marvel213
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Activity: 280
Merit: 13
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February 18, 2018, 12:34:45 AM |
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Deposit & Withdrawal Updates 16th February
We are aware of issues with long processing times on deposits and withdrawals. This doesn't affect withdrawals of ETH, ETN, BTC, LTC or DOGE.
We apologise for these and have been working hard on a resolution.
As of early next week we expect deposit times to be back within normal ranges, while withdrawals may take longer to restore to normal operation.
In the interim, please be aware that processing times on deposits or withdrawals may exceed 30 hours, although in most cases are likely to be less than this. Please don't submit support tickets relating to processing delays as we are unable to expedite these manually - our focus is on quickly resolving the issue for everyone.
Thank you for your continued support and understanding
The Cryptopia Team.
Ok, i am fine with that, but consider giving us back some compensation for opportunistic loss we have been taking it while you are having difficulties. Every company, every serious company, that really takes cares for their customer, would consider that as an option to keep them at their side. Nice suggestion. The least they could do is to make 0% trading fees for a month. I would prefer some free airdropped coins to my Cryptopia account to cover my loss because of waiting, they could pay this from trading fees, but this is unlikely. Cryptopia, if you're reading this, please check my withdrawal 3145205 Wait months like everyone else dude.
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Bender957
Newbie
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February 18, 2018, 10:27:09 AM |
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Deposit & Withdrawal Updates 16th February
We are aware of issues with long processing times on deposits and withdrawals. This doesn't affect withdrawals of ETH, ETN, BTC, LTC or DOGE.
But they paused ETH market and close ETH withdraw. What they means under "doesn't affect" looks like they prepared for SCAM and taking all out money
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AUKING
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February 18, 2018, 01:41:53 PM |
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Withdraw # 2950676 coin: AU Processing since 2/02/2018 11:21:00 AM Awaiting support admin reply since then. Withdraws and deposits should come first in support reaction. what happened to you cryptopya? it was a wonderful exchange! please stop accept new customers and respect your existing customers
Awaiting support admin reply since then. @Lafu can you help?
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Lafu
Legendary
Online
Activity: 3094
Merit: 3197
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February 18, 2018, 04:36:09 PM |
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For all who ask about ETH ! Investigating deposit issues
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wacko
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Merit: 1014
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February 18, 2018, 05:41:30 PM |
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For all who ask about ETH !
Investigating deposit issues
That's about as useless a reply as it gets. We know you're "investigating issues", just like you're doing it with a few other wallets as well, it's been saying so on the balances page for a while and we're all literate here. The question is when are you going to finish? ETA? When is the ETH wallet expected to get online and the market to open? When are you planning to enable BWK wallet? When are you planning to enable XVG wallet?
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lukax8
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February 18, 2018, 06:53:05 PM |
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I have been waiting to receive my BSD for one day, the withdrawal continues to be pending. (withdrawal number 3195066)
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marvel213
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Activity: 280
Merit: 13
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February 18, 2018, 09:01:15 PM |
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For all who ask about ETH ! Investigating deposit issues You are not investigating anything. Where's my coins you thief? Give me back my $6000
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care2yak
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February 19, 2018, 05:49:44 AM |
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trading pace is not as it used to be.... awfully slower now.
@lafu, cryptopia has to address concerns and other issues faster to gain confidence back to your exchange....
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crazyjack
Legendary
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Activity: 1315
Merit: 1002
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February 19, 2018, 12:39:57 PM |
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Despite what can we read from previous posts, i must say i just made a BTC withdraw request and transaction went thru in a less than 5-10 mins. I already have it another account. But still been waiting form my second withdraw request to be processed, but that is for another coin.
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mortare
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February 19, 2018, 02:35:37 PM |
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8 days now and withdrawl still on processing. Missed a couple aidrops because of this. Totaly SCAM this exchange.
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care2yak
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February 19, 2018, 03:27:37 PM |
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Despite what can we read from previous posts, i must say i just made a BTC withdraw request and transaction went thru in a less than 5-10 mins. I already have it another account. But still been waiting form my second withdraw request to be processed, but that is for another coin.
thats good news! congrats for the btc withdrawal. hope mine goes through too. i'm waiting for my golems to be released.
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edgar
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Activity: 1848
Merit: 1001
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February 19, 2018, 04:42:09 PM |
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30+ hrs processing, completed 6 minutes after btx weekly drop.
real smooth
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marvel213
Member
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Activity: 280
Merit: 13
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February 19, 2018, 09:05:08 PM |
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processing for 15 days. No support no coins. The worst exchange on the internet.
They don't have my coins I bought is what I'm thinking. Put it on processing until they can actually accumulate enough coins to pay for my withdraw or not. I bought 1000 innova coins on the 5th.
Price has plummeted since cryptopia holding my coins hostage. Lost .3 bitcoins. That's more than $3000 I lost because Cryptopia's incompetence to run an exchange.
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Merc62
Newbie
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Activity: 5
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February 19, 2018, 09:30:51 PM |
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What about IncaKoin (NKA) issue when depositing to Cryptopia? I deposited NKA coins a month ago, but still can't see any funds there. Neither I can get any reply from the support.
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undeadbitcoiner
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February 19, 2018, 10:07:55 PM |
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Despite what can we read from previous posts, i must say i just made a BTC withdraw request and transaction went thru in a less than 5-10 mins. I already have it another account. But still been waiting form my second withdraw request to be processed, but that is for another coin.
Good luck to you, I am waiting from Processing VXXXXXXXXXXXXXXXXXXXXXXXXXL 11/02/2018 1:05:00 PM That's fucking hell of this exchange, I am never touching this again. I will better pay extra on TOP Rated exchange but will never be back here, Fuckers holding my 1.15 Worth of Bitcoin for more than 9 days.
