MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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February 10, 2016, 11:09:50 AM |
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i have raised the issue to their support, and they said that the hotwallet might be low and it will be refilled asap. but that was 9 hours ago now.
Hey, I answered your ticket again since this is not yet solved. I am very sorry this is taking so long as soon as somebody of admins is online this will be processed and we will include a bonus. Thank you for your patience. edit: this just got cleared.
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babs1975
Full Member
 
Offline
Activity: 210
Merit: 100
★777Coin.com★ Fun BTC Casino!
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February 11, 2016, 01:52:48 PM |
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i have raised the issue to their support, and they said that the hotwallet might be low and it will be refilled asap. but that was 9 hours ago now.
Hey, I answered your ticket again since this is not yet solved. I am very sorry this is taking so long as soon as somebody of admins is online this will be processed and we will include a bonus. Thank you for your patience. edit: this just got cleared. Good to Learn that this issue was resolved. This puts more trust in the users of primedice.
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MillionsBTCdev
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February 11, 2016, 03:41:48 PM |
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i have raised the issue to their support, and they said that the hotwallet might be low and it will be refilled asap. but that was 9 hours ago now.
Hey, I answered your ticket again since this is not yet solved. I am very sorry this is taking so long as soon as somebody of admins is online this will be processed and we will include a bonus. Thank you for your patience. edit: this just got cleared. hey yeah, i got this cashout (tho without the bonus like u said).. But theres another problem, i cashed out another 10btc, and now, its still pending.. also submitted a ticket. Will it always be like this?
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arbitrage
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February 12, 2016, 09:06:37 AM |
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How come Primedice don't have signatures campaigns for ordinary users, only for staff members? Will this be changed in near future? Many would like to join i think..
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mark coins
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February 12, 2016, 09:35:48 AM |
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How come Primedice don't have signatures campaigns for ordinary users, only for staff members? Will this be changed in near future? Many would like to join i think..
i think its because primedice doesn't needs avertising anymore, large number of gamblers in the bitcoin world already know them as one of the best and trusted gambling sites in the business
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Patatas
Legendary
Offline
Activity: 1750
Merit: 1115
Providing AI/ChatGpt Services - PM!
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February 12, 2016, 09:44:42 AM |
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How come Primedice don't have signatures campaigns for ordinary users, only for staff members? Will this be changed in near future? Many would like to join i think..
There is no need to have a signature Campaign For PrimeDice has it is more than know for the bitcoin community and featured eon every blog related to bitcoin gambling,does it still need advertisements ?Also they have massive giveaway's all the time like 3 are on going right now I guess.They wouldn't waste money advertising something which is already famous.
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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February 12, 2016, 09:46:34 AM |
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How come Primedice don't have signatures campaigns for ordinary users, only for staff members? Will this be changed in near future? Many would like to join i think..
i think its because primedice doesn't needs avertising anymore, large number of gamblers in the bitcoin world already know them as one of the best and trusted gambling sites in the business No its mostly because signature campaigns ruined this forum a lot. When we ran ours signature campaign we gave ours best not to cause spam , pointless posts and so on but it was very hard due to huge scale of it. So most likely we wont have signature campaigns in the future.
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arbitrage
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February 12, 2016, 09:56:29 AM |
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And have thought this will be answer. Thanks for honest answer. Best gaming experience i had on Primedice. Especially in automatic mode.
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christopher07
Newbie
Offline
Activity: 14
Merit: 0
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February 12, 2016, 02:36:10 PM |
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sent a pm to stunna with query i also submitted ticket but no response
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Mickeyb
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February 12, 2016, 02:37:37 PM |
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i also submitted ticket but no response
How long has it been since you sent the ticket? MIRCO is fast, but he can't go through 50s of support tickets in a few hours, cut him some slack if its been just a day or two
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christopher07
Newbie
Offline
Activity: 14
Merit: 0
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February 12, 2016, 02:49:46 PM |
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i also submitted ticket but no response
How long has it been since you sent the ticket? MIRCO is fast, but he can't go through 50s of support tickets in a few hours, cut him some slack if its been just a day or two 2hours i think still no answer its my withdraw problem as its says its processed manual ...
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Mickeyb
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February 12, 2016, 02:52:24 PM |
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2hours i think still no answer its my withdraw problem as its says its processed manual ...
Just 2 hours you say? Cut MICRO some slack, he has to be a human and do other stuff sometimes  . Compare PD support stats with others, and you'll notice how fast you will be getting a reply
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hopenotlate
Legendary
Offline
Activity: 3822
Merit: 1268
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February 12, 2016, 02:59:57 PM |
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2hours i think still no answer its my withdraw problem as its says its processed manual ...
Just 2 hours you say? Cut MICRO some slack, he has to be a human and do other stuff sometimes  . Compare PD support stats with others, and you'll notice how fast you will be getting a reply Completely agree with PrimeDice support high quality standard: some times ago stats were posted about average ticket solution time and they were astonishingly fast. About the bolded part...yep I guess MICRO sometimes eats drinks and go to toilette.. but only sometimes....not to talk about his bad habit to sleep some hours every night 
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AstralWonder
Member

