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yenxz
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April 04, 2016, 02:34:41 PM |
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how can i get verified for personal identificaton?i have been trying to upload some identity proof,like ID card,and name of street,but its refused,and i try it several times,any creteria how acceptable identity to verified quoine account?
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The trust scores you see are subjective; they will change depending on who you have in your trust list. |
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kr8yfi
Newbie
 Offline
Activity: 3
Merit: 0
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April 05, 2016, 09:52:47 AM |
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Requested a SGD fiat withdrawal last Thursday and still processing EOD today. Support has not replied my chaser.
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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April 05, 2016, 10:07:51 AM |
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Requested a SGD fiat withdrawal last Thursday and still processing EOD today. Support has not replied my chaser.
Hi, Sorry to hear this - please private message me with your login email address and I will try to see why this hasn't been responded to. |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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April 05, 2016, 10:10:27 AM |
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how can i get verified for personal identificaton?i have been trying to upload some identity proof,like ID card,and name of street,but its refused,and i try it several times,any creteria how acceptable identity to verified quoine account?
Hi - if you have been rejected we will always list the rejection reason. Maybe you are not meeting the requirements - the address proof has to be no older than 6 months. If you are still unsure why, please private message me with your details. |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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emmettoc
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April 20, 2016, 01:02:41 AM |
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Hello,
I sent a private message about my pending fiat status. Please check it to contact me. Thanks.
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densuj
Legendary
Offline
Activity: 910
Merit: 1000
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April 20, 2016, 01:16:57 AM |
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Dear quoine. When you will fix a problem of withdrawal fiat money to local bank from to Indonesia? The Big problem indonesian traders are on proccess withdrawal fiat and coins, they must wait until couple days just for withdrawal some coin. I hope in the future you can give fast service. Because they needs you (include me) thank you very much.  |
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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April 20, 2016, 09:05:48 AM |
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Dear quoine. When you will fix a problem of withdrawal fiat money to local bank from to Indonesia? The Big problem indonesian traders are on proccess withdrawal fiat and coins, they must wait until couple days just for withdrawal some coin. I hope in the future you can give fast service. Because they needs you (include me) thank you very much. Hello, We should be able to announce within a few weeks - a local partner. As soon as it is confirmed I will give details. Many thanks to all your patience. |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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savage2k
Newbie
Offline
Activity: 8
Merit: 0
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April 22, 2016, 06:19:47 AM |
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Hi:
How will you proceed SGD withdrawal?
GIRO? FAST?
If withdraw to same bank could that be fast?
How soon will you process SGD withdrawal?
thanks
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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April 22, 2016, 07:07:06 AM |
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Hi:
How will you proceed SGD withdrawal?
GIRO? FAST?
If withdraw to same bank could that be fast?
How soon will you process SGD withdrawal?
thanks
Hi, SGD withdrawals are currently processed via FAST, with a max limit of 50k SGD. Withdrawals are typically processed within 3 business days |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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savage2k
Newbie
Offline
Activity: 8
Merit: 0
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April 22, 2016, 07:55:19 AM |
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How about withdrawing to same bank? I believe you are using Standard Charted Bank right?
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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April 22, 2016, 08:26:00 AM |
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How about withdrawing to same bank? I believe you are using Standard Charted Bank right?
Yes, for SC accounts, we can do book transfer which has no limit |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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astina316
Newbie
Offline
Activity: 13
Merit: 0
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April 25, 2016, 01:57:47 AM |
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Hello,
I sent a private message about my pending fiat status. Please check it to contact me. Thanks.
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hifzi
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May 28, 2016, 05:28:26 AM |
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hey i think the site is full of trafic or i dont know
because when i sell my btc the fiat didnt show immediatly, it need manually refresh
i hope you guys can fixt it
thanks
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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May 28, 2016, 05:43:51 AM |
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hey i think the site is full of trafic or i dont know
because when i sell my btc the fiat didnt show immediatly, it need manually refresh
i hope you guys can fixt it
thanks
Hi Hifzi, I'm getting a developer to investigate your user now. We don't currently observe any issues with our platform but I will get my team to see if any others are experiencing issues. |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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densuj
Legendary
Offline
Activity: 910
Merit: 1000
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May 29, 2016, 02:45:10 AM |
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Hello,
We should be able to announce within a few weeks - a local partner. As soon as it is confirmed I will give details. Many thanks to all your patience.
Ok thank very much for your answers, i will wait for update i hope you can finished this problem soon. |
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emmettoc
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June 02, 2016, 07:16:04 AM |
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Hi,
I sent a PM about my pending BTC withdrawals. Please check it. Thanks.
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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June 02, 2016, 11:37:35 AM |
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Hi,
I sent a PM about my pending BTC withdrawals. Please check it. Thanks.
Hi, Am checking with my team - thank you for bringing this to my attention. |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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emmettoc
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June 02, 2016, 11:55:16 AM |
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Hi,
I sent a PM about my pending BTC withdrawals. Please check it. Thanks.
Hi, Am checking with my team - thank you for bringing this to my attention. It is past the appointed time, but they are not processed yet. Please check the status and process them or contact me about the ETA via the ticket as soon as possible. |
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densuj
Legendary
Offline
Activity: 910
Merit: 1000
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June 04, 2016, 05:09:30 AM |
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Hi Quoine, how if there are voucher code on your services. It will make fast your services than looking for local partners just for withdrawal Fiat money.
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Quoine Exchange (OP)
Full Member
Offline
Activity: 199
Merit: 101
The Crypto Economy Flows Through Liquid
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June 04, 2016, 11:52:54 AM |
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Hi Quoine, how if there are voucher code on your services. It will make fast your services than looking for local partners just for withdrawal Fiat money.
Hi, Voucher codes is not something we are currently looking to introduce, but many thanks for the suggestion. |
Liquid.com Liquid is a cutting-edge cryptocurrency platform that offers top security and liquidity. Easily buy and sell digital assets using Bitcoin, Ethereum, QASH and multiple fiat currencies. |
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