Boo360
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April 02, 2013, 01:34:27 AM |
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My issue has been resolved! Thanks again to the BitInstant support team! Awesome bunch of people!
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DexterSevin
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April 02, 2013, 01:36:04 AM |
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Hello, I'm BRAND new to the BTC world.
I actually tried two transaction types today with BitInstant. The first was using the moneygram to BTC Address method. It worked great, and was very fast. The second transaction was using Dwolla to BTC Address. It ended with the "MTGox Connection Error". Seemed to have taken place around the same time as the previous posters here. Is this something that usually resolves itself, or does it have to be referred to BitInstant support for resolution?
[RESOLVED] 4/2/2013 - 1:30AM - It took four days and several attempts with support, but I received my BTC. Unfortunately at a rate about $20 more expensive than the day ordered.
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Rafa7
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April 02, 2013, 01:39:27 AM |
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URSAY
I just sent you a PM about my case . 2 Days already after the deposit and no money on my MtGOx account
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chemdog
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April 02, 2013, 01:43:36 AM Last edit: April 02, 2013, 01:54:05 AM by chemdog |
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Sent like 4 emails to bitinstant saturday and still no response... so please read this and help me please!
I have already posted this too like 3 pages down, so bitinstant support PLEASE IF YOU HAVE SOME SYMPATHY READ THIS
I deposited 80$ from my local cvs moneygram to my blockchain address on saturday morning
still hasn't shown up in my blockchain
should i be worried? I got this email
We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order
OrderID: ed918eed-8665-46cb-83ea-2deaa6893833 EventID: bf8929d9-47e4-4bc2-a595-c469e77276d3 DestAccount: 13CWqTHK6q62tjD4ijovtFPUQUaDvZyH4Y QuoteID: 95e50c5d-c105-4acc-85ff-194fb65c7db0 User: SYSTEM DestExchange: mtgox eventtype: Order executed EventSentAt: 1364664809.2 APIResponse:---- FundsSent: $76.808 USD
I am also confused that it says MTGOX since I deposited to a blockchain bitcoin address, not MTGOX. Didnt use mtgox at all.
Please do not tell me that the APIResponse thing is redeemable or something??? Because I posted in bitcointalk everything I just told you and tried using that thing as a code just now and it didnt work!!!! if someone stole it i will be very upset! But this isnt my fault because it says I dont need to use a coupon?? So what is going on?
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jomart
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April 02, 2013, 01:49:10 AM Last edit: April 02, 2013, 03:38:19 AM by jomart |
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Hi all, I sent a payment today to mtgox, the funds never reached my account in the exchange and bitinstant confirms: Order executed - funds deposited at remote exchange
My issue is that i used my mtgox Account no. / Merchant ID instead of just the account number. If this is a problem how can I resolve the issue.
Quote ID: 9d8967d1-66ca-4b95-9601-2ce9457a5b43
Please advice
RESOLVED: Just had to redeem the code form the api response *facepalm
Thnaks Bitinstant for the fast support
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dimasmjunior
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April 02, 2013, 01:51:28 AM |
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Hi guys.
I have tried to reach BitInstant support by web form and e-mail to no avail. I have two pending transactions that should already been completed:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
and:
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
I made the payments through ZipZap/Ebanx as instructed and they e-mailed me saying the merchant had been informed. What is the problem?
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BIT4BRAIN
Member
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Activity: 118
Merit: 10
฿itcoin ฿itcoin ฿itcoin
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April 02, 2013, 01:53:18 AM |
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bitinstant cost more or less than $3-4?
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฿it 4 ฿rain : ฿itcoin
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Rafa7
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April 02, 2013, 01:54:13 AM |
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Hi guys.
I have tried to reach BitInstant support by web form and e-mail to no avail. I have two pending transactions that should already been completed:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
and:
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
I made the payments through ZipZap/Ebanx as instructed and they e-mailed me saying the merchant had been informed. What is the problem?
I have the exatcly same problem !
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TheDarkBanker
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April 02, 2013, 01:56:43 AM |
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Good. At least the latest order is resolved.
Let's hope the earlier one comes back out of the ether...
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hatsil
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April 02, 2013, 02:05:42 AM Last edit: April 03, 2013, 06:12:58 PM by hatsil |
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I have tried twice to transfer funds from my dwolla account to mtgox. Both transfers failed, i.e. I got nothing in my mtgox account. Checking the status on bitinstant does show errors. However, the funds were deducted from dwolla! So I'm missing my $150 now.
