Possible situation, that OP is guilty of wrongdoing, but he needed a lot of time to get all of his document together were [inferred from his explanation] more to a series of unfortunate events [I guess bad luck do happens?]. He initially can't provide utility bill because it is not under his name, took them a while to get through the proof of address, and they seems to finally get through it. And now, phase 4, SoW, he is once again meet with difficulties because his bank [as per the statement you quote yourself] can't provide the format Stake wanted.

I think if any of OP's explanations for his invalid documents are lies [the needs of notary, unsupported format, and the likes], CG and AG will point it out, as those arbitrator will [I somewhat believe] check the validity of his statement and will points out if the statement are false.

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For this, I think it's actually "works in OP's favor". If AG simply closed the case and lowered Stake's rating, OP can say good bye to his fund. Sure, Stake's ranking got lower, but they can get it back up with other solved issues, while OP will forever be parted with USD 12,000.

I joined Rollbit on June in 2023 when I saw one of these Ayezee record wins on YouTube. I headed over to Twitter and found a plenty of posts how some guys managed to generate huge gains with their leverage trading what seemed very interesting to me.

So far I was only into hodlin btc eth and buying and selling a couple of memes. So I registered on rollbit, set up an account and deposited 400$ to give it a try. I was able to cash out some profit on my first trade which wasn’t a problem at all. Support been very kind and after a short checking period my eth has been credited to my metamask. So I repeated the process a couple of times using the leverage trading with no markable losses or gains.

Then I opened the house games playing small bets on plinko and things started to get bad for me. I started depositing 300 to 1000 (via Eth) a week.. things went so bad for me that from the end of October 2023 to January 2024 I managed to put all my life savings straight to rollbit wallets which were diminished every single time to zero without any chance of even getting a part of my money back. Sus that I 2 times I had a win that would have covered at least a quarter of my depos at this point (80k depos - around 20k win - back to balance)

I was in contact with support every two or three days asking about what’s going on with their rtp and why I’m loosing literally all my money to them. One guy by the end of a 100,000$ loss streak read that I lost all my crypto to them and didn’t even type anything back! I have screenshots of all of that cause I couldn’t believe what happened) I mean,.. definitely it was my fault don’t get me wrong - I signed up with the knowledge I could loose- but the rollbit system does not allow any chance to break even or even win something within months what is ridiculous!

A couple of days in a row I deposited 2000,3000,5000 back to back- some days my depo volume was over 10k chopped into amounts mentioned above. Meanwhile I kept complaining over that situation almost daily in support chats with several agents and literally nobody give a f about it. They didn’t ask about anything all they had to mention is that their casino is provably fair and they have highest standards, rtp is calculated on a million spins bla bla…

Literally rollbit took all my money and did not care about anything over months ! The same copy paste agent guys like every single contact. Instead of marking me as a heavy gambler what they should have done in the first couple of chats- cause there’s markers for addictive game behavior and mine definitely was bloody red.

So at this point I lost 2 btc and 30eth and I’m writing this with debts on credit card that I can’t pay back. A mother that went from a proud mom to a : okay my sons fucked up, having depression and mental health issue that made me stop training for 4 months now.

Rollbit has a highly addictive rateback to cut your loss a tiny bit over weeks by logging into your account every couple of hours. Also their algorithm of rtp is far from what industry standard should look like.

I always used to be a positive guy, motivated to the fullest, working as a influencer in the fitness scene and personal trainer irl. But now,.. I actually never felt that bad before in my life and now at the age of 37 with years of changing my life to something better and a good fundamentals to go for that I’m simply broken. what started as a promising opportunity driven by famous influencers on x shilling came out a rigged site that is set up to drain high stake gamblers or make people an addict to their system.

I will keep up informing the internet about what’s going on this evil site to never let that happen to anyone again.

ok i went to my bank and they gave me a bank letter confirming that account number belongs to me. they cannot add the name on the bank statement because it is not part of the format

I believe at this point you're quite well versed that casinos are asking for "random" KYC from time to time. Not necessarily due to multi-acc or AML, OP can simply triggered some flags because he won big or accessing his account from questionable IP or whatever reason they might think of.

I am not supporting these random KYC practices and I personally think that is quite unethical, but is that acceptable? Well, sadly, it is. As I believe you're also well acquainted, they have a clause on their ToS that allow them to ask for this.

OP just draw a short straw that he happened to be asked for high level KYC [and to make it clear, I personally think such level of KYC without any reason is very wrong, but again, it's sadly acceptable] and they made it further complicated for OP to get it done by keep rejecting his submitted documents.

Bottom line: the KYC request does not instantly OP is suspected of cheating a bet or multi-acc or being accessory to ML.

DabsPoorVersion understand the situation wrongly, the amount being disputed here is not purely from deposit. Granted he deposited to a sum larger than the amount in dispute, but according to OP, inferred, the amount in question [USD 12,000] came from winnings,


The situation OP experiencing right now [a requirement to do KYC] is not purely because he deposited certain sum of fund. It might be related to AML policy, but there also possibility of other violation or perhaps even small misunderstanding.

The way I understand it, that KYC is simply the preliminary requirement by casino to conduct their investigation, which is a quite common practice shared by many casinos. The problem is yet to be announced. OP never knows and Stake doesn't explain it yet.

I want to play online casino which has the following criteria,
1. of course not a scam online casino
2. there are slots, roulette and versus (player vs player) games
3. there are deposit bonuses and free spins for new players
4. there is a daily bonus (points or free spins)
5. easy and fast withdrawal process (doesn't have many rules)

You're redundant and annoying
I already replied to your question; and will not waste any more of my time engaging with you



So you're a losing disgruntled former customer of Sportsbet
Ok, now it makes a lot of sense 👍

To bypass betting limits ✔️
In the event of a previously banned account ✔️
I could go on but your nonstop bias against Sportsbet isn't worth my effort/time

Why not? If the assumption is correct, that he's accessing from restricted country [and the silence so far would point to a yes], there is enough reason to create another account. If his previous account was found and flagged, he'll need to create another one or two to if he want to keep playing on SB.

Umm... given his account is connected with others, and if my guess is true that he accessed SB from Germany, I believe that will not be his first offense. I tend to believe those other accounts were also warned for same violation or two.

Far as I know, SB is actually quite lenient and generous in handling benefit of doubts for first offender, they'll be more than happy to return --at least-- the deposit.

First, I'm uploading all of your images through talkimg so everybody can see it easier,




That done, seeing that you use tutamail and the language used on sportsbet's homepage on the screenshot you uploaded, I correctly guess you're from Germany? Germany is a restricted country from SB's platform

snip  - I tried to withdraw exchange it to usdt and play again and this time my account   -   snip