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Author Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%)  (Read 261248 times)
gigamike
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January 22, 2014, 01:35:38 PM
 #1761

Guys,

i have a suggestion. I just notice no response on support but there twitter is updated https://twitter.com/btcecom

I know it will not help but if you have time try to comment about your problem i.e. @btcecom deposit problem pls. check ticket #xxx blah blah.

Im quite desperate now to get my money back Sad

Thanks,

Mike
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faiza1990
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January 22, 2014, 01:36:07 PM
 #1762

If you want free legal advice and what route to follow in the UK a first step is always Citizen Advice Bureau.
I'd join a class action if there was one, i've lost far less than most though ($600 USD).
first of all need to check is they really in UK or no because most chances they are not in UK they are in Bulgaria

serotin
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January 22, 2014, 02:16:21 PM
 #1763

Funny how most of you are retarded.
Obvious a support/persons who talk in russians are from Russia.
First posts on their website is also Russian.
It is close to brain where they are.

Casinoooo
faiza1990
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January 22, 2014, 03:20:42 PM
 #1764

Funny how most of you are retarded.
Obvious a support/persons who talk in russians are from Russia.
First posts on their website is also Russian.
It is close to brain where they are.
they are from Russia but not registered in this country they are operating from some other country

ron_82
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January 22, 2014, 03:47:48 PM
 #1765

Funny how most of you are retarded.
Obvious a support/persons who talk in russians are from Russia.
First posts on their website is also Russian.
It is close to brain where they are.

Talking of retarded....
you are aware that it is not only people in Russia that speak Russian right?
tolega
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January 22, 2014, 05:05:59 PM
 #1766

Funny how most of you are retarded.
Obvious a support/persons who talk in russians are from Russia.
First posts on their website is also Russian.
It is close to brain where they are.

I have just lost a few brain cells reading this comment....

Anyway.. Either get a friend that is a lawyer or for who is in London there are some free lawyer organisations that may help finding out the right place to start a case. As I said, it may not be the first choice but CAB is free and may guide you where to go to find the relevant information and which channels to contact, etc...

I had my money held for months with BTC-E without one answer from support. I only got my money back by doing an anulation of the transaction through my bank. I know how you may be feeling.
Wunderwuzzi007
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January 24, 2014, 09:48:59 AM
 #1767

Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

In my case that is BS. I use a telebanking template. First transfer went through without a glitch and arrived in four days. The second transfer (EUR 4k) has been outstanding since 16 December. Support says that "this issue will be fixed in the near future". C'mon guys. What is "the near future"? Days, weeks, months?

It can't be difficult to add the funds to my account since the payment details were CORRECT!

Get your act together.

Cheers

Jeff

gigamike
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January 24, 2014, 01:49:57 PM
 #1768

Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

In my case that is BS. I use a telebanking template. First transfer went through without a glitch and arrived in four days. The second transfer (EUR 4k) has been outstanding since 16 December. Support says that "this issue will be fixed in the near future". C'mon guys. What is "the near future"? Days, weeks, months?

It can't be difficult to add the funds to my account since the payment details were CORRECT!

Get your act together.

Cheers

Jeff



Exactly the same experience and problem. Its more than a month now on my end still no reply.

Its like on 1st deposit its cheaper i.e. Minimum 700usd then on second min.  Is 2000usd

Then on second no response or reflection.

I really feel btc-e is a scam

Mike
Wunderwuzzi007
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January 24, 2014, 02:00:52 PM
 #1769


Hi Mike,

Strange coincidence. I posted this message and - lo and behold - I get a message from support saying that the money did not arrive and I should contact my bank.

Dealing with Russians is a pain in the butt. I joined BTC-Miner (also a Russian setup) and managed to purchase 40 shares in a mining rig (not very lucrative, but it pays for itself, more or less). I sent them another 200 bucks by credit card and the funds got stuck in Liqpay somewhere. Thankfully I'm an ex MasterCard employee, so I simply called a former colleague of mine and he cancelled the transfer. Lucky me.

Bottom line so far: Most providers in the BTC area are hopelessly amateurish. Very few offer good professional service.

My advice: Make sure you do your homework before entrusting serious amounts of money to BTC providers out there.

I'm sure this will change eventually, but in the meantime be careful.

Just my 2 cents.

Cheers

Jeff



Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

In my case that is BS. I use a telebanking template. First transfer went through without a glitch and arrived in four days. The second transfer (EUR 4k) has been outstanding since 16 December. Support says that "this issue will be fixed in the near future". C'mon guys. What is "the near future"? Days, weeks, months?

It can't be difficult to add the funds to my account since the payment details were CORRECT!

Get your act together.

Cheers

Jeff



Exactly the same experience and problem. Its more than a month now on my end still no reply.

Its like on 1st deposit its cheaper i.e. Minimum 700usd then on second min.  Is 2000usd

Then on second no response or reflection.

