[ANN] 700,000 Cash Deposit Locations in Brazil, Russia, USA - BitInstant

[Yankee (BitInstant)]

Greetings!

This morning, after much anticipation, BitInstant has launched in two new countries, and now enables
cash deposits at over 700,000 locations in USA, Brazil, and Russia (with Canada arriving in a couple
weeks as well).

Previously, cash deposits were only accepted at the four big banks here in the us (Chase, CitiBank,
Wells Fargo, and Bank of America). Now, in addition to the banks, you can make a cash deposit at the
following locations:

USA
Walmart
CVS
7-Eleven
MoneyGram
Thousands more local convenience, retail, & drug stores and money service locations

Brazil
Boleto Bancário (Boleto)
[These can be paid at ATM's, bank branches, post offices, lottery agents, and some supermarkets and
drug stores as well as via online banking!]

Russia
Qiwi Network
Cyberplat Network
[Both networks contain thousands of cash kiosks popular throughout Russia]

USA and Russia locations enable you to be credited within about an hour, and Brazil requires about 24
hours. The Brazilian Boleto system can be paid with the cash deposits or via Internet Banking .

In total, this now adds over 700,000 cash deposit locations in addition to the major banks where people
in these countries can buy Bitcoins with cash. Canada will be added within weeks, and other countries
will follow. We've been extremely excited about this new deal for months, and we're thrilled to be able
to finally share it with you all!

All deposits have a standard lower rate of 3.99% all around.

Visit BitInstant.com and give it a try!

Always a pleasure serving you!

Thanks,

The Team at Bitinstant
Support@bitinstant.com
1.716.712.4846

[1701774939]

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[unclescrooge]

Awesome, good job guys!

[DeathAndTaxes]

Amazing but I tried and got  ...

Sorry, but this merchant is not ready to accept cash at this time. Please try again later.

I don't even really need to deposit any cash but I was going to try making a deposit at 7-11 on my lunch break just to try it out.  I mean this could bust bitcoin access & adoption wide open.

[cbeast]

Sweet.

[BadBear]

Well that's convenient. Nice job guys.

[Yankee (BitInstant)]

Amazing but I tried and got  ...

Sorry, but this merchant is not ready to accept cash at this time. Please try again later.

I don't even really need to deposit any cash but I was going to try making a deposit at 7-11 on my lunch break.

Will be fixed in 7 minutes, stand by please- 1 bug

[rjk]

Sweeeeeeet

[Serge]

congrats!

Please explain how does cash depositing work in US through Walmart, 711, CVS, etc

[Yankee (BitInstant)]

congrats!

Please explain how does cash depositing work in US through Walmart, 711, CVS, etc

Simple!

Same way a US Bank cash deposit works.

Head over to the site, it will generate a deposit slip for you and just hand it into the teller at 7-11.

Your good to go

[Nejc Kodric (BitStamp.net)]

Great news Charlie! I am glad to hear this!!

Best regards,
Nejc Kodrič
www.bitstamp.net

[Tuxavant]

Not seeing any walmarts in my deposit locations... What am I missing?

[BadBear]

Not seeing any walmarts in my deposit locations... What am I missing?

I had the same problem at first, then realized I was on the how it works page instead of the main page.

[Tuxavant]

I just did the quote and clicked on the trustcash link. No option to choose anything but the 3 banks.

[Yankee (BitInstant)]

I just did the quote and clicked on the trustcash link. No option to choose anything but the 3 banks.

Not seeing any walmarts in my deposit locations... What am I missing?

You chose 'Major Bank Branch' which is TC locations.

You need to choose one of the other locations on our homepage

[Tuxavant]

LOL... DERP.

And some call me an IT professional... I guess that makes them more dumber than me.

[Yankee (BitInstant)]

Amazing but I tried and got  ...

Sorry, but this merchant is not ready to accept cash at this time. Please try again later.

I don't even really need to deposit any cash but I was going to try making a deposit at 7-11 on my lunch break.

Will be fixed in 7 minutes, stand by please- 1 bug

FIXED!

LOL... DERP.

And some call me an IT professional... I guess that makes them more dumber than me.

LOL, so do you like?

[teste]

Hi,

1- If I choose Brazil I think the field (amount to send) should be real currency and not dollar.
2- "You receive" on first page should include the 1 dollar fee that appear on the next pages.

[evoorhees]

For me in Portsmouth, New Hampshire, I now have 15 locations (other than banks) within a 10 min drive

[Tuxavant]

LOL, so do you like?

Veddy nice... making a deposit today at lunch...

[blueadept]

This looks great! 7-11 shows up as "Eleven" though.

[HostFat]

Please, come to europe!

[dancupid]

Looking good - you should add Portuguese and Russian language support (I'm assuming you have that in hand already though)

[evoorhees]

Looking good - you should add Portuguese and Russian language support (I'm assuming you have that in hand already though)

That will be launched very soon.

[bearbones]

Bad ass! Keep up the good work, guys!

[Herbert]

This is REALLY great. Good job!

[dunand]

Is it possible for bitinstant to convert the funds directly to bitcoins instead of dealing with mtgox or coinapult?

[rjk]

Is it possible for bitinstant to convert the funds directly to bitcoins instead of dealing with mtgox or coinapult?

The whole point of their business is to not be an exchange. That's how they were able to get a money transmitter's license in the first place.

[BitcoinBug]

Now that's just... awesome! You guys rock!

[bitcams]

Yay!!!

[evoorhees]

Is it possible for bitinstant to convert the funds directly to bitcoins instead of dealing with mtgox or coinapult?

That's the purpose of Coinapult.... you can avoid the exchanges completely and just get the Bitcoins in your email. As rjk mentioned above, BitInstant can't be the exchanger directly for various legal reasons.

[Yankee (BitInstant)]

Hi,

1- If I choose Brazil I think the field (amount to send) should be real currency and not dollar.
2- "You receive" on first page should include the 1 dollar fee that appear on the next pages.

1- The amount to send is USD, but it will display in real time your local currency in the field below
2- That $1.00 fee does not exist anymore, we will fix that now. There is no $1.00 fee.

This looks great! 7-11 shows up as "Eleven" though.

Fixing now!

[Elwar]

Great job guys. This will fill one major hurdle in Bitcoin which is the difficulty in actually getting Bitcoins.


Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

[Yankee (BitInstant)]

Great job guys. This will fill one major hurdle in Bitcoin which is the difficulty in actually getting Bitcoins.

Thanks 

Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

Should have that launched within 4 weeks or so.

[rjk]

Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

Should have that launched within 4 weeks or so.

Aw hell yeah.

[teste]

Hum,

1- If I'm buying with brazilian currency I think the fields should represent Real and not Dollar. When I go to buy I want to insert the exactly amount I want to pay in Real currency.
2- See that I only will know the exactly amout to pay in Real on the last screen that is not Bitinstant page anymore.
3- To generate boleto do I really need to insert my Cpf, Rg and other informations. I don't like that.

[dancupid]

The UK seems an easy egg to crack as you can already just walk into a bank and put money into any account - is it just a technical matter (dealing with Lloyds still using 19th century technology and a bunch of tellers using quill pens) or a legal matter?

[gourami]

bitinstant is great. i have used their services many times. no problems whatsoever.
and everything is done very quickly.

[Yankee (BitInstant)]

Is it possible for bitinstant to convert the funds directly to bitcoins instead of dealing with mtgox or coinapult?

The whole point of their business is to not be an exchange. That's how they were able to get a money transmitter's license in the first place.

This is partly true.

Hum,

1- If I'm buying with brazilian currency I think the fields should represent Real and not Dollar. When I go to buy I want to insert the exactly amount I want to pay in Real currency.
2- See that I only will know the exactly amout to pay in Real on the last screen that is not Bitinstant page anymore.
3- To generate boleto do I really need to insert my Cpf, Rg and other informations. I don't like that.

1- Follow the instructions on our homepage, type in the amount in USD and it will show you on the bottom how much you will receive in MtGox. It will also show you the BRL amount. Have you tried it? You don't have to go to the next page, it will display right there.
2- We display a very close estimated amount in Real right on our homepage, and you don't even have to refresh.


3- I apologize but thats Brazilian Government regulations, not mine! The Brazilian gov't is VERY rigorous, we are lucky to even have this.

The UK seems an easy egg to crack as you can already just walk into a bank and put money into any account - is it just a technical matter (dealing with Lloyds still using 19th century technology and a bunch of tellers using quill pens) or a legal matter?

UK, EU, and Canada are not far away.

We launched US, Brazil and Russia first because we finished contracting with those countries first. Once a country is ready to go, we launch it within days

[Elwar]

Great job guys. This will fill one major hurdle in Bitcoin which is the difficulty in actually getting Bitcoins.

Thanks 

Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

Should have that launched within 4 weeks or so.

sweet...

[Technomage]

This is big time. Congrats

[Tuxavant]

Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

Should have that launched within 4 weeks or so.

Immanent death of Western Union in 5... 4... 3...

[teste]

Hi,

See this:

1- I go to buy 100 dollars, that is 208 Reais
2- I go to next page and see quote for cash transaction:
Amount you need to pay: 100 usd
Amount you will receive: 95 usd
3- I click go and the total I need to pay is 186,57 Reais. Shouldn't be 208 Reais?

[Serge]

Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

Should have that launched within 4 weeks or so.

Immanent death of Western Union in 5... 4... 3...

one shouldn't forget about the fees. with WU, the further a country the less WU fees are, also WU is cheaper by going to a local agent than sending it from their site with CC.
for instance, WU fees on decent amount to China - 1%, Russia/Ukraine - 4%, Canada - 10%

so in some cases it will be cheaper to send money through BitInstant, in others WU will still prevail.

[Yankee (BitInstant)]

Hi,

See this:

1- I go to buy 100 dollars, that is 208 Reais
2- I go to next page and see quote for cash transaction:
Amount you need to pay: 100 usd
Amount you will receive: 95 usd
3- I click go and the total I need to pay is 186,57 Reais. Shouldn't be 208 Reais?

I will look into this, Im not sure why its about $5 off.

If its a mistake on our end, all transactions will still be honored.

[jco]

This is so great!  Many thanks to the developers.

[Elwar]

so in some cases it will be cheaper to send money through BitInstant, in others WU will still prevail.

For now...BitInstant is just getting into the game. With volume they could certainly compete.

[Yankee (BitInstant)]

so in some cases it will be cheaper to send money through BitInstant, in others WU will still prevail.

For now...BitInstant is just getting into the game. With volume they could certainly compete.

We will also be much easier and simpler.

While WU's strategy is make you fill out 3 pages of paperwork while on any transaction under $1000 they barely need half a page of info, we only ask for the info we need.

For example, when we roll out wire transfers and ACH, we will be required to get a little more information from you, only on certain transfers.

[teste]

186,57 to 208 is about 10 dollars off. I still didn't use the service. I'm just testing it. If is really a bug, I appreciate a donation. Thanks

[acoindr]

I'm speechless. This is huge.