What the deal here? Bitcoin will go nowhere if script errors make people lose money... I see many people here with similar issues... too bad I did not check upfront for bitinstant's credibility.
If someone from bitinstant is reading this, the details are:
Date Description Ref Number Amount 4/1/2013 12:15:18 PM Sent to BitInstant (EDP) (812-544-3435) 832efa7c-db7e-42d4-b539-ad9b3dd663ef 2491783 $100.00 4/1/2013 12:48:59 PM Sent to BitInstant (EDP) (812-544-3435) f55b390b-a46d-44f6-b4f6-b457134b08b4 2492170 $50.00
[RESOLVED]
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sincitylife
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Activity: 36
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April 02, 2013, 02:11:11 AM |
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???Hello noobs. This is very disturbing posts....have any of you got it resolved yet? I have an accnt# with Mt. Gox as well...but never tried it with BitInstant/CVS Pharmacy. So there ain't no refund # to reach at CVS Pharmacy? Is this all because of human error by giving the wrong wallet address? There's got to be a safer way than this...
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Yankee (BitInstant) (OP)
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Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
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April 02, 2013, 02:14:30 AM |
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Hi guys.
I have tried to reach BitInstant support by web form and e-mail to no avail. I have two pending transactions that should already been completed:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
and:
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
I made the payments through ZipZap/Ebanx as instructed and they e-mailed me saying the merchant had been informed. What is the problem?
I have the exatcly same problem ! Hey, order info? Hello, I'm BRAND new to the BTC world.
I actually tried two transaction types today with BitInstant. The first was using the moneygram to BTC Address method. It worked great, and was very fast. The second transaction was using Dwolla to BTC Address. It ended with the "MTGox Connection Error". Seemed to have taken place around the same time as the previous posters here. Is this something that usually resolves itself, or does it have to be referred to BitInstant support for resolution?
[RESOLVED] 4/2/2013 - 1:30AM - It took four days and several attempts with support, but I received my BTC. Unfortunately at a rate about $20 more expensive than the day ordered. PM me your order info. If this was our fault, I will gladly honor the rate from 4 days ago! ???Hello noobs. This is very disturbing posts....have any of you got it resolved yet? I have an accnt# with Mt. Gox as well...but never tried it with BitInstant/CVS Pharmacy. So there ain't no refund # to reach at CVS Pharmacy? Is this all because of human error by giving the wrong wallet address? There's got to be a safer way than this...
Hey, Everyones orders get resolved, just look at the other pages. Do you have an order issue?
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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dimasmjunior
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Activity: 28
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April 02, 2013, 02:21:07 AM |
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Hi Yankee, Do you need more info? As I said, my orders are: Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3 Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566 Thank you. Hi guys.
I have tried to reach BitInstant support by web form and e-mail to no avail. I have two pending transactions that should already been completed:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3
and:
Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
I made the payments through ZipZap/Ebanx as instructed and they e-mailed me saying the merchant had been informed. What is the problem?
I have the exatcly same problem ! Hey, order info? Hello, I'm BRAND new to the BTC world.
I actually tried two transaction types today with BitInstant. The first was using the moneygram to BTC Address method. It worked great, and was very fast. The second transaction was using Dwolla to BTC Address. It ended with the "MTGox Connection Error". Seemed to have taken place around the same time as the previous posters here. Is this something that usually resolves itself, or does it have to be referred to BitInstant support for resolution?
[RESOLVED] 4/2/2013 - 1:30AM - It took four days and several attempts with support, but I received my BTC. Unfortunately at a rate about $20 more expensive than the day ordered. PM me your order info. If this was our fault, I will gladly honor the rate from 4 days ago! ???Hello noobs. This is very disturbing posts....have any of you got it resolved yet? I have an accnt# with Mt. Gox as well...but never tried it with BitInstant/CVS Pharmacy. So there ain't no refund # to reach at CVS Pharmacy? Is this all because of human error by giving the wrong wallet address? There's got to be a safer way than this...
Hey, Everyones orders get resolved, just look at the other pages. Do you have an order issue?
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Yankee (BitInstant) (OP)
Legendary
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Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
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April 02, 2013, 02:32:23 AM |
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Hi Yankee,
Do you need more info? As I said, my orders are:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3 Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
Thank you.
Processed!!
