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Author Topic: Bittrex ignores thousands of clients!  (Read 43509 times)
disconnected
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December 19, 2017, 08:05:43 PM
Last edit: December 19, 2017, 09:23:00 PM by disconnected
 #721

"We detected that you were previously experiencing an issue with your verification. We are happy to inform you that your account will be enhanced verified within the next 24 hours.

If your request requires additional assistance, please reply to this message and your ticket will remain open.

If you have reused your identification documents on multiple accounts, please be aware that there is currently a wait time of a month or more for this type of request."

Request #439265
I have received the same email. But by accident replied to it, because that was "pending your reply" status. Is that mean i will not be verified with in 24h? Please someone answer.
alex_cryptics
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December 19, 2017, 10:01:17 PM
 #722

Please add my ticket to the list, Request #523310
Enhanced verification, name mismatch.

Thank you.

I am wait from 27 november.

////ending mail from ryan heitz
We understand that waiting can be frustrating and we appreciate your patience and understanding while we scale our support team to handle the increased
demand.

My sincerest apologies,

Ryan Hentz
Director of Support
ValeriiKuklin
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December 19, 2017, 11:01:23 PM
 #723

Support is never answered! Please solve the request # 699986 Thank you
link to the correspondence https://support.bittrex.com/hc/en-us/requests/701299


Brian
December 13, 2017 22:59
Hi,

Due to an increased volume in support tickets we're experiencing longer than usual wait times.

We have noticed that you have opened multiple tickets with regards to the same issue and have automatically merged any newer tickets into the oldest ticket. While we understand this can be frustrating, please do not open multiple tickets for the same issue as this will cause your support request to be delayed.

All tickets regarding this issue have been merged into ticket number: #699986.

Best Regards,

Brian @ Bittrex
Follow us on Twitter @ https[Suspicious link removed]xchange
kurkan88
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December 19, 2017, 11:22:20 PM
 #724

My Ticket ID: 463995
Name Mismatch

Please help.
gauntletson
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December 20, 2017, 01:12:03 AM
 #725

Hi GNUtrex

Please add my ticket #520326 to the list.

My account was disabled because I supplied identical 'enhanced verification' information, for my two Bittrex accounts.

Thank you.

Were both of your accounts disabled?
ap0stol
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December 20, 2017, 03:08:30 AM
 #726

#631185 from 07.12 name mismatched solved in about two weeks.
Maybe they increase staff count or maybe email to rayan (with autoreply) one week ago and twit’s to richiela and bittrextrouble helps speedup solve request.

P.s.
i didn’t use 2FA trick but every 3-4 days i “up” my ticket for prevent autoclose by timeout
odb26
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December 20, 2017, 04:04:14 AM
Last edit: December 20, 2017, 06:53:23 PM by odb26
 #727


!!!!! solved !!!!!

hi guy`s

i hope you`re fine

i got an issue with my enhanced verification

first time document was unreadable   and now it s in process but since more than 1 week

if you can help me you will be my hero

ticket #780133

thank for all  


!!!!!!!!!SOLVED !!!! thank you guy s
SimpleakaTsrh
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December 20, 2017, 07:53:15 AM
 #728

14 days of waiting///
2 days posting my Request hear


AND NOW 590062 - solved

FINE!!! THX
herskinduk
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December 20, 2017, 08:24:59 AM
 #729

#562022 resolved (21 days)
3RT
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December 20, 2017, 08:26:27 AM
 #730

616497 its more than 2 weeks please add it to list
milosbogdanovic
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December 20, 2017, 09:43:51 AM
 #731

ticket #700344 solved..
(after 6 days I opened 2fa ticket, and it was resolved in 24h)
wish you all best...
thanks
mephistophelesoflosangele
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December 20, 2017, 10:07:35 AM
 #732

Hello, my ticket 403342, an identity verification issue, opened 45 days ago, has been processed this morning. I can eventually withdraw from Bittrex!  Smiley

Thank you so much to the moderator of this thread! It helped me a lot to go through this bad moment, seeing that I wasn't alone, and been encouraged to do something to sort this problem out!
daibox001
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December 20, 2017, 12:16:57 PM
 #733

Hi
My ticket #566708(Name Mismatch) is solved
Thank you very much Smiley Smiley
disconnected
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December 20, 2017, 12:39:39 PM
 #734

Id 403496
I have received answer by Bittrex team that they will verify my account in 24 hours.

Its been 18h since that message and i am not verified still.

Bittrex please verify Id 403496
sametdmrl
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December 20, 2017, 01:01:42 PM
 #735

Please add list my account have name missmatch problem I wait 26 days a go ticket no #509211
Please help mee  Huh
Collabateam
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December 20, 2017, 01:31:57 PM
 #736

After 1 month of waiting - Name Mismatch.

Issue #500155  - SOLVED
Rihab Farhat
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December 20, 2017, 01:57:29 PM
 #737

PLEASE i need help, missing money.
I made a deposit but my account not credited, i see the money in deposit history but nothing in my balance  not even in pending deposit.. my transaction is confirmed .
Can you check my support ticket please? #745193
TruBitMil
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December 20, 2017, 01:59:21 PM
 #738

795480 and 634604 resolved
spark77
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December 20, 2017, 02:00:06 PM
 #739

PLEASE i need help, missing money.
I made a deposit but my account not credited, i see the money in deposit history but nothing in my balance  not even in pending deposit.. my transaction is confirmed .
Can you check my support ticket please? #745193


It takes a while until the funds are visible on the account/wallet
I waited sometime up to 1 day.
TruBitMil
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December 20, 2017, 02:09:22 PM
 #740

Id 403496
I have received answer by Bittrex team that they will verify my account in 24 hours.

Its been 18h since that message and i am not verified still.

Bittrex please verify Id 403496

Just wait a little bit longer - it will verify once you received that message
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