[Yankee (BitInstant)]

186,57 to 208 is about 10 dollars off. I still didn't use the service. I'm just testing it. If is really a bug, I appreciate a donation. Thanks

Cool, of course. I shot an email to our rep at the bank, will have a response in a few.

If you find anymore bugs please let me know ASAP

EDIT:

Our devs recently made some changes to the integration with Brazil, and there appears to be a display issue regarding that. If you complete the transaction, the boleto (payment slip) says R$217.37 for a USD $100 transaction, which is the correct amount. We are working on fixing the wrong number showing in the checkout screen and it should be fixed shortly within a few days.

Whats your donation address?

-Charlie

[weex]

I hit return to merchant after going to ZipZap (for CVS) and it went to https://www.bitinstant.com/zipzap_callback where the page said only:

None

Still, awesome service and I'm trying it out today! This could Change Everything(tm) again.

[Yankee (BitInstant)]

I hit return to merchant after going to ZipZap (for CVS) and it went to https://www.bitinstant.com/zipzap_callback where the page said only:

None

Still, awesome service and I'm trying it out today! This could Change Everything(tm) again.

Fixing now, thanks Dave!

[RodeoX]

Can someone walk my dumb a$$ through this? So, I go into Walmart and I do what now? 

I just want to be clear on the process as I'm sure the Walmart employee will not be.

[teste]

Hi,

So If I want to buy 100 dollars, I'll receive 96 dollars that is = 208 Reais.
With fees, on the end, I'll have to pay 215 Reais.

Suggestion:

Show total amount necessary to pay on the main page, including the fee. (The same information that appear on boleto)

Is this possible?

[mtminer]

Great job guys. This will fill one major hurdle in Bitcoin which is the difficulty in actually getting Bitcoins.

Thanks 

Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

Should have that launched within 4 weeks or so.

So we would be able to use your service to withdraw from Mt-gox to an US bank account?

[shad0wbitz]

Is anybody else getting a 500 server error when trying to place an order?

[draco49]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi. 

[Yankee (BitInstant)]

Great job guys. This will fill one major hurdle in Bitcoin which is the difficulty in actually getting Bitcoins.

Thanks 

Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

Should have that launched within 4 weeks or so.

So we would be able to use your service to withdraw from Mt-gox to an US bank account?

Yup, or any bank account in 186 countries in 100 currencies 

[Phinnaeus Gage]

Can someone walk my dumb a$$ through this? So, I go into Walmart and I do what now? 

I just want to be clear on the process as I'm sure the Walmart employee will not be.

Dumb a$$ #2 has same question(s).

BTW, this looks great, Yankee!

~Bruno~

[phelix]

have you thought about Greece? I am dead serious.

[rjk]

Great job guys. This will fill one major hurdle in Bitcoin which is the difficulty in actually getting Bitcoins.

Thanks 

Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

Should have that launched within 4 weeks or so.

So we would be able to use your service to withdraw from Mt-gox to an US bank account?

Yup, or any bank account in 186 countries in 100 currencies 

[weex]

Can someone walk my dumb a$$ through this? So, I go into Walmart and I do what now? 

I just want to be clear on the process as I'm sure the Walmart employee will not be.

Dumb a$$ #2 has same question(s).

BTW, this looks great, Yankee!

~Bruno~

Please don't start in Walmart. Start at bitinstant.com and all will be clear. Once you get to Walmart with payment slip and cash in hand, you'll be handing both to a clerk there.

[kangasbros]

have you thought about Greece? I am dead serious.

I have, if there is any Greek bitcoiner who wants to translate easywallet.org to Greek, send me an offer  

Seriously, greece seems to be making headlines every day, and it would be a great opportunity to troll Greeks with bitcoins.

[evoorhees]

Can someone walk my dumb a$$ through this? So, I go into Walmart and I do what now? 

I just want to be clear on the process as I'm sure the Walmart employee will not be.

Dumb a$$ #2 has same question(s).

BTW, this looks great, Yankee!

~Bruno~

Honestly the best way to learn is to do it with $20 and see how easy it is. Go through the process on BitInstant.com, and you'll see all the instructions you need.

[hazek]

Awesome job BitInstant!

have you thought about Greece? I am dead serious.

^ this!

[shad0wbitz]

Guys, I don't know if it is just me, but no matter what option I select for cash deposits in the US (except banks) I get a SERVER 500 ERROR. Is anybody else experiencing this?

[Tuxavant]

yea.. same here.. system overload.

Bitch, Fix this, I NEED some BitInstant! lol

[Yankee (BitInstant)]

yea.. same here.. system overload.

Bitch, Fix this, I NEED some BitInstant! lol

Working on it right now!

[siulynot]

Please please! Do something so that i can make a cash deposit in Puerto Rico. We are a commonwealth of United States. There are walmarts here but Zip zap says that there are no deposit locations in my territory.

[Yankee (BitInstant)]

Please please! Do something so that i can make a cash deposit in Puerto Rico. We are a commonwealth of United States. There are walmarts here but Zip zap says that there are no deposit locations in my territory.

Just choose any Walmart in the states, and bring it to a Walmart in Puerto Rico, should work fine.

yea.. same here.. system overload.

Bitch, Fix this, I NEED some BitInstant! lol

Working on it right now!

EDIT: Fixed!

[Serge]

Can someone walk my dumb a$$ through this? So, I go into Walmart and I do what now? 

I just want to be clear on the process as I'm sure the Walmart employee will not be.

Dumb a$$ #2 has same question(s).

BTW, this looks great, Yankee!

~Bruno~

All hail to Smart[phone] a$$ guru!


that the problem of b2b people lacking marketing skills offering products to general consumer - everything should be in plain sight in regards to process when dealing with general consumers.

checking out "how it works" page at bitinstant.com doesn't explain process very well at all:

How it works

BitInstant is the fastest and often easiest way to move your funds from one place to another

In a traditional transfer, your money moves from place to place, costing time each step of the way. Our solution is simple: we keep balances within each of these payment networks. As soon as we see your payment from one network, we can credit you instantly on another.

Select below for a tutorial

well, "tutorial" only has select options for "pay from" and "pay to" and couple of inputs for destination account and notification email address in what seem nonfunctional form. I don't see any tutorial there or explanations how it works exactly in terms what i should be doing. Also from this tutorial isn't clear what to use for 711/Walmart/CVS

A following explanation would pretty much clear how the process works:

- fill out simple form
- print a receipt
- take printed receipt to a store
- have a person at cash register scan the receipt (assuming that's what they will do) and pay the balance due
- when you get home, your money should be in account at selected destination ( roughly 30minutes)

done!

[siulynot]

And to who do i  talk to inside walmart?

[minimalB]

Please, come to europe!

Yes, please!

[Tuxavant]

EDIT: Fixed!

Printed the deposit receipt ok.. but on "return to merchant" I got a 404 of sorts. only text on page says "not found"

[Tuxavant]

potentially massively epic

Potentially? I think this definitively qualifies as massively epic... ESPECIALLY the part about going from Bitcoin to cash.

[Elwar]

I just realized...

Some stores only take cash. I have gone to several where they say "there's an ATM across the street...".

I could definitely see a store saying "we accept cash or Bitcoin". "There's a 7-11 next door..."

[Trader Steve]

Charlie,

Excellent job. A few recommendations on the following screens:



The "Cash Deposit" default option in window should read "Select One" so that the person can click on the drop down menu and pick their preferred method of payment.

Next:



"Destination Account" is confusing. I liked it when the pop up help window said "email address of recipient"

The way it reads now it leads me to believe I need to have a user name or account somewhere which creates confusion and friction in the process.

Here's a use case scenario that I want to use this for:

I have an online business.
I want bitcoin, my customer only has cash.
I instruct my customer to go to BitInstant.com and select "Cash Deposit to [take your pick]"
Customer enters my email address as the "Destination account"
Customer pays in cash and I get my bitcoin - SUCCESS!

What do you think?

[GroundRod]

Massively cool bits, thanks for all the efforts to bring this into existance!  Will be trying out the service next trip to the big city...

[brocktice]

So, for Wal-Mart, I should be choosing Cash Desposit? ZipZap? How does this even work? I assume there must be some pre-existing service at Wal-Mart and other stores where people already use this for something else?

EDIT: Apparently I had a javascript fail, or the site has been updated, because now it's quite clear.

EDIT2: Although now I'm getting an error from CashPayment.com and/or it's not loading.

[RodeoX]

Can someone walk my dumb a$$ through this? So, I go into Walmart and I do what now? 

I just want to be clear on the process as I'm sure the Walmart employee will not be.

Dumb a$$ #2 has same question(s).

BTW, this looks great, Yankee!

~Bruno~

All hail to Smart[phone] a$$ guru!


that the problem of b2b people lacking marketing skills offering products to general consumer - everything should be in plain sight in regards to process when dealing with general consumers.

checking out "how it works" page at bitinstant.com doesn't explain process very well at all:

How it works

BitInstant is the fastest and often easiest way to move your funds from one place to another

In a traditional transfer, your money moves from place to place, costing time each step of the way. Our solution is simple: we keep balances within each of these payment networks. As soon as we see your payment from one network, we can credit you instantly on another.

Select below for a tutorial

well, "tutorial" only has select options for "pay from" and "pay to" and couple of inputs for destination account and notification email address in what seem nonfunctional form. I don't see any tutorial there or explanations how it works exactly in terms what i should be doing. Also from this tutorial isn't clear what to use for 711/Walmart/CVS

A following explanation would pretty much clear how the process works:

- fill out simple form
- print a receipt
- take printed receipt to a store
- have a person at cash register scan the receipt (assuming that's what they will do) and pay the balance due
- when you get home, your money should be in account at selected destination ( roughly 30minutes)

done!

Thanks serge! That does clear it up for me. So, I need money and a receipt from bitinstant.  I'm going to try this on my way home tonight!

[teste]

Hi, I think something is wrong, see:

1- I buy 100 dollars
2- Will receive 96,1 because the 3,99 fee
3- 100 dollars is 207 Reais
4- Why on boleto I need to pay 215 Reais? Should be 207

[Yankee (BitInstant)]

So, for Wal-Mart, I should be choosing Cash Desposit? ZipZap? How does this even work? I assume there must be some pre-existing service at Wal-Mart and other stores where people already use this for something else?

EDIT: Apparently I had a javascript fail, or the site has been updated, because now it's quite clear.

EDIT2: Although now I'm getting an error from CashPayment.com and/or it's not loading.

Can you be more specific please?

Charlie,

Excellent job. A few recommendations on the following screens:

The "Cash Deposit" default option in window should read "Select One" so that the person can click on the drop down menu and pick their preferred method of payment.

Next:

"Destination Account" is confusing. I liked it when the pop up help window said "email address of recipient"

The way it reads now it leads me to believe I need to have a user name or account somewhere which creates confusion and friction in the process.