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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murkybtc
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April 02, 2013, 02:36:24 AM |
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Jge66, PMed you for more info. greenwireless, thanks for your PM. I hope to have more info for you soon. murkybtc, no prob! Any idea on how long it will take for my order to be processed?
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err0r_01
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Activity: 25
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April 02, 2013, 02:39:27 AM |
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Hi, I need help with a order placed last Thursday. I send a few email over the weekend and haven't receive any respond. I send a payment on www.bitinstant.com using my local MoneyGram store inside a WalMart for the amount of $113.95. I did everything on Thursday night. Next day I receive a confirmation with a order status number into my inbox. When I check the status of the order on bitinstant.com it says that the order has been completed. The last event type is "Order executed - funds deposited at remote exchange" but before that it says "MTGox Connection Error". I'm confused and don't why I haven't received the deposit on my BTC wallet. The number I put into the form/slip I send was my wallet address, as far as I know the deposit should have being done quickly. I went with a friend who did the same kind of transaction and everything went fine. I don't want to loose my money, some help or a email replay will be from great help. I have my confirmation email if needed and all the recipes of each transaction I did. Thanks!
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OpenYourEyes210
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April 02, 2013, 02:53:09 AM Last edit: April 02, 2013, 03:29:57 AM by OpenYourEyes210 |
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I am having this same problem. I transferred through you to MtGox on Thursday and still have not received my money as of today, 4 days later. Where is my money!? This is really starting to agitate me! Are you going to compensate me for how much I've lost in bitcoin compared to USD? Bitcoin has gone up a lot as you know in the last few days and I've lost out because of your error.
This is what I received in your confirmation email:
OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c
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Yankee (BitInstant) (OP)
Legendary
Offline
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
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April 02, 2013, 03:04:10 AM |
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I am having this same problem. I transferred through you to MtGox on Thursday and still have not received my money as of today, 4 days later. Where is my money!? This is really starting to agitate me! Are you going to compensate me for how much I've lost in bitcoin compared to USD? Bitcoin has gone up a lot as you know in the last few days and I've lost out because of your error.
This is what I received in your confirmation email:
OrderID: 237a4342-ea13-4249-8406-5b98fbf1341c EventID: 6d9badd4-408b-4e65-b302-418f3359bf99 DestAccount: 304386 QuoteID: b2ed0c1b-afd9-4685-8fed-f25b872f9f96 User: SYSTEM DestExchange: mtgox eventtype: Order executed EventSentAt: 1364521241.24 APIResponse: MTGOX-USD-ZM84T-WKSJ3-YLDY7-14600
DUDE! That code above IS your money To Redeem your MTGox Coupon (GoxCoupon field below): Log on to https://mtgox.com/. Under 'Funding Options' click 'Add Funds'. In the drop down menu, choose 'Redeem MtGox Code' and paste that code in the field. Hi, I need help with a order placed last Thursday. I send a few email over the weekend and haven't receive any respond. I send a payment on www.bitinstant.com using my local MoneyGram store inside a WalMart for the amount of $113.95. I did everything on Thursday night. Next day I receive a confirmation with a order status number into my inbox. When I check the status of the order on bitinstant.com it says that the order has been completed. The last event type is "Order executed - funds deposited at remote exchange" but before that it says "MTGox Connection Error". I'm confused and don't why I haven't received the deposit on my BTC wallet. The number I put into the form/slip I send was my wallet address, as far as I know the deposit should have being done quickly. I went with a friend who did the same kind of transaction and everything went fine. I don't want to loose my money, some help or a email replay will be from great help. I have my confirmation email if needed and all the recipes of each transaction I did. Thanks! Please PM me your info!
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Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer. More about me: http://CharlieShrem.com
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dimasmjunior
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April 02, 2013, 03:14:21 AM |
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Thank you Yankee, the first order is OK. Could you take a look at the second one: Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566 The status still reads as loading and not completed. Hi Yankee,
Do you need more info? As I said, my orders are:
Quote ID: f31d8bb5-ac15-4669-8a88-5d9ba4181bb3 Quote ID: 6350e153-0e86-4cdd-828e-37a4f9082566
Thank you.
Processed!!
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OpenYourEyes210
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Activity: 25
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April 02, 2013, 03:20:59 AM |
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DUDE! Thanks for the fast response.... But that code does NOT work! When I enter it as described it says "This code cannot be redeemed (non existing or already used)"
So did you send my funds to someone else and they already redeemed that code? I just want my money!
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