disconnected
Member
Offline
Activity: 84
Merit: 10
|
|
December 19, 2017, 08:05:43 PM Last edit: December 19, 2017, 09:23:00 PM by disconnected |
|
"We detected that you were previously experiencing an issue with your verification. We are happy to inform you that your account will be enhanced verified within the next 24 hours.
If your request requires additional assistance, please reply to this message and your ticket will remain open.
If you have reused your identification documents on multiple accounts, please be aware that there is currently a wait time of a month or more for this type of request."
Request #439265
I have received the same email. But by accident replied to it, because that was "pending your reply" status. Is that mean i will not be verified with in 24h? Please someone answer.
|
|
|
|
alex_cryptics
Newbie
Offline
Activity: 1
Merit: 0
|
|
December 19, 2017, 10:01:17 PM |
|
Please add my ticket to the list, Request #523310 Enhanced verification, name mismatch.
Thank you.
I am wait from 27 november.
////ending mail from ryan heitz We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased demand.
My sincerest apologies,
Ryan Hentz Director of Support
|
|
|
|
ValeriiKuklin
Newbie
Offline
Activity: 4
Merit: 0
|
|
December 19, 2017, 11:01:23 PM |
|
Support is never answered! Please solve the request # 699986 Thank you link to the correspondence https://support.bittrex.com/hc/en-us/requests/701299Brian December 13, 2017 22:59 Hi, Due to an increased volume in support tickets we're experiencing longer than usual wait times. We have noticed that you have opened multiple tickets with regards to the same issue and have automatically merged any newer tickets into the oldest ticket. While we understand this can be frustrating, please do not open multiple tickets for the same issue as this will cause your support request to be delayed. All tickets regarding this issue have been merged into ticket number: #699986. Best Regards, Brian @ Bittrex Follow us on Twitter @ https[Suspicious link removed]xchange
|
|
|
|
kurkan88
Newbie
Offline
Activity: 17
Merit: 1
|
|
December 19, 2017, 11:22:20 PM |
|
My Ticket ID: 463995 Name Mismatch
Please help.
|
|
|
|
gauntletson
Newbie
Offline
Activity: 1
Merit: 0
|
|
December 20, 2017, 01:12:03 AM |
|
Hi GNUtrex
Please add my ticket #520326 to the list.
My account was disabled because I supplied identical 'enhanced verification' information, for my two Bittrex accounts.
Thank you.
Were both of your accounts disabled?
|
|
|
|
ap0stol
Newbie
Offline
Activity: 39
Merit: 0
|
|
December 20, 2017, 03:08:30 AM |
|
#631185 from 07.12 name mismatched solved in about two weeks. Maybe they increase staff count or maybe email to rayan (with autoreply) one week ago and twit’s to richiela and bittrextrouble helps speedup solve request.
P.s. i didn’t use 2FA trick but every 3-4 days i “up” my ticket for prevent autoclose by timeout
|
|
|
|
odb26
Newbie
Offline
Activity: 5
Merit: 0
|
|
December 20, 2017, 04:04:14 AM Last edit: December 20, 2017, 06:53:23 PM by odb26 |
|
!!!!! solved !!!!!
hi guy`s
i hope you`re fine
i got an issue with my enhanced verification
first time document was unreadable and now it s in process but since more than 1 week
if you can help me you will be my hero
ticket #780133
thank for all
!!!!!!!!!SOLVED !!!! thank you guy s
|
|
|
|
SimpleakaTsrh
Newbie
Offline
Activity: 2
Merit: 0
|
|
December 20, 2017, 07:53:15 AM |
|
14 days of waiting/// 2 days posting my Request hear
AND NOW 590062 - solved
FINE!!! THX
|
|
|
|
herskinduk
Newbie
Offline
Activity: 4
Merit: 0
|
|
December 20, 2017, 08:24:59 AM |
|
#562022 resolved (21 days)
|
|
|
|
3RT
Newbie
Offline
Activity: 6
Merit: 0
|
|
December 20, 2017, 08:26:27 AM |
|
616497 its more than 2 weeks please add it to list
|
|
|
|
milosbogdanovic
Newbie
Offline
Activity: 11
Merit: 0
|
|
December 20, 2017, 09:43:51 AM |
|
ticket #700344 solved.. (after 6 days I opened 2fa ticket, and it was resolved in 24h) wish you all best... thanks
|
|
|
|
mephistophelesoflosangele
Newbie
Offline
Activity: 8
Merit: 0
|
|
December 20, 2017, 10:07:35 AM |
|
Hello, my ticket 403342, an identity verification issue, opened 45 days ago, has been processed this morning. I can eventually withdraw from Bittrex! Thank you so much to the moderator of this thread! It helped me a lot to go through this bad moment, seeing that I wasn't alone, and been encouraged to do something to sort this problem out!
|
|
|
|
daibox001
Newbie
Offline
Activity: 2
Merit: 0
|
|
December 20, 2017, 12:16:57 PM |
|
Hi My ticket #566708(Name Mismatch) is solved Thank you very much
|
|
|
|
disconnected
Member
Offline
Activity: 84
Merit: 10
|
|
December 20, 2017, 12:39:39 PM |
|
Id 403496 I have received answer by Bittrex team that they will verify my account in 24 hours.
Its been 18h since that message and i am not verified still.
Bittrex please verify Id 403496
|
|
|
|
sametdmrl
Newbie
Offline
Activity: 8
Merit: 0
|
|
December 20, 2017, 01:01:42 PM |
|
Please add list my account have name missmatch problem I wait 26 days a go ticket no #509211 Please help mee
|
|
|
|
Collabateam
Newbie
Offline
Activity: 2
Merit: 0
|
|
December 20, 2017, 01:31:57 PM |
|
After 1 month of waiting - Name Mismatch.
Issue #500155 - SOLVED
|
|
|
|
Rihab Farhat
Newbie
Offline
Activity: 49
Merit: 0
|
|
December 20, 2017, 01:57:29 PM |
|
PLEASE i need help, missing money. I made a deposit but my account not credited, i see the money in deposit history but nothing in my balance not even in pending deposit.. my transaction is confirmed . Can you check my support ticket please? #745193
|
|
|
|
TruBitMil
Newbie
Offline
Activity: 30
Merit: 0
|
|
December 20, 2017, 01:59:21 PM |
|
795480 and 634604 resolved
|
|
|
|
spark77
Newbie
Offline
Activity: 49
Merit: 0
|
|
December 20, 2017, 02:00:06 PM |
|
PLEASE i need help, missing money. I made a deposit but my account not credited, i see the money in deposit history but nothing in my balance not even in pending deposit.. my transaction is confirmed . Can you check my support ticket please? #745193
It takes a while until the funds are visible on the account/wallet I waited sometime up to 1 day.
|
|
|
|
TruBitMil
Newbie
Offline
Activity: 30
Merit: 0
|
|
December 20, 2017, 02:09:22 PM |
|
Id 403496 I have received answer by Bittrex team that they will verify my account in 24 hours.
Its been 18h since that message and i am not verified still.
Bittrex please verify Id 403496
Just wait a little bit longer - it will verify once you received that message
|
|
|
|
|