Here's a use case scenario that I want to use this for:

I have an online business.
I want bitcoin, my customer only has cash.
I instruct my customer to go to BitInstant.com and select "Cash Deposit to [take your pick]"
Customer enters my email address as the "Destination account"
Customer pays in cash and I get my bitcoin - SUCCESS!

What do you think?

Hey, thanks!!!

OK,  

The "Cash Deposit" default option in window should read "Select One" so that the person can click on the drop down menu and pick their preferred method of payment.
--> GREAT idea, we will implement that right now

"Destination Account" is confusing. I liked it when the pop up help window said "email address of recipient"

--> We're gonna make the "Destination Account" disappear when you choose 'Bitcoin to Email' and notify email will just say 'Email Address or Mobile Number' which should be simple.

Cool?

[Yankee (BitInstant)]

Hi, I think something is wrong, see:

1- I buy 100 dollars
2- Will receive 96,1 because the 3,99 fee
3- 100 dollars is 207 Reais
4- Why on boleto I need to pay 215 Reais? Should be 207

Our devs recently made some changes to the integration with Brazil, and there appears to be a display issue regarding that. If you complete the transaction, the boleto (payment slip) says R$217.37 for a USD $100 transaction, which is the correct amount. We are working on fixing the wrong number showing in the checkout screen and it should be fixed shortly within a few days.

[teste]

Sorry but maybe I'm missing something

100 dollars converted to Real is 207 Reais.
Why 217 on boleto?

[brocktice]

EDIT2: Although now I'm getting an error from CashPayment.com and/or it's not loading.

Can you be more specific please?

Well I had intended to but I couldn't get the error to come back up, because the CashPayment.com site wasn't even loading. But now it seems to be working, so maybe it was a momentary glitch or something. I look forward to trying this out.

[Yankee (BitInstant)]

Sorry but maybe I'm missing something

96,1 dollars converted to Real is 207 Reais.
Why 217 on boleto?

Boleto charges $3.95 on some orders.

EDIT2: Although now I'm getting an error from CashPayment.com and/or it's not loading.

Can you be more specific please?

Well I had intended to but I couldn't get the error to come back up, because the CashPayment.com site wasn't even loading. But now it seems to be working, so maybe it was a momentary glitch or something. I look forward to trying this out.

Alright thanks!

[teste]

I meant 100 dollars converted to Real is 207 Reais. Not 96,1.
Hum, 3,95 from boleto. Bad to know.

I think on quote cash transaction page should be listed the boleto "fee".

[jco]

I just downloaded the payment slip from the site, but it also says: Click "Create Payment Slip" to have your slip downloaded to your computer for printing and sent to the email address provided above.  However, I didn't receive an e-mail and my e-mail address isn't listed on that page.  Should I be concerned?  I want to make sure the coins go to my email address.  (using cash -> coinapult)

When I click 'Return to merchant' I get a page that just displays 'not found'

[brocktice]

I just downloaded the payment slip from the site, but it also says: Click "Create Payment Slip" to have your slip downloaded to your computer for printing and sent to the email address provided above.  However, I didn't receive an e-mail and my e-mail address isn't listed on that page.  Should I be concerned?  I want to make sure the coins go to my email address.  (using cash -> coinapult)

When I click 'Return to merchant' I get a page that just displays 'not found'

I had this for wal-mart ->mtgox as well. I have the slip but never got an email.

[jco]

I just downloaded the payment slip from the site, but it also says: Click "Create Payment Slip" to have your slip downloaded to your computer for printing and sent to the email address provided above.  However, I didn't receive an e-mail and my e-mail address isn't listed on that page.  Should I be concerned?  I want to make sure the coins go to my email address.  (using cash -> coinapult)

When I click 'Return to merchant' I get a page that just displays 'not found'

I had this for wal-mart ->mtgox as well. I have the slip but never got an email.

Have you payed for it yet?  I plan on waiting til I hear back.

[brocktice]

I just downloaded the payment slip from the site, but it also says: Click "Create Payment Slip" to have your slip downloaded to your computer for printing and sent to the email address provided above.  However, I didn't receive an e-mail and my e-mail address isn't listed on that page.  Should I be concerned?  I want to make sure the coins go to my email address.  (using cash -> coinapult)

When I click 'Return to merchant' I get a page that just displays 'not found'

I had this for wal-mart ->mtgox as well. I have the slip but never got an email.

Have you payed for it yet?  I plan on waiting til I hear back.

No, I'd have to drive 15 minutes to do it and I've got a busy day. I may not pay that particular slip at all, but I would like to do this soon, because F dwolla.

[Yankee (BitInstant)]

I just downloaded the payment slip from the site, but it also says: Click "Create Payment Slip" to have your slip downloaded to your computer for printing and sent to the email address provided above.  However, I didn't receive an e-mail and my e-mail address isn't listed on that page.  Should I be concerned?  I want to make sure the coins go to my email address.  (using cash -> coinapult)

When I click 'Return to merchant' I get a page that just displays 'not found'

I had this for wal-mart ->mtgox as well. I have the slip but never got an email.

Have you payed for it yet?  I plan on waiting til I hear back.

No, I'd have to drive 15 minutes to do it and I've got a busy day. I may not pay that particular slip at all, but I would like to do this soon, because F dwolla.

As long as the slip was created and you have it you are good to go.

The return to merchant and email slip is a simple glitch we are fixing now.

Your quotes are in the system, we've already processed a dozen or so orders today

[jco]

I just downloaded the payment slip from the site, but it also says: Click "Create Payment Slip" to have your slip downloaded to your computer for printing and sent to the email address provided above.  However, I didn't receive an e-mail and my e-mail address isn't listed on that page.  Should I be concerned?  I want to make sure the coins go to my email address.  (using cash -> coinapult)

When I click 'Return to merchant' I get a page that just displays 'not found'

I had this for wal-mart ->mtgox as well. I have the slip but never got an email.

Have you payed for it yet?  I plan on waiting til I hear back.

No, I'd have to drive 15 minutes to do it and I've got a busy day. I may not pay that particular slip at all, but I would like to do this soon, because F dwolla.

As long as the slip was created and you have it you are good to go.

The return to merchant and email slip is a simple glitch we are fixing now.

Your quotes are in the system, we've already processed a dozen or so orders today

Cool, thanks for the quick reply!

[BCB]

FYI

Just returned from MoneyGram
Had to call a phone
Selected Amount and MAKE PAYMENT option
Was connected to a REP in Manilla.
Gave my Phone, Name Mailing Address on a recorded call
Gave Receive Code (from Printout)
Gave Account Number  (from Printout)
Was told to go to clerk to make payment.

Clerk couldn't find payment in the machine at the counter.  Was told to call again.

Called again.

MoneyGram found existing order and deleted it.

Repeated entire process. 

Clerk still had no data on the counter terminal.

MoneyGram rep on the phone said it must be the recipient  not receiving the request??

Abandoned.

Could have been Local Vender->MoneyGram->ZipZap->BitInstant??

Are your servers overloaded?

Just curious

[RodeoX]

Here is what I did.
I went to bitinstant.com and followed the screens through trustcash.com. After printing my payment slip I drove it to the nearest location (Wells Fargo). I gave them the exact amount for the transfer, and after a few puzzled looks from the teller she did the transfer.
That was at 2:05pm. I will update this post when the cash arrives.

EDIT: BAM! 2:19pm and I'm in the money. No ID, no delay, no hassles. This is how I will get coins in the future.

[LightRider]

This is seriously awesome. I wonder how long the establishment will tolerate you leveraging their ancient and hard won infrastructure to beat them at their own corrupt game.

[siulynot]

Is ZipZap a new service??? If i go to walmart or moneygram they will know what i say to them if i mention ZipZap?

[BCB]

ZIP ZAP is the agent that connects all the MSB's to Bitinstant (I think).

[evoorhees]

Is ZipZap a new service??? If i go to walmart or moneygram they will know what i say to them if i mention ZipZap?

Go through the process on the BitInstant and then ZipZap site. You will be given specific instructions how to complete the payment at the store. Try it, it works

[LightRider]

No word about this major development on http://www.zipzapinc.com/ yet though. I wonder if they aren't all that eager to promote an even newer new payment network.

[Maged]

Mother of God. I can literally pull money from my bank account and convert that money to Bitcoins in the same building. And that building is just two blocks away from where I live.

I never thought that I would see the day...

[Trader Steve]

This is seriously awesome. I wonder how long the establishment will tolerate you leveraging their ancient and hard won infrastructure to beat them at their own corrupt game.

 

[Piper67]

Is it me, or has it just become easier to do a money transfer through Bitinstant with BTC than it is through Western Union with USD?

[Gareth Nelson]

Here is what I did.
I went to bitinstant.com and followed the screens through trustcash.com. After printing my payment slip I drove it to the nearest location (Wells Fargo). I gave them the exact amount for the transfer, and after a few puzzled looks from the teller she did the transfer.
That was at 2:05pm. I will update this post when the cash arrives.

EDIT: BAM! 2:19pm and I'm in the money. No ID, no delay, no hassles. This is how I will get coins in the future.

Now this kind of thing is why we do what we do, thanks for the business

With regards to some of the misc bugs people have reported, most have been patched now, as you can probably imagine demand for a new service can be very high and we sometimes get a few glitches popping up. If anyone finds any issues that haven't been resolved already please email support@bitinstant.com and provide as much detail as possible. We're famous now for our rapid support responses.

[Trader Steve]

Here is what I did.
I went to bitinstant.com and followed the screens through trustcash.com. After printing my payment slip I drove it to the nearest location (Wells Fargo). I gave them the exact amount for the transfer, and after a few puzzled looks from the teller she did the transfer.
That was at 2:05pm. I will update this post when the cash arrives.

EDIT: BAM! 2:19pm and I'm in the money. No ID, no delay, no hassles. This is how I will get coins in the future.

Now this kind of thing is why we do what we do, thanks for the business

With regards to some of the misc bugs people have reported, most have been patched now, as you can probably imagine demand for a new service can be very high and we sometimes get a few glitches popping up. If anyone finds any issues that haven't been resolved already please email support@bitinstant.com and provide as much detail as possible. We're famous now for our rapid support responses.

You still need something next to the "Cash Deposit" default option to let people know that there are multiple choices for cash deposit - many people won't know to click the down arrow to see their choices. How about "Select One" or "Cash Deposit - Select One"? They might just leave the "Cash Deposit" field in the default position without specifying. Maybe you could have a prompt for them if they don't make a specific selection?

[Gareth Nelson]

Here is what I did.
I went to bitinstant.com and followed the screens through trustcash.com. After printing my payment slip I drove it to the nearest location (Wells Fargo). I gave them the exact amount for the transfer, and after a few puzzled looks from the teller she did the transfer.
That was at 2:05pm. I will update this post when the cash arrives.

EDIT: BAM! 2:19pm and I'm in the money. No ID, no delay, no hassles. This is how I will get coins in the future.

