Bittrex ignores thousands of clients!

[Marselo]

Hello, please help to verify, support is not responding. I hope to help. My ticket 508674.

[bla_bla_bla]

Hello all,

same issues here, I'm stuck in verification limbo for weeks due to 'Name Mismatch'

#466971

Thanks for any help provided if possible

[sdp]

509414 basic verification/extended verification

Lesson Learned.  No more centralized exchanges.

[DmitryIvantsov]

#362643
​#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach

I have the same trouble! My account disabled. Ticket #362643

[ChillOutBittrex]

@BittrexExchange
I have same #BittrexTrouble with my account was disabled and support never answers! Please, solve ticket #532979

[GNUtrex]

just look at disabled lists, it's only beginning

[Bittrexed]

They are sucking out all the money they can before they flee for China and join Mark Karpeles and Big Vern. Maybe they are already in China.

[sdp]

A new Telegram channel on the Topic of BitTrex verificaiton/account problems for English speakers.


https://t.me/joinchat/GLaKexKkaLTWJKrJW5kq-w

[Too4u]

There is a still VERY MANY unverified tickets!

Bittrex exchange users have been facing "verification" problem when auto-verification fails and support just never answers. Without this you can never access your own money. Right now thousands of users from all over the world have the same problem.

Many people consider this to be scam and fraud because official representatives just never respond.

Up to the moment many people wait for support to answer at least anything for more than a month.

Previously, process speed up was possible by sending a message to Bittrex Slack channel until Slack administration started to ban anyone requesting help with verification for other persons.

Since that people started to lose even hope to solve the question and get their money back!

The other issue with Bittrex support is that thousands of users all over the world started getting "disabled" status on their accounts which denies any ways to access their money.
And this started to happen without any explanations! And all you get is a message "Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution."

And absolutely NO action withing two months already. NONE of the disabled accounts have been enabled again. And neither did desperate users receive any messages regarding this issue.

When first problems started support tickets' numbers were 285000+ but now they are 520000+ so you can approximate how many people have suffered because of such a policy.

When a new user registers he knows nothing about it. He populates his account balance not knowing he will never have a chance to get his money back.

This is a really bad sign. The whole industry can suffer a lot because of such a fraudulent policy of one of the biggest crypto-currency exchange's administration.

Below we have a list of tickets' numbers of people who have long ago made photocopies of their documents and selfies as the rules require but Bittrex just never sends these to Jumio verification provider. The list will be replenished on the ongoing basis.

BITTREX_LIST_VERIFICATION
311022 - solved
312000 - solved
325524
325532 - solved
325881
328096
330003
330936
331076
332186 - solved
333936 - solved
342416 - solved
345984
350498
351414 - solved
355821 - solved
356132 - solved
358888
360627 - solved
360807 - solved
363332
364545
365895 - solved
369455
369553
369942
370029
371248 - solved
373470
375949 - solved
379236 - solved
379318 - solved
379630 - solved
380377
381636 - solved
381723
383485
383775
384965 - solved
386078 - solved
389855 - solved
390758
390966
391508 - solved
394416 - solved
395444 - solved
396237 - solved
400363 - solved
405006 - solved
405286 - solved
406901
406908 - solved
407918
407957
408782 - solved
409341 - solved
409457 - solved
409467 - solved
410819 - solved
411701 - solved
412189 - solved
414119 - solved
414351 - solved
419018 - solved
419461
420275 - solved
420657
421000
421099
423208 - solved
423965 - solved
424160
424644
425146
425809
425987
427210 - solved
427242 - solved
427816 - solved
428144 - solved
429474
430801
430974 - solved
433700 - solved
433702
436113
436274
438576 - solved
439802 - solved
440714
441111
441779 - solved
441990 - solved
443007
444737 - solved
445107 - solved
446264 - solved
446976 - solved
447380
448006 - solved
448081 - solved
448468
449108 - solved
449879 - solved
450245
451579
451854 - solved
453246 - solved
453255 - solved
453373
453375 - solved
453586 - solved
453936 - solved
455541 - solved
456153 - solved
456321 - solved
456698 - solved
456878 - solved
457877
457898
459887 - solved
459986 - solved
461070 - solved
461584 - solved
461847 - solved
462278 - solved
463605 - solved
463819
463823 - solved
464097 - solved
464699
465966 - solved
466014
466108 - solved
466350 - solved
467010 - solved
467621
468263
468706
470520 - solved
470652
471190
471273
471568 - solved
471702
472131 - solved
472235
473315
476332 - solved
477070 - solved
477835 - solved
478086
478232
478359 - solved
478417 - solved
478493
478795
478919 - solved
479131
480340
480839
481027
482595
483086
483430
483610 - solved
483961 - solved
484577
485083 - solved
485367 - solved
486120
486221
486341
486359
486577 - solved
486907 - solved
487119 - solved
487183 - solved
487469 - solved
487513
487754
488484 - solved
489003
489150 - solved
489443
489494 - solved
489535 - solved
489829 - solved
489939
490089
490275 - solved
490288 - solved
490302 - solved
490350 - solved
490444 - solved
490603
490680
490683
490894
490920 - solved
490958 - solved
490959 - solved
491113 - solved
491281
491336 - solved
491575
491679
493240
493318
493477 - solved
493749
494107 - solved
494181 - solved
494441
494498
494611 - solved
494632
494668
494930 - solved
494970 - solved
495022
495120 - solved
495350 - solved
495835 - solved
496905
497348
497912 - solved
497937
498403
498510
498577 - solved
498863 - solved
499135 - solved
499973
500134
500632
501153
501513 - solved
501557
501571 - solved
501582 - solved
502183 - solved
502251 - solved
502266
502780
502844 - solved
503557 - solved
503645 - solved
504228 - solved
505082 - solved
505628 - solved
505689 - solved
507977 - solved
508306
508859
509171 - solved
510140
511371
512335 - solved
512734 - solved
512798 - solved
513386 - solved
513878
514015 - solved
515079
515650
515883 - solved
516396 - solved
516829
517282
519147 - solved
519149 - solved
519394 - solved
520210

