Mick666
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June 23, 2018, 05:04:49 PM Last edit: June 24, 2018, 12:37:48 PM by Mick666 |
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Dear community,
Commissions on the withdrawal are reduced:
- SEPA EUR - 1% - Wire Transfer USD - 1% + 20 USD
Commission changes start at 11:00 a.m. on June 22th (UTC).
Best regards, EXMO team
the whole thing smells like scam my experience with this Dubious Exchange is more than bad on the 11th of June I transferred by SWIVT USD from Exmo to my bank account such a thing takes 5-7 working days Today after 10 working days my money is still not in my account At my request I received this answer from the support Varnas Roxana (EXMO.com) Jun 21, 13:49 BST Hello! As soon as we receive information from our provider we will send you an e-mail letter explaining the details of the situation. Please wait. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. in the meantime I have contacted the payment provider of Exmo and received this answer when I asked about the transfer of my money Hello Mick, We'd love to help, but I do need more information. What is the first and last name (I can't find a transaction with your name as it is in the email). Do you have a reference or withdrawal # from Exmo? Thank you, Jay Support Services Crypto Capital Corp So I asked support from Exmo yesterday then I got this answer Artem Shkuta (EXMO.com) Jun 22, 15:57 BST Hello. We sent request to our financial department for specify transaction detail. Please, wait for an answer. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. I have not received an answer to this day, and for new questions, Exmo does not answer anymore
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Exmo (OP)
Legendary
Offline
Activity: 1222
Merit: 1003
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
June 25, 2018, 09:48:04 AM |
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Dear community,
Commissions on the withdrawal are reduced:
- SEPA EUR - 1% - Wire Transfer USD - 1% + 20 USD
Commission changes start at 11:00 a.m. on June 22th (UTC).
Best regards, EXMO team
the whole thing smells like scam my experience with this Dubious Exchange is more than bad on the 11th of June I transferred by SWIVT USD from Exmo to my bank account such a thing takes 5-7 working days Today after 10 working days my money is still not in my account At my request I received this answer from the support Varnas Roxana (EXMO.com) Jun 21, 13:49 BST Hello! As soon as we receive information from our provider we will send you an e-mail letter explaining the details of the situation. Please wait. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. in the meantime I have contacted the payment provider of Exmo and received this answer when I asked about the transfer of my money Hello Mick, We'd love to help, but I do need more information. What is the first and last name (I can't find a transaction with your name as it is in the email). Do you have a reference or withdrawal # from Exmo? Thank you, Jay Support Services Crypto Capital Corp So I asked support from Exmo yesterday then I got this answer Artem Shkuta (EXMO.com) Jun 22, 15:57 BST Hello. We sent request to our financial department for specify transaction detail. Please, wait for an answer. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. I have not received an answer to this day, and for new questions, Exmo does not answer anymore Hi There, please tell us your ticket number.
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Mick666
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
June 25, 2018, 11:13:10 AM |
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Dear community,
Commissions on the withdrawal are reduced:
- SEPA EUR - 1% - Wire Transfer USD - 1% + 20 USD
Commission changes start at 11:00 a.m. on June 22th (UTC).
Best regards, EXMO team
the whole thing smells like scam my experience with this Dubious Exchange is more than bad on the 11th of June I transferred by SWIVT USD from Exmo to my bank account such a thing takes 5-7 working days Today after 10 working days my money is still not in my account At my request I received this answer from the support Varnas Roxana (EXMO.com) Jun 21, 13:49 BST Hello! As soon as we receive information from our provider we will send you an e-mail letter explaining the details of the situation. Please wait. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. in the meantime I have contacted the payment provider of Exmo and received this answer when I asked about the transfer of my money Hello Mick, We'd love to help, but I do need more information. What is the first and last name (I can't find a transaction with your name as it is in the email). Do you have a reference or withdrawal # from Exmo? Thank you, Jay Support Services Crypto Capital Corp So I asked support from Exmo yesterday then I got this answer Artem Shkuta (EXMO.com) Jun 22, 15:57 BST Hello. We sent request to our financial department for specify transaction detail. Please, wait for an answer. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. I have not received an answer to this day, and for new questions, Exmo does not answer anymore Hi There, please tell us your ticket number. 485899
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Exmo (OP)
Legendary
Offline
Activity: 1222
Merit: 1003
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
June 25, 2018, 01:44:18 PM |
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Dear community,
Commissions on the withdrawal are reduced:
- SEPA EUR - 1% - Wire Transfer USD - 1% + 20 USD
Commission changes start at 11:00 a.m. on June 22th (UTC).