Now this kind of thing is why we do what we do, thanks for the business

With regards to some of the misc bugs people have reported, most have been patched now, as you can probably imagine demand for a new service can be very high and we sometimes get a few glitches popping up. If anyone finds any issues that haven't been resolved already please email support@bitinstant.com and provide as much detail as possible. We're famous now for our rapid support responses.

You still need something next to the "Cash Deposit" default option to let people know that there are multiple choices for cash deposit - many people won't know to click the down arrow to see their choices. How about "Select One" or "Cash Deposit - Select One"? They might just leave the "Cash Deposit" field in the default position without specifying. Maybe you could have a prompt for them if they don't make a specific selection?

About to change this now

[Trader Steve]

Maybe put the "go" button first so you don't have to scroll down to find it. Maybe slightly bigger too (not as big as the giant green button you had before - but green is still a good color):

[weex]

I used the service and bitinstant's part of it was very fast. I think less than 5 minutes from the time I got my reference # from the cashier to the time the funds were in my mtgox account.

At CVS where I went, the moneygram part of the process had a small learning curve. When I got there, the cashier looked at it for a moment, tried to pull up the transaction and said to use the red moneygram phone. This phone has a kiosk # that moneygram uses to put the transaction on the store's list of active transactions. Moneygram asked for my name and address and the receive number and activated the transaction so the cashier could see it. I then went to the cashier who checked my id. So not really anonymous but then again once I have coins I guess it's up to me how anonymous I want to be in spending.

The amount was a little confusing because zipzap adds $3.95 but also writes the original amount that I typed into Bitinstant. Out of mutual caution between myself and the cashier we decided to go for the full amount. I'm not sure what would happen if we went for the original amount. Either way I knew I needed to pay the leave the store minus the full amount with fee included.

So I would probably use the bank deposit feature if possible but for folks in the boonies who had to previously buy a moneypak and go on -otc this is going to reduce the hassle quite a bit.

I plan to keep this USD as a balance to use to pay for things with BTC as needed. Like hosting, tchotchkies, bounties, and little gigs.

[teste]

Hi,

1- Why not publish boleto fee on quote cash transaction window?

[Gareth Nelson]

Maybe put the "go" button first so you don't have to scroll down to find it. Maybe slightly bigger too (not as big as the giant green button you had before - but green is still a good color):

Will need to look at a few other design changes on that quote page too so this might not happen straight away.

Thanks for the feedback

[DeathAndTaxes]

I then went to the cashier who checked my id. So not really anonymous but then again once I have coins I guess it's up to me how anonymous I want to be in spending.

IIRC Moneygram asks ID for tx over a certain threshold.  The cashier is just playing "dumb robot".  The terminal either asks for ID and he/she enters it or it doesn't.

[Gareth Nelson]

Hi,

1- Why not publish boleto fee on quote cash transaction window?

Generally we don't know the fees charged after it gets passed to zipzap but I will ask them about how to obtain this data.

[Gareth Nelson]

I used the service and bitinstant's part of it was very fast. I think less than 5 minutes from the time I got my reference # from the cashier to the time the funds were in my mtgox account.

At CVS where I went, the moneygram part of the process had a small learning curve. When I got there, the cashier looked at it for a moment, tried to pull up the transaction and said to use the red moneygram phone. This phone has a kiosk # that moneygram uses to put the transaction on the store's list of active transactions. Moneygram asked for my name and address and the receive number and activated the transaction so the cashier could see it. I then went to the cashier who checked my id. So not really anonymous but then again once I have coins I guess it's up to me how anonymous I want to be in spending.

The amount was a little confusing because zipzap adds $3.95 but also writes the original amount that I typed into Bitinstant. Out of mutual caution between myself and the cashier we decided to go for the full amount. I'm not sure what would happen if we went for the original amount. Either way I knew I needed to pay the leave the store minus the full amount with fee included.

So I would probably use the bank deposit feature if possible but for folks in the boonies who had to previously buy a moneypak and go on -otc this is going to reduce the hassle quite a bit.

I plan to keep this USD as a balance to use to pay for things with BTC as needed. Like hosting, tchotchkies, bounties, and little gigs.

My guess is if you paid the lower amount the transaction wouldn't be automatically detected and we'd need to manually clear it for you.

[Trader Steve]

Maybe put the "go" button first so you don't have to scroll down to find it. Maybe slightly bigger too (not as big as the giant green button you had before - but green is still a good color):

Will need to look at a few other design changes on that quote page too so this might not happen straight away.

Thanks for the feedback

Excellent! Eliminating the need to scroll down in order to find the "go" button would be nice because it is not currently intuitive (or easy) for the uninitiated to figure out what to do next.

[Trader Steve]

When a customer selects "bitcoin to email" the screen should automatically change from this:



To this:



Currently, it is only changed AFTER the customer starts entering data and then it asks for a different data set.

Also, "Email address or mobile number" should be changed to "Destination email address or mobile number"

And lastly, did you do away with the "notification email address" or is that entered somewhere else now?

BTW, great job!

[Gareth Nelson]

When a customer selects "bitcoin to email" the screen should automatically change from this:



To this:



Currently, it is only changed AFTER the customer starts entering data and then it asks for a different data set.

Also, "Email address or mobile number" should be changed to "Destination email address or mobile number"

And lastly, did you do away with the "notification email address" or is that entered somewhere else now?

BTW, great job!

Working on that one, the notification email address is now the sole field for bitcoin to email (destination account is actually ignored for that one).

[teste]

1- Hi, why do I still see the message of 1 dollar fee for payment service?
If I go to buy 100 dollars, the quote cash window say I'll receive 95,1. Should be 96,1

2- I think the boleto fee of 3,95 dollar very expensive. Is anything being done to have a cheaper fee?

[Maria]

We just came from Walmart Puerto Rico. By the time we drove back home our transaction was complete.

This news from Charlie Shrem was the fresh air this community needed after all the bad taste others have left us. Charlie 1+

Maria.

[Gareth Nelson]

1- Hi, why do I still see the message of 1 dollar fee for payment service?

This was an oversight - the old cash quote page was used as a template

If I go to buy 100 dollars, the quote cash window say I'll receive 95,1. Should be 96,1

Is this on the homepage or after clicking the "send funds" button and getting the quote page?

2- I think the boleto fee of 3,95 dollar very expensive. Is anything being done to have a cheaper fee?

We are always trying to negotiate better fees with our partners, but as our relationship with zipzap has just started they may not be willing to lower fees just yet and some fees may be outside of both their and our control.

[SgtSpike]

Very cool!  I'm going to have to give this a try just to give this a try, then promote it to other people. 

[teste]

On quote page

[jco]

Wow.  Perfect service.  Went through CVS and paid the 3.95 moneygram fee and received my bitcoins via email almost instantly.  Highly recommend.  This dude's about to get lots of my money

[siulynot]

ok, i just made the payment at walmart money center using the blue money gram slip. This is what Puerto Rico needed!! thanks a lot! i think the community will grow here.

[Maria]

ok, i just made the payment at walmart money center using the blue money gram slip. This is what Puerto Rico needed!! thanks a lot! i think the community will grow here.

PUERTO RICO NUMERO #1 PUñETAAAA!!

Carolina en la casa!!!

[Yankee (BitInstant)]

ok, i just made the payment at walmart money center using the blue money gram slip. This is what Puerto Rico needed!! thanks a lot! i think the community will grow here.

PUERTO RICO NUMERO #1 PUñETAAAA!!

Carolina en la casa!!!

Your welcome

[bb113]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi.  

I tried to transfer from BOA online and it asked for a recipient zip code (which is unprovided) and wouldn't allow commas or periods in the name of the recipient which was supposedly TCASH ADS, Inc.

[Gareth Nelson]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi.  

I tried to transfer from BOA online and it asked for a recipient zip code (which is unprovided) and wouldn't allow commas or periods in the name of the recipient which was supposedly TCASH ADS, Inc.

Officially that's not supported, but you could try skipping the comma and using these details for the address:
http://www.trustcash.com/contact-us/

[Yankee (BitInstant)]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi.  

I tried to transfer from BOA online and it asked for a recipient zip code (which is unprovided) and wouldn't allow commas or periods in the name of the recipient which was supposedly TCASH ADS, Inc.

Love the new avatar btw

[bb113]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi.  

I tried to transfer from BOA online and it asked for a recipient zip code (which is unprovided) and wouldn't allow commas or periods in the name of the recipient which was supposedly TCASH ADS, Inc.

Officially that's not supported, but you could try skipping the comma and using these details for the address:
http://www.trustcash.com/contact-us/

Didn't work. The error message said they couldn't match the account info. There was also this note (not specific to the error):

Note: Business accounts and Military Bank customer accounts cannot be set up to receive funds.

[bb113]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi.  

I tried to transfer from BOA online and it asked for a recipient zip code (which is unprovided) and wouldn't allow commas or periods in the name of the recipient which was supposedly TCASH ADS, Inc.

Love the new avatar btw

Phinneaus gave me guff for not having one, so... there it is. It was awhile ago though.

[bb113]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi.  

I tried to transfer from BOA online and it asked for a recipient zip code (which is unprovided) and wouldn't allow commas or periods in the name of the recipient which was supposedly TCASH ADS, Inc.

Love the new avatar btw

Phinneaus gave me guff for not having one, so... there it is. It was awhile ago though.

Unless you thought I was him because you just checked the avatar haha.

[Yankee (BitInstant)]

Congratulations to Charlie and the rest of the BitInstant Team!  If you've never used BitInstant, you should give it shot.  It is, by far, the easiest and fastest way to convert cash to coins.  Go BitInstant!

Also, for those in the US who may not be aware... you don't have to physically go to one of their participating locations if you have an account with one of the 4 banks they support.  If you have a Chase account, you can make your deposit online by initiating a funds transfer from your account to the account # listed on the invoice.  Same for BOA, Wells Fargo, and Citi.  

I tried to transfer from BOA online and it asked for a recipient zip code (which is unprovided) and wouldn't allow commas or periods in the name of the recipient which was supposedly TCASH ADS, Inc.

Love the new avatar btw

Phinneaus gave me guff for not having one, so... there it is. It was awhile ago though.

Unless you thought I was him because you just checked the avatar haha.

^ true story 

[bearbones]

Didn't work. The error message said they couldn't match the account info. There was also this note (not specific to the error):

Note: Business accounts and Military Bank customer accounts cannot be set up to receive funds.

Bank fail.

[Jan]

One word: Awesome!

I simply had to try this out, so here is my review.

