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Author Topic: Genesis-mining.com || World's leading hashpower provider!  (Read 381318 times)
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Rogerdale
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July 28, 2017, 11:42:26 AM
 #4701

Hello miners,
 
We have been experiencing some technical difficulties in the past few days. As a result user balances were not shown correctly and the functionality of the website has been reduced, including the login option.

This is representing a bigger challenge than expected, but our IT Team is currently working on solving the issues. This situation has also forced us to hold payouts since the last 20th of July, but they will be released to your wallets (or balance) as soon as the situation is stabilized. We expect to have everything solved (payouts included) during this week.

Also, we are getting lots of tickets due to this, so our response time may not be as quick as you are used to from us. We will handle all tickets of course.

We apologize for all this inconvenience, and thank you for your patience and understanding.



--

Your Genesis Mining Team

This doesn't sit right. Why don't you tell us exactly what 'technical difficulties' you are experiencing? Also, why are you still accepting payments for new contracts if your servers aren't working?

The real reason is that Genesis Mining has been hacked:

http://blog.genesis-mining.com/genesis-mining-service-update
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guclu
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August 08, 2017, 10:14:50 AM
 #4702

I received my payments today, including bitcoin, Litecoin, Ethereum and Dash.

Thanks Genesis Mining  Smiley

Did you receive them in your wallet?

He's either a big fan or a part of the company... so he'd have received payments wherever YOU need him to Cheesy
Michaeljayclark
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August 13, 2017, 02:15:50 AM
 #4703

Genesis Mining Posted this on the Payouts Page

We are currently investigating all delayed payouts. Until these issues are solved, we will temporarily switch to a new payout schedule: Instead of paying out daily, we will payout all funds every two days – e.g. the next payout is scheduled for the 9th of August, covering the payouts of 7th and 8th of August and so on.This is only a measure to take pressure off the daily routine until we are sure that our infrastructure is again capable of performing at maximum. We will then return to daily payouts as soon as possible. Thank you for your understanding.


Sign of the end?
TucoRamirez
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August 14, 2017, 05:52:01 PM
 #4704

Is investing in Genesis mining contract more or less profitable than investing directly into the crypto-currency?


Rogerdale
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August 14, 2017, 07:54:34 PM
 #4705

Is investing in Genesis mining contract more or less profitable than investing directly into the crypto-currency?

How can you talk about profitability if they are having big problems and paying with delays (or not paying at all)?

You risk to lose everything if you invest there.
TucoRamirez
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August 15, 2017, 09:40:52 AM
 #4706

Is investing in Genesis mining contract more or less profitable than investing directly into the crypto-currency?

How can you talk about profitability if they are having big problems and paying with delays (or not paying at all)?

You risk to lose everything if you invest there.


thank you, I think I will not be investing in mining after a few weeks of research.

have you used the bitconnect investing platform btw?

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August 16, 2017, 09:43:06 PM
 #4707

well when trying to change my ltc address i keep getting "something went wrong" error message i already checked the ltc address and yes it is correct, had this happen before.. Someone needs to fix this.

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DAVETUN
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August 16, 2017, 10:32:47 PM
 #4708

a sure mining site,with a creative site,traffic tend to  slow down the pase of delivery at times,with regular update the issue of delay will be solve.

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August 16, 2017, 11:24:41 PM
 #4709

Just found genesis-mining!!!!

How is the status? Few posts ago were talking about site hacked and delayed payments... Is this been overcome?

Is this a good investment? As I can see is running since 2014!

How long will it take to recoup my investment?

oayno
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August 18, 2017, 09:45:53 PM
 #4710

Just found genesis-mining!!!!

How is the status? Few posts ago were talking about site hacked and delayed payments... Is this been overcome?

Is this a good investment? As I can see is running since 2014!

How long will it take to recoup my investment?

No, they are still having payout problems. Angry  Another problem is that I just upgraded another 1TH, and the payout decreased?
Zeta0S
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August 21, 2017, 02:43:19 AM
 #4711

Genesis Mining is Paying out each two day guys.

Below you can find the mailing Marco send out a view days back.
Sinds then I received my payments as they promise.

Hey miners!
 
We'd like to share an update on Genesis Mining news as well as events in the cryptocurrency industry!

As many of you know, we're still in the process of returning to our usual daily payout schedule. Reason for the delayed payouts besides the general new security and infrastructure upgrades is our continuation on improving the payout system itself, as our service needs to be able to handle an ever-increasing number of new users. Please rest assured that all of our mining operations are running stable and are secure. This said, new bulk payouts are already en route to your wallet and should pop up soon!
 
Paying a daily mining revenue to all our users remains our top priority (and has been for over three years of service) and we assure you that everybody will receive their hard earned coins and no hash will be forgotten. If you haven't seen it, I shared a video in our Enigma facility talking about exactly these points.

