GAW ZenCloud ZenPool Hashlet - does it really exist? ALWAYS MAKE MONEY :-)

[coinGeek]

In fact, my payout today was less than my service charge. Anyone else see that?

Same thing today. My account was almost empty at $0.99 on Monday. Yesterday it went down to $0.40 and today it's $0.04. I will be funny to see what they do when my account goes negative.

It looks like I'm being overcharged though so I submitted a ticket. We'll see what happens

What do you have? Maybe some less-than-10 GH/s Genesis hashlets? Those are known to have glitchy fees.

I just have a few Solo's remaining.

I got a fast reply from support:

Hello,


The developers noticed an issue with the maintenance fees being too high this morning. We will begin crediting customers soon as well as resolving the actual issue so it does not happen again.

Thank you all for your patience. ETA for completion is end of business day 10/22/14. If you are still experiencing issues after this time, please let us know by replying to this ticket.


Regards,
Jessica R.

Good service. Buggy software.

[Jacques de Molay]

In fact, my payout today was less than my service charge. Anyone else see that?

Same thing today. My account was almost empty at $0.99 on Monday. Yesterday it went down to $0.40 and today it's $0.04. I will be funny to see what they do when my account goes negative.

It looks like I'm being overcharged though so I submitted a ticket. We'll see what happens

What do you have? Maybe some less-than-10 GH/s Genesis hashlets? Those are known to have glitchy fees.

I just have a few Solo's remaining.

I got a fast reply from support:

Hello,


The developers noticed an issue with the maintenance fees being too high this morning. We will begin crediting customers soon as well as resolving the actual issue so it does not happen again.

Thank you all for your patience. ETA for completion is end of business day 10/22/14. If you are still experiencing issues after this time, please let us know by replying to this ticket.


Regards,
Jessica R.

Good service. Buggy software.

The service is one of the things that piss me off about this mob.  They have "implemented" an ITIL tier system, but I am not convinced they still know what they are doing with their service desk still.  You say that was fast, that's great because that is an issue that is new/occurred today.  I still have month old tickets in the system that should be well and truly resolved by now....but since they are old they are hoping I dont respond so they can close them off as a resolved without actually doing anything about it.   

So yes the service has improved but only from a date and time of their choosing and is not backwards compatible on existing tickets.

I shouldn't need to remind any CSR in the forum my ticket number if I complain about it,  this just means NO ONE has the case in their queue or are even looking at it anymore.

[DarkKnight]

This is an old post I'm quoting, but after reading how full of shit it was, I really just felt the need to kitchen sink this and say:

No, you don't have genuine proof. I know you don't, because I do know better.

Yes, interesting news here day by day..

i have some insider information which proof that two weeks ago, GAW and Zenminer were really two sepparate, competing companies ( i can not tell you more details.. ) . so everybody who thinks this is a long planned fraud system might be wrong.. so i might say the $8 Million story is true.. ( http://www.coindesk.com/gaw-zenminer-8-million/ ) zenminer had better prices than GAW ( store.zenminer.com was occasionally 20% cheaper than gawminers.com) , so they had to assimilate them

I'm not making any claim on the legitimacy of their business, only on the claim above about "insider information" proving anything said above.

[Oldminer]

So today I get email from GAW 'support' saying they have closed my 2 week old ticket (raised because I am unable to split my last hashlet to sell it off) because its been resolved? My immediate thought was "resolved by whom??" They didn't even offer a solution  .

No doubt this is how Josh is going to meet his promised 24 October deadline by which time he claims ALL support tickets will be resolved. Its a simple solution really - just close all the tickets off resolved or not!  LOL

[corsaro]

zenminer payout is lower and lower, day by day...

Probably by few weeks, our accounts will start going negative for fees being higher then daily payout...

Sincerely, I am moving to cointellect http://cointellect.com/?code=893cbbad having discovered it more profitable then zenminer.

I hope zenminer will come back to be the more profitable cloud mining like before...

[Flep182]

zenminer payout is lower and lower, day by day...

Probably by few weeks, our accounts will start going negative for fees being higher then daily payout...

Sincerely, I am moving to cointellect having discovered it more profitable then zenminer

I hope zenminer will come back to be the more profitable cloud mining like before...

Very subtle there, hiding your affiliate link in a post.

[corsaro]

zenminer payout is lower and lower, day by day...