I really feel btc-e is a scam

Mike
barwizi
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January 25, 2014, 05:54:31 AM
 #1770

BTC-E IT HAS BEEN 22 DAYS SINCE I MADE  A WITHDRAWAL AND I AM YET TO RECEIVE MY MONEY, YOU CONTINUE TO MERGE AND DELETE MY TICKETS WITHOUT RESPONSE.  WHY DO YOU DELAY AND DODGE? THIS IS UNPROFESSIONAL AND STARTING TO BECOME A NUISANCE. YOU HAVE ASKED FOR SCREENSHOTS AND DETAILS WHICH I PROVIDED WEEKS AGO WITH NO RESPONSE STILL.

RESOLVE THIS ISSUE.

BIU-355-81196

GGH-187-86653

LQD-944-78555

YUB-785-69159

LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDALAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
LAUDA = SCAMMER, THE WORST MANAGER IN BITCOINALK, DO NOT TRADE WITH LAUDA
taonet
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January 25, 2014, 11:39:41 AM
 #1771

i'm having the same problems with BTC-e as some of you have.

i have wired them $2000+ several times.

there has never been a problem. it has always been credited within 3-5x days.

on the 4th of january i have wired them $5000 and the money has NOT been credited yet.

the money has been deducted from my account on the 6th.

they should have received the transfer on the 7th of january.

they also don't respond to my ticket (#YQE-654-22624).

i'm also using an e-banking template so the "details of payment" are 100% correct.

i have written to them in both english and russian, no reaction.

getting worried.
zolace
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January 25, 2014, 02:32:13 PM
 #1772

Seems they shouldn't have a thread here if they are not answering people messages.  Kinda scam like behavior, you all should pull your money out of BTCE if they cant treat clients with respect and courtesy. 

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MoneyGod
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January 25, 2014, 05:00:57 PM
 #1773

Seems they shouldn't have a thread here if they are not answering people messages.  Kinda scam like behavior, you all should pull your money out of BTCE if they cant treat clients with respect and courtesy. 
but now very late no withdraws coming or some taking too much time some are crying for last 2 months its wired and strange behavior from them

chipbike
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January 25, 2014, 06:15:04 PM
 #1774

Hi,

I opened and account and transfer a very small amount of BTCs to test the API, but until now I don't have BTCs in my balance.

How much time it takes to get the BTCs in the balance?

The transaction have now more than 2 hours and have more than 10 confirmations.

faiza1990
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January 25, 2014, 06:18:19 PM
 #1775

Hi,

I opened and account and transfer a very small amount of BTCs to test the API, but until now I don't have BTCs in my balance.

How much time it takes to get the BTCs in the balance?

The transaction have now more than 2 hours and have more than 10 confirmations.
now every transaction need ticket and help from support after some wait you can also do this contact support or submit a ticket

chipbike
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January 25, 2014, 06:57:59 PM
 #1776

Hi,

I opened and account and transfer a very small amount of BTCs to test the API, but until now I don't have BTCs in my balance.

How much time it takes to get the BTCs in the balance?

The transaction have now more than 2 hours and have more than 10 confirmations.
now every transaction need ticket and help from support after some wait you can also do this contact support or submit a ticket

What a bad news. I'm developing a trading bot, but I need to do deposits and withdrawals using the API.

This is temporary or it always worked like that?

faiza1990
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January 25, 2014, 07:01:41 PM
 #1777

Hi,

I opened and account and transfer a very small amount of BTCs to test the API, but until now I don't have BTCs in my balance.

How much time it takes to get the BTCs in the balance?

The transaction have now more than 2 hours and have more than 10 confirmations.
now every transaction need ticket and help from support after some wait you can also do this contact support or submit a ticket

What a bad news. I'm developing a trading bot, but I need to do deposits an withdrawals using the API.

This is temporary or it always worked like that?
its nearly 2 months working like this no response from any one and taking too much time in withdraw and deposit you can check this thread how peoples crying and waiting

gotmilk_
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January 25, 2014, 07:22:20 PM
 #1778

Hi,

I opened and account and transfer a very small amount of BTCs to test the API, but until now I don't have BTCs in my balance.

How much time it takes to get the BTCs in the balance?

The transaction have now more than 2 hours and have more than 10 confirmations.
now every transaction need ticket and help from support after some wait you can also do this contact support or submit a ticket

What a bad news. I'm developing a trading bot, but I need to do deposits and withdrawals using the API.

This is temporary or it always worked like that?

as far as I know, they don't have deposit/withdraw api yet... but they wrote me back that they're planning to add it.

Do you agree that there is a huge gap between crypto world and traditional world.. We're launching an ICO that will change this: https://bitcointalk.org/index.php?topic=2212650.msg22292459#msg22292459
faiza1990
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January 25, 2014, 07:29:29 PM
 #1779

Hi,

I opened and account and transfer a very small amount of BTCs to test the API, but until now I don't have BTCs in my balance.

How much time it takes to get the BTCs in the balance?

The transaction have now more than 2 hours and have more than 10 confirmations.
now every transaction need ticket and help from support after some wait you can also do this contact support or submit a ticket

What a bad news. I'm developing a trading bot, but I need to do deposits and withdrawals using the API.

This is temporary or it always worked like that?

as far as I know, they don't have deposit/withdraw api yet... but they wrote me back that they're planning to add it.
when they lost too many clients then they will add this because now many fed up with there service and want to leave this

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