Best regards, EXMO team
the whole thing smells like scam my experience with this Dubious Exchange is more than bad on the 11th of June I transferred by SWIVT USD from Exmo to my bank account such a thing takes 5-7 working days Today after 10 working days my money is still not in my account At my request I received this answer from the support Varnas Roxana (EXMO.com) Jun 21, 13:49 BST Hello! As soon as we receive information from our provider we will send you an e-mail letter explaining the details of the situation. Please wait. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. in the meantime I have contacted the payment provider of Exmo and received this answer when I asked about the transfer of my money Hello Mick, We'd love to help, but I do need more information. What is the first and last name (I can't find a transaction with your name as it is in the email). Do you have a reference or withdrawal # from Exmo? Thank you, Jay Support Services Crypto Capital Corp So I asked support from Exmo yesterday then I got this answer Artem Shkuta (EXMO.com) Jun 22, 15:57 BST Hello. We sent request to our financial department for specify transaction detail. Please, wait for an answer. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. I have not received an answer to this day, and for new questions, Exmo does not answer anymore Hi There, please tell us your ticket number. 485899 Your issue is fixed now?
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Mick666
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
June 25, 2018, 02:34:47 PM |
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Dear community,
Commissions on the withdrawal are reduced:
- SEPA EUR - 1% - Wire Transfer USD - 1% + 20 USD
Commission changes start at 11:00 a.m. on June 22th (UTC).
Best regards, EXMO team
the whole thing smells like scam my experience with this Dubious Exchange is more than bad on the 11th of June I transferred by SWIVT USD from Exmo to my bank account such a thing takes 5-7 working days Today after 10 working days my money is still not in my account At my request I received this answer from the support Varnas Roxana (EXMO.com) Jun 21, 13:49 BST Hello! As soon as we receive information from our provider we will send you an e-mail letter explaining the details of the situation. Please wait. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. in the meantime I have contacted the payment provider of Exmo and received this answer when I asked about the transfer of my money Hello Mick, We'd love to help, but I do need more information. What is the first and last name (I can't find a transaction with your name as it is in the email). Do you have a reference or withdrawal # from Exmo? Thank you, Jay Support Services Crypto Capital Corp So I asked support from Exmo yesterday then I got this answer Artem Shkuta (EXMO.com) Jun 22, 15:57 BST Hello. We sent request to our financial department for specify transaction detail. Please, wait for an answer. Best regards, Exmo.com Support Team. C yвaжeниeм, Cлyжбa Пoддepжки EXMO.com. I have not received an answer to this day, and for new questions, Exmo does not answer anymore Hi There, please tell us your ticket number. 485899 Your issue is fixed now? Ok ... you are not a scammer, my money has been returned I take back this accusation hereby but your support is shit
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cashion
Newbie
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Activity: 3
Merit: 0
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July 31, 2018, 10:57:53 AM |
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Does anyone have a problem with the withdrawal of the "KICK" token? Or any other based on ETH (ERC20)?
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Exmo (OP)
Legendary
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Activity: 1222
Merit: 1003
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July 31, 2018, 01:13:12 PM |
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Does anyone have a problem with the withdrawal of the "KICK" token? Or any other based on ETH (ERC20)?
We have some technical issues on KICK. It will be fixed soon.