Probably by few weeks, our accounts will start going negative for fees being higher then daily payout...

Sincerely, I am moving to cointellect having discovered it more profitable then zenminer

I hope zenminer will come back to be the more profitable cloud mining like before...

Very subtle there, hiding your affiliate link in a post.

this is in clear format..  
http://cointellect.com/?code=893cbbad

[Flep182]

zenminer payout is lower and lower, day by day...

Probably by few weeks, our accounts will start going negative for fees being higher then daily payout...

Sincerely, I am moving to cointellect having discovered it more profitable then zenminer

I hope zenminer will come back to be the more profitable cloud mining like before...

Very subtle there, hiding your affiliate link in a post.

this is in clear format..  where is the problem ??
http://cointellect.com/?code=893cbbad

Well, if you're showing it straight away I have the choice whether I want to use it with or without the affiliatepart attached. It's frowned upon if you start hiding that without a reason

[corsaro]

zenminer payout is lower and lower, day by day...

Probably by few weeks, our accounts will start going negative for fees being higher then daily payout...

Sincerely, I am moving to cointellect having discovered it more profitable then zenminer

I hope zenminer will come back to be the more profitable cloud mining like before...

Very subtle there, hiding your affiliate link in a post.

this is in clear format..  where is the problem ??
http://cointellect.com/?code=893cbbad

Well, if you're showing it straight away I have the choice whether I want to use it with or without the affiliatepart attached. It's frowned upon if you start hiding that without a reason

surely
just for formatting reason...  if it was a bad idea sorry for that
I edited now the original post

[dyask]

I have two GAW accounts, the larger one just hit breakeven today!  
From here it is all profits in that account.

I have a LTCgrear account that will be past breakeven this week.   That one is more critical, because it is harder to sell LTCgear shares.  

[corsaro]

I have two GAW accounts, the larger one just hit breakeven today!  
From here it is all profits in that account.

I have a LTCgrear account that will be past breakeven this week.   That one is more critical, because it is harder to sell LTCgear shares.  

zenminer fees are too high compared to actual daily payouts..   daily fees are more then 50% of the total daily payout

[Honeycutt22]

I have two GAW accounts, the larger one just hit breakeven today!  
From here it is all profits in that account.

I have a LTCgrear account that will be past breakeven this week.   That one is more critical, because it is harder to sell LTCgear shares.  

zenminer fees are too high compared to actual daily payouts..   daily fees are more then 50% of the total daily payout

Yea, just about everything is sucking at GAW right now.. And Josh has barely addressed it...

I just think it's odd that payouts have gone so low, all the bugs, and now withdraw holds and account locks... Just seems odd to me.. If hashbase doesn't blow people away and be bug free... I suspect this could end badly.

[chmick]

Hi all

There is something i don't understand .

In the "latest activity" menu , you can see mainly 2 lines  :

account service fee

and

received payout of

In the "received payout of " details it'swritten for exemple : GenesisGuild: 0.00763454 BTC after pool fees (if applicable)

So I have 3 questions :

what's the differences between account service fee and pool fee ?

How do you know which "account service fee" is related to an hashlet ?

does the amount  given in "received payout" details include already all the fees ?

 

[cma3]

Hi all

There is something i don't understand .
In the "latest activity" menu , you can see mainly 2 lines  :
account service fee
and
received payout of
In the "received payout of " details it'swritten for exemple : GenesisGuild: 0.00763454 BTC after pool fees (if applicable)
So I have 3 questions :
what's the differences between account service fee and pool fee ?
How do you know which "account service fee" is related to an hashlet ?
does the amount  given in "received payout" details include already all the fees ? 

what's the differences between account service fee and pool fee ?

there is only a service fee, pool fees are worked into it -- or not applicable.

How do you know which "account service fee" is related to an hashlet ?

click on the magnifying glass icon of the line you want to know more about.

does the amount  given in "received payout" details include already all the fees ?
im pretty sure that these figures are before fees are applied.

[NeonTranceBadger]

I have two GAW accounts, the larger one just hit breakeven today!  
From here it is all profits in that account.

I have a LTCgrear account that will be past breakeven this week.   That one is more critical, because it is harder to sell LTCgear shares.  

zenminer fees are too high compared to actual daily payouts..   daily fees are more then 50% of the total daily payout

Yea, just about everything is sucking at GAW right now.. And Josh has barely addressed it...