Step 1: On The Web
- Went to bitinstant.com
- Chose Cash --> CVS to MtGox
- Entered my mtgox account number (you can see it when logging into mtgox, I think you can use your mtgox username as well)
- Entered 100 USD
- Entered my email address
- web page says: You Receive 96.01 USD
- Click Send funds
- You get to review what you entered
- Click Go!
- I get redirected to https://www.cashpayment.com/Public/CashOrder, where my current location is prefilled (in my case Mountain View CA) and I see a map with 14 stores within 5 miles.
- I chose CVS at 850 California Street
- Click Create Payment Slip, and my browser downloads a pfd file, which i print out

This took about 1 minute

The 1 page document contains the address of the store, some instructions, a bunch of labeled numbers, and some logos. It occurs to me that I have to pay USD 103.95 for my USD 100 transfer.

Step 2: At The Store
- The instructions mention a red phone... In the store there happens to be a red phone... I pick it up
- The phone auto dials a number and I get connected to a robo-voice asking me to enter a number which I find on the table next to the phone. Now it knows which store I am in.
- The robo-voice asks a number of questions (don't remember the exact order), and I specify that I want to pay a bill by typing on the phone, enter the amount to pay (103.95 from the pdf), enter the receive code 9611 (from the pdf), and eventually I am told that I will get redirected to a human.
- This never happens, and after a minute or so I hang up and start over.
- I go through the process again, and this time I get connected to an operator.
- I confirm the amount to pay, tell the account number (from the pdf), tell my name and address.
- The operator says that I am all set, and can go to the counter in the store and say that I want to make an express payment.
- At the counter I say that I want to do an express payment using Money Gram.
- She asks what the amount is and what my name is, and asks for ID.
- I show her my Danish drivers license. She briefly looks at it and I pay her USD 104 and get back my 5 cents and a receipt.

This took about 5 minutes

Step 3: After Math
- I receive an email from support@bitinstant.com shortly after. Actually the time on my receipt says 4:03 PM and I received the email 4:02. That's really fast  The mail confirms that I have received USD 95.01 in my mtgox account.
- Logging into my mtgox account I find USD 96.01 there, and since I am pretty sure that I did not have any funds there I guess that the email should have said USD 96.01 instead of 95.01.
- Anyway... I purchase BTC 18.69981974 and send them to my wallet.

This took about 1 minute

All in all I paid USD 103.95 for USD 96.01 worth of BTC at the current market price.

Will I do it again?
Absolutely

 

[Narydu]

There is a russian kiwi netwotk in argentina...

[Yankee (BitInstant)]

There is a russian kiwi netwotk in argentina...

Really? Can you try it out? Im eager to know if that will work

[da2ce7]

This is so good!  We need it in Australia! 

[FreeMoney]

All in all I paid USD 103.95 for USD 96.01 worth of BTC at the current market price.

Will I do it again?
Absolutely
 

When is it ~7%? Is it always ~4% in US?

[Yankee (BitInstant)]

All in all I paid USD 103.95 for USD 96.01 worth of BTC at the current market price.

Will I do it again?
Absolutely
 

When is it ~7%? Is it always ~4% in US?

It's always 3.99% but for some transfers (Moneygram I believe) Zipzap charges an extra $3.95

[teste]

So why on Brazil don't you use moneygram instead of  zipzap?

[Yankee (BitInstant)]

So why on Brazil don't you use moneygram instead of  zipzap?

You mean why don't we use Moneygram instead of Boleto?

You can!

[teste]

How?

[teste]

If I select Brazil flag, I don't see moneygram option

[Yankee (BitInstant)]

If I select Brazil flag, I don't see moneygram option

Maybe not then. However the fee's are the same

[boonies4u]

All in all I paid USD 103.95 for USD 96.01 worth of BTC at the current market price.

Will I do it again?
Absolutely
 

When is it ~7%? Is it always ~4% in US?

It's always 3.99% but for some transfers (Moneygram I believe) Zipzap charges an extra $3.95

Does CVS, 7-11, and Walmart all use Moneygram? If I get stuck with a $3.95 fee, it looks like it would actually be cheaper to deposit at a bank, unless I sent a very large amount.

[proudhon]

Maybe tomorrow I'll give it a go with some of the money I'm going to use to buy back what is more and more looking like bitcoins I won't ever be getting back from Bitcoinica or Bitcoinica Consultancy or Amir Taaki or the mysterious Owner.

[dooglus]

Honestly the best way to learn is to do it with $20 and see how easy it is. Go through the process on BitInstant.com, and you'll see all the instructions you need.

I tried it.  I selected 'walmart' and 'to email' options, and tried depositing $20:

It says I'm going to get $19.20 for my $20.  A 4% fee.  Seems good:



It asks me for a 4 digit PIN, then tells me I'm going to receive $18.20 for my $20.  A 9% fee.  What happened there?

Oh, and it also tells me there will be a further 1% fee for the USD to BTC conversion.  So that's a nice round 10% fee in total.



Then when I get the voucher to print, it turns out I have to pay $23.95 (a convenience fee of $3.95 has been added):



That makes a total fee of exactly 25%.  I pay $23.95 to get $18.202 and then have to pay an extra 1% on top of that for the conversion.

I wonder if there's some way of presenting the true cost up front, and making the fees clearer.  It seems, for instance, that I end up getting more money if I deposit $99.99 than if I deposit $100, because the rate goes up 1% at $100.  But the only way of finding that out is by trial and error.  I'd like to see the fee structure spelled out clearly.

[Nunud]

Sooooooo... Europe then?! (and France in particular  )

What's the agenda like?

[dooglus]

--> We're gonna make the "Destination Account" disappear when you choose 'Bitcoin to Email' and notify email will just say 'Email Address or Mobile Number' which should be simple.

Cool?

Cool.

I noticed it disappears if I select 'bitcoin to email' AND THEN edit the 'amount' field.  But the 'destination' field is before the amount field, so it doesn't disappear until after I've become confused by its presence.

Also, it doesn't reappear if I switch back to 'mtgox' or anything else.

[dmatthewstewart]

Thank you. I will be trying this over the weekend. Im excited! I am in the 7-11 at least once per day

[Yankee (BitInstant)]

Honestly the best way to learn is to do it with $20 and see how easy it is. Go through the process on BitInstant.com, and you'll see all the instructions you need.

I tried it.  I selected 'walmart' and 'to email' options, and tried depositing $20:

It says I'm going to get $19.20 for my $20.  A 4% fee.  Seems good:

It asks me for a 4 digit PIN, then tells me I'm going to receive $18.20 for my $20.  A 9% fee.  What happened there?

Oh, and it also tells me there will be a further 1% fee for the USD to BTC conversion.  So that's a nice round 10% fee in total.

Then when I get the voucher to print, it turns out I have to pay $23.95 (a convenience fee of $3.95 has been added):

That makes a total fee of exactly 25%.  I pay $23.95 to get $18.202 and then have to pay an extra 1% on top of that for the conversion.

I wonder if there's some way of presenting the true cost up front, and making the fees clearer.  It seems, for instance, that I end up getting more money if I deposit $99.99 than if I deposit $100, because the rate goes up 1% at $100.  But the only way of finding that out is by trial and error.  I'd like to see the fee structure spelled out clearly.

The rate is a flat 3.99% all around. When you do 'Bitcoin to email' coinapult charges an extra 1% for the conversion and trading fee which we clearly display in orange on the next page.

For some transfers, zipzap adds $3.95 fee on it. So yes, when doing $20 it may seem $5 is too hefty, but on $500 its alot less.

[Nunud]

Why are questions about Europe being systematically ignored? 

[Gareth Nelson]

Why are questions about Europe being systematically ignored? 

Apologies!

I myself live in europe (UK in particular) and we do have plans in this area, but nothing is in place yet. We're looking to get something in the UK over the next few months and wider EU at some point over the next year.

[Yankee (BitInstant)]

Why are questions about Europe being systematically ignored? 

They are not!

I've said it 3-4 times in this thread that Europe, UK and Asia are our #1 priorty.

For licensing issues, Europe was a little harder to crack but we've already set up Bitinstant Europe Ltd and bank accounts for it.

-Charlie

[Nunud]

He he heeeeee! Thanks! 

The sooner the better! Hurry up guys please!

[bitdragon]

Bravo !
Every single day has major developments and this set the bar high for today !

[Nunud]

Bravo !
Every single day has major developments and this set the bar high for today !

Agreed! But if we could benefit from all this great stuff too, it would be even cooler! 

[mtminer]

Great job guys. This will fill one major hurdle in Bitcoin which is the difficulty in actually getting Bitcoins.

Thanks 

Now if we could have the opposite. Go into Walmart with Bitcoins and exchange them for dollars you would have the perfect setup for wire transfers of money that could instantly compete with Western Union.

At least bit-pay can do a direct deposit of cash from BTC...

Should have that launched within 4 weeks or so.

So we would be able to use your service to withdraw from Mt-gox to an US bank account?

Yup, or any bank account in 186 countries in 100 currencies 

Amazing work! Good news for a change!

[dancupid]

What does the 'other locations' option mean from the drop down?
Without knowing what it means why would anyone choose that option?
But very good work - just looking to give you input as a customer.

[Tuxavant]

I would like to see all those location options disappear at that step of the process... just choose "local cash deposit" and then when you get to the map, you'll see everything like walmarts, 7-11, cvs, whatever..

[Yankee (BitInstant)]

I would like to see all those location options disappear at that step of the process... just choose "local cash deposit" and then when you get to the map, you'll see everything like walmarts, 7-11, cvs, whatever..

Eventually we may do that, but for now its better to have as much information on the main page.

[FreeMoney]

The fee page is not so useful. A lot of that info could be put in ranges and it would fit (I think in like 20% as much space or less). Ex: 100-110 fee 110-120 same fee 120-130 same fee is just taking up space. Combine similar imo.

[Yankee (BitInstant)]

The fee page is not so useful. A lot of that info could be put in ranges and it would fit (I think in like 20% as much space or less). Ex: 100-110 fee 110-120 same fee 120-130 same fee is just taking up space. Combine similar imo.

The fee's page is old, and we have not updated it in a while. Its on our TO-DO

[Narydu]

There is a russian kiwi netwotk in argentina...

Really? Can you try it out? Im eager to know if that will work

Could but I don´t actually have an account with you nor know which aditional fees would I have! Any way I´m willing to help. Though I guess each country activates specific clients. The guys who brought it to Arg were students on my same Business School, I could try to contact them for you if needed.

[RodeoX]

I would like to see all those location options disappear at that step of the process... just choose "local cash deposit" and then when you get to the map, you'll see everything like walmarts, 7-11, cvs, whatever..

+1
The main consideration for me is proximity. If one cares about the vendor they can still choose from among the nearby options.

[teste]

Testing Bitinstant and would like answer for this:

1- "Tried" to buy 500 dollars with boleto (Brazil)
2-  I looked the value of Real and (1 dollar is = 2,05 Real).
3- Clicked send funds and then go.
4- Boleto say I need to pay 1044 Reais
So I ask:
If 500 x 2,05 = 1025
Boleto Fee: 3,95 x 2,05 = 8,09
1025 + 8,09 = 1033,09

Why Boleto is 1044 and not 1033,09?