If you opened a ticket we will take a look at your account as soon as we can and provide assistance. Please note that our customer service response times can currently be longer than 72 hours. Please see our recent blog post for more information.

While we're focusing on getting everything back on track, I also want to note that there are companies using our brand and falsely claiming to be associated with us, or in the worst case, try to impersonate us for fraudulent reasons. Please see this blog post to see how you can stay informed.

These last few weeks have brought a boom and a lot of excitement for the cryptocurrency world. Despite concerns surrounding Segwit activation, Bitcoin shot past $4,000USD!!! Bitcoin cash is up and running as well, holding steady around $300. These are exciting times for Bitcoin and cryptocurrency, and we're excited to be on this journey together with our customers.

Finally, I want to thank you for your trust and confidence in Genesis Mining, every one of you help make this possible, which is why we're working around the clock to resolve and restore all payouts, and working to prevent disruptions in the future.

Sincerely yours,

Marco Streng

CEO Genesis Mining

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
coalguru
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August 21, 2017, 04:34:10 PM
 #4712

Looks like there is no SHA/Bitcoin mining hashrate' purchase option on the website?
brobbel
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August 21, 2017, 07:13:20 PM
 #4713

Looks like there is no SHA/Bitcoin mining hashrate' purchase option on the website?

No - I guess it was very popular. So it is sold out now.
Zeta0S
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August 22, 2017, 03:53:26 AM
 #4714

Looks like there is no SHA/Bitcoin mining hashrate' purchase option on the website?
Sold out :-((

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
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August 25, 2017, 02:21:49 PM
 #4715

been 11 days no answer to support ticket about a ton missing payments, more missing payments from yesterday.

Genesis-Mining
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August 25, 2017, 03:57:01 PM
 #4716

We're investigating all missing payouts and if you opened a ticket then we will assist you as soon as we can. We are handling tickets as fast as we can, with more people then before, making more hours then before, but still it can take much longer then you are used to from us. We will pay out what was mined, even if it takes longer, and the Two-Day Bulk payouts are being processed as scheduled. Some people get a transaction error or something similar on the most recent BTC payout. Those payouts have been processed on our side, but further distribution of the transaction data into the blockchain can take considerable time nowadays, as we have seen quite a few times before, causing temporary "transaction unknown" errors and such. There is nothing we can do to speed up since we do not have any control over the blockchain. It could take several hours still, but the transaction data will pop up in a block explorer (and of course the payment in your wallet) eventually.
In the mean time we are still doing infrastructure upgrades and are working very hard to get back to our daily payout routine, and we are working very hard to handle tickets and concerns as fast as we can.

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Your Genesis Mining Team

Zeta0S
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August 25, 2017, 06:47:45 PM
 #4717

We're investigating all missing payouts and if you opened a ticket then we will assist you as soon as we can. We are handling tickets as fast as we can, with more people then before, making more hours then before, but still it can take much longer then you are used to from us. We will pay out what was mined, even if it takes longer, and the Two-Day Bulk payouts are being processed as scheduled. Some people get a transaction error or something similar on the most recent BTC payout. Those payouts have been processed on our side, but further distribution of the transaction data into the blockchain can take considerable time nowadays, as we have seen quite a few times before, causing temporary "transaction unknown" errors and such. There is nothing we can do to speed up since we do not have any control over the blockchain. It could take several hours still, but the transaction data will pop up in a block explorer (and of course the payment in your wallet) eventually.
In the mean time we are still doing infrastructure upgrades and are working very hard to get back to our daily payout routine, and we are working very hard to handle tickets and concerns as fast as we can.

--

Your Genesis Mining Team


Thanks for the update!

In the blockchain but it`s taking a long time? Handy to get faster confirmations : https://pool.viabtc.com/tools/txaccelerator/

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
POM
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September 06, 2017, 04:42:27 AM
 #4718

I'm still waiting on my final XMR payout. its been weeks since I opened a ticket, got a initial automated response and nothing since.
I had this problem when I was trying to get my final ETH payout as well. simply unacceptable.
Money_king88
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September 06, 2017, 11:32:13 AM
 #4719

I'm still waiting on my final XMR payout. its been weeks since I opened a ticket, got a initial automated response and nothing since.
I had this problem when I was trying to get my final ETH payout as well. simply unacceptable.

been waiting for 3 months now for steem payout from eth contract, been missing around 30 eth contrct payouts and been waiting almost a mnonth no reply yet they are so worried about adding more sha 256 i think genesis is turning slowly to a scam and this pre order on hash power proves it

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September 06, 2017, 09:17:29 PM
 #4720

Amazing visit to the larges Bitcoin Mining farms in Iceland!!
https://youtu.be/A7NhfuIdy8Q
Wow Guys! Genesis Mining showed me around on their mining farms. It was really Impressive! And there is more to come.. Right now they are building even more farms!

Enjoy the video,

Vic!

Get a HUGE 3% discount with promo code: MOON @ Genesis Mining
https://www.genesis-mining.com
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