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merlindalfo
Newbie
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Activity: 2
Merit: 0
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August 26, 2018, 01:47:20 AM |
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anyone else noticed a lag, sometimes of minutes, between the moment you create an order and its retrievability?
i mean.. after you create an order.. if you try user_open_orders sometimes it returns nothing.
if you try order_trades it gives an error saying it cant be found.
and then after a few minutes, even up to 4 minutes, it shows up.
this is pretty bad behavior.. are you aware of it? is it been adressed? @Exmo
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Serpens66
Legendary
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Activity: 2940
Merit: 1131
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August 26, 2018, 09:42:05 AM |
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anyone else noticed a lag, sometimes of minutes, between the moment you create an order and its retrievability?
i mean.. after you create an order.. if you try user_open_orders sometimes it returns nothing.
if you try order_trades it gives an error saying it cant be found.
and then after a few minutes, even up to 4 minutes, it shows up.
this is pretty bad behavior.. are you aware of it? is it been adressed? @Exmo
I'm not trading at exmo anymore, because of poor API (every now and then they write me an email and asking why I'm not trading anymore and I always tell them to improve their API, but nothing happens). But I also had this problem back in November 2015. After many messages with the most of the time useless Support, I finally got a response explaining it: Hello! Thank you for logs, we checked that situation - looks like there were some network timeouts between our master and slave servers. You should know that all orders precessed by master order matching server, but all "read" requests processed by slave server. Usually timeout between master and slave is less than one second but in your situation we checked our logs and looks like timeout was 2 seconds, we will try improve this problem. Also you should know that user_open_orders and user_trades will always faster than cancelled_orders and order_trades. Thank you.
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merlindalfo
Newbie
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Activity: 2
Merit: 0
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 26, 2018, 11:06:29 AM |
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wow.. 3 years ago 2 seconds. now 2-4 minutes. they seem to be improving ![Grin](https://bitcointalk.org/Smileys/default/grin.gif)
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Exmo (OP)
Legendary
Offline
Activity: 1222
Merit: 1003
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
August 30, 2018, 09:24:33 AM |
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anyone else noticed a lag, sometimes of minutes, between the moment you create an order and its retrievability?
i mean.. after you create an order.. if you try user_open_orders sometimes it returns nothing.
if you try order_trades it gives an error saying it cant be found.
and then after a few minutes, even up to 4 minutes, it shows up.
this is pretty bad behavior.. are you aware of it? is it been adressed? @Exmo
Hi There, can you please DM us with your nickname on the platform?
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Makushimu
Newbie
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Activity: 322
Merit: 0
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 02, 2018, 07:35:58 AM |
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Again, twist the user's money? At night I sent 30,000 doge to cryptopia, still have not get. Technical support first "" did everything possible, "then i asked to return the funds. And why do not you provide the id of the transaction?
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Exmo (OP)
Legendary
Offline
Activity: 1222
Merit: 1003
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 03, 2018, 11:29:37 AM |
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Again, twist the user's money? At night I sent 30,000 doge to cryptopia, still have not get. Technical support first "" did everything possible, "then i asked to return the funds. And why do not you provide the id of the transaction?
You can ask for id of the transaction by contacting our support. Is your issue with doge solved?
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tex83rb
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 04, 2018, 06:58:06 PM |
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without reason, today refunded withdrawal of eth , and then i converted to btc, tried to withdraw,
error of withdrawal blocked.
please fix asap.
thanks
ticket n.
526295
Error 10220: Withdrawals blocked
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tex83rb
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
September 04, 2018, 09:26:34 PM |
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ok solved. thanks
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exmo_user
Newbie
Offline
Activity: 3
Merit: 0
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September 18, 2018, 10:46:13 AM |
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I am a user on Exmo.com for several years now, but I just returned after a long time. I have changed some details in my profil, like the login data. Now my account is unable to withdraw anyamount of any currency. Is there a possiblity to unlock this? I am fully verified. Thanks for your response. best regards Exmo_user ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
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exmo_user
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Activity: 3
Merit: 0
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September 18, 2018, 11:16:14 AM |
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Otherwise I have to wait for 2 days, without any withdrawals ![Undecided](https://bitcointalk.org/Smileys/default/undecided.gif)
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