BITTREX_LIST_VERIFICATION_#2
312389
325637 - solved
334705
351562
352465
360171
362646
371053
375378
381474
386321
389391 - solved
390414
398168
405699
406901
410617
414102
415161
417192
418386
423890 - solved
423965
425358 - solved
429680
430747
433027 - solved
441408
441854 - solved
446180
447108
447316
447468
450719
452446 - solved
452704
455165
455263
455541
456317
458862
460553
461259
461301
462369
462378
462554
467746
478506
478885 - solved
480419
486838
487530 - solved
489506
490412
490930
490963
491708
492100 - solved
493204
495350
500547
500739 - solved
501095
502353 - solved
502743
505306
505330 - solved
506238 - solved
510466
511889
511918
512227
512494
512764
513132
513296
513555
514146 - solved
516829
518396
518786 - solved
518814 - solved
518871
519042
519061
519072 - solved
520818
520540
520952
521339 - solved
521831
522208
522657 - solved
522739 - solved
523269 - solved
523614
524023
524962 - solved
525466
525826
526153
526503
526965
527007
528211
528341
529404
531665
531995
532027
532088 - solved
532106
533833
533682
536132

BITTREX_LIST_VERIFICATION_#3
338214
354357
355411
358951
381439
389017
397134
398680
398949
400108
402946
409383 - solved
418394
419767
420285
420339
424588
427729
430494
431233
433919 - solved
439957
440388
442317
443717
448200
450874
451029
453799
456566
456877
457166
458052
458218
458279
458442 - solved
458664
459365
460899
461169
462378
466112 - solved
467195
467539
467992
468006
472410
472650
472729
472946
475906
475971
476204
476679
478218
479289
481742
481862
482261 - solved
485091
486322
489707
491080
492256
493596
494471 - solved
494875
496910
497923 - solved
498588
498948
500787
501002
501716
502090
502175
502553
504905
505071
505085
507294
507933
509414
511351
512815
513236
513407
513994
514226
514553
515730
515965
516421
518487
519133
519913
520694
521028
522272
522792
524117
524819
525735
526703
527666
528051
528108
529649
530021
531021
531235 - solved
531602
531753
532315 - solved
532717
532366
533834
534115
535284
535963 - solved
536019 - solved
536113
537314
538984
539257
539867
540284
540535
541067
541154
541167
541188
541226
541229 - solved
541900
542276
542442
542682
543665
544957
547870
549619
549959
550020
550913
552554
556114
558696
558508 - solved
559286
562842
562905

Further there are numbers of tickets from persons who have their accounts disabled.