Suggestion: I think on quote cash transaction should show the value used in the dollar/real conversion.

[RodeoX]

Testing Bitinstant and would like answer for this:

1- "Tried" to buy 500 dollars with boleto (Brazil)
2-  I looked the value of Real and (1 dollar is = 2,05 Real).
3- Clicked send funds and then go.
4- Boleto say I need to pay 1044 Reais
So I ask:
If 500 x 2,05 = 1025
Boleto Fee: 3,95 x 2,05 = 8,09
1025 + 8,09 = 1033,09

Why Boleto is 1044 and not 1033,09?

Suggestion: I think on quote cash transaction should show the value used in the dollar/real conversion.

A few pages back in this thread you will find others asking the same thing. It is apparently being looked at, and may be a bug related to how the real is calculated. If I understand correctly.

[teste]

Obs: I see 1044 on the cashpayment page and on Boleto generated too.

[boonies4u]

Honestly the best way to learn is to do it with $20 and see how easy it is. Go through the process on BitInstant.com, and you'll see all the instructions you need.

I tried it.  I selected 'walmart' and 'to email' options, and tried depositing $20:

It says I'm going to get $19.20 for my $20.  A 4% fee.  Seems good:

It asks me for a 4 digit PIN, then tells me I'm going to receive $18.20 for my $20.  A 9% fee.  What happened there?

Oh, and it also tells me there will be a further 1% fee for the USD to BTC conversion.  So that's a nice round 10% fee in total.

Then when I get the voucher to print, it turns out I have to pay $23.95 (a convenience fee of $3.95 has been added):

That makes a total fee of exactly 25%.  I pay $23.95 to get $18.202 and then have to pay an extra 1% on top of that for the conversion.

I wonder if there's some way of presenting the true cost up front, and making the fees clearer.  It seems, for instance, that I end up getting more money if I deposit $99.99 than if I deposit $100, because the rate goes up 1% at $100.  But the only way of finding that out is by trial and error.  I'd like to see the fee structure spelled out clearly.

The rate is a flat 3.99% all around. When you do 'Bitcoin to email' coinapult charges an extra 1% for the conversion and trading fee which we clearly display in orange on the next page.

For some transfers, zipzap adds $3.95 fee on it. So yes, when doing $20 it may seem $5 is too hefty, but on $500 its alot less.

Any tips on avoiding the 3.95 fee by ZipZap? I read earlier that it seems to be because of MoneyGram... Which locations use moneygram?

[jco]

Honestly the best way to learn is to do it with $20 and see how easy it is. Go through the process on BitInstant.com, and you'll see all the instructions you need.

I tried it.  I selected 'walmart' and 'to email' options, and tried depositing $20:

It says I'm going to get $19.20 for my $20.  A 4% fee.  Seems good:

It asks me for a 4 digit PIN, then tells me I'm going to receive $18.20 for my $20.  A 9% fee.  What happened there?

Oh, and it also tells me there will be a further 1% fee for the USD to BTC conversion.  So that's a nice round 10% fee in total.

Then when I get the voucher to print, it turns out I have to pay $23.95 (a convenience fee of $3.95 has been added):

That makes a total fee of exactly 25%.  I pay $23.95 to get $18.202 and then have to pay an extra 1% on top of that for the conversion.

I wonder if there's some way of presenting the true cost up front, and making the fees clearer.  It seems, for instance, that I end up getting more money if I deposit $99.99 than if I deposit $100, because the rate goes up 1% at $100.  But the only way of finding that out is by trial and error.  I'd like to see the fee structure spelled out clearly.

The rate is a flat 3.99% all around. When you do 'Bitcoin to email' coinapult charges an extra 1% for the conversion and trading fee which we clearly display in orange on the next page.

For some transfers, zipzap adds $3.95 fee on it. So yes, when doing $20 it may seem $5 is too hefty, but on $500 its alot less.

Any tips on avoiding the 3.95 fee by ZipZap? I read earlier that it seems to be because of MoneyGram... Which locations use moneygram?

I can verify that the CVS location uses Moneygram and charges the $3.95 fee

[Yankee (BitInstant)]

Honestly the best way to learn is to do it with $20 and see how easy it is. Go through the process on BitInstant.com, and you'll see all the instructions you need.

I tried it.  I selected 'walmart' and 'to email' options, and tried depositing $20:

It says I'm going to get $19.20 for my $20.  A 4% fee.  Seems good:

It asks me for a 4 digit PIN, then tells me I'm going to receive $18.20 for my $20.  A 9% fee.  What happened there?

Oh, and it also tells me there will be a further 1% fee for the USD to BTC conversion.  So that's a nice round 10% fee in total.

Then when I get the voucher to print, it turns out I have to pay $23.95 (a convenience fee of $3.95 has been added):

That makes a total fee of exactly 25%.  I pay $23.95 to get $18.202 and then have to pay an extra 1% on top of that for the conversion.

I wonder if there's some way of presenting the true cost up front, and making the fees clearer.  It seems, for instance, that I end up getting more money if I deposit $99.99 than if I deposit $100, because the rate goes up 1% at $100.  But the only way of finding that out is by trial and error.  I'd like to see the fee structure spelled out clearly.

The rate is a flat 3.99% all around. When you do 'Bitcoin to email' coinapult charges an extra 1% for the conversion and trading fee which we clearly display in orange on the next page.

For some transfers, zipzap adds $3.95 fee on it. So yes, when doing $20 it may seem $5 is too hefty, but on $500 its alot less.

Any tips on avoiding the 3.95 fee by ZipZap? I read earlier that it seems to be because of MoneyGram... Which locations use moneygram?

I can verify that the CVS location uses Moneygram and charges the $3.95 fee

Just like TrustCash charges the extra $1.50, so does zipzap a little more.

As our volume increases I can negotiate better rates with them

[ThiagoCMC]

Hi!

 I'm from Brazil...

 I think it is kind of difficult to keep track of "QuoteID / OrderID" codes... If you not save it before clicking "Go!", at the https://www.bitinstant.com/start_tx web page....  

 From now, I'll "print to a PDF" every step...  

 I would like to use Bitinstant default web option called "Check Status" but, I can't find the required code to track my two transactions paid yesterday (14:00 -0300) using zipzap "boleto".

 I sent some e-mails to support@bitinstant.com but, the helper doesn't seem to know the answer of my question and he stops answering me for some reason...

 So, I need to sit and "wait in the dark"...?!

 Time IS money!

 Thanks in advance!

Cheers!
Thiago

[Yankee (BitInstant)]

Hi!

 I'm from Brazil...

 I think it is kind of difficult to keep track of "QuoteID / OrderID" codes... If you not save it before clicking "Go!", at the https://www.bitinstant.com/start_tx web page....  

 From now, I'll "print to a PDF" every step...  

 I would like to use Bitinstant default web option called "Check Status" but, I can't find the required code to track my two transactions paid yesterday (14:00 -0300) using zipzap "boleto".

 I sent some e-mails to support@bitinstant.com but, the helper doesn't seem to know the answer of my question and he stops answering me for some reason...

 So, I need to sit and "wait in the dark"...?!

 Time IS money!

 Thanks in advance!

Cheers!
Thiago

Thiago, we have answered every email you have sent within 1 hour. Why do you say that?

When did we stop answering you?

Boleto is telling us your invoice was not paid, so I told you I have to call them for you.

Please don't say things in this forum that are not true!!!

Thanks

[ThiagoCMC]

Hi!

 I'm from Brazil...

 I think it is kind of difficult to keep track of "QuoteID / OrderID" codes... If you not save it before clicking "Go!", at the https://www.bitinstant.com/start_tx web page....  

 From now, I'll "print to a PDF" every step...  

 I would like to use Bitinstant default web option called "Check Status" but, I can't find the required code to track my two transactions paid yesterday (14:00 -0300) using zipzap "boleto".

 I sent some e-mails to support@bitinstant.com but, the helper doesn't seem to know the answer of my question and he stops answering me for some reason...

 So, I need to sit and "wait in the dark"...?!

 Time IS money!

 Thanks in advance!

Cheers!
Thiago

Thiago, we have answered every email you have sent within 1 hour. Why do you say that?

When did we stop answering you?

Boleto is telling us your invoice was not paid, so I told you I have to call them for you.

Please don't say things in this forum that are not true!!!

Thanks

Please, forgive me for my words.

Anyway, I'm sorry to say that, last answer took 18 hours to come... And it only come, I think, because I insisted and send another mail minutes ago... This it is not a big deal for me... But, it is not a lie too...

Again, I'm not trying to burn Bitinstant... I really like your service and I need it! So, lets work together to solve this... I think it is easy to follow... And I trust 100% you guys... Sorry if I was rude...

It is true, I do not pay for a lots of tests I made, I mean, a lots of "boletos" wasn't paid but, last two I made, was paid... I'm just a bit lost to find the respective "Quote ID"...   

Regards,
Thiago

[Yankee (BitInstant)]

Hi!

 I'm from Brazil...

 I think it is kind of difficult to keep track of "QuoteID / OrderID" codes... If you not save it before clicking "Go!", at the https://www.bitinstant.com/start_tx web page....  

 From now, I'll "print to a PDF" every step...  

 I would like to use Bitinstant default web option called "Check Status" but, I can't find the required code to track my two transactions paid yesterday (14:00 -0300) using zipzap "boleto".

 I sent some e-mails to support@bitinstant.com but, the helper doesn't seem to know the answer of my question and he stops answering me for some reason...

 So, I need to sit and "wait in the dark"...?!

 Time IS money!

 Thanks in advance!

Cheers!
Thiago

Thiago, we have answered every email you have sent within 1 hour. Why do you say that?

When did we stop answering you?

Boleto is telling us your invoice was not paid, so I told you I have to call them for you.

Please don't say things in this forum that are not true!!!

Thanks

Please, forgive me for my words.

Anyway, I'm sorry to say that, last answer took 18 hours to come... And it only come, I think, because I insisted and send another mail minutes ago... This it is not a big deal for me... But, it is not a lie too...

Thiago, it took 18 hours because in my email before I said "Please wait because I have to get in touch with Boleto to find out the problem" Im not a magician I can't work in seconds.

[/quote]
Again, I'm not trying to burn Bitinstant... I really like your service and I need it! So, lets work together to solve this... I think it is easy to follow... And I trust 100% you guys... Sorry if I was rude...
[/quote]

I know your not, and we appreciate your business. Its just when you say things in this forum, people believe everything they read and then people will say we are scammers.

I sent you your Quote ID's and will let you know when the problem is resolved

Thanks

[ThiagoCMC]

Okay, you're right... I'll double my attention in what I write...

Sometimes it is hard for me to express myself in english...

I know that Bitinstant is a HUGE and a LEGITIMATE business.

Thanks!
Thiago

[Yankee (BitInstant)]

Okay, you're right... I'll double my attention in what I write...

Sometimes it is hard for me to express myself in english...

