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punin
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July 29, 2012, 11:05:48 PM |
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I must say I'm a bit disappointed that it takes over 24h to withdraw bitcoins. I know your hot wallet is not big, but 24h.. c'mon. This is unprofessional. Feels as if I was using PayPal or dealing with Mt.Gox "3-day" SEPA deposits.
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"You Asked For Change, We Gave You Coins" -- casascius
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EskimoBob
Legendary
 Offline
Activity: 910
Merit: 1000
Quality Printing Services by Federal Reserve Bank
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July 30, 2012, 08:13:14 AM |
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After I made some noise here and in the IRC channel, my BTC transfer was completed. I actually feel bad for the poor guy in help desk, who has to put up with all this shit because hes employers are a bunch of amateurs.
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While reading what I wrote, use the most friendliest and relaxing voice in your head.
BTW, Things in BTC bubble universes are getting ugly....
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adamas
Legendary
Offline
Activity: 1014
Merit: 1003
VIS ET LIBERTAS
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July 30, 2012, 08:41:41 AM |
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I never had any issues with intersango. I wonder whats going on now, and I hope we will get a clarifying statement from them soon.
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"Es ist kein Zeichen geistiger Gesundheit, gut angepasst an eine kranke Gesellschaft zu sein."
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subpardave
Newbie
Offline
Activity: 14
Merit: 0
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July 30, 2012, 01:54:19 PM |
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Still no sign of missing deposits on accounts, and no update from the original status message.
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Herodes
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July 30, 2012, 02:02:33 PM |
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After I made some noise here and in the IRC channel, my BTC transfer was completed. I actually feel bad for the poor guy in help desk, who has to put up with all this shit because hes employers are a bunch of amateurs.
AFAIk, there's no dedicated help desk employees at Intersango, it's just Patrick,Donald and Amir, and it's Patrick and Amir doing tech, while Donald does organization, at least that's what we can see from their web page, About Us a the very bottom: https://intersango.com/. So not sure if there's anyone to feel sorry for. |
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subpardave
Newbie
Offline
Activity: 14
Merit: 0
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July 30, 2012, 05:42:23 PM |
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According to ticket responses the review is complete and they're working through the backlog. They'll update the status message to say when they expect the backlogs to be cleared.
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norulezapply
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July 30, 2012, 07:50:30 PM |
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According to ticket responses the review is complete and they're working through the backlog. They'll update the status message to say when they expect the backlogs to be cleared.
Interesting. I'm waiting to see some withdrawal proofs to be honest |
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EskimoBob
Legendary
Offline
Activity: 910
Merit: 1000
Quality Printing Services by Federal Reserve Bank
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July 30, 2012, 08:27:13 PM |
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You know what, you 3 have no idea how to run a business. At least not a exchange, where open and hones communication and speed of transactions are the 2 cornerstones (yes, there are many more). I like to buy your exchange and reboot this under a new management. You guys have failed miserably. I like to make it work before you 3 fuck this one up too badly. We all be happy - you got rid of something you obviously do not care for, clients will be happy because they get better service and I'll be happy running this nice BTC/EUR/GBP/etc exchange, servicing EU countries like never before. You 3 can stay on board until the code and financial audits are completed. After that... adios amigos.  |
While reading what I wrote, use the most friendliest and relaxing voice in your head.
BTW, Things in BTC bubble universes are getting ugly....
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rjk
Sr. Member
Offline
Activity: 448
Merit: 250
1ngldh
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July 30, 2012, 08:35:14 PM |
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You know what, you 3 have no idea how to run a business. At least not a exchange, where open and hones communication and speed of transactions are the 2 cornerstones (yes, there are many more). I like to buy your exchange and reboot this under a new management. You guys have failed miserably. I like to make it work before you 3 fuck this one up too badly. We all be happy - you got rid of something you obviously do not care for, clients will be happy because they get better service and I'll be happy running this nice BTC/EUR/GBP/etc exchange, servicing EU countries like never before. You 3 can stay on board until the code and financial audits are completed. After that... adios amigos. Do it. I wanna see how good you are at running something like this. Actually, if you are serious about it you would build and start your own. That way, you would know how to fix something when it breaks. Otherwise, you have to pick through someone else's system and try to figure out what he was thinking when he built it. |
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phantomcircuit
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July 30, 2012, 09:57:35 PM |
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New Policy:
The first transfer from UK bank accounts to Intersango must be a minimum of 100 GBP which will be held for 5 days.
This policy will have no impact on current users.
This policy will come into effect as soon as the implement is finalized.
Update on pending transfers:
Transfers which are pending will begin to clear within the next 24-48 hours and all pending transfers will be cleared by weeks end.
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phantomcircuit
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July 30, 2012, 10:49:46 PM |
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WTF is going on with BTC transfers now? I have waited over 3 hours for may transfer from Intersango. NOTHING!
Did this resolve itself? Likely the hotwallet was depleted. |
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disclaimer201
Legendary
Offline
Activity: 1526
Merit: 1001
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July 31, 2012, 12:09:44 AM |
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New Policy:
The first transfer from UK bank accounts to Intersango must be a minimum of 100 GBP which will be held for 5 days.