BITTREX_LIST_DISABLED
291477
291860
293243
303107
322185
324331
324490
345005
352149
356091
362643
395762
409986 - solved
412455
413384
419326 - solved
425871
429954
440019
449727
451512
462230 - solved
463846
478675
485165
487205
488896
494744
497978
499135
499804
516805
520349
520521

BITTREX_LIST_DISABLED_#2
281906
282457
289560
325337
330795
335329
374135
411670
424479
440019
442247
473640 - solved
478501
497867
520106
520106
528569
529454
531318 - solved
532979
541701
542231
543212

BITTREX_LIST_DISABLED_#3
281802
281824
281846
281860
281861
281894
281899
281906
281909
281913
281914
281942
281976
282004
282048
282057
282087
282117
282126
282166
282177
282179
282231
282244
282266
282283
282294
282304
282318
282349
282368
282378
282383
282385
282430
282485
282526
282548
282553
282644
282698
282711
282719
282739
282830
283011
283090
283145
283209
283250
283298
283332
283337
283339
284259
284329
284500
284689
284705
284862
285097
285177
285183
285221
285578
286577
286767
287124
287269
287376
287423
287937
288110
288153
288198
288213
288229
288282
288357
288556
288840
289151
289747
290072
290240
290945
291401
291731
292232
292641
292844
293008
293686
295213
295326
295890
296323
297073
297241
298927
299057
299763
302238
306180
306893
311675
314065
315409
321038
328140
328429
331480
331565
334822
335329
335783
336480
336821
340905
341188
342303
343536
345141
347457
357429
363654
366162
370637
381478
383484
398876
403335
423792
425023
430033
435174
447316
447416
464958
466312
467978
482966
494877
494995
523878
524004
545230
558728
558745
559566
562951

Finally, below there is a list of "other issues" with Bittrex support center which appeared because they just don't answer them.

BITTREX_LIST_OTHER_ISSUES
418678 - solved
490430
492178
502149
535803

Hi sir, hi guys! Im getting worried more and more. I'm living in a country named Venezuela were my salary per month it's like 5$ per month (Yeah, per month). Now my mother's account and mine are in the process of verification by "Name Mismatch" and all our money is stuck there. Something like $ 2500. Please, I need help, I'm begging you. Please   Tickets : 509276 --- 542215

[constitute]

I have same #BittrexTrouble with verification of my account and access to my funds. Support never answers! Please solve ticket #483491

[rapidleech]

its done
we lost our funds

waiting more than 2 month

shittrex scammers

[Alex615]

Name_mismatch, ticket #496274
Waiting long-long time... Still no answer.

Anyone knows their office address?
I cant wait month or more.
I need my money back NOW.

[007bondjames]

Bittrex is lying, see their modified blog post about withdrawal limits:
Original (4 Sep 2017 23:47:55 UTC): https://archive.fo/wLRVv
Current (30 Nov 2017 23:08:23 UTC): https://archive.fo/VXjZm

My funds are locked away as well, I am waiting to see what happens, currently I have no idea how to approach this legally from EU. If you have money there, I recommend you to withdraw ALL of it (in case you are able).

[dnzol]

Name_mismatch, ticket #478162
Waiting long-long time... Still no answer. Help? please!

[yapyeli]

Admin, pls add my ticket number. My case prolong since 13 November. Request #511407

"can you please resolve my verification issue? Request #511407

It's been 16 days. my money is trapped in your platform. Please get someone genuine to respond to my ticket instead use you auto reply. PLEASE.

I need the fund urgently!"

[ZimaTG]

 #526503    is there any reason to wait for verification before 7 days?

[jnickb]

For more than two weeks I did not pass the verification on Bitrex, my data was not even checked, ticket number #505612. Full ignore on the part of technical support.
#505612#505612#505612#505612#505612#505612#505612#505612#505612#505612#505612

[VoxFinch]

Enhanced verification, name mismatch. I haven't waited for a month like others here, but still do not anticipate for this being resolved any time soon.
#540658

[MightyGhost]

Why are you posting number of your tickets here? So it would be clear that you care about only your problems? Or do you think they will come here and say: "Oh, that guy posted the number of his ticket on a forum and that will make us solve it!".

[DmitryIvantsov]

#362643
​#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach

     ​My account have been blocked at 21/10/2017 because I should have to pass enhanced verification. I added all necessary documents to pass enhanced verification in ticket #331557 in Bittrex support . They answered me 27/10/2017, that my account has been re-enabled and my application for an enhanced account has been approved. But my account still disabled, and on Bittrex web-site they write: "YOUR ACCOUNT CANNOT BE AUTOMATICALLY ENABLED AT THIS TIME".
     I opened a new ticket #362643 with the subject "Account Disabled" and described in detail the essence of my problem. But this problem continues to this day. On my e-mail only periodically I receive a letter from Bittrex support of the following content: "Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution."
     I appeal to the support staff of Bittrex and to the founder of Bittrex Rami Kawah @ramikawach : please re-enable my account!!! MY TICKET #362643.