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darkillusion
Newbie
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February 20, 2018, 02:41:12 AM |
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has anyone received a reply from support? the report i submitted has been a month and counting
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marvel213
Member
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Activity: 280
Merit: 13
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February 20, 2018, 04:37:14 AM |
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Withdraw # 2950676 coin: AU Processing since 2/02/2018 11:21:00 AM Awaiting support admin reply since then. Withdraws and deposits should come first in support reaction. what happened to you cryptopya? it was a wonderful exchange! please stop accept new customers and respect your existing customers
Awaiting support admin reply since then. @Lafu can you help? People have been waiting weeks if not months for a support ticket. You are not going to get support from cryptopia.
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Lafu
Legendary
Online
Activity: 3094
Merit: 3197
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February 20, 2018, 04:38:44 AM |
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ZCL and ETH updates, 20th February
ZCL Withdrawals & Coin Fork
We are aware of the continuing concerns of our users regarding ZCL withdrawal delays and the upcoming airdrop. We would like to reassure our users that we are processing ZCL withdrawals as the highest priority. We are in the process of dusting the wallet in an effort to speed up the withdrawal process. If withdrawals are not processing correctly within 24 hours of the airdrop, we will credit any accounts holding ZCL at the time of the snapshot with the appropriate amount of BTCP within a reasonable timeframe, assuming all external events go as planned. Please note, users holding BTC will NOT be included in this airdrop as BTC has not been affected by these issues. We currently have no plans to create trade pairs for BTCP on our exchange, however, if we do credit BTCP then holders will be able to be withdraw their coins to an external address.
ETH Deposits
Last week there was a temporary technical issue with our ETH deposit tracker. This caused a small number of deposits to show incorrect values. Because of this we put ETH into maintenance over the weekend while this was resolved. We can confirm that all problematic ETH deposits have now been corrected and all balances will show correctly.https://www.cryptopia.co.nz/News
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marvel213
Member
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Activity: 280
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February 20, 2018, 08:13:57 AM |
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ZCL and ETH updates, 20th February
ZCL Withdrawals & Coin Fork
We are aware of the continuing concerns of our users regarding ZCL withdrawal delays and the upcoming airdrop. We would like to reassure our users that we are processing ZCL withdrawals as the highest priority. We are in the process of dusting the wallet in an effort to speed up the withdrawal process. If withdrawals are not processing correctly within 24 hours of the airdrop, we will credit any accounts holding ZCL at the time of the snapshot with the appropriate amount of BTCP within a reasonable timeframe, assuming all external events go as planned. Please note, users holding BTC will NOT be included in this airdrop as BTC has not been affected by these issues. We currently have no plans to create trade pairs for BTCP on our exchange, however, if we do credit BTCP then holders will be able to be withdraw their coins to an external address.
ETH Deposits
Last week there was a temporary technical issue with our ETH deposit tracker. This caused a small number of deposits to show incorrect values. Because of this we put ETH into maintenance over the weekend while this was resolved. We can confirm that all problematic ETH deposits have now been corrected and all balances will show correctly.https://www.cryptopia.co.nz/News Don't care for your excuses. Give me back my money. Cryptopia is a scam exchange. You owe me my money. Period. I don't care what technical issues you are having. You are a thief and a scammer. Give me my money.
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BIOS.VRN
Jr. Member
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Activity: 41
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February 20, 2018, 09:30:09 AM Last edit: February 20, 2018, 09:41:47 AM by BIOS.VRN |
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ZCL and ETH updates, 20th February
ZCL Withdrawals & Coin Fork
We are aware of the continuing concerns of our users regarding ZCL withdrawal delays and the upcoming airdrop. We would like to reassure our users that we are processing ZCL withdrawals as the highest priority. We are in the process of dusting the wallet in an effort to speed up the withdrawal process. If withdrawals are not processing correctly within 24 hours of the airdrop, we will credit any accounts holding ZCL at the time of the snapshot with the appropriate amount of BTCP within a reasonable timeframe, assuming all external events go as planned. Please note, users holding BTC will NOT be included in this airdrop as BTC has not been affected by these issues. We currently have no plans to create trade pairs for BTCP on our exchange, however, if we do credit BTCP then holders will be able to be withdraw their coins to an external address.
ETH Deposits
Last week there was a temporary technical issue with our ETH deposit tracker. This caused a small number of deposits to show incorrect values. Because of this we put ETH into maintenance over the weekend while this was resolved. We can confirm that all problematic ETH deposits have now been corrected and all balances will show correctly.https://www.cryptopia.co.nz/News Don't care for your excuses. Give me back my money. Cryptopia is a scam exchange. You owe me my money. Period. I don't care what technical issues you are having. You are a thief and a scammer. Give me my money. I have a feeling that here are some crybaby and mother's mummies. The market crypto-currency is a risky occupation, it is common for the owner of the exchange, administrator, moderator, etc., can - to imprison - get sick - take a vacation - die in the end The provider can turn off the Internet, the server can burn, the database may fail. The thief and the swindler only then - when the person has thrown all on money and sense in an unknown direction.p.s. I was waiting for the withdrawal of coins for 24-30 hours. Has made about 50 both deposits and withdraw for the last 2 months. And how he should return you, if he does not have any technical ability, or time - you are VIP person. It's all in order. And in general, before you transfer or buy a lot of coins - you need to make a trial purchase (for a small amount, say $ 10), transfer, or withdrawal, to understand - whether the system works stably. otherwise you will hurry and everyone will laugh
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