This policy will have no impact on current users.
This policy will come into effect as soon as the implement is finalized.
Update on pending transfers:
Transfers which are pending will begin to clear within the next 24-48 hours and all pending transfers will be cleared by weeks end.
Is liquidity so low that Intersango has now become a ponzi? |
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jago25_98
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July 31, 2012, 12:21:42 AM |
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You know what, you 3 have no idea how to run a business. At least not a exchange, where open and hones communication and speed of transactions are the 2 cornerstones (yes, there are many more). I like to buy your exchange and reboot this under a new management. You guys have failed miserably. I like to make it work before you 3 fuck this one up too badly. We all be happy - you got rid of something you obviously do not care for, clients will be happy because they get better service and I'll be happy running this nice BTC/EUR/GBP/etc exchange, servicing EU countries like never before. You 3 can stay on board until the code and financial audits are completed. After that... adios amigos. We'd all appreciate it if you setup a EUR/GBP exchange. The Intersango code is available to start your own. Give it a go! |
Bitcoiner since the early days. Crypto YouTube Channel: Trading Nomads | Analyst | News Reporter | Bitcoin Hodler | Support Freedom of Speech!
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EskimoBob
Legendary
Offline
Activity: 910
Merit: 1000
Quality Printing Services by Federal Reserve Bank
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July 31, 2012, 06:53:51 AM |
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New Policy:
The first transfer from UK bank accounts to Intersango must be a minimum of 100 GBP which will be held for 5 days.
This policy will have no impact on current users.
This policy will come into effect as soon as the implement is finalized.
Update on pending transfers:
Transfers which are pending will begin to clear within the next 24-48 hours and all pending transfers will be cleared by weeks end.
Is liquidity so low that Intersango has now become a ponzi? You probably do not know what Ponzi scheme really is but let's not dwell on that. Never the less, I think you are correct, that this sure looks like a case where experiment with fractional reserve banking, has gone bad. NB! This is pure speculation! Is Intersango suffering a miniature "bank run"? Sure looks like it. You see, there is no bitcoin printing service like Fed or other similar institutions around the world for big banks. You just can not generated unlimited amounts of bitcoins out of thin air and/or help out banks with taxpayers money. We are not there yet.  Now, if they do have liquidity problems with fiat and BTC, and they are going to use clients money to smooth it out, they will be in even deeper trouble. Intersango, negotiate a loan and take care of this nightmare with your own money. |
While reading what I wrote, use the most friendliest and relaxing voice in your head.
BTW, Things in BTC bubble universes are getting ugly....
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piuk
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July 31, 2012, 09:34:15 AM |
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Can any users confirm GBP withdrawals are clearing?
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CoinCidental
Legendary
Offline
Activity: 1316
Merit: 1000
Si vis pacem, para bellum
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July 31, 2012, 10:05:59 AM
Last edit: July 31, 2012, 12:49:48 PM by CoinCidental |
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Can any users confirm GBP withdrawals are clearing?
I can confirm GBP deposits are not even clearing ,never mind withdrawls ive had near 3 weeks of continually changing lies from Intersango Scammers |
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subpardave
Newbie
Offline
Activity: 14
Merit: 0
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July 31, 2012, 12:44:34 PM |
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Nothing has hit my account yet despite the new responses to tickets.
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phantomcircuit
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July 31, 2012, 08:01:01 PM |
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Things will start to clear within the next 12-36 hours.
There is no liquidity problem, just a substantial backlog.
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cst
Member
Offline
Activity: 110
Merit: 10
The Cosmos doesn't care about you.
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July 31, 2012, 08:40:12 PM |
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Things will start to clear within the next 12-36 hours.
There is no liquidity problem, just a substantial backlog.
Finally something. You seriously need to work on your customer service, guys. I'm a patient man and do understand problems with banks etc, but the lack of communication from you is frustrating, to say the least. You started this thread, use it more often if something's not right, please. |
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teukon
Legendary
Offline
Activity: 1246
Merit: 1002
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August 01, 2012, 02:00:46 AM
Last edit: August 01, 2012, 04:25:02 AM by teukon |
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Finally something.
You seriously need to work on your customer service, guys. I'm a patient man and do understand problems with banks etc, but the lack of communication from you is frustrating, to say the least. You started this thread, use it more often if something's not right, please.
Logged in for the first time in over 6 months to say: +1 Communication is so important, particularly in the Bitcoin economy where there are so many significant uncertainties and unknowns. I really think it would be wise for Intersango to more actively counter FUD with fact to protect their image. My deposit from 10 days ago finally went through. I'll be withdrawing some BTC shortly. Update: I withdrew some BTC successfully (now 4 transactions). I was surprised to see that the transaction, for which Intersango paid a fee of 0.0005 BTC, did not find its way into a block for quite a few hours. I looked at some of the blocks which decided not to bother confirming this withdrawal and the average fee in most of them was between 0.0006 and 0.0008 (some had an average below 0.0005 though). Thoughts? |
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