 of may....

Icon

I also got nothing from them for yesterday.

Looks like they are getting scammed... They have to pay more and more each day with these alts going up. If they sold more contracts than they have miners, they can easily turn into a scam.

if this turns scam this might be a big blow to crypto
brobbel
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May 13, 2017, 02:32:39 PM
 #4653

I didn't receive payment for May 11 also. I do have several accounts with several sort of contracts.

But hey, it's only one day. Contact their support and wait for their explanation. It's very early to say they are scamming now.

Maybe they are attacked: http://money.cnn.com/2017/05/13/technology/ransomware-attack-nsa-microsoft/
Maybe there is only a minor delay.

The only thing is: it would be much nicer if they send all customers a message with reason of the delay.

EDIT:
I contacted support, and almost immediately received a response:
Quote
thank you for contacting us.

We are having a delay in the payouts for the mining day May 11th.

As you know, you usually receive a payment within 24 hours after each mining day (a mining day runs from 00:00 to 23:59:59 in UTC time) but since have a lot of checks and scripts running, sometimes the time between two payouts can (and will) be longer than 24 hours but the opposite that, it can also be shorter than 24 hours. This is why you don't have to worry, you will receive a payout for each mining day. Also, keep in mind that Mining day date in My payouts refers to the mining day that passed, not the date of the payout.
Your mining carries on as normal as your earnings will not be affected by this.

We apologize for the inconvenience and thank you for your patience.


Best regards,
Zeta0S
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June 08, 2017, 01:50:44 AM
 #4654

Genesis Mining Review/Overview video: http://www.dailymotion.com/video/x5lgqey_genesis-mining-bitcoin-and-ethereum-mining-2017_tech

Will make a new one soon  Shocked Smiley

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
Shattered
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June 10, 2017, 12:17:59 AM
 #4655

Well, after a pretty long vacation from crypto.....im back to look into increasing my hashpower with Genesis.
After reading a few of the recent posts in this thread tho, im skeptical.
If anyone else can stop in here and post any recent good news or bad news they have had, i would certainly appreciate it.
adnanabbas
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June 13, 2017, 11:07:39 PM
 #4656

I bought 100mh/s ether mining contract from you last week. I got an email saying that my order was declined. Simplex already took out the money from my account. Created 3 tickets. They were all closed without a reply. WTF is going on?
I sent you and simplex proof from my cc company online banking that my wife's account was debit for the monies. Please look at all the attached files

https://ibb.co/eOrtTQ
https://ibb.co/id4rF5
https://ibb.co/jQK2Nk
https://ibb.co/b9AWF5
https://ibb.co/faCdv5
altertrader
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June 14, 2017, 07:31:09 AM
 #4657

I'm with you, testing only 2TH on bitcoin
steampunkz
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June 14, 2017, 10:32:59 AM
 #4658

Hello sir. Its been 30+ days since may last payout?  My email address in genesis mining is steampunks143@gmail.com


 
 
 
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brobbel
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June 14, 2017, 10:40:59 AM
 #4659

Hello sir. Its been 30+ days since may last payout?  My email address in genesis mining is steampunks143@gmail.com

They're not responding here.  You have to contact the support on their website: https://www.genesis-mining.com/customer-service
promomei
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June 17, 2017, 08:23:21 AM
 #4660

well i wanted to invest here (((( but see payments are going slower and slower - I hope its not gonna be scam

Thank you guys to make my decision

Not investing to genesis 
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