I just think it's odd that payouts have gone so low, all the bugs, and now withdraw holds and account locks... Just seems odd to me.. If hashbase doesn't blow people away and be bug free... I suspect this could end badly.

There will always be bugs that's the joy of programming and with websites becoming so much more advanced in these recent years there will be more bugs since the code is so much more complex.  I would give it a month or two after they release HashBase to see how many of the bugs they get rid of.

[Honeycutt22]

I have two GAW accounts, the larger one just hit breakeven today!  
From here it is all profits in that account.

I have a LTCgrear account that will be past breakeven this week.   That one is more critical, because it is harder to sell LTCgear shares.  

zenminer fees are too high compared to actual daily payouts..   daily fees are more then 50% of the total daily payout

Yea, just about everything is sucking at GAW right now.. And Josh has barely addressed it...

I just think it's odd that payouts have gone so low, all the bugs, and now withdraw holds and account locks... Just seems odd to me.. If hashbase doesn't blow people away and be bug free... I suspect this could end badly.

There will always be bugs that's the joy of programming and with websites becoming so much more advanced in these recent years there will be more bugs since the code is so much more complex.  I would give it a month or two after they release HashBase to see how many of the bugs they get rid of.

Bugs are usually relatively minor things that get fixed very quickly... At least by most reputable companies... There are MAJOR bugs/issues with just about every important feature of GAWs...

This is hardly a proper comparison to put GAW bugs into the same category as "real" businesses.

[chmick]

How do you know which "account service fee" is related to an hashlet ?

click on the magnifying glass icon of the line you want to know more about.

does the amount  given in "received payout" details include already all the fees ?
im pretty sure that these figures are before fees are applied.

thanks for the precise answer .

there is only one problem . I have a magnifier in front of the paying (but details does not include service fees

But not in front of the :

Service Charge    account service fee -0.01047210 BTC

So i don't know to what is related this service charge .

[suchmoon]

How do you know which "account service fee" is related to an hashlet ?

click on the magnifying glass icon of the line you want to know more about.

does the amount  given in "received payout" details include already all the fees ?
im pretty sure that these figures are before fees are applied.

thanks for the precise answer .

there is only one problem . I have a magnifier in front of the paying (but details does not include service fees

But not in front of the :

Service Charge    account service fee -0.01047210 BTC

So i don't know to what is related this service charge .

Yes, that's a known issue, there is no way to tell which fee is for which hashlet. However you can indirectly figure that out since all fees will be multiples of 0.08 USD. The biggest unknown is the exchange rate they are using, you kind of have to guess there. For example today's fee for one MH/s seems to be ~0.00021850 BTC, so they used ~366 BTC/USD rate.

[bitcoinnoisseur]

Hi all

There is something i don't understand .
In the "latest activity" menu , you can see mainly 2 lines  :
account service fee
and
received payout of
In the "received payout of " details it'swritten for exemple : GenesisGuild: 0.00763454 BTC after pool fees (if applicable)
So I have 3 questions :
what's the differences between account service fee and pool fee ?
How do you know which "account service fee" is related to an hashlet ?
does the amount  given in "received payout" details include already all the fees ? 

what's the differences between account service fee and pool fee ?

there is only a service fee, pool fees are worked into it -- or not applicable.

How do you know which "account service fee" is related to an hashlet ?

click on the magnifying glass icon of the line you want to know more about.

does the amount  given in "received payout" details include already all the fees ?
im pretty sure that these figures are before fees are applied.

You must not have an account at Zencloud and are making guesses about everything. There is NO magnifying glass for service charge: "account service fees". There is only a magnifying glass for payout: "received payout". You have to guess which service charge is to be subtracted from which payout.  This is why chmick is asking. And Absolutely the payout is BEFORE the service fee but "after pool fees (if applicable)" as it clearly states when you click on the payout magnifying lens.

[cma3]

You must not have an account at Zencloud and are making guesses about everything. There is NO magnifying glass for service charge: "account service fees". There is only a magnifying glass for payout: "received payout". You have to guess which service charge is to be subtracted from which payout.  This is why chmick is asking. And Absolutely the payout is BEFORE the service fee but "after pool fees (if applicable)" as it clearly states when you click on the payout magnifying lens.

thank you for making assumptions about what i have and do not have. i skimmed his question and misread it since this is a popular question in general.

either way, i hope this has been clarified to the OP.