I know that Bitinstant is a HUGE and a LEGITIMATE business.

Thanks!
Thiago

 

We are here to help you!!!

[teste]

Email sent to Zipzap

Hi,

1- I generated a boleto (not paid) on Bitinstant service with value of 1044,87 (número do documento 95155)
2- Then I received an email with subject ZipZap Action required, with the following info:
Amount to pay: 1022,77
Account number: 781570676

So I ask:

Why boleto is 1044,87 and on Zipzap action required email say 1022,77?

[teste]

Zipzap answer:

We are researching the reason for the different amount on the email but
the transaction appears in our system as 1044,87 so that is what you
should pay
We apologize for the confusion.

Thank you for using ZipZap.

ZipZap Customer Support

[steelhouse]

I tried to use this service today but I think I made a mistake.  I tried to get $103.95 of bitcoins.  But, when I talked to the guy on the phone, I deposited only $100.00.  thus zipzap rejected the payment.  Then I tried to get my money back but was put on hold 10 minutes before hanging up.   I went home and re-did the procedure.  After 15 minutes the guy answered and I got a number to get my money back.  To receive payment you have to give a photo id which I did not really like doing.  May try again in a couple days.

So in summary it would be nice if you lower the minimum amount to $100 that zipzap would accept that way we could just put a $100 bill in the machine.

[drrussellshane]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

[steelhouse]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

No id is needed to deposit.  Only if you screw up and send $100 instead of $103.95.  zipzap will reject and then you have to call moneygram to get your money back.

[Yankee (BitInstant)]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

No id is needed to deposit.  Only if you screw up and send $100 instead of $103.95.  zipzap will reject and then you have to call moneygram to get your money back.

There is a small issue with Zipzap's system at the moment. Some vendors are screwing up in the process.

I assure you this glitch is a temporary one and will be sorted within a few days.

Specifically, this is reference to the connivence fee. We've had a majority of successful payments, this is a rare issue.

If you have any issues, please email support@bitinstant.com with 24/7 service as soon as possible or call our local ny number.

Thanks!

Charlie

[Jan]

From my experience with using the service at CVS:
When i do my registration of the payment with the "red phone" at CVS I tell some operator that i want to transfer some money to some account. I tell my name/address to the operator. After that i go to the counter to do the payment. They ask for ID to make sure that I am doing the right payment, and not the payment of some other random guy. This is for my protection. They just make sure that the names match. The clerk has no idea that this is a bitcoin purchase. So this is just plain pattern matching. Put away your tilfoil hats.

[LightRider]

connivence fee.

connivance
(redirected from connivence)

The furtive consent of one person to cooperate with another in the commission of an unlawful act or crime

Well that certainly doesn't sound good!

 

[boonies4u]

connivence fee.

connivance
(redirected from connivence)

The furtive consent of one person to cooperate with another in the commission of an unlawful act or crime

Well that certainly doesn't sound good!

 

I suppose it is better than no consent at all!

[RodeoX]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

I did my transfer via western union and showed no ID.

[galambo]

I'm very surprised you support Brazil. From my understanding their tax system and regulations are complex.

http://www.doingbusiness.org/~/media/fpdkm/doing%20business/documents/annual-reports/english/db12-fullreport.pdf

I'm curious... Who is bitinstant? Did you have a great deal of experience in this business (transfering money) before you started bitinstant? Is bitinstant the same people as Trade Hill?

[Yankee (BitInstant)]

I'm very surprised you support Brazil. From my understanding their tax system and regulations are complex.

http://www.doingbusiness.org/~/media/fpdkm/doing%20business/documents/annual-reports/english/db12-fullreport.pdf

I'm curious... Who is bitinstant? Did you have a great deal of experience in this business (transfering money) before you started bitinstant? Is bitinstant the same people as Trade Hill?

Hey,

No, we are not the same people as TradeHill. We have been around for about a year.

Here is more info about us https://www.bitinstant.com/aboutus

To answer your question, yes I come from an economics and financial background with a degree in both. Every country we support we are in accordance with taxes and regulation.

Everyone in this forum knows us.

-Charlie

[galambo]

I'm very surprised you support Brazil. From my understanding their tax system and regulations are complex.

http://www.doingbusiness.org/~/media/fpdkm/doing%20business/documents/annual-reports/english/db12-fullreport.pdf

I'm curious... Who is bitinstant? Did you have a great deal of experience in this business (transfering money) before you started bitinstant? Is bitinstant the same people as Trade Hill?

Hey,

No, we are not the same people as TradeHill. We have been around for about a year.

Here is more info about us https://www.bitinstant.com/aboutus

To answer your question, yes I come from an economics and financial background with a degree in both. Every country we support we are in accordance with taxes and regulation.

Everyone in this forum knows us.

-Charlie

Sorry, I ask not because I am skeptical, but because you are setting a very good example for the rest of community.

[Yankee (BitInstant)]

I'm very surprised you support Brazil. From my understanding their tax system and regulations are complex.

http://www.doingbusiness.org/~/media/fpdkm/doing%20business/documents/annual-reports/english/db12-fullreport.pdf

I'm curious... Who is bitinstant? Did you have a great deal of experience in this business (transfering money) before you started bitinstant? Is bitinstant the same people as Trade Hill?

Hey,

No, we are not the same people as TradeHill. We have been around for about a year.

Here is more info about us https://www.bitinstant.com/aboutus

To answer your question, yes I come from an economics and financial background with a degree in both. Every country we support we are in accordance with taxes and regulation.

Everyone in this forum knows us.

-Charlie

Sorry, I ask not because I am skeptical, but because you are setting a very good example for the rest of community.

No reason to apologize  I like when people are skeptical

[ThiagoCMC]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

No id is needed to deposit.  Only if you screw up and send $100 instead of $103.95.  zipzap will reject and then you have to call moneygram to get your money back.

There is a small issue with Zipzap's system at the moment. Some vendors are screwing up in the process.

I assure you this glitch is a temporary one and will be sorted within a few days.

Specifically, this is reference to the connivence fee. We've had a majority of successful payments, this is a rare issue.

If you have any issues, please email support@bitinstant.com with 24/7 service as soon as possible or call our local ny number.

Thanks!

Charlie

Charlie,

 I think that there is a huge issue with Zipzap's system, not small.

 Bitinstant is fine but, Zipzap does NOT have identified two of my payments, executed day 24... The money isn't in my bank account anymore, since day 24, of course... And Bitinstant does not receive anything from Zipzap yet...

 Also, Zipzap tells me by e-mail, on day 25, that my two "boletos" was expired! And I have the payment vouchers in hands... So, not identifying two payments is a huge issue, at least for me, it is...

 Anyway, the Bitinstant support (Charlie) is working with me to solve this and nothing bad will happen, I'm sure.

 Keep the good work @ Bitinstant!

 Can I try it again tomorrow?! Making a new Zipzap "boleto"?

 I hope Zipzap works this time. Charlie, do you think that it is safe to use Zipzap again? Or it is better to wait a couple days?!

 Also, Bitinstant is doing a "lowercase" at the string of the destination account logins!! If the exchange require a "case sensitive" login to identify its users, this will be a problem too.

Best,
Thiago

[Yankee (BitInstant)]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

No id is needed to deposit.  Only if you screw up and send $100 instead of $103.95.  zipzap will reject and then you have to call moneygram to get your money back.

There is a small issue with Zipzap's system at the moment. Some vendors are screwing up in the process.

I assure you this glitch is a temporary one and will be sorted within a few days.

Specifically, this is reference to the connivence fee. We've had a majority of successful payments, this is a rare issue.

If you have any issues, please email support@bitinstant.com with 24/7 service as soon as possible or call our local ny number.

Thanks!

Charlie

Charlie,

 I think that there is a huge issue with Zipzap's system, not small.

 Bitinstant is fine but, Zipzap does NOT have identified two of my payments, executed day 24... The money isn't in my bank account anymore, since day 24, of course... And Bitinstant does not receive anything from Zipzap yet...

 Also, Zipzap tells me by e-mail, on day 25, that my two "boletos" was expired! And I have the payment vouchers in hands... So, not identifying two payments is a huge issue, at least for me, it is...

 Anyway, the Bitinstant support (Charlie) is working with me to solve this and nothing bad will happen, I'm sure.

 Keep the good work @ Bitinstant!

 Can I try it again tomorrow?! Making a new Zipzap "boleto"?

 I hope Zipzap works this time. Charlie, do you think that it is safe to use Zipzap again? Or it is better to wait a couple days?!

 Also, Bitinstant is doing a "lowercase" at the string of the destination account logins!! If the exchange require a "case sensitive" login to identify its users, this will be a problem too.

Best,
Thiago

Thiago,

Yes, it is a small problem because it is only effecting some Boleto orders, including yours.

You made the transfer Thursday evening, and now its a holiday weekend so a bit of bad luck.

Like I said, your situation is under control. Feel free to make a new Boleto tomorrow.

Thanks

[ThiagoCMC]

Thiago,

Yes, it is a small problem because it is only effecting some Boleto orders, including yours.

You made the transfer Thursday evening, and now its a holiday weekend so a bit of bad luck.

Like I said, your situation is under control. Feel free to make a new Boleto tomorrow.

Thanks

Okay Charlie! I know that was a bid of bad luck... No problem... I trust you.
Tomorrow morning I'll try it again!
Thank you!

-
 Thiago

[Yankee (BitInstant)]

Thiago,

Yes, it is a small problem because it is only effecting some Boleto orders, including yours.

You made the transfer Thursday evening, and now its a holiday weekend so a bit of bad luck.

Like I said, your situation is under control. Feel free to make a new Boleto tomorrow.

Thanks

Okay Charlie! I know that was a bid of bad luck... No problem... I trust you.
Tomorrow morning I'll try it again!
Thank you!

-
 Thiago

Cool

I am speaking with Boleto right now, trying to get the issue resolved.

Will update you soon

Charlie

[jco]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

I've made several purchases via CVS moneygram -> bitcoin to e-mail, and I've never had to show any I.D.  The person on the phone does ask for my information however (name, address, and phone number).

[Yankee (BitInstant)]

I was initially excited at the prospect of buying bitcoins at walmart, but if an ID is required, my enthusiasm is dampened.

Do all these CVS/walmart/7-11 type services require ID?

Does bitinstant accept cash-in-the-mail or money orders?

I've made several purchases via CVS moneygram -> bitcoin to e-mail, and I've never had to show any I.D.  The person on the phone does ask for my information however (name, address, and phone number).

Yup!

[Tuxavant]

After a couple failed attempts (problems on my side), I just successfully did cash->bitcoins via email.

I paid the cashier $500 USD and by the time I had walked out to get back on my motorcycle, I received an email from coinapult that my Bitcoins were ready to pickup.

Overall, I paid about 5.15% fee ($25.73) .This service is unbelievably awesome compared to previous methods of getting Bitcoin. +10,000 Internets to BitInstant for this service. LOVE IT!