Offline
Activity: 92
Merit: 10
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February 12, 2016, 03:11:59 PM |
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I have 3 confirmations and my deposit still isn't showing up. Very strange of PrimeDice. 
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Mickeyb
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February 12, 2016, 03:13:28 PM |
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I have 3 confirmations and my deposit still isn't showing up. Very strange of PrimeDice.  Did you check that you sent it to the new deposit address?
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AstralWonder
Member

Offline
Activity: 92
Merit: 10
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February 12, 2016, 03:15:21 PM |
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I have 3 confirmations and my deposit still isn't showing up. Very strange of PrimeDice.  Did you check that you sent it to the new deposit address? New deposit address? I clicked "Deposit" and sent my coins there. Also, there was a notification when I had 0 confirmations that it was pending. But the balance just never showed up. EDIT: So I read that everyone's supposed to get a new deposit address. Well I didn't. It's still the same one showing up.
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Mickeyb
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February 12, 2016, 03:17:50 PM |
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New deposit address? I clicked "Deposit" and sent my coins there. Also, there was a notification when I had 0 confirmations that it was pending. But the balance just never showed up.
I see, in that case you should wait for an hour and if the balance still doesn't update contact support. Have you tried refreshing the page yet?
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AstralWonder
Member

Offline
Activity: 92
Merit: 10
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February 12, 2016, 03:25:41 PM |
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New deposit address? I clicked "Deposit" and sent my coins there. Also, there was a notification when I had 0 confirmations that it was pending. But the balance just never showed up.
I see, in that case you should wait for an hour and if the balance still doesn't update contact support. Have you tried refreshing the page yet? Got it after 7 confirmations. Looks like Primedice didn't give new addresses to everyone because I have the same one.
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christopher07
Newbie
Offline
Activity: 14
Merit: 0
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February 12, 2016, 04:13:03 PM |
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2hours i think still no answer its my withdraw problem as its says its processed manual ...
Just 2 hours you say? Cut MICRO some slack, he has to be a human and do other stuff sometimes  . Compare PD support stats with others, and you'll notice how fast you will be getting a reply Completely agree with PrimeDice support high quality standard: some times ago stats were posted about average ticket solution time and they were astonishingly fast. About the bolded part...yep I guess MICRO sometimes eats drinks and go to toilette.. but only sometimes....not to talk about his bad habit to sleep some hours every night  still no update its funny..they are slow very slow ,they must have a live chat support for instant help still pending 
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AstralWonder
Member

Offline
Activity: 92
Merit: 10
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February 12, 2016, 06:00:26 PM |
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2hours i think still no answer its my withdraw problem as its says its processed manual ...
Just 2 hours you say? Cut MICRO some slack, he has to be a human and do other stuff sometimes  . Compare PD support stats with others, and you'll notice how fast you will be getting a reply Completely agree with PrimeDice support high quality standard: some times ago stats were posted about average ticket solution time and they were astonishingly fast. About the bolded part...yep I guess MICRO sometimes eats drinks and go to toilette.. but only sometimes....not to talk about his bad habit to sleep some hours every night  still no update its funny..they are slow very slow ,they must have a live chat support for instant help still pending  That sucks. I got a reply from support on one of my tickets I submitted just 3-4 hours ago already.
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