I highly recommend this service for purchases between $100-1,000 USD.. Above that, it starts to make sense to use International wire. Below that, probably dwolla, as shitty as they are, is probably still the most economical bet.

[evoorhees]

Press release on this subject today... picked up in a few dozen small sites thus far, we'll see how it progresses throughout the day.

http://www.prweb.com/releases/2012/5/prweb9553647.htm

[Stephen Gornick]

At the bottom of the BitInstant page is the message:
"Temporary issues with our "bitcoin to email" service"

Does that mean don't choose that option, or just that there could be issues if you do?

[Yankee (BitInstant)]

At the bottom of the BitInstant page is the message:
"Temporary issues with our "bitcoin to email" service"

Does that mean don't choose that option, or just that there could be issues if you do?

We had a small issue with it, its fixed now and gonna change the message now. Thanks for pointing it out

[rjk]

Your spinning flash thingy at the bottom still says Bitcoinica. Also, none of them do anything when you click them, should either make them open an associated page in a new tab, or else change the cursor to a standard one and not a hand.

[Maria]

At the bottom of the BitInstant page is the message:
"Temporary issues with our "bitcoin to email" service"

Does that mean don't choose that option, or just that there could be issues if you do?

We had a small issue with it, its fixed now and gonna change the message now. Thanks for pointing it out

Thank You Charlie for sharing a Beer with us!! You are a great guy!! Viva Bitinstant.com

Maria.

[Yankee (BitInstant)]

Your spinning flash thingy at the bottom still says Bitcoinica. Also, none of them do anything when you click them, should either make them open an associated page in a new tab, or else change the cursor to a standard one and not a hand.

I did not remove Bitcoinica as they have told us they plan on reopening once they return all funds.

Yup, I agree.

We are fixing up the How it Works page right now, so will fix that right after

[Stephen Gornick]

Would there be a URL that would cause the page to load with the country already selected?

E.g., If I would llke to give the URL to someone from Brazil, I want them to see Boleto automatically on the drop-down.

Some will get confused after loading the site and not see any payment method they are familiar, not realizing they can use BitInstant just by clicking on the icon for their country.

e.g.,   http://BitInstant.com/br   or http://BitInstant.com/?country=br

[Yankee (BitInstant)]

Would there be a URL that would cause the page to load with the country already selected?

E.g., If I would llke to give the URL to someone from Brazil, I want them to see Boleto automatically on the drop-down.

Some will get confused after loading the site and not see any payment method they are familiar, not realizing they can use BitInstant just by clicking on the icon for their country.

e.g.,   http://BitInstant.com/br   or http://BitInstant.com/?country=br

Good idea.

I can go a step further and add on an HTTP header location lookup so if their browser allows, it can load Brazil default.

Already the Zipzap page does this.

Thanks

[SkRRJyTC]

Sorry If I just made a silly mistake and dont understand but, I feel like this process could be much more straight forward...

I want to make a deposit at CVS.  I chose CVS to Mtgox filled in my information and hit "Send funds" (Very strange language to be at this step)
Then after hitting another ambiguous button "GO" I am brought to a new web page.
ZipZap... I thought zipzap was another different payment method... I wanted to do a cash deposit...
Furthermore the ZipZap page I was directed to doesn't list CVS as an available 'Payment Center'
I have not filled out anything on the ZipZap page as of now.

At this point Im not sure If I have created an order with you guys or what the status of my "Order" is.

So help?  Will choosing Walmart deposit also direct me to ZipZap? Does ZipZap charge a fee on top of the fees listed on your site?  At what point have I created an 'order' with you, at which point I would be required to go deposit money?

[Yankee (BitInstant)]

Sorry If I just made a silly mistake and dont understand but, I feel like this process could be much more straight forward...

I want to make a deposit at CVS.  I chose CVS to Mtgox filled in my information and hit "Send funds" (Very strange language to be at this step)
Then after hitting another ambiguous button "GO" I am brought to a new web page.
ZipZap... I thought zipzap was another different payment method... I wanted to do a cash deposit...
Furthermore the ZipZap page I was directed to doesn't list CVS as an available 'Payment Center'
I have not filled out anything on the ZipZap page as of now.

At this point Im not sure If I have created an order with you guys or what the status of my "Order" is.

So help?  Will choosing Walmart deposit also direct me to ZipZap? Does ZipZap charge a fee on top of the fees listed on your site?  At what point have I created an 'order' with you, at which point I would be required to go deposit money?

Hey,

You are over thinking it.

It works the same way our cash bank deposits work.

Simple enter your MtGox account, the amount, and email address and create a quote. On the next confirmation page hit Go and it will take you to our partner zipzap.

Simply generate a slip at any of the locations and as soon as you make the deposit, within minutes your funds will be at MtGox.

Feel free to have one of our support staff walk you thru it 716-712-4846 or support@bitinstant.com

We are working on some 'How it Works' PDF's which we can link to

Thanks

Charlie

[SkRRJyTC]

Thanks for the reply.  This is my first time using your service.

I think it would be great to change the button from saying "send funds" to "get quote".  That send funds button scares me.

So to confirm, I can only deposit at one of the "Payment Center" locations that show up on the zip zap page?

Edit: Also videos are better than PDF's.  But PDF's showing screenshots of the whole process is better than nothing.

[rjk]

Yeah I can see where confusion would set it for a new user. No user that I know of does a lot of reading before poking buttons, so what I would suggest is that you use the above suggestion to call the button "get quote" or something like that, and perhaps a popup help tip that tells the user they will be redirected to the ZipZap site to complete the transaction.

It's a shame that there isn't a way to make it completely integrated so no one ever leaves the Bitinstant site. That would be totally the best solution, but I'm assuming the only reason you haven't done that is because ZipZap won't let you.

[SkRRJyTC]

Yeah I can see where confusion would set it for a new user. No user that I know of does a lot of reading before poking buttons, so what I would suggest is that you use the above suggestion to call the button "get quote" or something like that, and perhaps a popup help tip that tells the user they will be redirected to the ZipZap site to complete the transaction.

It's a shame that there isn't a way to make it completely integrated so no one ever leaves the Bitinstant site. That would be totally the best solution, but I'm assuming the only reason you haven't done that is because ZipZap won't let you.

Yeah I didnt want to start clicking buttons labled "send funds" before I knew what I was doing... but I sort of had to.  Also I had no idea I would be re directed to ZipZap.

[Yankee (BitInstant)]

Thanks for the reply.  This is my first time using your service.

I think it would be great to change the button from saying "send funds" to "get quote".  That send funds button scares me.

So to confirm, I can only deposit at one of the "Payment Center" locations that show up on the zip zap page?

Edit: Also videos are better than PDF's.  But PDF's showing screenshots of the whole process is better than nothing.

Pleasure! And thank you for the suggestions.

I agree with the text change, we will discuss it today and come up with the best text but I like 'Get Quote'

You can deposit at any of them! However, if you choose Moneygram is has to be a MG location. If you choose 7-11 it has to be a 7-11 location.
You can see ALL locations here: https://www.cashpayment.com/#paymentcenters

I agree, video's are a tad more expensive. We had a cool video maker at the office the other day, so we should knock out a deal hopefully within a few days.

It's a shame that there isn't a way to make it completely integrated so no one ever leaves the Bitinstant site. That would be totally the best solution, but I'm assuming the only reason you haven't done that is because ZipZap won't let you.

Great minds think alike!

The reason we haven't done the complete white label integration is because it would have delayed the launch a few weeks for extra development.
We wanted Bitcoiners to utilize new locations as fast as possible. We're working on it as we speak.

Keep the suggestions coming!

Charlie

[SkRRJyTC]

Support phone number goes to a google voicemail box.

Edit: I hope its not costing anyone anything for me to be creating lots of "payment slips" I never intend on paying...

[Yankee (BitInstant)]

Support phone number goes to a google voicemail box.

Edit: I hope its not costing anyone anything for me to be creating lots of "payment slips" I never intend on paying...

We were on the phone when you called. Email support is MUCH faster, only use phone is its an emergency please as we have limited lines.

[SkRRJyTC]

Support phone number goes to a google voicemail box.

Edit: I hope its not costing anyone anything for me to be creating lots of "payment slips" I never intend on paying...

We were on the phone when you called. Email support is MUCH faster, only use phone is its an emergency please as we have limited lines.

Email support was VERY quick.  And although I had much confusion in my experience, I had $$ sitting in my MtGox account before I got home from the store.

Another thing I was annoyed by was the addition of the moneygram fee.  It would be nice on the quote page to have an asterisk* saying that an additional Moneygram fee may apply if the deposit location you choose utilizes moneygram.  Or something like that with better wording

[Tuxavant]

Another thing I was annoyed by was the addition of the moneygram fee.  It would be nice on the quote page to have an asterisk* saying that an additional Moneygram fee may apply if the deposit location you choose utilizes moneygram.  Or something like that with better wording

I dont know that that is exactly the case.. I had opted for "bitcoins-to-email" and used the red money gram phone at my local albertson's super market. I was not charged a convenience fee.. Both me and the cashier were suprised there was no convenience fee  but everything went through super fast. Bitcoins arrived in my inbox within 2 minutes.

[siulynot]

I think that you should make the bitinstant website more mobile friendly. Maybe create a bitinstant app for android or something. I tried to make an order from my smartphone and could not fill the form to generate the payment. It would be perfect if i could make the order from my phone right at walmart and just use the numbers in the zipzap receipt to fill the moneygram slip and receive the funds instantly on my Mtgox mobile app.

[Yankee (BitInstant)]

I think that you should make the bitinstant website more mobile friendly. Maybe create a bitinstant app for android or something. I tried to make an order from my smartphone and could not fill the form to generate the payment. It would be perfect if i could make the order from my phone right at walmart and just use the numbers in the zipzap receipt to fill the moneygram slip and receive the funds instantly on my Mtgox mobile app.

1 day at a time my friend, 1 day at a time.

This is in development!

[RodeoX]

@Yankee . You are going to get rich off this. 

[Gavin Andresen]

I love you guys, and hope you're being wildly successful... but:

Plugging in "Deposit $200, get $192" for a cash deposit and then finding out I'll actually have to bring $204.95 or $201.58 because of an extra third-party processing fee feels like bait-and-switch to me. Don't you know in advance how much the payment processors will charge?  Does it vary based on location or something?

[Yankee (BitInstant)]

I love you guys, and hope you're being wildly successful... but:

Plugging in "Deposit $200, get $192" for a cash deposit and then finding out I'll actually have to bring $204.95 or $201.58 because of an extra third-party processing fee feels like bait-and-switch to me. Don't you know in advance how much the payment processors will charge?  Does it vary based on location or something?

Thanks Gavin.

We're still negotiating with our partners on the fee's. The past 3 days, the $3.95 fee actually wasn't there, and zipzap brought it back.

We will adjust the formula so it shows accurately.

Are you coming to Vienna next week?

-Charlie